Investigation EA04010: 2002–2003 Volkswagen Jetta

Status

CLOSED

Opened

Mar 30, 2004

Closed

Oct 21, 2004

Model years

2002–2003

Subject

Driver side front seat overheats

Component: Seats › Front assembly › Seat heater/cooler

Summary

This investigation concerns the electric seat heater installed in some my 2002-2003 volkswagen (vw) jetta vehicles.consumers allege that the seat heater may overheat, resulting in burn damage to the seat cover and to the driver's clothing and/or skin.this ea addresses whether such failures may pose a risk to motor vehicle safety.odi concludes that the driver-side seat heater may fail or malfunction due to normal vehicle use, (I.e., driver ingress and egress from the vehicle).the investigation disclosed that such failures do not pose a significant risk of injury or fire.odi believes that further investigation would not likely identify a safety-related defect trend.therefore, this ea has been closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will take further action if warranted by the circumstances.the attached summary report provides further detail concerning this ea.

An NHTSA investigation looks into whether a safety defect exists. Opening one is not a finding. Outcomes can include a recall, closure without action, or further inquiry.

Model years covered

• 2003 Volkswagen Jetta456 complaints
• 2002 Volkswagen Jetta702 complaints