2011 Jeep Grand Cherokee Technical Service Bulletins

197 technical service bulletins (TSBs) are on record for the 2011 Jeep Grand Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10229945Oct 3, 2014Engine cooling. MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension)
• 10139771Oct 3, 2014Engine cooling, Fuel system. MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: ? P0300- Multiple Cylinder Misfire ? P0302…
• 10062950Oct 3, 2014Engine. Summary to be provided on a future date.
• 10217725Jul 25, 2014Engine cooling, Equipment. Coolant Weepage At EGR Hose This bulletin involves replacing the EGR hose. The EGR coolant hose may weep coolant.
• 10141240Jul 25, 2014Engine cooling. Coolant Weepage At EGR Hose This bulletin involves replacing the EGR hose. The EGR coolant hose may weep coolant.
• 10061883Jul 25, 2014Engine cooling. Summary to be provided on a future date.
• 10220487Jul 1, 2014Equipment. Recall Advanced Communication.
• 10217696Jul 1, 2014Suspension. Rear Shock Absorber Low Speed Rattle Chuckle Noise This bulletin involves replacing both rear shock upper mounts. The rear shocks may produce a rattle chuckle noise while driving over bumps at low speed. The noise is more prevalent at higher shock temperatures.
• 10191458Jul 1, 2014Equipment, Electrical system. Some of the above vehicles may experience a high resistance short at the sun visor vanity lamp wiring after a service repair to the sun visor, headliner or while gaining access above the headliner. This may result in an inoperative vanity lamp and/or an electrical fire.
• 10141211Jul 1, 2014Suspension. Rear Shock Absorber Low Speed Rattle Chuckle Noise This bulletin involves replacing both rear shock upper mounts. The rear shocks may produce a rattle chuckle noise while driving over bumps at low speed. The noise is more prevalent at higher shock temperatures.
• 10062978Jul 1, 2014Suspension. Summary to be provided on a future date.
• 10139664Jun 10, 2014Fuel system, Engine cooling. MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes have been set: ? P0300- Multiple Cylinder Misfire ? P0302- Cylinder…
• 10229825May 9, 2014Equipment. RHW RHP Radio Software Enhancements
• 10137027May 9, 2014Electrical system, Equipment. RHW RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHW or RHP Radio. The customer may experience one or more of the following conditions. Navigation voice prompt is now announced near maneuvers such as exit ramps. Radio freeze when playing large number of .M4A or .WMA files,and recovers with ignition cycle. Battery signal strength display is not displayed into the radio screen…
• 10229871Apr 23, 2014Electrical system. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10218783Apr 23, 2014Electrical system. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10217942Apr 23, 2014Electrical system. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10064510Apr 10, 2014Equipment. Summary to be provided on a future date.
• 10229869Apr 2, 2014Brakes. New Safety Recall Advanced Communication ? P14040214 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2011 through 2014 model year (WD) Dodge Durango and (WK) Jeep Grand Cherokee vehicles. Some Jeep Grand Cherokee and Dodge Durango vehicles may have a brake booster that could prematurely corrode. If perforation of the brake booster shell (due to corrosion) occurs, the brake booster may ingest…
• 10218781Apr 2, 2014Brakes. New Safety Recall Advanced Communication ? P14040214 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2011 through 2014 model year (WD) Dodge Durango and (WK) Jeep Grand Cherokee vehicles. Some Jeep Grand Cherokee and Dodge Durango vehicles may have a brake booster that could prematurely corrode. If perforation of the brake booster shell (due to corrosion) occurs, the brake booster may ingest…
• 10217940Apr 2, 2014Brakes. New Safety Recall Advanced Communication ? P14040214 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2011 through 2014 model year (WD) Dodge Durango and (WK) Jeep Grand Cherokee vehicles. Some Jeep Grand Cherokee and Dodge Durango vehicles may have a brake booster that could prematurely corrode. If perforation of the brake booster shell (due to corrosion) occurs, the brake booster may ingest…
• 10139615Apr 2, 2014Brakes. New Safety Recall Advanced Communication ? P14040214 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2011 through 2014 model year (WD) Dodge Durango and (WK) Jeep Grand Cherokee vehicles. Some Jeep Grand Cherokee and Dodge Durango vehicles may have a brake booster that could prematurely corrode. If perforation of the brake booster shell (due to corrosion) occurs, the brake booster may ingest…
• 10136988Mar 5, 2014Equipment. RHR Radio Software Enhancements This bulletin involves upgrading the software on the RHR radio. The customer may experience one or more of the following conditions. Enhancements to the loss of preset condition. Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch…
• 10136965Feb 19, 2014Electronic stability control, Equipment. Steering Wheel Vibration at Highway Speeds This bulletin involves road testing, tire balance measuring, road force variation and flat spotting removal SPECIAL TOOLS/EQUIPMENT REQUIRED: (1) Hunter GSP9700 Road Force® Diagnostic System
• 10136946Feb 6, 2014Transmission and drivetrain, Electrical system. Flash: ELSD Module Enhancements This bulletin involves selectively erasing and reprogramming the Electronic Limited Slip Differential (ELSD) with new software. If any of the following DTC?s are either Active or Stored in the ELSD module?s memory, the ELSD motor will need to be replaced as well.
• 10069231Feb 4, 2014Transmission and drivetrain. Summary to be provided on a future date.
• 10062949Oct 9, 2013Engine. Summary to be provided on a future date.
• 10063745Sep 18, 2013Tires. Summary to be provided on a future date.
• 10061884Sep 6, 2013Engine cooling. Summary to be provided on a future date.
• 10069242Jul 25, 2013Electrical system. Summary to be provided on a future date.
• 10063317Jul 25, 2013Electrical system. Summary to be provided on a future date.
• 10220423Jun 27, 2013Back-over prevention (rear camera). Squeal Noise From Front Of Vehicle When Braking This bulletin involves verifying the front vehicle noise and if necessary replace the front brake pads. Squeal noise from front of vehicle when braking.
• 10189191Jun 27, 2013Back-over prevention (rear camera). Squeal Noise From Front Of Vehicle When Braking This bulletin involves verifying the front vehicle noise and if necessary replace the front brake pads. Squeal noise from front of vehicle when braking.
• 10136900Jun 27, 2013Brakes, Back-over prevention (rear camera). Squeal Noise From Front Of Vehicle When Braking This bulletin involves verifying the front vehicle noise and if necessary replace the front brake pads. Squeal noise from front of vehicle when braking.
• 10061863Jun 27, 2013Brakes. Summary to be provided on a future date.
• 10215978May 11, 2013Transmission and drivetrain, Electrical system. Flash: Drivetrain Control Module (DCTM) - Transfer Case Operational Enhancements This bulletin involves flashing the Drivetrain Control Module (DCTM) Owners may indicate that they have experienced one or more of the following symptoms:A driveline bump is felt during acceleration at approximately 10 mph (16 kph).The SERV 4WD message appears and the vehicle shifts from 4WD to 2WD.Binding of the front driveline while…
• 10188673May 11, 2013Equipment, Electrical system, Transmission and drivetrain. Flash: Drivetrain Control Module (DCTM) - Transfer Case Operational Enhancements This bulletin involves flashing the Drivetrain Control Module (DCTM) Owners may indicate that they have experienced one or more of the following symptoms:A driveline bump is felt during acceleration at approximately 10 mph (16 kph).The SERV 4WD message appears and the vehicle shifts from 4WD to 2WD.Binding of the front driveline while…
• 10136851May 11, 2013Electrical system, Transmission and drivetrain. Flash: Drivetrain Control Module (DCTM) - Transfer Case Operational Enhancements This bulletin involves flashing the Drivetrain Control Module (DCTM) Owners may indicate that they have experienced one or more of the following symptoms:A driveline bump is felt during acceleration at approximately 10 mph (16 kph).The SERV 4WD message appears and the vehicle shifts from 4WD to 2WD.Binding of the front driveline while…
• 10069234May 11, 2013Transmission and drivetrain. Summary to be provided on a future date.
• 10215977May 10, 2013Transmission and drivetrain, Electrical system. Flash: Drivetrain Control Module (DCTM) - Transfer Case Operational Enhancements This bulletin involves flashing the Drivetrain Control Module (DCTM) Owners may indicate that they have experienced one or more of the following symptoms:Moaning or groaning noise while coasting and/or during a very light acceleration around 5 to 8 mph (8 to 13 kph).The SERV 4WD message appears and the vehicle shifts from 4WD to…
• 10188672May 10, 2013Electrical system, Engine cooling, Transmission and drivetrain. Flash: Drivetrain Control Module (DCTM) - Transfer Case Operational Enhancements This bulletin involves flashing the Drivetrain Control Module (DCTM) Owners may indicate that they have experienced one or more of the following symptoms: Moaning or groaning noise while coasting and/or during a very light acceleration around 5 to 8 mph (8 to 13 kph). The SERV 4WD message appears and the vehicle shifts from 4WD to 2WD.
• 10136850May 10, 2013Transmission and drivetrain. Flash: Drivetrain Control Module (DCTM) - Transfer Case Operational Enhancements This bulletin involves flashing the Drivetrain Control Module (DCTM) Owners may indicate that they have experienced one or more of the following symptoms:Moaning or groaning noise while coasting and/or during a very light acceleration around 5 to 8 mph (8 to 13 kph).The SERV 4WD message appears and the vehicle shifts from 4WD to…
• 10069238Apr 27, 2013Transmission and drivetrain. Summary to be provided on a future date.
• 10069235Apr 27, 2013Transmission and drivetrain. Summary to be provided on a future date.
• 10215809Apr 3, 2013Suspension, Equipment. This bulletin involves verifying and if necessary replacing the right and left rear shock absorbers. Rattle and/or clunk noise from the rear of the vehicle equipped with load leveling suspension.
• 10188642Apr 3, 2013Suspension, Equipment. This bulletin involves verifying and if necessary replacing the right and left rear shock absorbers. Rattle and/or clunk noise from the rear of the vehicle equipped with load leveling suspension.
• 10062983Apr 3, 2013Suspension. Summary to be provided on a future date.
• 10216458Mar 27, 2013Back-over prevention (rear camera), Transmission and drivetrain. 52124768A$ - Bearing Assy - Rear For any noise related issue, before replacing this part please review and follow the updated "Hub & Bearing Noise Diagnostic Procedure", found in STAR News #75 and in Service Manual. See DealerCONNECT>TechCONNECT>Service Info>Rear Susp>Hub and Bearing>Diagnosis and Testing>Diagnosis and Testing - Hub and Bearing - Noise.
• 10136528Mar 27, 2013Suspension. 52124768A$ - Bearing Assy - Rear For any noise related issue, before replacing this part please review and follow the updated "Hub & Bearing Noise Diagnostic Procedure", found in STAR News #75 and in Service Manual. See DealerCONNECT>TechCONNECT>Service Info>Rear Susp>Hub and Bearing>Diagnosis and Testing>Diagnosis and Testing - Hub and Bearing - Noise.
• 10129012Mar 27, 2013Suspension. 52124768A$ - Bearing Assy - Rear For any noise related issue, before replacing this part please review and follow the updated "Hub & Bearing Noise Diagnostic Procedure", found in STAR News #75 and in Service Manual. See DealerCONNECT>TechCONNECT>Service Info>Rear Susp>Hub and Bearing>Diagnosis and Testing>Diagnosis and Testing - Hub and Bearing - Noise.

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