2023 Infiniti QX60 Technical Service Bulletins

79 technical service bulletins (TSBs) are on record for the 2023 Infiniti QX60. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10233824Mar 14, 2023Visibility (wipers, defrost, mirrors). INTERMITTENT OPERATION OF HVAC BLOWER IF YOU CONFIRM The HVAC blower is inoperative at initial vehicle start up, OR The client states the HVAC blower has been inoperative during initial vehicle start up. ACTION Follow the SERVICE PROCEDURE on the next page to: 1. Confirm the current A/C Amplifier part number. 2. Reprogram the A/C Amplifier, if needed.
• 10233662Mar 14, 2023Electrical system. COMBINATION METER MODULES OR ABS CONTROL UNITS CANNOT BE SWAPPED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10233671Mar 9, 2023Seat belts. SEAT BELT REMINDER SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10233657Mar 9, 2023Equipment. DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10233648Mar 9, 2023Forward collision avoidance. AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10233823Mar 8, 2023Equipment, Electrical system. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update…
• 10232646Feb 27, 2023Visibility (wipers, defrost, mirrors), Body and structure. REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10232644Feb 27, 2023Visibility (wipers, defrost, mirrors), Body and structure. WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10232647Feb 22, 2023Visibility (wipers, defrost, mirrors), Body and structure. WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10232645Feb 22, 2023Wheels. WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10232649Feb 17, 2023Electrical system. WIRELESS CHARGER DOES NOT CHARGE IPHONE 12 OR NEWER IF YOU CONFIRM The client states that their Wireless Charger does not charge an iPhone 12 or newer. HINT: The client may describe that when an iPhone is placed on the Wireless Charger, the indicator light illuminates orange, but after approximately 15 seconds it flashes and turns off, and does not charge the phone. ACTION 1. Confirm the current Wireless Charger…
• 10231854Feb 10, 2023Electrical system. SOFTWARE UPDATE POP-UP NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10231855Feb 2, 2023Electrical system. DISPLAY SCREEN IS BLANK/BLACK WHEN IN AROUND VIEW® MONITOR MODE IF YOU CONFIRM The display screen is blank/black, instead of displaying the Around View® Monitor camera image, when the vehicle is shifted into Reverse or by pressing the CAMERA button. ACTION 1. Confirm the current Infotainment Software Version. See steps 1-4 starting on page 2. 2. If the current Infotainment Software Version is “1570” perform…
• 10231090Jan 23, 2023Electrical system. SOFTWARE UPDATE AFTER AV CONTROL UNIT REPLACEMENT SERVICE INFORMATION After replacement of the AV Control Unit on an APPLIED VEHICLE, it is necessary to verify the current software version of the new AV Control Unit to determine if a software version update is required. Follow the steps outlined in the SERVICE PROCEDURE below to determine the current software version and if the AV Control Unit requires a software…
• 10231085Jan 23, 2023Electrical system. TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10231086Jan 20, 2023Electrical system. SERVICE INFORMATION FOR DISTANCE SENSOR DTC DIAGNOSIS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10231088Jan 18, 2023Electrical system. MISSING OR CORRUPTED MAP DATA IF YOU CONFIRM Client states the error screen, shown in Figure 1, appears when using navigation. ACTION Follow the SERVICE PROCEDURE in this bulletin to download the map data from the ASIST Downloader, and then update the AV Control Unit with the map data.
• 10231084Jan 18, 2023Electrical system. DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10229651Dec 8, 2022Electrical system. INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION SERVICE INFORMATION When replacing an AV control unit (Infotainment Control Unit), for any reason, all three steps below are required. If all three steps are not completed on vehicles equipped with a TCU, the Over The Air (OTA) updates will not work, and other functions may be inoperative. HINT: Not all APPLIED VEHICLES are OTA-update capable. 1. Reprogram…
• 10229663Dec 2, 2022Electrical system, Forward collision avoidance, Back-over prevention (rear…. Sonar Sensor Replacement REVISED December 2, 2022 Please discard earlier versions of this bulletin. The announcement from October 27, 2022 has been revised to include the following: • The parts restriction will be removed on all parts and retailers will be able to order, as needed, via normal ordering process beginning December 8, 2022.
• 10227253Nov 23, 2022Transmission and drivetrain. DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease loss, check for REPAIR KIT-DUST BOOT (cv Joint Boot Kit) availability.  If there is a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired…
• 10227248Nov 9, 2022Transmission and drivetrain. ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10226128Nov 1, 2022Electrical system. TELEMATICS (IVC) SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
• 10226066Oct 27, 2022Back-over prevention (rear camera), Electrical system. CAMPAIGN BULLETIN Sonar Sensor Replacement ***** Retailer Announcement ***** INFINITI is now escalating the temporary hold on 42 specific 2023 INFINITI QX60 vehicles identified in Service Comm to a retailer inventory quality action to replace the four front and four rear sonar sensors. Due to a supplier issue, which has since been corrected, certain vehicles were manufactured and shipped with sonar sensors that…
• 10222862Oct 10, 2022Electrical system. DTCS B2E4B-06, B2E60-06, B2E61-06 STORED IN THE TCU IF YOU CONFIRM The customer experiences an issue with the INFINITI InTouch® Service remote commands, AND Any of the following DTCs are present in the Telematics Control Unit (TCU):  B2E4B-06  B2E60-06  B2E61-06 NOTE: These DTCs are caused by an issue with a cloud-server that is related to the TCU. The DTC diagnosis was mistakenly added to some ESMs and…
• 10222860Oct 10, 2022Electrical system, Lane departure, Forward collision avoidance. LANE CAMERA OVER TEMPERATURE DTC STORED SERVICE INFORMATION The Lane Camera can become overheated if the interior room temperature or temperature around the camera becomes excessively high, and does not initially indicate a sustained fault. If overheated, the Lane Camera should be cooled to outside ambient temperature, any stored DTCs erased, and then allowed to resume operation. Refer to the ESM for any DTCs that…
• 10222873Oct 8, 2022Electrical system. Front Sonar Sensor ***** Retailer Announcement ***** INFINITI is committed to a high level of customer service and satisfaction. This commitment requires INFINITI to periodically place certain vehicles on temporary Quality Assurance (QA) Hold to ensure that these vehicles, as delivered to our clients, meet our exacting standards and our clients’ expectations.
• 10222705Sep 27, 2022Transmission and drivetrain. CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10222709Sep 21, 2022Body and structure, Electrical system. AUTOMATIC BACK DOOR INOPERATIVE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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