Investigation PE04049: 2002 Chrysler Town And Country
- Status
- CLOSED
- Opened
- Jul 7, 2004
- Closed
- Nov 5, 2004
- Model years
- 2002
Subject
Speaker fire in the rear of the vehicle
Component: Electrical system › Wiring › Rear compartment/trunk
Summary
On july 7, 2004, the office of defects investigation (odi) opened a preliminary evaluation based on consumer complaints alleging an interior vehicle fire starting in the area of the driver side rear speaker.daimlerchrysler corporation (dcc) informed odi that condensation from the instrument panel air conditioning ducts may drip onto the radio and into vent holes on top of the radio.this can result in a short circuit sending direct current to the rear speakers and cause a speaker fire.the condition is present only on subject vehicles equipped with the base radio.subject vehicles with other option radios contain circuit protection that prevents sending direct current to the speakers and are not affected.all nine complaints pertain to vehicles with the base radio.by letter dated november 1, 2004, dcc notified nhtsa that it will conduct a safety recall (nhtsa# 04v531) covering model year 2001-2002 dodge caravan, grand caravan, chrysler voyager, and town & country models with base radio only (est. 238,000 vehicles).dcc dealers will install a protective tape to the top of the radio assembly to prevent water intrusion.the action taken by dcc is sufficient to resolve the issue raised by this investigation.accordingly, this investigation is closed.
An NHTSA investigation looks into whether a safety defect exists. Opening one is not a finding. Outcomes can include a recall, closure without action, or further inquiry.
Model years covered
- 2002 Chrysler Town And Country404 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.