Investigation PE02004: 1997–1998 Dodge Caravan
- Status
- CLOSED
- Opened
- Jan 16, 2002
- Closed
- Mar 11, 2002
- Model years
- 1997–1998
Subject
Rear seat belt malfunction
Component: Seat belts › Rear/other
Summary
This investigation was opened january 16, 2002, based on seven reports alleging the third row seat belt retractors failed on certain 1997 and 1998 model year caravan and voyager vehicles.the reports indicated a tar like substance entered the retractor mechanism, thus causing the retractor to jam or bind.in this condition the seat belt is rendered inoperable, as the webbing cannot retract or be withdrawn from the retractors for use.recall scope:the affected vehicles are 1997 through 1999 dodge caravan, plymouth voyager, and chrysler town & contry built on a short wheel base chassis.the inclusive dates of production are june 1996 through october 31, 1999.recall remedy: daimlerchrysler dealers will replace the mastic sound barrier patches with foam blockers, as well as, inspect and replace all third row rear seat belt assemblies contaminated by the mastic patch.
An NHTSA investigation looks into whether a safety defect exists. Opening one is not a finding. Outcomes can include a recall, closure without action, or further inquiry.
Model years covered
- 1998 Dodge Caravan629 complaints
- 1997 Dodge Caravan714 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.