Investigation PE09023: 2010 Thomas Built Buses EF

Status

CLOSED

Opened

May 6, 2009

Closed

Aug 5, 2009

Model years

2010

Subject

Emergency window handles break

Component: Body and structure

Summary

This investigation was opened after odi was informed by the new york state dot that handles on the side emergency push out windows were being snapped off as personnel were performing transit bus inspections. Daimler's internal investigation found that buses built from october 30, 2008 to march 25, 2009 had assembly line personnel unfamiliar with the correct window installation procedures.these buses had windows installed without proper shimming, potentially resulting in binding of the window when attempting to open.daimler has filed a safety recall to inspect all affected buses and will install shims as required, ensuring proper operation of the window. The action taken by daimler resolves the issues raised by this investigation. Accordingly, this investigation is closed.

An NHTSA investigation looks into whether a safety defect exists. Opening one is not a finding. Outcomes can include a recall, closure without action, or further inquiry.