2013 Infiniti QX56 Technical Service Bulletins

178 technical service bulletins (TSBs) are on record for the 2013 Infiniti QX56. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10192254Oct 23, 2013Seats, Electrical system. IF YOU CONFIRM: Both seat heaters of the second row seats do not work. AND Fuse # 14 is found open (or "blown"). NOTE: This issue applies to both captain and bench type second row heated seating. ACTION: 1. Repair the right side second row seat: a. Clean off welding spatter on the seat hinge (the cause of harness damage), and then apply protective covering on the seat hinge. b. Repair the damaged seat harness…
• 10054302Sep 26, 2013Tires. Infiniti: service bulletin concerning low tire pressure warning system information.
• 10051787Sep 4, 2013Engine. Infiniti: whine noise from engine area. If the noise does not increase with engine speed, the timing chain system may not be the cause. *js updated 10/29/2013
• 10192235Aug 27, 2013Equipment, Wheels. Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Infiniti's standards.
• 10054528Aug 27, 2013Wheels. Infiniti: due to use of aftermarket chroming of alloy wheels, for some vehicles, the standards are no longer are met and are seriously damaged and not guarantee or warranty the modified wheels or performance. Models all. No years listed.
• 10192232Aug 26, 2013Electrical system. SERVICE INFORMATION This TSB is for troubleshooting of CAN Modules with "Diag-On-CAN" Diagnostics. The flow charts below are meant to troubleshoot current CAN DTCs. The flow charts are intended to diagnose one module at a time; repeat the process as needed for additional control units. Please see this bulletin for further details.
• 10192224Jul 26, 2013Electrical system, Visibility (wipers, defrost, mirrors). SERVICE INFORMATION When the headlamp switch is set to the AUTO position, AND the fog lamp switch is turned ON, ... the fog lamps and headlamps are designed to come on, regardless of ambient lighting. If the customer would prefer that both the headlamps and fog lamps not come on during daylight conditions while in AUTO mode, perform the steps in this bulletin to disable the fog lamp override feature. See this…
• 10192221Jul 25, 2013Fuel system. SERVICE INFORMATION Part order approval from TECH LINE is no longer required when replacing the Audio Visual (A/V) Control Unit on an Applied Vehicle. Previously, TECH LINE would need to be contacted to confirm (or assist with) diagnosis and the proper repair prior to ordering an A/V control unit. This process has been suspended.
• 10192219Jul 23, 2013Steering, Suspension, Brakes. SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake issues fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the…
• 10192218Jul 23, 2013Brakes, Wheels, Steering. If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1-800-662-2001. - ProCut technical…
• 10192191Jun 7, 2013Electrical system. As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. - The SRT is used to indicate whether the engine control module (ECM) has completed self diagnosis of major emissions systems and components. - In these instances the State may require completion of the SRT before permitting the emissions inspection to proceed. Refer…
• 10192184May 23, 2013Air bags, Lane departure. IF YOU CONFIRM One or more of the following conditions: Front passenger air bag status light is ON (illuminated) with the front passenger seat empty. Front passenger air bag status light is ON (illuminated) with an adult sitting in the front passenger seat. Seat belt warning light is ON (illuminated) with the front passenger seat empty (driver seat belt is buckled). Supplemental air bag warning light is flashing…
• 10052201May 17, 2013Electrical system. Infiniti: on the instrument panel the air bag and seat belt warning lights give off an incorrect indication.
• 10192175May 13, 2013Electrical system. IF YOU CONFIRM: On an applied vehicle with a "CAN Gateway Module" that Multiple CAN system DTCs are present. * If the CAN Gateway Module is not configured properly, multiple CAN system DTCs can occur, as well as some components on the CAN circuit 2 and ITS-CAN may not function. ACTION: Use CONSULT-III plus (C-III plus) to manually over-write the data in the CAN Gateway Module. * DO NOT perform a "Read…
• 10192161Apr 4, 2013Electrical system. SERVICE INFORMATION Improper adjustment or operation of the ASCD brake switch can cause the Automatic Speed Control Device (ASCD) to "not set" and/or DTC P0605 (ECM) to store. See this bulletin for further detail.
• 10051766Apr 4, 2013Vehicle speed control. Infinti: cruise control will not set and dtc p0605 is stored. If a malfunction in the ascd system is detected, the cruise indicator may stay on and the set indicator may flash.
• 10192157Apr 3, 2013Seat belts, Vehicle speed control. SERVICE INFORMATION The "Lock / Unlock request buttons" that are located on the outside door handles of vehicles with Intelligent Key can be disabled (or enabled) through either the "Comfort & Conv." settings of the Audio/Visual/Navigation system, orthrough the "Combination Meter settings" depending on the vehicle model, year and trim level. NOTE: In some instances this feature may be unintentionally disabled…
• 10051765Apr 3, 2013Latches, locks and linkages. Infiniti: lock/unlock request button on outside door handle outside door handle does not respond. Lock/unlock request button located on outside door handles of vehicles can be disabled (or enabled) through either the "comfort & conv" settings of the audio/visual/navigation system or through the "combination meter settings" depending on the vehicle model, year, and trim level.
• 10192149Mar 22, 2013Wheels, Back-over prevention (rear camera), Transmission and drivetrain…. IF YOU CONFIRM: Customers concern of a "clicking" noise coming from either left or right front/rear axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do not remove the axle from the hub or transmission for this bulletin * Refer to the Electronic Service Manual (ESM) for model specific torque specifications. >Please see Service procedure for…
• 10192146Mar 19, 2013Suspension. SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition which is considered normal, does not affect strut/shock absorber operation or performance, and does not require replacement. - A strut or shock absorber that should be replaced due to rod…
• 10192128Feb 21, 2013Suspension. SERVICE INFORMATION When the fluid of an applied vehicle's transfer assembly is being "topped off" or refilled for any reason, use only Genuine NISSAN Transfer Fluid (P/N 999MP-TF0870P). Using transfer fluid other than Genuine NISSAN Transfer Fluid or its equivalent will damage the transfer, which is not covered by the INFINITI new vehicle limited warranty.
• 10192126Feb 15, 2013Body and structure. SERVICE INFORMATION If a CD/DVD Player incident is noted, a possible cause may be improper CD/DVD disc care, condition, or usage. This bulletin provides updated CD/DVD Player operation instructions to avoid potential incidents/customer concerns caused by improper care and usage of CD/DVD discs. To aid in solving customer concerns, use the guidelines in this bulletin when speaking to customers or inspecting incident…
• 10192103Jan 2, 2013Back-over prevention (rear camera). IF YOU CONFIRM: Any of the following DTCs are stored in the ECM: - P0031 / P0051, P0032 / P0052, P0130 / P0150, P0133 / P0153, P2A00 / P2A03, P1148 / P1168 OR Any of the following DTCs are stored in the ECM as a result of one of the A/F sensors: - P0300 - P0308, P0171 / P0174, P0172 / P0175 ACTION: 1. Replace the A/F sensor that relates to the stored DTC(s) (B1 and/or B2). 2. Refer to step 7 in the SERVICE…
• 10192101Dec 21, 2012Wheels. SERVICE INFORMATION To increase tire/wheel assembly balancing accuracy, proper steps should be followed: - Make sure to use the correct size wheel centering collet (do not use a cone). - Make sure to use a flange plate and stud set to secure the tire/wheel assembly on the balancer (do not use a cup). - Perform proper wheel mounting and centering checks. See this bulletin for further detail.
• 10192090Dec 13, 2012Brakes, Fuel system. Infiniti is conducting a retailer service action to reprogram the ECM on certain specific 2012 and 2013 Infiniti QX56 vehicles to prevent the fuel pump pressure from becoming higher than design specifications and illuminating the MIL light.
• 10192058Oct 25, 2012Vehicle speed control, Visibility (wipers, defrost, mirrors). SERVICE INFORMATION Part of the procedure to remove the glass mirror in either door mirror of an applied vehicle has been changed. Until the related Electronic Service Manuals (ESM) are amended, use the information in this bulletin. - Other than noted, all other procedural steps in the ESM remain the same. See this bulletin for further detail.
• 10192056Oct 24, 2012Back-over prevention (rear camera), Engine cooling, Visibility (wipers…. SERVICE INFORMATION The "Reverse Tilt-Down" feature will move the glass on the outside mirrors downward when the gear selector is placed in the Reverse (R) position. As the mirror glass moves downward, it may reach the end of its travel. If the mirror glass reaches the end of its travel it will make a clicking noise. The clicking noise may occur once or multiple times. IMPORTANT: - The clicking noise described…
• 10192052Oct 12, 2012Electrical system. SERVICE INFORMATION Occasionally, after a rain or a car wash, customers may notice water drops in the overhanging part of the rear combination lamp lens. - This is a normal condition. - The water drops should disappear over time when the lamp is in a dry environment. - Refer to the images on page 2 of this bulletin for examples of a normal water drop condition. - Do not replace any parts for this condition. See…

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