2018 Jaguar XE Technical Service Bulletins

607 technical service bulletins (TSBs) are on record for the 2018 Jaguar XE. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10174489Apr 10, 2020Electrical system. JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying “Radio not available” from vehicle start-up and continues for the entire drive.
• 10174478Apr 9, 2020Electrical system. Popping sound or crackling noise from the audio system while in use.
• 10174477Apr 9, 2020Electrical system. To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.
• 10174474Apr 9, 2020Transmission and drivetrain. • There is a loud noise from the front of the vehicle. • The Check Engine MIL is on.
• 10174491Apr 1, 2020Electrical system. When attempting to complete the “Replace ECU” application for the Occupant Classification System Module (OCS) the application fails. The error message ‘The following error was encountered: ’ is displayed to the user.
• 10173508Mar 20, 2020Engine cooling. A loud noise can be heard coming from the engine compartment. Investigation has found that the engine cooling fan is constantly running at high speed and the following Diagnostic Trouble Codes (DTCs) may be stored in the Powertrain Control Module (PCM): • P2B61-73 • P26CB-72
• 10173431Mar 20, 2020Electrical system, Equipment. InControl Remote App does not update vehicle location or show correct vehicle status. Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. The Telematics Control Unit (TCU) unable to communicate with Telematics Service Provider due to curl library error.
• 10173507Mar 18, 2020Transmission and drivetrain. The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in performance and reduction in accelerator response.
• 10173445Mar 16, 2020Electrical system. Popping sound or crackling noise from the audio system while in use.
• 10173444Mar 16, 2020Electrical system. XM radio is inop.
• 10173443Mar 16, 2020Engine. The Check Engine MIL is on.
• 10173442Mar 16, 2020Engine. There is a noise from the engine. The charge warning lamp is on.
• 10173441Mar 16, 2020Engine cooling. There is a leak from the vehicle.
• 10173506Mar 6, 2020Transmission and drivetrain. The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in performance and reduction in accelerator response.
• 10172192Feb 21, 2020Equipment, Electrical system. XM radio is inop.
• 10172197Feb 20, 2020Transmission and drivetrain, Engine. Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.Customer may report lack of…
• 10172196Feb 20, 2020Engine, Transmission and drivetrain. Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.Customer may report lack of…
• 10172195Feb 20, 2020Engine, Transmission and drivetrain. Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.Customer may report lack of…
• 10171142Jan 29, 2020Electrical system. Pop Noise From Audio Output
• 10171168Jan 15, 2020Engine cooling. A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel Exhaust Fluid (DEF) Level Low (Empty) or Refill Message Displayed on the (IP) Incorrect Diesel Exhaust Fluid (DEF) Quality Detected Diesel Exhaust Fluid (DEF) Dosing Malfunction
• 10168878Nov 27, 2019Equipment, Electrical system. Web Browser functionality is not available.
• 10168877Nov 27, 2019Equipment, Electrical system. Voice control is not able to locate destination entry.
• 10168875Nov 27, 2019Equipment, Electrical system. Quiescent battery drain due to TCU module.
• 10168873Nov 27, 2019Equipment, Electrical system. SOTA download does not complete first time through
• 10168865Nov 27, 2019Electrical system. Customer may state there is no audio present or volume control.
• 10168864Nov 27, 2019Electrical system. Customer may state there is no audio present or volume control.
• 10168863Nov 27, 2019Electrical system. Customer may state there is a pop noise or crackle when playing the audio.
• 10168862Nov 27, 2019Equipment. There are multiple issues in regards to the manufacturing process of the Image Processing Module A from the supplier Bosch, or the Central Configuration learn in.
• 10168857Nov 27, 2019Engine cooling, Equipment. The variable coolant pump shroud is sticking causing electronic cooling fan to run at 100% duty cycle and/or illuminate the Check Engine MIL.
• 10168927Nov 25, 2019Electrical system. Customer reports that the vehicle will not start or has a low battery warning on the cluster.
• 10168935Nov 18, 2019Electrical system, Engine cooling. Customer states the vehicle will not start.
• 10168931Nov 18, 2019Equipment. Customer states there is no audio output from the speakers on all sources.
• 10168929Nov 18, 2019Electrical system. Customer complaint in regards to Infotainment system.
• 10168922Nov 18, 2019Electrical system. Popping sound or crackling noise from the audio system while in use.
• 10168910Nov 18, 2019Engine cooling, Equipment. The Check Engine MIL is on.
• 10168904Nov 18, 2019Engine, Electrical system. The Check Engine MIL is on.
• 10167329Oct 29, 2019Equipment. Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions.
• 10167344Oct 28, 2019Electrical system, Equipment. Customer states there is no audio output from the speakers on all sources
• 10167342Oct 28, 2019Engine cooling. Customer states the vehicle will not start
• 10167339Oct 28, 2019Electrical system. Intermittent Bluetooth connection on Android equipped device with software 9.0
• 10167338Oct 28, 2019Equipment. Popping sound or crackling noise from the audio system while in use.
• 10167337Oct 28, 2019Engine cooling, Fuel system. The Check Engine MIL is on There is a noise from the engine
• 10167327Oct 16, 2019Fuel system. Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13
• 10167310Oct 11, 2019Transmission and drivetrain. An oil leak from underneath the vehicle may be evident. Upon further inspection, the leak may be found to be from the transmission.
• 10167325Oct 8, 2019Electrical system. Customer experiences, ‘Low battery message’ on the instrument panel, and is unable to start the vehicle.
• 10167317Oct 8, 2019Brakes. EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.
• 10167316Oct 8, 2019Brakes. EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.
• 10165680Oct 1, 2019Electrical system. Issue: Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems.
• 10166454Sep 27, 2019Equipment. Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl® Touch Pro? software in 2016-18MY vehicles to version 19B from earlier levels. This upgrade will be free of charge and delivered via the standard campaign process. Included in this software update is the Smartphone Pack, comprising of Apple CarPlay® and Android Auto? (subject to minimum vehicle specifications). Vehicles will also…
• 10166450Sep 24, 2019Equipment, Electrical system. Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active.

← All problems reported for the 2018 Jaguar XE