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NHTSA investigationRQ04001

Investigation RQ04001: 1998–1999 Chrysler Town And Country

Status
CLOSED
Opened
Jan 28, 2004
Closed
Jun 4, 2004
Model years
1998–1999

Subject

Driver air bag clockspring failure

Component: Air bags › Frontal

Summary

Complaints report air bag warning light illuminates, and this may be accompanied with a non-functioning horn and/or cruise control (if equipped).this is indicative of an open-circuit clockspring failure (results in non-functioning driver's air bag), similar to the failure condition that was the subject of daimlerchrysler's recall of model year 1996-1998.5 minivans (recall no. 02v-293).this recall query has been upgraded to an engineering analysis (ea04-013).

An NHTSA investigation looks into whether a safety defect exists. Opening one is not a finding. Outcomes can include a recall, closure without action, or further inquiry.

Model years covered

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.