2016 Jaguar XF Technical Service Bulletins

600 technical service bulletins (TSBs) are on record for the 2016 Jaguar XF. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10095236Oct 3, 2016Electrical system, Equipment. Issue: after completing any modification to the car configuration file (ccf) on the vehicles mentioned in this ssm either of the two issues below can occur: the diagnostic trouble codes (dtcs) u2300-62 or u2300-54 is stored in the body control module (bcm). The ccf loaded into the bcm contains four critical mismatches related to the ccf assemblies for different modules.
• 10095121Sep 29, 2016Equipment, Transmission and drivetrain. Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience a malfunction indicator lamp (mil) being illuminated. Diagnosis may identify p025c-11 diagnostic trouble code (dtc) which indicates a short circuit to ground on the powertrain control module (pcm) and fuel pump driver module (fpdm) communication line.
• 10095142Sep 28, 2016Engine cooling, Engine. Situation: an engine coolant leak may be evident from the engine coolant expansion tank filler neck. This may be accompanied by steam from under the hood and/or an engine overheat message displayed on the instrument cluster.
• 10095103Sep 26, 2016Equipment. Issue: tunescan does not operate, scrolling window animation is constantly running.
• 10095062Sep 19, 2016Body and structure. "situation: the roof opening panel may not close correctly. Note: the roof opening panel may also be referred to as panoramic roof opening panel. "
• 10095086Sep 15, 2016Equipment, Body and structure. Situation: only on vehicles with manual luggage compartment lids, the luggage compartment lid may foul the rear bumper when closing, resulting in paint damage to the bumper.
• 10095063Sep 9, 2016Engine, Transmission and drivetrain, Brakes. Situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble code (dtc) p025c-11 stored in the powertrain control module (pcm).
• 10095064Sep 7, 2016Equipment, Body and structure. Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
• 10094741Aug 29, 2016Equipment. System freezes and restarts; loss of favorites, navigation destination must be entered more than once and or mobile phone must be paired more than once.
• 10094761Aug 22, 2016Equipment. Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have been manufactured away from process and could experience a non-start condition only when both smart keys are in the vehicle.
• 10094783Aug 18, 2016Transmission and drivetrain, Engine, Electrical system. "issue: a customer may express a concern that the check engine light is illuminated (mil) with dtc p034191 is stored in the powertrain control module (pcm) on ingenium 2.0 diesel (aj200d) engines only."
• 10094682Aug 18, 2016Equipment, Body and structure. Issue: x260 boot spring detaching from body in white bracket and / or spigot bracket.
• 10094681Aug 18, 2016Equipment. Situation: the compact disc (cd) player will not eject the cd or intermittently skips tracks, cycles quickly through tracks, and 'locks up.' on screen commands and eject cd may also fail to operate. An ignition cycle usually temporarily resolves the problem.
• 10094644Aug 18, 2016Electrical system. Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may require an update to the incontrol© touch pro™ system to address the following intermittent issues: • system 'freezes' and restarts; • loss of favorites; • navigation destination must be entered more than once; and/or • mobile phone must be paired more than once.
• 10094631Aug 15, 2016Electrical system, Engine. Situation: when pressing the engine start/stop switch, the ignition may not turn on and the engine may not start.
• 10094594Aug 15, 2016Equipment. Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
• 10094779Aug 5, 2016Transmission and drivetrain, Electrical system. Issue: a customer may express a concern that the malfunction indicator lamp (mil) is illuminated with diagnostic trouble code (dtc) p025c11 set within the pcm.
• 10094566Aug 4, 2016Electrical system. Issue: diagnostic trouble code (dtc) u001187 ‘medium speed can communication bus performance – missing message’ may be noted in the auxiliary control module (aucm) during a symptom driven diagnostics (sdd) fault code read.
• 10094561Aug 4, 2016Electrical system, Other or unknown. Issue: diagnostic trouble code (dtc) u001187 ‘medium speed can communication bus performance – missing message’ may be noted in the auxiliary control module (aucm) during a symptom driven diagnostics (sdd) fault code read.
• 10094579Aug 3, 2016Electrical system, Equipment. Issue: vehicles fitted with incontrol touch. Touchscreen goes into re-cycle mode (re-boots) when the ignition is switched to on.
• 10094574Aug 3, 2016Equipment. Issue: vehicles fitted with incontrol touch. Touchscreen goes into re-cycle mode (re-boots) when the ignition is switched to on.
• 10094792Aug 1, 2016Equipment. Issue: when running either; •configure new module -‘incontrol touch pro: infotainment master controller’ or, •‘incontrol touch pro - vehicle shared secret’. A message may be displayed on symptom driven diagsnotics (sdd) stating, ‘an error occurred while attempting to send the activation data to the online server. Activation could not be completed’.
• 10094539Aug 1, 2016Equipment, Electrical system. Issue: when running either; •configure new module -‘incontrol touch pro: infotainment master controller’ or, •‘incontrol touch pro - vehicle shared secret’. A message may be displayed on symptom driven diagsnotics (sdd) stating, ‘an error occurred while attempting to send the activation data to the online server. Activation could not be completed’.
• 10094516Jul 20, 2016Engine, Fuel system. Issue: mil illuminated and with dtc p025c-11 for fuel pump module "a" control circuit low - circuit short to ground
• 10096648Jul 15, 2016Equipment. Issue: a potential issue has been identified on a limited number of vehicles listed within the affected vehicle range which may have been manufactured away from process and in some cases the personal subscriber identity module (psim) card integrated circuit card identifier (iccid) number has not been recorded in line with the correct process. [document dated june 15, 2016 actually published july 15, 2016].
• 10094466Jul 15, 2016Equipment. "situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have been manufactured away from process and in some cases the personal subscriber identity module (psim) card integrated circuit card identifier (iccid) number has not been recorded in line with the correct process.
• 10093102Jul 15, 2016Engine. Situation: a 'howl' noise may be evident from the vehicle at low-speed overrun (between 1,800-1,100 rpm).
• 10093082Jul 15, 2016Equipment. Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
• 10094508Jul 14, 2016Electrical system, Equipment, Body and structure. Issue: after completing any modification to the car configuration file (ccf) on the vehicles mentioned in this ssm either of the two issues below can occur: the diagnostic trouble codes (dtcs) u2300-62 or u2300-54 is stored in the body control module (bcm). The ccf loaded into the bcm contains four critical mismatches related to the ccf assemblies for different modules.
• 10094456Jul 14, 2016Equipment. Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may require an update to the incontrol© touch pro™ system to address the following intermittent issues:• system 'freezes' and restarts;• loss of favorites;• navigation destination must be entered more than once; and/or• mobile phone must be paired more than once.
• 10094451Jul 14, 2016Equipment. Situation: one or more of the following incontrol® touch pro™ features may not function as expected: • cd player performance;• unable to use the hard key to go to previous track; must use the soft key or steering wheel button to complete the action;• voice command repeated twice;• missing audio for fm after startup; recovered after source change;• phone issues; and/or• screen reset issues.
• 10094445Jul 14, 2016Equipment. Situation: one or more of the following incontrol® touch pro™ features may not function as expected: • cd player performance;• unable to use the hard key to go to previous track; must use the soft key or steering wheel button to complete the action;• voice command repeated twice;• missing audio for fm after startup; recovered after source change;• phone issues; and/or• screen reset issues.
• 10094478Jul 6, 2016Equipment. Issue: when in a radio function such as fm, am, dab/hd the following behaviour is seen: when making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from fm to dab) there is no response from touch screen and audio output remains distorted. The dtc b14d3-96 may also be stored in the infotainment master controller (imc) suggesting a radio tuner…
• 10097598Jun 27, 2016Transmission and drivetrain, Engine. Situation: one of the following issues may occur: • the gear selector led indicator flashes and neutral is involuntarily engaged when coming to a stop. • the instrument cluster has switched off after an automatic engine stop and driver exit conditions do not exist and the vehicle does not automatically restart the engine upon release of the brake pedal (note: diagnostic trouble code [dtc] p162f-00 may be stored in…
• 10097604Jun 24, 2016Electrical system. Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may require an update to the incontrol© touch pro™ system to address the following intermittent issues: • system 'freezes' and restarts; • loss of favorites; • navigation destination must be entered more than once; and/or • mobile phone must be paired more than once.
• 10097594Jun 24, 2016Engine, Electrical system. Issue: the ignition lights do not illuminate and the engine will not crank. There is no issue with the locking and unlocking the vehicle.
• 10097584Jun 21, 2016Seats, Equipment. Situation: only on vehicles with front seats equipped with both massage and front cushion extension functions, a 'click' noise may be heard when raising / lowering the right front seat cushion.
• 10097582Jun 21, 2016Equipment. Situation: an issue has been identified on a limited number of vehicles listed within the affected vehicle range where the overhead sunglass holder appears to be distorted and will not latch correctly in certain conditions.
• 10097593Jun 20, 2016Equipment, Electrical system, Transmission and drivetrain. Issue: rotary gear shift module selector operation is unavailable following a low voltage event -accompanied by dtc p085d-97. As a consequence the rotary knob will not rise and so normal operation is prevented.
• 10097591Jun 15, 2016Electrical system, Equipment. Issue: customer may experience more than one of the following issue in the operation of their cd: cd won’t eject, incorrect order of ripped cd tracks, intermittent ripping issues, track skipping, no disk shown while attempting to eject, can’t read cd
• 10097590Jun 15, 2016Electrical system, Equipment. Issue: retailers have reported difficulties when activating the secure digital (sd) memory card for incontrol touch. During the pre-delivery inspection (pdi) process for vehicles fitted with incontrol touch, multiple concerns have been identified by retailers regarding sd memory card registration failures.
• 10097589Jun 15, 2016Electrical system, Equipment. Issue: the touch screen is inoperative with a pop-up message ‘input the pin code”. It will also not be possible to open the luggage/tailgate and the glove box.
• 10096912May 27, 2016Transmission and drivetrain. Situation: an oil leak may be evident from underneath the vehicle or discovered during routine service.
• 10096923May 23, 2016Transmission and drivetrain. "situation: a 'howl' noise may be evident from the vehicle at lowspeed overrun (between 1,800-1,100 rpm)."
• 10096920May 19, 2016Equipment, Electrical system. Situation: the auto stop/start system may be inoperative.
• 10096901May 19, 2016Body and structure, Brakes, Wheels, Seats, Steering. Situation: a vibration or shaking sensation coming from different areas of the vehicle may be evident while driving. This may be felt through the steering wheel and/or through the seats/vehicle body. It may, or may not, occur during braking.
• 10096946May 16, 2016Electrical system, Equipment. "issue a customer may report a concern that, when an external media source is connected to the in car entertainment system using the relevant usb cable only, the device is not connecting to the vehicle."
• 10096945May 16, 2016Equipment, Electrical system. "issue customers have complained that the voice recognition does not recognise their command using the “say what they see/say a command” function. Accents and regional dialects are not being recognised."
• 10096924May 13, 2016Equipment. Issue: customers or technicians may report that the hvac cabin temperature control does not function correctly and is stuck at 22 degrees centigrade or 72 degrees fahrenheit. Customer or technician may also see the message ‘a/c system in hibernation' condition waiting to wake up’ displayed on the touch screen.
• 10096944May 12, 2016Electrical system. "issue a customer may report that a low battery warning message is displayed on the instrument cluster and eco stop/start unavailable. "

← All problems reported for the 2016 Jaguar XF