2017 Jaguar XF Technical Service Bulletins

666 technical service bulletins (TSBs) are on record for the 2017 Jaguar XF. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10094566Aug 4, 2016Electrical system. Issue: diagnostic trouble code (dtc) u001187 ‘medium speed can communication bus performance – missing message’ may be noted in the auxiliary control module (aucm) during a symptom driven diagnostics (sdd) fault code read.
• 10094579Aug 3, 2016Equipment, Electrical system. Issue: vehicles fitted with incontrol touch. Touchscreen goes into re-cycle mode (re-boots) when the ignition is switched to on.
• 10094574Aug 3, 2016Equipment. Issue: vehicles fitted with incontrol touch. Touchscreen goes into re-cycle mode (re-boots) when the ignition is switched to on.
• 10094792Aug 1, 2016Equipment. Issue: when running either; •configure new module -‘incontrol touch pro: infotainment master controller’ or, •‘incontrol touch pro - vehicle shared secret’. A message may be displayed on symptom driven diagsnotics (sdd) stating, ‘an error occurred while attempting to send the activation data to the online server. Activation could not be completed’.
• 10094539Aug 1, 2016Equipment, Electrical system. Issue: when running either; •configure new module -‘incontrol touch pro: infotainment master controller’ or, •‘incontrol touch pro - vehicle shared secret’. A message may be displayed on symptom driven diagsnotics (sdd) stating, ‘an error occurred while attempting to send the activation data to the online server. Activation could not be completed’.
• 10094516Jul 20, 2016Engine, Fuel system. Issue: mil illuminated and with dtc p025c-11 for fuel pump module "a" control circuit low - circuit short to ground
• 10096648Jul 15, 2016Equipment. Issue: a potential issue has been identified on a limited number of vehicles listed within the affected vehicle range which may have been manufactured away from process and in some cases the personal subscriber identity module (psim) card integrated circuit card identifier (iccid) number has not been recorded in line with the correct process. [document dated june 15, 2016 actually published july 15, 2016].
• 10094466Jul 15, 2016Equipment. "situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have been manufactured away from process and in some cases the personal subscriber identity module (psim) card integrated circuit card identifier (iccid) number has not been recorded in line with the correct process.
• 10093102Jul 15, 2016Engine. Situation: a 'howl' noise may be evident from the vehicle at low-speed overrun (between 1,800-1,100 rpm).
• 10093082Jul 15, 2016Equipment. Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
• 10094508Jul 14, 2016Body and structure, Electrical system, Equipment. Issue: after completing any modification to the car configuration file (ccf) on the vehicles mentioned in this ssm either of the two issues below can occur: the diagnostic trouble codes (dtcs) u2300-62 or u2300-54 is stored in the body control module (bcm). The ccf loaded into the bcm contains four critical mismatches related to the ccf assemblies for different modules.
• 10094456Jul 14, 2016Equipment. Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may require an update to the incontrol© touch pro™ system to address the following intermittent issues:• system 'freezes' and restarts;• loss of favorites;• navigation destination must be entered more than once; and/or• mobile phone must be paired more than once.
• 10094451Jul 14, 2016Equipment. Situation: one or more of the following incontrol® touch pro™ features may not function as expected: • cd player performance;• unable to use the hard key to go to previous track; must use the soft key or steering wheel button to complete the action;• voice command repeated twice;• missing audio for fm after startup; recovered after source change;• phone issues; and/or• screen reset issues.
• 10094445Jul 14, 2016Equipment. Situation: one or more of the following incontrol® touch pro™ features may not function as expected: • cd player performance;• unable to use the hard key to go to previous track; must use the soft key or steering wheel button to complete the action;• voice command repeated twice;• missing audio for fm after startup; recovered after source change;• phone issues; and/or• screen reset issues.
• 10094478Jul 6, 2016Equipment. Issue: when in a radio function such as fm, am, dab/hd the following behaviour is seen: when making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from fm to dab) there is no response from touch screen and audio output remains distorted. The dtc b14d3-96 may also be stored in the infotainment master controller (imc) suggesting a radio tuner…
• 10094496Jul 5, 2016Equipment, Body and structure. Issue: usa port of entries have seen a recent spike in x260 rear plate plinths losing adhesion, and falling off the vehicle.
• 10097604Jun 24, 2016Electrical system. Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may require an update to the incontrol© touch pro™ system to address the following intermittent issues: • system 'freezes' and restarts; • loss of favorites; • navigation destination must be entered more than once; and/or • mobile phone must be paired more than once.
• 10097594Jun 24, 2016Engine, Electrical system. Issue: the ignition lights do not illuminate and the engine will not crank. There is no issue with the locking and unlocking the vehicle.
• 10097582Jun 21, 2016Equipment. Situation: an issue has been identified on a limited number of vehicles listed within the affected vehicle range where the overhead sunglass holder appears to be distorted and will not latch correctly in certain conditions.
• 10097593Jun 20, 2016Electrical system, Transmission and drivetrain, Equipment. Issue: rotary gear shift module selector operation is unavailable following a low voltage event -accompanied by dtc p085d-97. As a consequence the rotary knob will not rise and so normal operation is prevented.
• 10097591Jun 15, 2016Electrical system, Equipment. Issue: customer may experience more than one of the following issue in the operation of their cd: cd won’t eject, incorrect order of ripped cd tracks, intermittent ripping issues, track skipping, no disk shown while attempting to eject, can’t read cd
• 10097590Jun 15, 2016Equipment, Electrical system. Issue: retailers have reported difficulties when activating the secure digital (sd) memory card for incontrol touch. During the pre-delivery inspection (pdi) process for vehicles fitted with incontrol touch, multiple concerns have been identified by retailers regarding sd memory card registration failures.
• 10097589Jun 15, 2016Equipment, Electrical system. Issue: the touch screen is inoperative with a pop-up message ‘input the pin code”. It will also not be possible to open the luggage/tailgate and the glove box.
• 10096912May 27, 2016Transmission and drivetrain. Situation: an oil leak may be evident from underneath the vehicle or discovered during routine service.
• 10096923May 23, 2016Transmission and drivetrain. "situation: a 'howl' noise may be evident from the vehicle at lowspeed overrun (between 1,800-1,100 rpm)."
• 10096920May 19, 2016Equipment, Electrical system. Situation: the auto stop/start system may be inoperative.
• 10096924May 13, 2016Equipment. Issue: customers or technicians may report that the hvac cabin temperature control does not function correctly and is stuck at 22 degrees centigrade or 72 degrees fahrenheit. Customer or technician may also see the message ‘a/c system in hibernation' condition waiting to wake up’ displayed on the touch screen.
• 10226147Dec 19, 2014Visibility (wipers, defrost, mirrors). Inadequate A/C Performance / Direct Pressure Sensing Valve Replacement
• 10214657Dec 19, 2014Steering. Steering gear fixing.
• 10229413Dec 4, 2014Engine cooling. XF/XJ Eco Stop/Start Additional Diagnostics Information
• 10226152Oct 31, 2014Fuel system. Fuel Gauge Does Not Display 'Full'
• 10229406Oct 24, 2014Engine cooling. Heated Oxygen Sensor (HO2S) diagnostics on AJ133 5.0L (NA & SC) and AJ126 3.0L
• 10231225Oct 18, 2014Equipment. Gen 2.1 Touch screen display recovery process
• 10229396Sep 30, 2014Latches, locks and linkages. Updated - Door lock cylinder cover, fitment at PDI / replacement
• 10229394Sep 30, 2014Latches, locks and linkages. Updated - Door lock cylinder cover, fitment at PDI / replacement
• 10229391Sep 30, 2014Latches, locks and linkages. Updated - Door lock cylinder cover, fitment at PDI / replacement
• 10227132Sep 26, 2014Visibility (wipers, defrost, mirrors). Lack of Cooling From Air Conditioning
• 10227131Sep 26, 2014Visibility (wipers, defrost, mirrors). Lack of Cooling From Air Conditioning
• 10226146Sep 12, 2014Exterior lighting. Front / Rear Lamp Condensation - Information Only
• 10231251Sep 9, 2014Electrical system. Diagnosing the BMS when DTC B11DB-87 is logged.
• 10231243Jul 18, 2014Electrical system. vehicles with battery charging warning lamp illuminated
• 10231242Jul 17, 2014Equipment, Electrical system. Instructions for jump starting vehicles with discharged battery?s
• 10231240Jul 16, 2014Transmission and drivetrain. Automatic transmission, rotary gear selector low level part
• 10231235Jul 15, 2014Body and structure. Trunk / Boot lid operation - not lifting up all the way
• 10227129Jul 3, 2014Electrical system. Fasia switch pack(FSP) buttons sticking in operation
• 10227128Jul 3, 2014Electrical system. Fasia switch pack(FSP) buttons sticking in operation
• 10226335Jun 25, 2014Electrical system, Fuel system. Diagnostic Module Tank Leakage (DMTL)
• 10231230Jun 15, 2014Air bags. Diagnostic process for Drivers Airbag Warning Light
• 10231234May 29, 2014Body and structure. Boot lid not lifting up all the way
• 10231232May 16, 2014Electrical system. Remote Function Actuator Module (RFA) hardware recovery process

← All problems reported for the 2017 Jaguar XF