2014 Jeep Cherokee Technical Service Bulletins

563 technical service bulletins (TSBs) are on record for the 2014 Jeep Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10191401Jun 6, 2015Back-over prevention (rear camera). Drone noise at steady state engine RPM.
• 10229246May 28, 2015Back-over prevention (rear camera). Squeak Noise Coming From The Rear Seat This bulletin involves applying tape to the rear seat track J-rail. The customer may describe a squeak noise coming from the rear seat, typically when the seat is unoccupied. The noise may be caused by metal to metal contact of the rear seat track J-rail.
• 10148936May 28, 2015Seats. Squeak Noise Coming From The Rear Seat This bulletin involves applying tape to the rear seat track J-rail. The customer may describe a squeak noise coming from the rear seat, typically when the seat is unoccupied. The noise may be caused by metal to metal contact of the rear seat track J-rail.
• 10229239May 20, 2015Wheels, Transmission and drivetrain, Electrical system, Back-over prevention…. Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software followed by a drive validation. The following software enhancement, for the 948TE 9-speed transmission, is being released to improve diagnostics for the following Diagnostic Trouble Codes (DTCs): ? P0711 - Transmission Fluid Temperature Sensor A Circuit…
• 10229232May 15, 2015Seats. Front Passenger Fold Flat Seat Back Inoperative This bulletin involves adjusting the passenger fold flat seat back cable. The customer may describe that the passenger front fold flat seat back is inoperative and the seat back will not fold down.
• 10148895May 2, 2015Seats. Front Passenger Fold Flat Seat Back Inoperative This bulletin involves adjusting the passenger fold flat seat back cable. The customer may describe that the passenger front fold flat seat back is inoperative and the seat back will not fold down.
• 10150551Apr 23, 2015Electrical system, Engine cooling. Flash: 2.4L Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic Trouble Codes (DTCs). 2015 KL Only: ? P0116 - Engine Coolant…
• 10150516Apr 3, 2015Electrical system, Transmission and drivetrain. Flash: C1499-92-RDM Motor Position C1496-92-PTU Motor Position This bulletin involves updating the software in the Power Transfer Unit (PTU), Rear Driveline Module (RDM) and Drivetrain Control Module (DTCM). A customer with a KL vehicle may experience difficulty shifting out of 4 Wheel Low (4WL). A customer with a UF vehicle may experience All Wheel Drive (AWD) not operating correctly. On further inspection the…
• 10057923Apr 3, 2015Electrical system. Chrysler jeep cherokee 2014-2015, chrysler 200: bulletin information involving updating the software in the power transfer unit, rear, driveline module & drivetrain control module.
• 10144868Mar 31, 2015Engine. Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley. The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.
• 10144858Mar 28, 2015Transmission and drivetrain, Electrical system, Engine cooling. Flash: 2.4L Powertrain Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one of the following Diagnostic Trouble Codes (DTCs). Additionally this PCM update includes the…
• 10144798Mar 18, 2015Steering. Part Description: Steering Column Control Module - Clockspring Issue Description: Please note the Steering angle sensor is not in the SCCM/Clockspring on 2014 and newer Cherokee.~ Refer to section 19 Steering gear for more detail on the steering angle sensor.
• 10144829Mar 4, 2015Transmission and drivetrain. Flash: C1499-92-RDM Motor Position C1496-92-PTU Motor Position This bulletin involves updating the software in the Power Transfer Unit (PTU), Rear Driveline Module (RDM) and Drivetrain Control Module (DTCM). A customer with a (KL) vehicle may experience difficulty shifting out of 4 Wheel Low (4WL). A customer with a (UF) vehicle may experience All Wheel Drive (AWD) not operating correctly. On further inspection the…
• 10229206Feb 27, 2015Suspension, Back-over prevention (rear camera), Steering. Cold Temperature Squeak/Creak Noise While Turning The Steering Wheel This bulletin involves applying Nye® lubricant to the front strut mounts. Customer may describe a creak or squeak noise while turning the steering wheel. Noise is typically more noticeable during cold temperatures below 4°C (40°F), noise may go away when temperature warms up.
• 10223627Feb 27, 2015Steering. Cold Temperature Squeak/Creak Noise While Turning The Steering Wheel This bulletin involves applying Nye® lubricant to the front strut mounts. Customer may describe a creak or squeak noise while turning the steering wheel. Noise is typically more noticeable during cold temperatures below 4°C (40°F), noise may go away when temperature warms up.
• 10221540Feb 27, 2015Suspension, Steering. Cold Temperature Squeak/Creak Noise While Turning The Steering Wheel This bulletin involves applying Nye® lubricant to the front strut mounts. Customer may describe a creak or squeak noise while turning the steering wheel. Noise is typically more noticeable during cold temperatures below 4°C (40°F), noise may go away when temperature warms up.
• 10144900Feb 27, 2015Suspension, Equipment, Steering. Cold Temperature Squeak/Creak Noise While Turning The Steering Wheel This bulletin involves applying Nye® lubricant to the front strut mounts. Customer may describe a creak or squeak noise while turning the steering wheel. Noise is typically more noticeable during cold temperatures below 4°C (40°F), noise may go away when temperature warms up.
• 10229204Feb 26, 2015Back-over prevention (rear camera). Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi.
• 10223625Feb 26, 2015Equipment. Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi.
• 10221538Feb 26, 2015Back-over prevention (rear camera). Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi.
• 10144898Feb 26, 2015Equipment. Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi.
• 10229194Feb 17, 2015Fuel system. Diesel Fuel Filter Weepage in Extreme Cold Conditions This bulletin involves installing a new fuel/ water separator filter. Diesel fuel weepage from bottom of the vehicle when a cold soaked vehicle is started at temperatures of -13 F (-25 C) or below when using artic diesel fuel or a cold weather diesel fuel additive.
• 10229193Feb 13, 2015Air bags, Seat belts, Vehicle speed control, Electrical system, Transmission…. Flash: BCM Diagnostic And System Improvements This bulletin involves updating the Body Control Module (BCM) software. Customer and or Technician may notice one of more of the following: ? A message may be displayed in the cluster ?Start/Stop Not Available?, this may have started after the battery was disconnected. On Further inspection the Technician may find DTC U0216 Lost Communication With Driver Door Switch. ?
• 10223614Feb 13, 2015Electrical system. Flash: BCM Diagnostic And System Improvements This bulletin involves updating the Body Control Module (BCM) software. Customer and or Technician may notice one of more of the following: ? A message may be displayed in the cluster ?Start/Stop Not Available?, this may have started after the battery was disconnected. On Further inspection the Technician may find DTC U0216 Lost Communication With Driver Door Switch. ?
• 10221527Feb 13, 2015Vehicle speed control, Steering, Air bags, Seat belts, Body and structure…. Flash: BCM Diagnostic And System Improvements This bulletin involves updating the Body Control Module (BCM) software. Customer and or Technician may notice one of more of the following: ? A message may be displayed in the cluster ?Start/Stop Not Available?, this may have started after the battery was disconnected. On Further inspection the Technician may find DTC U0216 Lost Communication With Driver Door Switch. ?
• 10144827Feb 13, 2015Electrical system, Steering. Flash: BCM Diagnostic And System Improvements This bulletin involves updating the Body Control Module (BCM) software. Customer and or Technician may notice one of more of the following: ? A message may be displayed in the cluster ?Start/Stop Not Available?, this may have started after the battery was disconnected. On Further inspection the Technician may find DTC U0216 Lost Communication With Driver Door Switch. ?
• 10229191Feb 12, 2015Equipment. Service Bulletin/RRT 21-001-15/15-003 Superseded By Customer Satisfaction Notification (CSN) R01 Refer to service procedures outlined in CSN R01.
• 10223612Feb 12, 2015Equipment. Service Bulletin/RRT 21-001-15/15-003 Superseded By Customer Satisfaction Notification (CSN) R01 Refer to service procedures outlined in CSN R01.
• 10221525Feb 12, 2015Equipment. Service Bulletin/RRT 21-001-15/15-003 Superseded By Customer Satisfaction Notification (CSN) R01 Refer to service procedures outlined in CSN R01.
• 10144825Feb 12, 2015Transmission and drivetrain. Service Bulletin/RRT 21-001-15/15-003 Superseded By Customer Satisfaction Notification (CSN) R01 Refer to service procedures outlined in CSN R01.
• 10229179Feb 11, 2015Steering, Electrical system, Wheels, Suspension, Back-over prevention (rear…. Part Description: Steering Column and Seals. Issue Description: If the customer complains of a steering column squeak when turning the wheel in low speed maneuvers (parking lot, driveway) in cold weather, the following inspection procedure will assist in preventing a misdiagnosis.~ Inspect the suspension front coil spring to isolators. This can be done by first letting the vehicle cold soak. The noise is normally…
• 10223600Feb 11, 2015Steering. Part Description: Steering Column and Seals. Issue Description: If the customer complains of a steering column squeak when turning the wheel in low speed maneuvers (parking lot, driveway) in cold weather, the following inspection procedure will assist in preventing a misdiagnosis.~ Inspect the suspension front coil spring to isolators. This can be done by first letting the vehicle cold soak. The noise is normally…
• 10221513Feb 11, 2015Electronic stability control, Wheels, Steering, Back-over prevention (rear…. Part Description: Steering Column and Seals. Issue Description: If the customer complains of a steering column squeak when turning the wheel in low speed maneuvers (parking lot, driveway) in cold weather, the following inspection procedure will assist in preventing a misdiagnosis.~ Inspect the suspension front coil spring to isolators. This can be done by first letting the vehicle cold soak. The noise is normally…
• 10144813Feb 11, 2015Steering. Part Description: Steering Column and Seals. Issue Description: If the customer complains of a steering column squeak when turning the wheel in low speed maneuvers (parking lot, driveway) in cold weather, the following inspection procedure will assist in preventing a misdiagnosis.~ Inspect the suspension front coil spring to isolators. This can be done by first letting the vehicle cold soak. The noise is normally…
• 10229189Feb 7, 2015Electrical system, Exterior lighting. Transmission Shift Quality C-Clutch Snap Ring This bulletin involves removing the transmission, disassembling, and replacing the C-Clutch snap ring. A small number of customers may experience less than desired shift quality during a 5-4 downshift and/or Malfunction Indicator Lamp (MIL) Illumination. Upon further inspection, the technician may find Diagnostic Trouble Code (DTC) U0402 setting in the Powertrain…
• 10223610Feb 7, 2015Transmission and drivetrain. Transmission Shift Quality C-Clutch Snap Ring This bulletin involves removing the transmission, disassembling, and replacing the C-Clutch snap ring. A small number of customers may experience less than desired shift quality during a 5-4 downshift and/or Malfunction Indicator Lamp (MIL) Illumination. Upon further inspection, the technician may find Diagnostic Trouble Code (DTC) U0402 setting in the Powertrain…
• 10221523Feb 7, 2015Exterior lighting, Electrical system. Transmission Shift Quality C-Clutch Snap Ring This bulletin involves removing the transmission, disassembling, and replacing the C-Clutch snap ring. A small number of customers may experience less than desired shift quality during a 5-4 downshift and/or Malfunction Indicator Lamp (MIL) Illumination. Upon further inspection, the technician may find Diagnostic Trouble Code (DTC) U0402 setting in the Powertrain…
• 10144823Feb 7, 2015Transmission and drivetrain. Transmission Shift Quality C-Clutch Snap Ring This bulletin involves removing the transmission, disassembling, and replacing the C-Clutch snap ring. A small number of customers may experience less than desired shift quality during a 5-4 downshift and/or Malfunction Indicator Lamp (MIL) Illumination. Upon further inspection, the technician may find Diagnostic Trouble Code (DTC) U0402 setting in the Powertrain…
• 10229184Feb 6, 2015Electrical system. 9 Speed Tutorial Awareness This bulletin provides awareness of 9 Speed Tutorial.
• 10223605Feb 6, 2015Transmission and drivetrain. 9 Speed Tutorial Awareness This bulletin provides awareness of 9 Speed Tutorial.
• 10221518Feb 6, 2015Equipment. 9 Speed Tutorial Awareness This bulletin provides awareness of 9 Speed Tutorial.
• 10144818Feb 6, 2015Transmission and drivetrain. 9 Speed Tutorial Awareness This bulletin provides awareness of 9 Speed Tutorial.
• 10229183Feb 5, 2015Electrical system, Exterior lighting. Transmission Shift Quality C-Clutch Snap Ring This bulletin involves removing the transmission, disassembling, and replacing the C-Clutch snap ring. A small number of customers may experience less than desired shift quality during a 5-4 downshift and/or Malfunction Indicator Lamp (MIL) Illumination. Upon further inspection, the technician may find Diagnostic Trouble Code (DTC) U0402 setting in the Powertrain…
• 10223604Feb 5, 2015Transmission and drivetrain. Transmission Shift Quality C-Clutch Snap Ring This bulletin involves removing the transmission, disassembling, and replacing the C-Clutch snap ring. A small number of customers may experience less than desired shift quality during a 5-4 downshift and/or Malfunction Indicator Lamp (MIL) Illumination. Upon further inspection, the technician may find Diagnostic Trouble Code (DTC) U0402 setting in the Powertrain…
• 10221517Feb 5, 2015Transmission and drivetrain. Transmission Shift Quality C-Clutch Snap Ring This bulletin involves removing the transmission, disassembling, and replacing the C-Clutch snap ring. A small number of customers may experience less than desired shift quality during a 5-4 downshift and/or Malfunction Indicator Lamp (MIL) Illumination. Upon further inspection, the technician may find Diagnostic Trouble Code (DTC) U0402 setting in the Powertrain…
• 10144817Feb 5, 2015Transmission and drivetrain. Transmission Shift Quality C-Clutch Snap Ring This bulletin involves removing the transmission, disassembling, and replacing the C-Clutch snap ring. A small number of customers may experience less than desired shift quality during a 5-4 downshift and/or Malfunction Indicator Lamp (MIL) Illumination. Upon further inspection, the technician may find Diagnostic Trouble Code (DTC) U0402 setting in the Powertrain…
• 10057686Feb 1, 2015Transmission and drivetrain, Electrical system. Chrysler/jeep: tsb contains an owner notification letter. Select document search button below. To prevent c-clutch snap from dislodging, a new software enhancement is released to change the characteristics of clutch application by reprogramming transmission control module (tcm) and powertrain control module (pcm). Model 2014-15 jeep cherokee, 2015 chrysler 200. *pe updated 06/29/15.
• 10148614Jan 30, 2015Transmission and drivetrain. 9 Speed Transmission Shift Enhancements - Adaptation Learn Procedure This bulletin involves performing a subjectivity shift quality rating and performing the transmission adaptation learn procedure if required. Customers may indicate that their transmission shift quality does not meet their expectations.
• 10148608Jan 28, 2015Engine cooling. Sputter Type Noise Emitted From Exhaust This bulletin involves inspecting and replacing the resonator if required. The customer may notice a sputter type noise coming from under the vehicle.
• 10148604Jan 27, 2015Electrical system, Brakes. B2128-17 - Sensor Supply Voltage - Circuit Voltage Above Threshold And/Or U045A-86 - Implausible Data Received From Parking Assist Module - Signal Invalid This bulletin involves updating the Park Assist Module (PAM) software. Some customers may comment that when pressing the Parallel and/or Perpendicular Park Assist button when the vehicle is stopped (during stop/start event) it will not illuminate. Additionally…

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