Investigation PE03052: 2002–2003 Volkswagen Jetta

Status

CLOSED

Opened

Nov 19, 2003

Closed

Mar 30, 2004

Model years

2002–2003

Subject

Driver seat overheats/burns

Component: Seats › Front assembly › Seat heater/cooler

Summary

The subject vehicles are equipped with optional electrically heated driver and front passenger seats.information received during pe03-052 disclosed a significant number of incidents of malfunctioning/overheating of the driver seat heater in the subject vehicles.additional incidents may occur during the final months of the winter season.this matter is also currently being investigated by transport canada.this pe has been upgraded to an engineering analysis (ea04-010)in order to fully investigate these occurrences and their safety implications.

An NHTSA investigation looks into whether a safety defect exists. Opening one is not a finding. Outcomes can include a recall, closure without action, or further inquiry.

Model years covered

• 2003 Volkswagen Jetta456 complaints
• 2002 Volkswagen Jetta702 complaints