2014 Infiniti Q50 Technical Service Bulletins

247 technical service bulletins (TSBs) are on record for the 2014 Infiniti Q50. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10242625May 16, 2014Fuel system, Other or unknown. Fuel sender
• 10192362May 6, 2014Electrical system, Equipment. SERVICE INFORMATION When registering the Intelligent Keys (I-Keys) to a vehicle for one of the following concerns: * After replacing the BCM. Or * When one of the I-Keys has been lost and needs to be replaced. Or * When additional I-Keys are being added to the vehicle. Always use the following steps to insure proper registration of the I-Keys: 1. First Initialize the BCM. 2. Register all of the vehicle?s…
• 10192355Apr 29, 2014Electrical system, Equipment. SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to properly code a harness repair. Failure to provide correct information may result in claims suspension or rejection. See this bulletin for further detail.
• 10192351Apr 25, 2014Steering, Electrical system. IF YOU CONFIRM: While driving, the Vehicle Dynamic Control (VDC) activates when conditions do not call for VDC activation (VDC activation is not needed). ACTION: 1. Check F/B ANGLE 2 in EPS/DAST3. 2. If needed, perform Calibration and Confirmation Procedure. See this bulletin for further detail.
• 10192345Apr 7, 2014Transmission and drivetrain, Steering. SERVICE INFORMATION When diagnosing an applied vehicle for possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, in some cases it may appear the steering rack is leaking when actually, it?s not. Use this service bulletin to help make a more accurate diagnosis of the steering rack. - Go to Power Steering Gear Inspection starting on page 2. See this bulletin for further detail.
• 10192331Mar 13, 2014Tires, Electrical system. SERVICE INFORMATION When a BCM is replaced for any reason, TPMS (Tire Pressure Monitor System) configuration must be performed. TPMS configuration is in addition to any other BCM configurations that may be performed. If TPMS configuration is not performed, TPMS transmitter ID registration will not complete. Follow the Service Procedure in this bulletin to perform TPMS configuration. See this bulletin for further…
• 10054743Feb 14, 2014Electrical system. Infiniti: see document search button for owner letter. The infiniti intouch system allows software updates to be installed to current production level. Model 2014 q50, q50 hybrid. *pe updated 3/14/14.
• 10054742Feb 14, 2014Electrical system. Infiniti: see document search button for owner letter. The current production level of the infiniti intouch system software is being updated. Model 2014 q50, q50 hybrid. *pe updated 3/20/14.
• 10192323Feb 13, 2014Engine cooling. IF YOU CONFIRM: The MIL is ON and one or both of the following DTCs are found stored in the ECM: - P0139 (heated oxygen sensor 2 (B1) circuit slow response) - P0159 (heated oxygen sensor 2 (B2) circuit slow response) ACTION: 1. Confirm this bulletin applies. - Compare the vehicle's current ECM part number to those listed in Table A (see page 4). 2. If the ECM part number does not match one listed in Table A, this…
• 10192321Feb 11, 2014Steering. Beginning February 11th, 2014 Infiniti USA will be asking retailers to provide additional client satisfaction activities on specific vehicles identified through Service Comm as PC262 ?Q50 Quality Assurance?.
• 10192314Jan 27, 2014Electrical system, Air bags. SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.
• 10192312Jan 27, 2014Steering. Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to reprogram the Direct Adaptive Steering (DAST).
• 10192311Jan 27, 2014Steering. Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to reprogram and calibrate the Direct Adaptive Steering (DAST).
• 10192310Jan 27, 2014Steering. Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to replace 3 control units, reprogram, and calibrate the Direct Adaptive Steering (DAST).
• 10192309Jan 27, 2014Steering. Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to replace 3 control units, reprogram, calibrate and reset the Direct Adaptive Steering (DAST).
• 10192308Jan 27, 2014Steering. Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to update the Infiniti InTouch software and Sirius XM Activation Signal Refresh.
• 10192307Jan 27, 2014Steering. Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to update the Infiniti InTouch software.
• 10054747Jan 27, 2014Steering, Electrical system. Infiniti: see document search button for owner letter. Reprogramming and recalibrating the direct adaptive steering (dast) on certain vehicles. Model 2014 q50, q50 hybrid. *pe updated 2/24/14.
• 10054745Jan 27, 2014Electrical system, Steering. Infiniti: see document search button for owner letter. The direct adaptive steering (dast), is being reprogrammed. Model 2014 q50, q50 hybrid. *pe updated 2/24/14.
• 10054744Jan 27, 2014Steering, Electrical system. Infiniti: see document search button for owner letter. The direct adaptive steering system (dast) control modules, on certain vehicles, are being replaced, reprogrammed and recalibrated. Model 2014 q50. *pe updated 2/24/14.
• 10192304Jan 24, 2014Steering. Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to update the Infiniti InTouch software.
• 10192303Jan 24, 2014Steering. Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to update the Infiniti InTouch software and Sirius XM Activation Signal Refresh.
• 10192302Jan 24, 2014Steering. Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to replace 3 control units, reprogram, calibrate and reset the Direct Adaptive Steering (DAST).
• 10192301Jan 24, 2014Steering. Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to replace 3 control units, reprogram, and calibrate the Direct Adaptive Steering (DAST).
• 10192300Jan 24, 2014Steering. Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to reprogram and calibrate the Direct Adaptive Steering (DAST).
• 10192299Jan 24, 2014Steering. Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to reprogram the Direct Adaptive Steering (DAST).
• 10192294Jan 13, 2014Engine cooling, Engine. SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now "Blank" ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin for further detail.
• 10192292Jan 6, 2014Equipment. SERVICE INFORMATION If for any reason the lower touch screen display, NAVI control unit, or AV control unit needs to be replaced, refer to the Electronic Service Manual (ESM) for replacement procedure, if needed. After replacement, always refer to (and use as it applies) the "Infiniti InTouch Software Update" General Procedure. See this bulletin for further information.
• 10192291Jan 6, 2014Electrical system. IF YOU CONFIRM: The vehicle information display stays ON with the message "Warning No Key Detected" even though the ignition is OFF, doors are closed, transmission is in Park, and the Intelligent Key is removed from the vehicle. ACTION: Perform A/T POSITION ADJUSTMENT per the Service Manual. - In the TM section of the Service Manual, go to A/T POSITION, and perform the ADJUSTMENT procedure. - Make sure the incident…
• 10054146Dec 23, 2013Steering. Infiniti: information provided regarding the low power assist for power steering repair, on some vehicles. Model 2014 q50.
• 10192268Nov 20, 2013Tires, Equipment. SERVICE INFORMATION As of the publication date of this bulletin, the 2014 Q50 and Q50 Hybrid require the use of CONSULT-III plus to perform the TPMS (Tire Pressure Monitoring System) ID registration procedure.
• 10053983Nov 20, 2013Tires. Infiniti: information provided regarding signal tech ii, being used, to perform tire pressure monitoring system (tpms) id procedure registration. Model 2014 q50.
• 10053951Nov 15, 2013Fuel system. Infiniti: the instrument cluster has a warning indicator, that illuminates, of a loose fuel fill cap. Model years 2012 and up. No models listed.
• 10192258Nov 1, 2013Equipment. Infiniti is conducting an update to the SiriusXM software on certain specific MY14 Q50 vehicles.
• 10192257Oct 30, 2013Equipment. Additional USBs shipped to all retailers for Q50 IT Gen 5 Product Performance Enhancement
• 10192249Oct 9, 2013Suspension, Wheels, Steering. SERVICE INFORMATION: During the Pre-Delivery Inspection (PDI) test drive, you may experience the following conditions: - While driving straight the steering wheel is off-center, and - While driving straight, if you relax your grip on the steering wheel, the steering wheel will return to center and the vehicle will pull, as if making a turn. The above condition indicates that the Direct Adaptive Steering (DAST)…
• 10054302Sep 26, 2013Tires. Infiniti: service bulletin concerning low tire pressure warning system information.
• 10192238Sep 3, 2013Body and structure. SERVICE INFORMATION Scratch Shield is a scratch-resistant clear coat which "heals" by itself when the vehicle gets a small scratch in the clear coat. If the scratch reaches the color base coat, however, it will not "heal". Scratch Shield was implemented for the first time in the U.S. with the 2008 EX35. NOTE: Scratch Shield is applied to body panels and fasicas only.
• 10192236Aug 28, 2013Air bags, Steering, Wheels, Lane departure, Transmission and drivetrain. SERVICE INFORMATION: At engine start up, if a low 12 volt battery condition (approximately 8 volts) occurs with an Applied Vehicle, the following conditions may happen: * The Power Steering Warning Light is, or may have been ON. * DTC codes C13EB (DAST1, DAST2) and C13E9 (DAST1) may be stored as current or past. * Power steering will go to EPS mode (reduced power assist). Additionally, * The steering wheel may be…
• 10054301Aug 28, 2013Electrical system. Infiniti: some vehicles may experience the power steering light to be on paired with dtc c13eb and c13e9. The steering wheel may be off-center and power steering will go into reduced power assist mode. This is due to low battery voltage condition.
• 10192235Aug 27, 2013Equipment, Wheels. Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Infiniti's standards.
• 10054528Aug 27, 2013Wheels. Infiniti: due to use of aftermarket chroming of alloy wheels, for some vehicles, the standards are no longer are met and are seriously damaged and not guarantee or warranty the modified wheels or performance. Models all. No years listed.
• 10192228Aug 12, 2013Equipment. Infiniti has released an Owner?s Manual Supplement which revises or adds three (3) pages in the 2014 Infiniti InTouch Owner?s Manual.
• 10192226Aug 8, 2013Back-over prevention (rear camera). Infiniti is conducting a Retailer Service Action to reprogram the IT GEN5 software on certain specific MY14 Q50 vehicles.
• 10192219Jul 23, 2013Steering, Suspension, Brakes. SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake issues fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the…
• 10192218Jul 23, 2013Brakes, Wheels, Steering. If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1-800-662-2001. - ProCut technical…
• 10192200Jun 25, 2013Back-over prevention (rear camera). Infiniti is placing certain specific 2014 Q50 vehicles in retailer inventory on a temporary QA Hold.

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