Investigation PE09027: 2008–2010 Thomas Built Buses SAF-T-Liner C2
- Status
- CLOSED
- Opened
- May 21, 2009
- Closed
- Sep 24, 2009
- Model years
- 2008–2010
Subject
Door glass detachment
Component: Structure › Body › Door
Summary
This investigation was opened after a fleet notified odi that it had lost a front door glass panel while the bus was being operated.a field inspection revealed twelve more buses had loose door glass panels.odi is always concerned with objects that separate from vehicles and could possibly strike another vehicle or hit a pedestrian.odi's findings were relayed to daimler and they commenced an investigation.daimler will conduct a safety recall to correct this condition on approximately 13,945 buses. Daimler believes that the entrance door glass may be inadequately bonded to the door frame.daimler will notify the agency in the near further as to what corrective action they plan to take.this resolves the issues raised by this investigation and thereforethis investigation is closed.
An NHTSA investigation looks into whether a safety defect exists. Opening one is not a finding. Outcomes can include a recall, closure without action, or further inquiry.
Model years covered
- 2008 Thomas Built Buses SAF-T-Liner C25 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.