Investigation EA95029: 1991–1992 Chrysler Town And Country

Status

CLOSED

Opened

Sep 26, 1995

Closed

Nov 13, 1996

Model years

1991–1992

Subject

Steering wheel separation

Component: Steering

Summary

After an extensive investigation and analysis, chrysler has identified the defect as a fatigue failure, origination in the heat affected region of the projection welds of the steering wheel hub to steering wheel armature attachment.the hub is the portion of the steering wheel assembly that connects it to the steering column shaft and is attached to the underside of the steering wheel assembly by 4 welds.if cracks develop in the heat affected region of the welds and propagate through the steering wheel armature to each of the welds, the steering wheel can separate from the hub.this is a slow progressive failure which normally occurs at high mileage.in some cases complainants have reported a looseness or wobbling of the steering wheel prior to separation.to remedy this defect, chrysler will inspect the steering wheels of the affected vehicles for cracks in the hub area.if any cracks are found, the steering wheel will be replaced.all other vehicles will have reinforcing plates installed which would prevent a steering wheel separation should cracking occur.

An NHTSA investigation looks into whether a safety defect exists. Opening one is not a finding. Outcomes can include a recall, closure without action, or further inquiry.

Model years covered

• 1992 Chrysler Town And Country135 complaints
• 1991 Chrysler Town And Country25 complaints