2018 Jaguar XE Technical Service Bulletins

607 technical service bulletins (TSBs) are on record for the 2018 Jaguar XE. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10143028Jun 19, 2018Tires. Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
• 10143027Jun 19, 2018Tires. Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
• 10143024Jun 11, 2018Equipment, Electrical system. An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowing users to select another channel. This issue is a result of having InControl® Touch? Phase 3.0 software previously installed on the vehicle.
• 10143023Jun 8, 2018Engine cooling, Equipment. A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the auxiliary water pump inlet hose may be routed incorrectly, allowing the hose to rub against the Air Conditioning (A/C) compressor belt and cause markings on or damage to the hose and/or possible coolant loss.
• 10143022Jun 8, 2018Engine cooling, Equipment. A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the auxiliary water pump inlet hose may be routed incorrectly, allowing the hose to rub against the Air Conditioning (A/C) compressor belt and cause markings on or damage to the hose and/or possible coolant loss.
• 10143019Jun 4, 2018Electrical system. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated
• 10142165May 17, 2018Electrical system. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
• 10142167May 16, 2018Body and structure. An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where due to a change to the robotic sealing process, a small area of sealant at the left and right A-pillar has been omitted. As a result, water can run through this area into the passenger compartment of the vehicle.
• 10142164May 16, 2018Electrical system. Issue: When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/or ?SOS is not available? displayed on the instrument Cluster? due to activation failure.
• 10142163May 16, 2018Electrical system. Issue: B1412-96 being flagged in the Gateway Module
• 10142162May 16, 2018Electrical system, Equipment. Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone tab and ensure it is checked. 2/The iPhone disconnects during or after phone calls.
• 10142160May 16, 2018Electrical system, Equipment. Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage can also occur when ACC is not being used.
• 10142159May 16, 2018Electrical system, Engine. Issue: The customer is unable to start their vehicle or a warning message displayed on the Instrument Cluster "Re-start will not be possible in xxxx miles". Any of the following DTC's may have been triggered: P203B, P203C, P203D, P215C. Although these DTC's can indicate an issue with the Urea system, multiple components have been returned to the supplier with no fault found following repairs on customer vehicles.
• 10142147May 11, 2018Body and structure, Equipment. An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where due to a change to the robotic sealing process, a small area of sealant at the left and right A-pillar has been omitted. As a result, water can run through this area into the passenger compartment of the vehicle.
• 10142146May 11, 2018Equipment, Body and structure. A piece of trim may appear to be missing from the luggage compartment or the luggage compartment appears unfinished.
• 10142142May 11, 2018Body and structure. An issue has been identified on certain vehicles within the listed Affected Vehicle Range where due to a change to the robotic sealing process, a small area of sealant at the left and right A-pillar was omitted. As a result of this, water can run through this area into the passenger compartment of the vehicle.
• 10142138May 4, 2018Electrical system, Brakes. The Electric Park Brake (EPB) may not release fully and the brake warning lamp will illuminate on the Instrument Cluster with the warning message 'Recalibrate EPB' displayed in the message center.
• 10142136May 3, 2018Equipment, Body and structure. A slosh/slap noise from the front and/or rear door(s) may be evident. Upon further inspection, water may be found to be trapped in the door(s).
• 10142135May 1, 2018Body and structure, Equipment. An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where due to a change to the robotic sealing process, a small area of sealant at the left and right A-pillar has been omitted. As a result, water can run through this area into the passenger compartment of the vehicle.
• 10142134May 1, 2018Electrical system. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
• 10142133May 1, 2018Body and structure, Equipment. On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift.
• 10142132May 1, 2018Body and structure. An issue has been identified on certain vehicles within the listed Affected Vehicle Range where due to a change to the robotic sealing process, a small area of sealant at the left and right A-pillar was omitted. As a result of this, water can run through this area into the passenger compartment of the vehicle.
• 10142413Apr 30, 2018Equipment. Issue: Tunescan does not operate, scrolling window animation is constantly running.
• 10142412Apr 25, 2018Engine cooling, Equipment. A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the engine coolant hose may be routed incorrectly, allowing the hose to rub against the Air Conditioning (A/C) compressor belt and cause markings on or damage to the hose and/or possible coolant loss.
• 10142411Apr 25, 2018Equipment, Engine cooling. A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the engine coolant hose may be routed incorrectly, allowing the hose to rub against the Air Conditioning (A/C) compressor belt and cause markings on or damage to the hose and/or possible coolant loss.
• 10142406Apr 19, 2018Electrical system. A Customer may report one or more of: Lack of power, Restricted performance displayed on Instrument Cluster (IC), Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC).
• 10142402Apr 18, 2018Engine cooling, Electrical system. Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.
• 10142401Apr 16, 2018Exterior lighting. Issue: Customer may report water ingress into the vehicle via the rear High Mounted Stop Lamp up to vin ranges, XF - Y00001 - 59625 2016 MY - 2017MY, XE - 900001 -995971 2016 - 2017 Solihull, XE - P00126- P28201 2017 - 2017
• 10142400Apr 13, 2018Electrical system. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
• 10142399Apr 12, 2018Electrical system, Steering. Issue: Customer may complain that ? Gearbox fault is displayed on the Instrument Cluster (IC) Flashing ?D? on the Transmission Control Switch and/or Instrument Cluster (IC) following an ECO Stop/Start event.
• 10142396Apr 11, 2018Electrical system, Equipment. Issue: The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder. The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with ATCM.
• 10142395Apr 11, 2018Transmission and drivetrain. One or more of the following transmission issues may be evident: ? Hesitation when engaging gear; ? Harsh gear change after pulling away from a stationary position; and/or ? Harsh gear change when driving.
• 10142394Apr 10, 2018Equipment, Air bags. In the event that an SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and guidelines.
• 10142392Apr 3, 2018Engine cooling. Issue: A concern has been identified on certain XF, XE and F-Pace vehicles equipped with the Ingenium 2.0L Diesel Engine which may exhibit an audible engine whine detectable within the cabin
• 10141095Mar 29, 2018Engine. An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaft which requires remedial action with the least amount of delay.
• 10141094Mar 29, 2018Engine. An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaft which requires remedial action with the least amount of delay.
• 10141093Mar 28, 2018Electrical system. Issue: Vehicle fails PDI routine due to telematics will not activate- e-Call button fails to illuminate.
• 10141092Mar 28, 2018Engine cooling. A Diesel Exhaust Fluid (DEF) refill warning message may be displayed on the Instrument Cluster message center.
• 10141091Mar 28, 2018Visibility (wipers, defrost, mirrors). Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152
• 10141090Mar 28, 2018Visibility (wipers, defrost, mirrors). Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152
• 10141087Mar 27, 2018Electrical system. Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Midtronics EXP-1080 can be used for PD1 and battery checks.
• 10141086Mar 26, 2018Steering. Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle.
• 10141085Mar 26, 2018Steering. Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle.
• 10141083Mar 26, 2018Equipment. Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.
• 10141084Mar 23, 2018Latches, locks and linkages, Electrical system. The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched.
• 10141078Mar 21, 2018Transmission and drivetrain. Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.
• 10141077Mar 21, 2018Visibility (wipers, defrost, mirrors). Issue: A customer may present a vehicle exhibiting judder and / or noise from the front wiper blade during normal operation.
• 10141076Mar 20, 2018Equipment, Electrical system. The keyless entry system lock function may not operate or operates intermittently.
• 10141075Mar 20, 2018Electrical system. Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours.
• 10141074Mar 20, 2018Electrical system. Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours.

← All problems reported for the 2018 Jaguar XE