2014 Jaguar XJ Technical Service Bulletins

625 technical service bulletins (TSBs) are on record for the 2014 Jaguar XJ. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10146031Aug 20, 2018Electrical system. 18C - New face of InControl Touch Pro and 18C software improvements
• 10146030Aug 20, 2018Equipment. SIM card activation issues
• 10146029Aug 20, 2018Equipment. InControl Touch Pro phase 4 customer letter
• 10146234Jul 24, 2018Equipment. Issue: Customer may report door lock cylinder cover missing or has become adrift.
• 10146233Jul 24, 2018Equipment. Issue: Customer may report door lock cylinder cover missing or has become adrift.
• 10146232Jul 24, 2018Equipment. Issue: Customer may report door lock cylinder cover missing or has become adrift.
• 10146228Jul 17, 2018Equipment. Issue: Customer may report door lock cylinder cover missing or has become adrift.
• 10146227Jul 17, 2018Equipment. Issue: Customer may report door lock cylinder cover missing or has become adrift.
• 10146226Jul 17, 2018Equipment. Issue: Customer may report door lock cylinder cover missing or has become adrift.
• 10146216Jul 17, 2018Equipment. Issue: Customer may report door lock cylinder cover missing or has become adrift.
• 10146215Jul 17, 2018Equipment. Issue: Customer may report door lock cylinder cover missing or has become adrift.
• 10146214Jul 17, 2018Equipment. Issue: Customer may report door lock cylinder cover missing or has become adrift.
• 10146159Jul 5, 2018Brakes. Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
• 10146158Jul 5, 2018Brakes. Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
• 10146157Jul 5, 2018Brakes. Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
• 10143048Jun 29, 2018Suspension. The Air Suspension system warning light may be illuminated and the air suspension system may be inactive.
• 10143043Jun 27, 2018Brakes. Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
• 10143042Jun 27, 2018Brakes. Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
• 10143041Jun 27, 2018Brakes. Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
• 10143036Jun 22, 2018Electrical system, Equipment. Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.
• 10143028Jun 19, 2018Tires. Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
• 10143027Jun 19, 2018Tires. Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
• 10143019Jun 4, 2018Electrical system. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated
• 10142170May 23, 2018Engine cooling, Electrical system. An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.
• 10142165May 17, 2018Electrical system. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
• 10142163May 16, 2018Electrical system. Issue: B1412-96 being flagged in the Gateway Module
• 10142162May 16, 2018Electrical system, Equipment. Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone tab and ensure it is checked. 2/The iPhone disconnects during or after phone calls.
• 10142160May 16, 2018Electrical system, Equipment. Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage can also occur when ACC is not being used.
• 10142145May 10, 2018Engine cooling. Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on JTB00349v2 & JTB00356v2.
• 10142134May 1, 2018Electrical system. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
• 10142402Apr 18, 2018Engine cooling, Electrical system. Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.
• 10142400Apr 13, 2018Electrical system. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
• 10141091Mar 28, 2018Visibility (wipers, defrost, mirrors). Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152
• 10141090Mar 28, 2018Visibility (wipers, defrost, mirrors). Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152
• 10141087Mar 27, 2018Electrical system. Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Midtronics EXP-1080 can be used for PD1 and battery checks.
• 10141083Mar 26, 2018Equipment. Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.
• 10141078Mar 21, 2018Transmission and drivetrain. Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.
• 10141068Mar 19, 2018Equipment, Electrical system. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
• 10134968Mar 8, 2018Equipment. Jaguar Land Rover Shop Foreman Conference Call
• 10127618Dec 22, 2017Engine. A clatter/knock/rattle noise may be heard from the engine.
• 10127304Dec 22, 2017Engine. A clatter/knock/rattle noise may be heard from the engine.
• 10127609Dec 19, 2017Equipment. Issue: Jaguar headlining cleaning products
• 10127295Dec 19, 2017Equipment. Issue: Jaguar headlining cleaning products
• 10127608Dec 17, 2017Electrical system, Equipment. ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles…
• 10127294Dec 17, 2017Electrical system. ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles…
• 10127587Dec 15, 2017Electrical system. Temporary Suspension of 17C Next Generation Infotainment (NGI) Download
• 10127293Dec 15, 2017Suspension. Temporary Suspension of 17C Next Generation Infotainment (NGI) Download
• 10127619Dec 14, 2017Equipment. Presentation from Dealer Shop Foreman Conference Call
• 10127578Dec 5, 2017Suspension. Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identified the causal part as being the front anti- roll bar (ARB) bushes, having the P/N C2D5793. Replacement with a new pair of bushes has subsequently resolved the customer complaint.
• 10127284Dec 5, 2017Suspension. Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identified the causal part as being the front anti- roll bar (ARB) bushes, having the P/N C2D5793. Replacement with a new pair of bushes has subsequently resolved the customer complaint.

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