Investigation EA96025: 1996 Chrysler Town And Country

Status

CLOSED

Opened

Oct 15, 1996

Closed

Jul 30, 1998

Model years

1996

Subject

Sliding door latch failure

Component: Body and structure

Summary

Analysis of known incidents indicates a declining trend over the last five calendar quarters.extensive testing of incident vehicles has failed to reproduce occurrences of full latch disengagement.no failure mode which could cause a properly latched door to lose full latch engagement while driving has been verified as a causal factor in any of the known incident vehicles during this investigation.a safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.however, odi will continue to monitor complaint input for the nexy year and will request updated reports from chrysler during that process.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists.the agency reserves the right to take further action if warranted by the circumstances.

An NHTSA investigation looks into whether a safety defect exists. Opening one is not a finding. Outcomes can include a recall, closure without action, or further inquiry.

Model years covered

• 1996 Chrysler Town And Country938 complaints