2013 Jaguar XJ Technical Service Bulletins

668 technical service bulletins (TSBs) are on record for the 2013 Jaguar XJ. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10231193Jun 1, 2014Electrical system. DVD software update
• 10229387May 28, 2014Equipment. Diagnostic Software Hardware
• 10227618May 28, 2014Equipment. Diagnostic Concerns.
• 10095863May 28, 2014Electrical system. "issue: da-dongle/da-vina/da-st512 - j2534 vehicle communication interface device (vci) software requires updating to the latest level. Da j2534 software driver level – v4.0 (must be updated to this level on all sdd machines that use this device) da app hub level – v2.4.0 (must be updated to this level on all sdd machines that use this device) da firmware level – v57. (only needs to be updated once to each device…
• 10226324May 16, 2014Equipment. Earth Stud Repair on Aluminum Body
• 10095979May 16, 2014Electrical system. "issue the remote function actuator (rfa) also known as the keyless vehicle module (kvm), may fail to correctly download software on occasions. This can result in sdd reporting that the rfa is off bus by displaying a red cross in the networks integrity screen and sdd not being able to recover the module. Cause this may be as a result of low battery voltage or a break in continuity of diagnostic connection during…
• 10065265May 16, 2014Electrical system. Summary to be provided on a future date.
• 10231228May 9, 2014Seats. Climate Controlled Seats Diagnosis & Testing
• 10226304May 9, 2014Electrical system. GateWay Module DTC B1402-96 Causing ECO Stop Inhibited.
• 10095943May 9, 2014Seats. "issue: climate controlled seat issues cause: unknown"
• 10095761May 9, 2014Equipment, Electrical system. "situation: a battery charge warning or 'eco stop inhibited' message may be displayed in the instrument cluster (ic) while driving. Cause: this may be caused by the gateway module (gwm) falsely flagging diagnostic trouble code (dtc) 'b1402-96 – (dbfb) dual battery fuse box – contactor 1'."
• 10064333May 9, 2014Electrical system. Summary to be provided on a future date.
• 10056414May 9, 2014Electrical system. Jaguar: gateway module (gwm) is falsely flagging diagnostic trouble code (dtc) b1402-96 of dual battery fuse box (dbfb) connector 1 by causing a warning of battery charge or eco stop inhibited to display, while driving, in instrument cluster (ic). Model 2010-2013 xf (x250), xf (x351). *pe updated 12/2/14. Pe
• 10095949May 6, 2014Air bags. "issue:- customers have reported that the airbag warning light has illuminated in the instrument cluster after a previous repair. Cause:- the drivers airbag circuit has been incorrectly diagnosed as being at fault or has more than one fault present."
• 10095764May 6, 2014Equipment. "situation: an earth stud may be broken or cross threaded. Cause: this may be caused by damage in production or during a repair."
• 10065158May 6, 2014Body and structure. Summary to be provided on a future date.
• 10056415May 6, 2014Equipment. Jaguar: damage during a repair or time of production, caused the earth stud, on some vehicles, to become broken or cross threaded. Model 2003-2009 xj (x350), 206/onwards xk (x150), 2010/onwards xj (x351), 2014/onwards f-type (x152).
• 10214376May 2, 2014Body and structure. Instrument Panel Upper Section Replacement.
• 10095822May 2, 2014Equipment, Electrical system. "situation: an issue has been identified on a limited number of 2014 model year jaguar xj vehicles within the listed vin range where the incorrect specification glue has been used to adhere the leather to the instrument panel upper section.
• 10065191May 2, 2014Electrical system. Summary to be provided on a future date.
• 10231192May 1, 2014Electrical system. DVD software update
• 10231188May 1, 2014Electrical system. DVD software update
• 10231187May 1, 2014Electrical system. DVD software update
• 10214385May 1, 2014Brakes, Electrical system. Brake Pad Wear Warning Indicator Light.
• 10098746May 1, 2014Equipment. Technical updates related to bulletins referenced in document.
• 10226322Apr 30, 2014Equipment. Navigation Defaults To A Regional Location
• 10097555Apr 30, 2014Equipment, Electrical system. "situation: a battery warning message or eco stop inhibited message is displayed in the instrument cluster (ic) while driving. Cause: this may be caused by the gateway module (gwm) falsely flagging diagnostic trouble code (dtc) 'b1402-96 – (dbfb) dual battery fuse box – contactor 1'."
• 10095642Apr 30, 2014Electrical system, Equipment. "situation: on start-up, the navigation system may experience either an intermittent or permanent concern as described below. A. Intermittent: - the current vehicle position displayed is 'washington d.c.' and not the actual current position. Once a gps signal is acquired, the current vehicle position will then be correctly displayed. - route guidance is not affected during this intermittent fault mode; if the issue…
• 10065156Apr 30, 2014Electrical system. Summary to be provided on a future date.
• 10095635Apr 28, 2014Body and structure. "situation: a 'hood open' message may be displayed on the instrument cluster. Cause: this may be caused by a faulty hood open switch"
• 10065154Apr 28, 2014Body and structure. Summary to be provided on a future date.
• 10231224Apr 23, 2014Equipment. Gen 2.1 Touch screen display recovery process
• 10098782Apr 23, 2014Electrical system. "issued may 2014: the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications with the module and blank screen. Cause this may be as a result of low battery voltage or a break in continuity of diagnostic connection during the download."
• 10096893Apr 23, 2014Equipment. "issued may 2014: the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications with the module and blank screen. Cause this may be as a result of low battery voltage or a break in continuity of diagnostic connection during the download."
• 10095941Apr 23, 2014Equipment. "issued may 2014: issue during a recent market visit it was noted that a significant number of dealers have been carrying out pdi’s and then returning the vehicle to a storage compound without refitting the transit relay or returning the vehicle to transit mode. Transit mode / transit relay are designed to protect the customer’s battery up to the point of delivery. All vehicles in storage must have the transit…
• 10226627Apr 16, 2014Steering. Steering Gear Transfer Pipe change
• 10226326Apr 15, 2014Visibility (wipers, defrost, mirrors). Door Window Regulator 'Squeak' Noise During Operation
• 10095661Apr 15, 2014Body and structure, Visibility (wipers, defrost, mirrors). "situation: a 'squeak noise may be evident from any door during operation of door glass (up and/or down). Cause: this may be caused by inadequately lubricated door window regulator cable pulleys."
• 10065160Apr 15, 2014Visibility (wipers, defrost, mirrors). Summary to be provided on a future date.
• 10227103Apr 14, 2014Equipment. Distorted Playback When Using iPod / iPhone
• 10227102Apr 14, 2014Equipment. Distorted Playback When Using iPod / iPhone
• 10095681Apr 14, 2014Equipment. "issue: a customer may report a concern that when an ipod/iphone is connected to the in car entertainment system using the ipod/iphone usb cable only, the playback sound may be distorted or jumps/skips. Cause: unknown, currently under investigation."
• 10228513Apr 11, 2014Brakes. prolonged aggressive driving with frequent lateral and braking
• 10216240Apr 11, 2014Suspension. Rear Sub-Frame Toe Link Nut and Washer Replacement.
• 10064284Apr 11, 2014Body and structure. Summary to be provided on a future date.
• 10228511Apr 2, 2014Electronic stability control. In a failed condition, vehicle stability will be compromised and degree of directional control minimized
• 10064282Apr 2, 2014Body and structure. Summary to be provided on a future date.
• 10231223Mar 31, 2014Equipment. Gen 2.1 Touch screen display recovery process
• 10231219Mar 31, 2014Visibility (wipers, defrost, mirrors). Climate Control - In-Vehicle Temperature / Motor
• 10095501Mar 31, 2014Engine cooling, Equipment. "situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a ‘low coolant level’ message is displayed in the message center. Upon inspection, a leak may be found to be from the front of the engine-driven coolant pump, together with excessive wear of the coolant pump bearing."

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