2013 Jaguar XF Technical Service Bulletins

650 technical service bulletins (TSBs) are on record for the 2013 Jaguar XF. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10096841Nov 9, 2015Electrical system, Engine. Address concerns with the correct operation of the ozygen (o2) sensors
• 10097053Nov 6, 2015Electrical system. "issued dec 2015. Issue vehicles battery claims for battery discharged. Cause the battery storage process has not been correctly followed upon vehicle delivery and following a pdi."
• 10096888Nov 4, 2015Equipment, Wheels. "issue: wheel stud failures (fractures). Cause: overload fracture due to incorrect torque being applied or incorrect process application and sequence being applied to the wheel stud following wheel removal and refit."
• 10096887Nov 2, 2015Electrical system, Engine. "situation: to address concerns with the correct operation of the oxygen (o2) sensors, updated engine control module (ecm) software is required on the models, engine variants, and vehicle identification number (vin) ranges as listed in the affected vehicle range.
• 10096844Nov 2, 2015Engine, Equipment. "situation: one or more fo the following issues may be evident when using the smart key: • engine fails to crank; • 'smart key not found' message displayed in the instrument cluster; • vehicle may not unlock / lock when using passive entry or when pressing a smart key button. Cause: this may be caused by a 'lock up' of the keyless vehicle module (kvm)."
• 10226157Oct 30, 2015Engine cooling. Engine Misfire And Loss of Power
• 10096827Oct 30, 2015Engine, Electrical system. "situation: a loss of performance may be experienced and/or the engine malfunction indicator lamp (mil) may be illuminated. Upon diagnosis, the technician may find one or more misfire diagnostic trouble codes (dtc [p0300, p0301, p0302, p0303, p0304, and/or p1315]) stored in the engine control module (ecm). The ecm is to be reprogrammed in order to protect the engine against damaging combustion events.
• 10096824Oct 7, 2015Equipment, Body and structure. "situation: the door exterior aluminum finishers may exhibit discoloration. Cause: this may be caused by the aluminum surface being affected by climatic conditions."
• 10096822Oct 7, 2015Engine, Electrical system. "situation: the engine malfunction indicator lamp (mil) may be illuminated. Upon diagnosis, the technician may find diagnostic trouble codes (dtc) relevant to the mid-catalyst and post-catalyst heated oxygen sensors (ho2s) -- p0036, p0037, p0038, p0042, p0043, p0044, p0054, p0055, p0056, p0057, p0058, p0060, p0061, p0062, p0063, p0064, p0136, p013a, p013c, p013e, p0141 , p0141, p0142, p0143, p0144, p0147, p014a…
• 10096820Oct 7, 2015Equipment. "situation: on start-up, the navigation system may experience either an intermittent or permanent concern as described below. A. Intermittent: - the current vehicle position displayed is 'washington d.c.' and not the actual current position. Once a gps signal is acquired, the current vehicle position will then be correctly displayed. - route guidance is not affected during this intermittent fault mode; if the issue…
• 10096823Oct 5, 2015Electrical system, Engine. "situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble c ode (dtc ) p144c , p2178, and/or p2282 stored in the engine c ontrol module (ec m). Cause: this may be caused by an engine management system (ems) software error or as a result of an air leak in the engine intake system."
• 10096747Sep 29, 2015Fuel system, Engine. "situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. The noise may be more noticeable when the engine is at idle speed and when the engine is cold. Cause: this may be caused by a noisy high pressure fuel pump outlet valve."
• 10096758Sep 28, 2015Body and structure, Electrical system, Brakes. "situation: the front and/or rear parking aid system may be inoperative. Cause: this may be caused by a corroded wiring harness at the front and/or rear bumper harnesses."
• 10096753Sep 28, 2015Body and structure. "situation: on vehicles fitted with black exterior finishers only, the rear door exterior finisher(s) may become separated from the rear door. Cause: this may be caused by heat and stress, leading to adhesion failure."
• 10096786Sep 18, 2015Electrical system. "issue only applicable to software versions 30.3 (gen 3) fk72-14c104-af and 29.3 (gen 2) dpla-14c104-ag when checking for fault codes logged in the kvm (keyless vehicle module) also known as the rfa (remote function actuator) f000- 63/u3000-63, control module - circuit/ component protection time-out is logged. Cause this dtc is set when the kvm has gone through a “self reset”"
• 10096745Sep 15, 2015Equipment. "situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging. Cause: this may be caused by the handset manufacturing process."
• 10096770Sep 3, 2015Suspension. "issue: a customer may report a noise from the rear suspension. Cause: jaguar has received warranty claims for rear shock absorber replacement due to noise. Investigation has revealed no fault found with the shock absorber, and may be caused by other components on the vehicle."
• 10096641Aug 31, 2015Transmission and drivetrain. "situation: on vehicles fitted with the 5.0l naturally aspirated v8 engine only, a 'clonk' noise may be heard when selecting park (p). Cause: this may be caused by a transmission control module (tc m) software issue."
• 10096652Aug 27, 2015Exterior lighting, Equipment. "situation: the adaptive front lighting system (afs) warning lamp may be illuminated/flashing on the instrument cluster. Upon diagnosis, the technician may find diagnostic trouble codes (dtc) b1d64-87 and/or b1d65-87 stored in the headlamp leveling control module. Cause: this may be caused by a software error within the headlamp leveling control module."
• 10074550Aug 27, 2015Exterior lighting. Summary to be provided on a future date.
• 10096642Aug 25, 2015Transmission and drivetrain. "situation: an oil leak may be evident from underneath the vehicle or discovered during routine service. Cause: the cause may be unknown."
• 10096700Aug 21, 2015Equipment, Electrical system. "issue the message ""radar sensor blocked"" appears in instrument pack display. If blockage occurs while acc is being used, “driver intervene” and/or ""radar sensor blocked"" message will appear on the cluster and dtc c1a67-97 is also set. Blockage can also occur when acc is not being used. Cause ""radar sensor blocked"" indicates that the adaptive speed control system's visibility has been reduced due to an…
• 10096692Aug 14, 2015Engine, Equipment. "situation: an issue has been identified on 2013-2015 model year xf (x250; 2.0l gtdi engine only) vehicles which may experience reduced power or perception of a misfire and difficulty restarting the engine. Action: retailers are required to hold only affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the service instruction detailed…
• 10096639Aug 14, 2015Engine. 2.0l gtdi vehicles may experience reduced power or perception of a misfire and difficulty restarting.
• 10096678Aug 12, 2015Fuel system. "situation: the fuel tank may be difficult to fill, with the fuel delivery 'cutting out' several times. Cause: this may be caused by the fuel tank filler pipe profile causing an air lock."
• 10096604Jul 27, 2015Engine. "situation: poor engine idle quality from a cold start when selecting forward or reverse gears may be evident with vibrations felt through the seat and steering wheel when the reverse or drive gear is selected and lasting approximately 40-60 seconds while improving over time. Cause: this may be caused by the engine control module (ecm) calibration.."
• 10096618Jul 23, 2015Body and structure. "issue: x250 / xf potential water ingress into boot cause: within the vin range identified below, a secondary sealing operation has been omitted which may result in water ingress on some vehicles, however the primary design intent prevention is 100% robust."
• 10096610Jul 1, 2015Electrical system. "issue the message ""radar sensor blocked"" appears in instrument pack display. If blockage occurs while acc is being used, “driver intervene” and/or ""radar sensor blocked"" message will appear on the cluster and dtc c1a67-97 is also set. Blockage can also occur when acc is not being used. Cause ""radar sensor blocked"" indicates that the adaptive speed control system's visibility has been reduced due to an…
• 10058422Jul 1, 2015Transmission and drivetrain. Jaguar: when at a stop, transmission appears in neutral even when transmission control switch was not moved and gear position indicator and instrument cluster flashing d or s in message cluster. Model 2014-16 f-type (x152), 2013-15 xf (x250), xj range (x351.
• 10079041Jun 26, 2015Electrical system. "situation: the surface of the instrument cluster lens may be damaged or marked. Cause: a lower-level service repair part is now available in the event damage or marking is caused by an object impacting against the lens and/or staining/discoloration contamination caused by using any type of cleaning product on the lens."
• 10079040Jun 18, 2015Latches, locks and linkages, Body and structure. "situation: the front door may not close after being opened using the exterior handle. Cause: this may be caused by the outer door handle cable freezing in the sleeve."
• 10052595Jun 18, 2015Latches, locks and linkages, Body and structure. Jaguar: after using exterior handle on front door, to open, it fails to close due to outer door handle cable, in sleeve, freezes. Model 2012-2013 xf, xj, xk. *pe updated 9/18/15.
• 10079081Jun 17, 2015Equipment. "issue: customer complains of damage/marking on the surface of the vehicle’s instrument pack lens. Cause: damage/marking caused by object impact against the lens. Staining/discoloration contamination caused by using any type of cleaning product on lens."
• 10079083Jun 11, 2015Electrical system. "issue the message ""radar sensor blocked"" appears in instrument pack display. If blockage occurs while acc is being used, “driver intervene” and/or ""radar sensor blocked"" message will appear on the cluster and dtc c1a67-97 is also set. Blockage can also occur when acc is not being used. Cause ""radar sensor blocked"" indicates that the adaptive speed control system's visibility has been reduced due to an…
• 10096582May 19, 2015Engine. "situation: a 'humming' noise may be evident from the engine when the engine is idling. Cause: this may be caused by dust and/or water ingress to the primary drive belt idler pulley bearing."
• 10096580May 19, 2015Body and structure. "situation: paint scratches between the rear door and rear door aperture may be evident. Cause: this may be caused by a combination of door trim installation and rear door alignment."
• 10096579May 19, 2015Engine cooling, Engine. "situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a ‘low coolant level’ message is displayed in the message center. Upon inspection, a leak may be found to be from the front of the engine-driven coolant pump, together with excessive wear of the coolant pump bearing."
• 10096578Apr 22, 2015Body and structure. "issue:- customers have reported that chrome and black door finishers on the rear door become slightly adrift due to partial delamination at the base of the rear door 'b' post. (please view attachment example) cause:- excess applied torque during profiling can cause the fixing screw to protrude through the moulding into the adhesive strip. Over time, this can weaken the adhesive creating the partial delamination."
• 10096571Apr 22, 2015Transmission and drivetrain. "situation: on vehicles fitted with the 5.0l naturally aspirated v8 engine only, a 'clonk' noise may be heard when selecting park (p). Cause: this may be caused by a transmission control module (tcm) software issue."
• 10096576Apr 20, 2015Body and structure, Latches, locks and linkages. "issue: door latch functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations. Known issues have been resolved and assured vins for effected models are: jaguar xf (x250) - u46731 jaguar xf (x250) - pune - t02417 jaguar xk (x150) - b56550"
• 10096573Apr 8, 2015Engine, Fuel system. "situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble codes (dtc) p00c6 and p228d-00 or p228c-77 stored in the engine control module (ecm). Additionally, the engine may experience rough running, hard starting, a rough idle, or misfires and one or more misfire dtcs (p0300, p0301, p0302, p0303, p0304, and/or p1315) stored in the ecm. Cause: this may be caused by an…
• 10096570Apr 8, 2015Engine cooling, Engine. "situation: on vehicles fitted with the 2.0l gtdi engine only, a loss of performance may be experienced and/or the malfunction indicator lamp (mil) may be illuminated and diagnostic trouble code (dtc) p0299-00 may be stored in the engine control module (ecm). Cause: this may be caused by a breakdown of exhaust manifold internals causing a restriction and/or turbocharger damage."
• 10096569Apr 8, 2015Equipment. "situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging. Cause: this may be caused by the handset manufacturing process."
• 10096601Apr 1, 2015Electrical system, Transmission and drivetrain. "situation: after coming to a stop, the vehicle will not move off and the transmission may appear to be in neutral even though the transmission control switch has not been moved. The transmission gear position indicator on the gear selector and in the instrument cluster message center may be flashing 'd' or 's'. If the engine is stopped and restarted or neutral (n) or park (p) and then drive (d) or sport (s) is…
• 10096548Mar 30, 2015Latches, locks and linkages. "issue: door latch functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations. Known issues have been resolved and assured vins for effected models are: jaguar xf (x250) - u46731 jaguar xk (x150) - b56550"
• 10096535Mar 20, 2015Transmission and drivetrain. "situation: after coming to a stop, the vehicle will not move off and the transmission may appear to be in neutral even though the transmission control switch has not been moved. The transmission gear position indicator on the gear selector and in the instrument cluster message center may be flashing 'd' or 's'. If the engine is stopped and restarted or neutral (n) or park (p) and then drive (d) or sport (s) is…
• 10096534Mar 19, 2015Equipment, Engine. "situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. The noise may be more noticeable when the engine is at idle speed and when the engine is cold. Cause: this may be caused by a noisy high pressure fuel pump outlet valve."
• 10096533Mar 6, 2015Equipment, Engine, Fuel system. "situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. The noise may be more noticeable when the engine is at idle speed and when the engine is cold. Cause: this may be caused by a noisy high pressure fuel pump outlet valve."
• 10096516Feb 27, 2015Steering. "issue: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. Cause: temporary flat spots naturally develop on the rolling surface of a tire when the wheels of the vehicle are stationary over a period of time."
• 10096522Feb 20, 2015Body and structure, Equipment. "issue: jlr have seen a number of warranty claims reporting various headlining creaks and rattles cause: the clips used to secure our headliners on x250 are one use only. (please view attachment). When removing the headliner the clip mechanism will become damaged and the headliner will not will not be secure."

← All problems reported for the 2013 Jaguar XF