2012 Jeep Grand Cherokee Technical Service Bulletins

258 technical service bulletins (TSBs) are on record for the 2012 Jeep Grand Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10215071Mar 31, 2016Electrical system. Hands Free Module Prompts Begin Erroneously.
• 10138948Mar 31, 2016Equipment. Hands Free Module Prompts Begin Erroneously This bulletin involves diagnosing and based on outcome, either performing a USB flash or replacing the Mopar accessory Hands Free Module (HFM). A customer may experience the Uconnect prompts begin to play without pressing the Voice Recognition (VR) button. The prompt may repeat itself two or three times before exiting. The customer satisfaction enhancements are included…
• 10121927Jan 26, 2016Engine cooling. NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
• 10149673Jul 11, 2015Brakes. Front Brake Squeak/Squeal Noise This bulletin involves replacing the front brake rotors. The customer may describe a high frequency front brake squeal or squeak, at approximately 8.4kHz. Noise may be intermittent, so not always possible to duplicate.
• 10058885Jul 11, 2015Brakes. 2012-2015 jeep grand cherokee: at approximately 8.4khz the customer may describe a high frequency front brake squeal or squeak
• 10150553Apr 24, 2015Brakes. Front Brake Squeak/Squeal Noise This bulletin involves replacing the front brake caliper guide pin bushings. The customer may describe a front brake squeak/squeal noise at cold temperatures or with cold brakes after sitting. Noise is most prevalent during a low-speed stop with light brake pedal effort.
• 10150546Apr 18, 2015Equipment, Transmission and drivetrain. RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following. ? When changing the language on the radio, the navigation may still display English. ? Help prevent navigation lockup. ? Ghost image of the vehicle?s brand logo on the display screen. ? Digital photos loaded onto the hard drive intermittently get…
• 10144868Mar 31, 2015Engine. Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley. The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.
• 10223599Feb 11, 2015Engine cooling. Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white…
• 10148597Jan 23, 2015Equipment. Service Bulletin/RRT 07-003-14/14-057 Superseded By Customer Satisfaction Notification (CSN) P49 Refer to service procedures outlined in CSN P49.
• 10148595Jan 23, 2015Electrical system, Engine cooling. Flash: DTC P0405 / P0406 - MIL Light On This bulletin involves reprogramming the Engine Control Module (ECM) with new software. A small number of customers may report the MIL light is on. On further inspection Diagnostic Trouble Code (DTC), P0405 - EGR POSITION SENSOR CIRCUIT LOW and/or P0406 - EGR POSITION SENSOR CIRCUIT HIGH may be found.
• 10148573Jan 7, 2015Engine. Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley. The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.
• 10229899Dec 15, 2014Engine cooling. MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: P0300- Multiple Cylinder Misfire P0302- Cylinder…
• 10221067Dec 15, 2014Exterior lighting, Fuel system. MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: P0300- Multiple Cylinder Misfire P0302- Cylinder…
• 10139897Dec 15, 2014Engine cooling. MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: P0300- Multiple Cylinder Misfire P0302- Cylinder…
• 10231969Nov 25, 2014Suspension. This bulletin involves an alignment specification change for camber.
• 10218228Nov 25, 2014Suspension. Vehicle Leads or Drifts To The Left - Right Hand Drive (RHD) This bulletin involves an alignment specification change for camber. Customer may describe a lead or drift to the left condition at steady state speeds of 56 KPH (35 MPH) and above.
• 10139861Nov 25, 2014Suspension. Vehicle Leads or Drifts To The Left - Right Hand Drive (RHD) This bulletin involves an alignment specification change for camber. Customer may describe a lead or drift to the left condition at steady state speeds of 56 KPH (35 MPH) and above.
• 10061844Nov 25, 2014Suspension. Summary to be provided on a future date.
• 10229936Oct 23, 2014Equipment. RBZ Or RHB Radio Software Enhancements
• 10139800Oct 23, 2014Equipment. RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following. When changing the language on the radio, the navigation may still display English. Help prevent navigation lockup. Ghost image of the vehicle?s brand logo on the display screen. Digital photos loaded onto the hard drive intermittently get lost…
• 10229966Oct 22, 2014Transmission and drivetrain. MIL Illumination For P0730 And Transmission Shift Enhancements
• 10139799Oct 22, 2014Transmission and drivetrain, Fuel system, Exterior lighting, Electrical system. FLASH: MIL Illumination For P0730 And Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Transmission Control Module (TCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find that Diagnostic Trouble Code (DTC) P0730 Incorrect Gear Ratio is setting erroneously.
• 10229962Oct 15, 2014Steering. This bulletin involves road testing and if necessary replacing the intermediate shaft
• 10139786Oct 15, 2014Steering. Clunk And/Or Bump Felt Through The Steering Wheel Under Moderate Braking And/Or Driving Over Rough Roads This bulletin involves road testing and if necessary replacing the intermediate shaft. Clunk and/or bump felt through the steering wheel under moderate braking or driving over rough roads. This can be caused by spline stick/slip from the intermediate shaft.
• 10057095Oct 15, 2014Steering. Chrysler: dodge, jeep, ram, service bulletin 19-004-11 should be removed from files dated 08/20/2011. While driving over rough roads , experiencing bumpeness or clunking under steering wheel.
• 10229945Oct 3, 2014Engine cooling. MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension)
• 10139771Oct 3, 2014Engine cooling, Fuel system. MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: ? P0300- Multiple Cylinder Misfire ? P0302…
• 10062950Oct 3, 2014Engine. Summary to be provided on a future date.
• 10229935Oct 1, 2014Equipment. RBZ Or RHB Radio Software Enhancements
• 10139767Oct 1, 2014Equipment. RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following. ? When changing the language on the radio, the navigation may still display English. ? Help prevent navigation lockup. ? Ghost image of the vehicle?s brand logo on the display screen. ? Digital photos loaded onto the hard drive intermittently get…
• 10217725Jul 25, 2014Engine cooling, Equipment. Coolant Weepage At EGR Hose This bulletin involves replacing the EGR hose. The EGR coolant hose may weep coolant.
• 10141240Jul 25, 2014Engine cooling. Coolant Weepage At EGR Hose This bulletin involves replacing the EGR hose. The EGR coolant hose may weep coolant.
• 10061883Jul 25, 2014Engine cooling. Summary to be provided on a future date.
• 10217700Jul 4, 2014Electrical system. Flash: Difficult to Start Engine In Cold Ambient Temps When Using the Block Heater. Also Includes Powertrain System Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience the following condition: Engine is difficult to start in extreme cold ambient temps when using the block heater.
• 10217699Jul 4, 2014Electrical system. Flash: Surge, Shudder or Pulsation at Highway Speeds This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software.This is an optional software update that should only be used in situations where the customer is specifically complaining of the condition described below. A small number of customers may experience a surge, shudder or pulsation type sensation when…
• 10141215Jul 4, 2014Engine, Electrical system. Flash: Difficult to Start Engine In Cold Ambient Temps When Using the Block Heater. Also Includes Powertrain System Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience the following condition: Engine is difficult to start in extreme cold ambient temps when using the block heater.
• 10141214Jul 4, 2014Engine, Electrical system, Transmission and drivetrain. Flash: Surge, Shudder or Pulsation at Highway Speeds This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software.This is an optional software update that should only be used in situations where the customer is specifically complaining of the condition described below. A small number of customers may experience a surge, shudder or pulsation type sensation when…
• 10063329Jul 4, 2014Electrical system. Summary to be provided on a future date.
• 10063328Jul 4, 2014Electrical system. Summary to be provided on a future date.
• 10220487Jul 1, 2014Equipment. Recall Advanced Communication.
• 10217696Jul 1, 2014Suspension. Rear Shock Absorber Low Speed Rattle Chuckle Noise This bulletin involves replacing both rear shock upper mounts. The rear shocks may produce a rattle chuckle noise while driving over bumps at low speed. The noise is more prevalent at higher shock temperatures.
• 10191458Jul 1, 2014Equipment, Electrical system. Some of the above vehicles may experience a high resistance short at the sun visor vanity lamp wiring after a service repair to the sun visor, headliner or while gaining access above the headliner. This may result in an inoperative vanity lamp and/or an electrical fire.
• 10141211Jul 1, 2014Suspension. Rear Shock Absorber Low Speed Rattle Chuckle Noise This bulletin involves replacing both rear shock upper mounts. The rear shocks may produce a rattle chuckle noise while driving over bumps at low speed. The noise is more prevalent at higher shock temperatures.
• 10062978Jul 1, 2014Suspension. Summary to be provided on a future date.
• 10139664Jun 10, 2014Fuel system, Engine cooling. MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes have been set: ? P0300- Multiple Cylinder Misfire ? P0302- Cylinder…
• 10061845May 22, 2014Suspension. Summary to be provided on a future date.
• 10061846May 17, 2014Suspension. Summary to be provided on a future date.
• 10229825May 9, 2014Equipment. RHW RHP Radio Software Enhancements
• 10137027May 9, 2014Electrical system, Equipment. RHW RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHW or RHP Radio. The customer may experience one or more of the following conditions. Navigation voice prompt is now announced near maneuvers such as exit ramps. Radio freeze when playing large number of .M4A or .WMA files,and recovers with ignition cycle. Battery signal strength display is not displayed into the radio screen…

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