2019 Infiniti QX80 Technical Service Bulletins

107 technical service bulletins (TSBs) are on record for the 2019 Infiniti QX80. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10199139Jun 7, 2021Electrical system. SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10191928Apr 1, 2021Engine cooling. MIL ON WITH DTC P062F AND/OR P0603 STORED IF YOU CONFIRM The MIL is ON and DTC P062F (EEPROM) and/or P0603 (ECM BACK UP/CIRCUIT) is stored, And The customer stated the vehicle was recently started after sitting for an extended period of time (i.e., the battery voltage was low while attempting to start the engine). ACTION 1. Test the vehicle’s 12 volt battery using the Midtronics DSS-5000. Recharge or replace the…
• 10190150Mar 24, 2021Electrical system. INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10190162Mar 17, 2021Equipment, Electrical system. INTELLIGENT KEY BATTERY DISCHARGED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10190252Mar 16, 2021Electrical system. INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10190027Mar 10, 2021Electrical system, Equipment. TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10190188Mar 5, 2021Electrical system. DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10190187Mar 1, 2021Engine cooling. INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10188539Feb 10, 2021Electrical system, Equipment. 2018-2020 INFINITI; DISPLAY CONTROL UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10188303Feb 3, 2021Forward collision avoidance, Lane departure. AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10188305Feb 2, 2021Equipment, Electrical system, Forward collision avoidance. LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10188296Feb 1, 2021Equipment, Electrical system. CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10186787Jan 22, 2021Electrical system, Engine cooling. INTELLIGENT KEY BATTERY DISCHARGED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10185408Dec 17, 2020Visibility (wipers, defrost, mirrors). WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10183964Nov 5, 2020Lane departure, Forward collision avoidance. AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10180980Sep 16, 2020Electrical system, Lane departure. LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the values in Table A on page 4 must be used.  For all other models, consult the Electronic Service Manual (ESM). The following CONSULT-III plus (C-III plus) figures and steps are only provided to indicate where the VEHICLE REFERENCE VALUE from Table A is to be entered. The entire camera aiming…
• 10180978Sep 14, 2020Fuel system, Equipment. INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
• 10179559Aug 13, 2020Engine cooling. RATTLE FROM HEAT SHIELD IF YOU CONFIRM There is a rattle noise coming from the right front of the vehicle when the engine is running, when turning the steering wheel, or when driving at parking lot speeds. ACTION Adjust the clearance between the heat shield above the exhaust front tube (RH) and the frame to 10 mm, AND Adjust the clearance between the rear cooler and heater pipe assembly and the heat shield above…
• 10179558Aug 10, 2020Engine cooling. VK56 CONNECTING ROD CAP BOLT SERVICE INFORMATION SERVICE INFORMATION A change has been made to the connecting rod cap bolt service part. The new service part (B in Figure 1) is visually different, but is a direct replacement for the original equipment part. IMPORTANT: See page 2 for the procedure to inspect the cap bolt service part for excessive stretch.
• 10173566Mar 25, 2020Engine cooling. Engine Control Module (ECM) Reprogram Voluntary Service Campaign ***** Campaign Summary ***** INFINITI is conducting a Voluntary Service Campaign to reprogram the engine control module (ECM) with countermeasure software in certain INFINITI 2019 model year Q70 and QX80 vehicles. The current software installed may allow the Variable Valve Timing (VVT) solenoid valve diagnosis to continue to draw current when the…
• 10173597Mar 24, 2020Engine cooling, Electrical system. VOLUNTARY SERVICE CAMPAIGN 2019 Q70 AND 2019 QX80; ENGINE CONTROL MODULE INTRODUCTION Infiniti is conducting this voluntary service campaign on certain specific model year 2019 Q70 and 2019 QX80 vehicles. The Engine Control Module (ECM) will be inspected, and reprogrammed if it applies. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Infiniti has assigned…
• 10173595Mar 23, 2020Electrical system, Visibility (wipers, defrost, mirrors). 2019-2020 QX80; WINDSHIELD WIPERS ACTIVATE DURING REMOTE ENGINE START USING PHONE APP IF YOU CONFIRM When using the INFINITI InTouch Services App to start the vehicle (Remote Engine Start), the windshield wipers are activated regardless of rain. ACTION 1. Replace the Body Control Module (BCM) with one listed in the PARTS INFORMATION on page 3. 2. Configure the BCM. 3. Perform the initialization procedure for NATS…
• 10173590Mar 3, 2020Engine cooling, Electrical system. MIL ON WITH DTC P0087 IF YOU CONFIRM The MIL is ON and DTC P0087 (FRP CONTROL SYSTEM) is stored in the ECM. ACTION 1. Perform the appropriate diagnostic and repair procedure according to the ESM. 2. Reprogram the ECM, if applicable.  The ECM reprogram in this Service Procedure is not a repair for the DTC, but instead updates the way the permanent DTC is stored and allowed to be erased. The DTC must be properly…
• 10172179Feb 18, 2020Equipment, Fuel system, Electrical system. 2016-2019 QX80; MIL ON WITH DTC P0174 IF YOU CONFIRM The MIL is ON and only DTC P0174 (FUEL SYS LEAN B2) is stored in the ECM. ACTION 1. Confirm the current ECM part number. 2. Reprogram the ECM, if applicable.
• 10172175Feb 10, 2020Electrical system. NO START CAUSED BY LOW BATTERY VOLTAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10171197Jan 24, 2020Visibility (wipers, defrost, mirrors). 2016-2020 QX80; OUTSIDE MIRROR(S) LOOSE AT BASE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10171195Jan 17, 2020Suspension. CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10171215Jan 14, 2020Electrical system. NO START CAUSED BY LOW BATTERY VOLTAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10171213Jan 10, 2020Equipment. 2018-2020 INFINITI; DISPLAY CONTROL UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10168934Nov 6, 2019Transmission and drivetrain. 7-Speed Automatic Transmission (AT) Lock Up Retailer Inventory ***** Retailer Announcement ***** INFINITI is conducting a retailer inventory quality action on to inspect 6 specific 2019 INFINITI Q50 and 43 specific INFINITI QX80 vehicles identified in Service Comm, to inspect the transmission torque converter. Affected vehicles are subject to a stop sale and are either currently in retailer inventory or assigned…
• 10167288Oct 31, 2019Electrical system. NO START CAUSED BY LOW BATTERY VOLTAGE IF YOU CONFIRM An APPLIED VEHICLE will not start due to low battery voltage OR The customer commented that the vehicle would not start. ACTION A. Test the vehicle’s 12 volt battery using the Midtronics DSS-5000. B. Refer to step 2 on page 2 to confirm this bulletin applies to the vehicle you are working on. C. If this bulletin applies, reprogram the ECM.
• 10167287Oct 18, 2019Steering. 2018-2019 QX80; STEERING WHEEL JUDDERS WHILE TURNING AT LOW SPEED IF YOU CONFIRM The vehicle has a judder in the steering wheel while turning and only at speeds between 1-9 MPH. ACTION Replace the power steering high pressure piping with the part listed in the Parts Information on page 6. IMPORTANT: Inform the customer that this repair will reduce, but does not eliminate the amount of judder felt in the steering…
• 10167279Oct 8, 2019Equipment. TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10165750Sep 12, 2019Electrical system, Seats, Air bags. DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software.  Refer to SERVICE PROCEDURE on the next page. HINT: “OCS” may also be referred to as “ODS”. 2. Perform “75-zero RESET”.
• 10164637Aug 13, 2019Engine cooling. REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10163939Jul 26, 2019Electrical system. 2018-2019 INFINITI; DISPLAY CONTROL UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10162969Jun 24, 2019Equipment. TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10161388May 22, 2019Lane departure, Equipment. AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera. SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield.
• 10160176Apr 2, 2019Equipment. EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of the related owner?s manual. - Not all cleaners are created equal. - Many cleaners come in concentrated form. - Alkaline cleaners (cleaners with a high pH value) can cause spots on…
• 10158424Mar 5, 2019Equipment, Fuel system, Other or unknown. INFINITI; P0171 AND P0174 SERVICE INFORMATION SERVICE INFORMATION Diagnosis for DTCs P0171 (FUEL SYS LEAN B1) and P0174 (FUEL SYS LEAN B2) have been revised for the APPLIED VEHICLES listed above. When performing diagnosis for either of these DTCs, start by using the SERVICE PROCEDURE section of this bulletin. NOTE: The related Electronic Service Manuals (ESM) will be revised in the future to include these…
• 10158423Mar 4, 2019Equipment, Electrical system. INFINITI; MIL ON WITH DTC P219A AND/OR P219B STORED SERVICE INFORMATION If the MIL is ON and DTC P219A (AIR FUEL RATIO IMBALANCE B1) and/or P219B (AIR FUEL RATIO IMBALANCE B2) is stored: - DO NOT replace the Air Fuel Ratio (A/F) sensor. - Refer to the applicable Electronic Service Manual (ESM) and follow the diagnostic procedure for DTC P219A and/or P219B.
• 10155156Feb 28, 2019Equipment. CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles with INFINITI InTouch?, has the abillity to trigger specific customized settings for the radio, clock, heating and air conditioning (HVAC) and navigation that are unique to that key, and…
• 10152991Jan 29, 2019Engine cooling. INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
• 10152989Jan 29, 2019Engine cooling. ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
• 10152987Jan 24, 2019Equipment. TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10152993Jan 15, 2019Equipment. 2018-2019 INFINITI VEHICLES; DISPLAY CONTROL UNIT SERVICE INFORMATION SERVICE INFORMATION If the Display Control Unit (DCU) needs to be replaced on an APPLIED VEHICLE for any reason, follow the steps in the Service Procedure to: - Confirm proper diagnosis and repair with TECH LINE to obtain DCU order approval, then place the order with DENSO. NOTE: The DCU order approval process does not apply to 2017 model year…
• 10153544Dec 11, 2018Visibility (wipers, defrost, mirrors). 2016-2019 QX80; OUTSIDE MIRROR(S) LOOSE AT BASE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10152506Nov 13, 2018Air bags. AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Diagnostic Mode and needs to be returned to User Mode. ACTION 1. Use CONSULT-III plus to check for Air Bag DTCs and perform repairs as needed. 2. Return the Air Bag Diagnosis Sensor…
• 10149809Oct 24, 2018Equipment, Body and structure. PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors (see examples on page 2). When removing the protective covering, care must be used to avoid scuffs, scrapes, cuts, and other abrasive contact to interior trim components. DO NOT use…
• 10149806Oct 12, 2018Transmission and drivetrain. TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle operation and function to help with vehicle diagnosis and diagnostic validation. IMPORTANT: For transmission/engine repair or replacement, retailers are required to connect C-III plus…

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