Investigation PE08071: 2002–2003 Hyundai Sonata
- Status
- CLOSED
- Opened
- Dec 15, 2008
- Closed
- May 29, 2009
- Model years
- 2002–2003
Subject
Interior door handle laceration hazard
Component: Latches/locks/linkages › Doors › Latch
Summary
The manufacturer has issued a safety recall notification as a result of this investigation.the recall affects 91,202 my 2002-2003 subject vehicles produced from january 28, 2002, through march 22, 2003.the vehicle recall population was defined by the manufacturer's use of a new supplier for the chrome plating process beginning in january 2002, and a production change in march 2003 to improve adhesion of the plating to the door handle.vehicles being recalled represent 59 percent of the total my 2002-2003 production, but account for 91 percent of the consumer complaints received.the process change for my 2002 vehicles resulted in a dramatic increase in complaints (1200 percent on a per unit rate basis).my 2003 vehicles built after march 2003 production change showed a similar decline in the complaint rate.based on the manufacturer's action, this investigation has been closed.
An NHTSA investigation looks into whether a safety defect exists. Opening one is not a finding. Outcomes can include a recall, closure without action, or further inquiry.
Model years covered
- 2003 Hyundai Sonata199 complaints
- 2002 Hyundai Sonata320 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.