2012 Jaguar XF Technical Service Bulletins

492 technical service bulletins (TSBs) are on record for the 2012 Jaguar XF. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10095064Sep 7, 2016Equipment, Body and structure. Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
• 10080300Sep 6, 2016Seats. "issue incorrectly configured seat modules can cause incorrect functioning of the seat, or battery drain issues. The vehicle seat memory module logs u1a4c 00, “build end of line mode active” cause the seat module has been incorrectly configured to the vehicle."
• 10094774Aug 31, 2016Body and structure. Situation: the rearmost section (in front of the rear wheel) of the rocker panel(s) may show signs of stone chipping.
• 10094594Aug 15, 2016Equipment. Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
• 10096646Jul 15, 2016Exterior lighting, Body and structure. Situation: the hood may contact the headlamp(s) and may have cracked and/or damaged the headlamp(s).
• 10093082Jul 15, 2016Equipment. Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
• 10094443Jul 14, 2016Body and structure, Equipment. Situation: the hood may contact the headlamp(s) and may have cracked and/or damaged the headlamp(s).
• 10097592Jun 15, 2016Equipment, Electrical system. Issue: customers are unable to charge accessories or play music using the usb port on gen 2.1 infotainment system.
• 10117805May 19, 2016Body and structure. Situation: The door exterior aluminum finishers may exhibit discoloration.
• 10104421May 19, 2016Body and structure. "situation: the door exterior aluminum finishers may exhibit discoloration. Cause: this may be caused by the aluminum surface being affected by climatic conditions. Action: should a customer express this concern, follow the service instruction outlined below."
• 10096901May 19, 2016Body and structure, Brakes, Wheels, Seats, Steering. Situation: a vibration or shaking sensation coming from different areas of the vehicle may be evident while driving. This may be felt through the steering wheel and/or through the seats/vehicle body. It may, or may not, occur during braking.
• 10096944May 12, 2016Electrical system. "issue a customer may report that a low battery warning message is displayed on the instrument cluster and eco stop/start unavailable. "
• 10096941May 9, 2016Equipment, Interior lighting. Interior lights flicker, wipers make a single stroke of screen
• 10096992Feb 22, 2016Electrical system. Software level check for incontrol touch pro
• 10096966Feb 16, 2016Electrical system. Kvm component protection time-out is logged
• 10096993Feb 9, 2016Engine cooling, Engine. Coolant expansion tank pressure caps leaking
• 10096953Feb 5, 2016Electrical system, Equipment. "situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. • faulty generator • faulty battery monitoring system (bms) • the charge warning indicator is illuminated when the engine is running cause: the power supply is a fully integrated system that requires sdd to diagnose overall functionality robustly to make sure customer satisfaction…
• 10097026Jan 28, 2016Equipment. "situation: the left-hand and/or right-hand climate control air vent may not rotate. Cause: this may be caused by a broken drive clutch within the air vents."
• 10097060Dec 17, 2015Engine. "issue: a customer may express a concern that the check engine light is illuminated with dtc p068a-00 is stored in the power train control module (pcm) cause: there is a cpu response time error during the vehicle shutdown procedure, this is a problem with the power train control module (pcm)"
• 10097048Dec 17, 2015Latches, locks and linkages, Body and structure. "issue: door latch functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations."
• 10097047Dec 16, 2015Brakes, Equipment. "issue: submitting a brake noise epqr. Specifically related to front brake disc grooving causing a noise and /or judder issue. Cause: under investigation"
• 10096885Nov 23, 2015Electrical system, Equipment. "situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. • faulty generator • faulty battery monitoring system (bms) • the charge warning indicator is illuminated when the engine is running cause: the power supply is a fully integrated system that requires sdd to diagnose overall functionality robustly to make sure customer satisfaction…
• 10096883Nov 13, 2015Electrical system. "situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. • faulty generator • faulty battery monitoring system (bms) • the charge warning indicator is illuminated when the engine is running cause: the power supply is a fully integrated system that requires sdd to diagnose overall functionality robustly to make sure customer satisfaction…
• 10097053Nov 6, 2015Electrical system. "issued dec 2015. Issue vehicles battery claims for battery discharged. Cause the battery storage process has not been correctly followed upon vehicle delivery and following a pdi."
• 10096888Nov 4, 2015Equipment, Wheels. "issue: wheel stud failures (fractures). Cause: overload fracture due to incorrect torque being applied or incorrect process application and sequence being applied to the wheel stud following wheel removal and refit."
• 10096824Oct 7, 2015Equipment, Body and structure. "situation: the door exterior aluminum finishers may exhibit discoloration. Cause: this may be caused by the aluminum surface being affected by climatic conditions."
• 10096820Oct 7, 2015Equipment. "situation: on start-up, the navigation system may experience either an intermittent or permanent concern as described below. A. Intermittent: - the current vehicle position displayed is 'washington d.c.' and not the actual current position. Once a gps signal is acquired, the current vehicle position will then be correctly displayed. - route guidance is not affected during this intermittent fault mode; if the issue…
• 10096758Sep 28, 2015Electrical system, Brakes, Body and structure. "situation: the front and/or rear parking aid system may be inoperative. Cause: this may be caused by a corroded wiring harness at the front and/or rear bumper harnesses."
• 10096786Sep 18, 2015Electrical system. "issue only applicable to software versions 30.3 (gen 3) fk72-14c104-af and 29.3 (gen 2) dpla-14c104-ag when checking for fault codes logged in the kvm (keyless vehicle module) also known as the rfa (remote function actuator) f000- 63/u3000-63, control module - circuit/ component protection time-out is logged. Cause this dtc is set when the kvm has gone through a “self reset”"
• 10096770Sep 3, 2015Suspension. "issue: a customer may report a noise from the rear suspension. Cause: jaguar has received warranty claims for rear shock absorber replacement due to noise. Investigation has revealed no fault found with the shock absorber, and may be caused by other components on the vehicle."
• 10096641Aug 31, 2015Transmission and drivetrain. "situation: on vehicles fitted with the 5.0l naturally aspirated v8 engine only, a 'clonk' noise may be heard when selecting park (p). Cause: this may be caused by a transmission control module (tc m) software issue."
• 10096652Aug 27, 2015Exterior lighting, Equipment. "situation: the adaptive front lighting system (afs) warning lamp may be illuminated/flashing on the instrument cluster. Upon diagnosis, the technician may find diagnostic trouble codes (dtc) b1d64-87 and/or b1d65-87 stored in the headlamp leveling control module. Cause: this may be caused by a software error within the headlamp leveling control module."
• 10074550Aug 27, 2015Exterior lighting. Summary to be provided on a future date.
• 10096642Aug 25, 2015Transmission and drivetrain. "situation: an oil leak may be evident from underneath the vehicle or discovered during routine service. Cause: the cause may be unknown."
• 10096700Aug 21, 2015Electrical system, Equipment. "issue the message ""radar sensor blocked"" appears in instrument pack display. If blockage occurs while acc is being used, “driver intervene” and/or ""radar sensor blocked"" message will appear on the cluster and dtc c1a67-97 is also set. Blockage can also occur when acc is not being used. Cause ""radar sensor blocked"" indicates that the adaptive speed control system's visibility has been reduced due to an…
• 10096678Aug 12, 2015Fuel system. "situation: the fuel tank may be difficult to fill, with the fuel delivery 'cutting out' several times. Cause: this may be caused by the fuel tank filler pipe profile causing an air lock."
• 10096618Jul 23, 2015Body and structure. "issue: x250 / xf potential water ingress into boot cause: within the vin range identified below, a secondary sealing operation has been omitted which may result in water ingress on some vehicles, however the primary design intent prevention is 100% robust."
• 10096610Jul 1, 2015Electrical system. "issue the message ""radar sensor blocked"" appears in instrument pack display. If blockage occurs while acc is being used, “driver intervene” and/or ""radar sensor blocked"" message will appear on the cluster and dtc c1a67-97 is also set. Blockage can also occur when acc is not being used. Cause ""radar sensor blocked"" indicates that the adaptive speed control system's visibility has been reduced due to an…
• 10079041Jun 26, 2015Electrical system. "situation: the surface of the instrument cluster lens may be damaged or marked. Cause: a lower-level service repair part is now available in the event damage or marking is caused by an object impacting against the lens and/or staining/discoloration contamination caused by using any type of cleaning product on the lens."
• 10079040Jun 18, 2015Latches, locks and linkages, Body and structure. "situation: the front door may not close after being opened using the exterior handle. Cause: this may be caused by the outer door handle cable freezing in the sleeve."
• 10052595Jun 18, 2015Body and structure, Latches, locks and linkages. Jaguar: after using exterior handle on front door, to open, it fails to close due to outer door handle cable, in sleeve, freezes. Model 2012-2013 xf, xj, xk. *pe updated 9/18/15.
• 10079081Jun 17, 2015Equipment. "issue: customer complains of damage/marking on the surface of the vehicle’s instrument pack lens. Cause: damage/marking caused by object impact against the lens. Staining/discoloration contamination caused by using any type of cleaning product on lens."
• 10079083Jun 11, 2015Electrical system. "issue the message ""radar sensor blocked"" appears in instrument pack display. If blockage occurs while acc is being used, “driver intervene” and/or ""radar sensor blocked"" message will appear on the cluster and dtc c1a67-97 is also set. Blockage can also occur when acc is not being used. Cause ""radar sensor blocked"" indicates that the adaptive speed control system's visibility has been reduced due to an…
• 10059249May 29, 2015Engine, Electrical system. Jaguar: the sdd software is a condition identiy on 2010-2012 model that may cause the engine light to come on but will not affect the vehicle performance, instead it might decrease the ability to control tailpipe emissions.
• 10059158May 29, 2015Engine. Jaguar: this tsb contains an owner's notification letter. Select document search button below. Noticed aspirated and supercharged in the engine which could be the source of the faulty indicator light that shows the symptoms trouble code. This might lower the vehicle ability to control the tailpipe emission but will not affect the performance of the vehicle. *ma updated 02/11/16
• 10096582May 19, 2015Engine. "situation: a 'humming' noise may be evident from the engine when the engine is idling. Cause: this may be caused by dust and/or water ingress to the primary drive belt idler pulley bearing."
• 10096580May 19, 2015Body and structure. "situation: paint scratches between the rear door and rear door aperture may be evident. Cause: this may be caused by a combination of door trim installation and rear door alignment."
• 10096579May 19, 2015Engine cooling, Engine. "situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a ‘low coolant level’ message is displayed in the message center. Upon inspection, a leak may be found to be from the front of the engine-driven coolant pump, together with excessive wear of the coolant pump bearing."
• 10096578Apr 22, 2015Body and structure. "issue:- customers have reported that chrome and black door finishers on the rear door become slightly adrift due to partial delamination at the base of the rear door 'b' post. (please view attachment example) cause:- excess applied torque during profiling can cause the fixing screw to protrude through the moulding into the adhesive strip. Over time, this can weaken the adhesive creating the partial delamination."
• 10096571Apr 22, 2015Transmission and drivetrain. "situation: on vehicles fitted with the 5.0l naturally aspirated v8 engine only, a 'clonk' noise may be heard when selecting park (p). Cause: this may be caused by a transmission control module (tcm) software issue."

← All problems reported for the 2012 Jaguar XF