Investigation PE04054: 2003 Chrysler Town And Country

Status

CLOSED

Opened

Jul 30, 2004

Closed

Nov 22, 2004

Model years

2003

Subject

Power liftgate latch

Component: Latches/locks/linkages

Summary

This investigation was opened on july 30, 2004, based on odi consumer complaints alleging unwanted opening of the vehicle's power liftgate (plg) while driving.in daimlerchrysler corporation (dcc)'s september 17, 2004 response to odi' s information request letter, it provided additional consumer complaints and lawsuits.dcc states in part, ...the plg latch becomes stuck in a semi-closed state not allowing the plg latch to engage the striker, thus not closing the liftgate completely.in this condition the plg ajar warning light will not be illuminated and the plg can rise (not a powered open) while driving. This investigation has been upgraded to ea04-031 for further analysis.

An NHTSA investigation looks into whether a safety defect exists. Opening one is not a finding. Outcomes can include a recall, closure without action, or further inquiry.

Model years covered

• 2003 Chrysler Town And Country245 complaints