2018 Infiniti QX30 Steering Problems

“I am writing to express my concerns regarding a malfunction in my vehicle, specifically related to the airbags and the steering angle sensor or possibly the steering wheel itself. Over the past year, I have noticed a significant change in my vehicle's performance. Initially, I began hearing a constant clicking sound coming from the steering wheel or its vicinity whenever I make turns, particularly noticeable when I reverse to leave my apartment. …”

“The vehicle, with low mileage and no accidents, has had a few engine-related issues over the last few months. Recently, I went to turn it on, and many components of the car wouldn't work (no parking, power steering, engine issues, seats won't move, etc.). I live in a very dangerous city, and my car not working has placed me in a dangerous concern for my well-being. I took it to certified Infiniti dealer who said that the entire electrical harness has been damaged, rendering the vehicle a safety hazard, and quoted me $19,000 in repairs. …”

“The contact owns a 2018 Infiniti QX30. The contact stated that while driving approximately 20-40 MPH, the passenger’s air bag warning light illuminated, and the message Front Left Malfunction - Service Required was displayed. The contact stated that the failure persisted. The contact stated that the steering wheel made a clicking sound, and while making a turn, the steering wheel felt as if the steering wheel would lock up. The dealer was notified of the failure during an oil change and provided an estimate for a diagnostic test. The failure mileage was 110,315.”

“The contact owns a 2018 Infiniti QX30. The contact stated that while driving at an undisclosed speed, there was an abnormal clicking sound coming from the steering wheel, with several unknown warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failed clockspring. The contact was informed that the clockspring needed to be replaced. The vehicle was not repaired. The contact was informed that the vehicle was repaired under an undisclosed recall in 2018. The manufacturer was made aware of the failure, and a case was filed. …”

“The contact owns a 2018 Infiniti QX30. The contact stated that at start-up, the contact heard an abnormal popping sound while turning the steering wheel. The contact stated that the air bag warning light illuminated on the instrument panel. Additionally, several features on the steering wheel failed to operate as needed. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 34,000.”