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NHTSA investigationPE04069

Investigation PE04069: Vehicles

Status
CLOSED
Opened
Sep 29, 2004
Closed
Jan 25, 2005
Model years
—

Subject

Retractable platform step ladder

Component: Equipment

Summary

In july 2004, bustin industrial products issued two service bulletins addressing issues concerning possible ladder failure.the first bulletin pertained to steel ladders.there are two concerns:1) under certain conditions the side pins become loose and back out;and2) the ladder stringers develop cracks. The second bulletin pertained to aluminum ladders.the concern with these ladders is that there is a potential for weld breakage on the steps.any of these failures can result in a fall injury. This preliminary evaluation was opened to understand bustin's rationale for not conducting a safety recall to address these issues.after further review, bustin has agreed to conduct a safety recall to inspect and repair the subject ladders.a copy of the recall is attached. Accordingly, this investigation is closed.the agency will take further action if warranted by the circumstances.

An NHTSA investigation looks into whether a safety defect exists. Opening one is not a finding. Outcomes can include a recall, closure without action, or further inquiry.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.