2013 Jeep Grand Cherokee Technical Service Bulletins

291 technical service bulletins (TSBs) are on record for the 2013 Jeep Grand Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10166578Aug 10, 2019Body and structure, Equipment. Dash and Door Appliques Delaminating - X77 Warranty Extension This bulletin involves replacing carbon fiber interior trim appliques that have suffered delamination issues. Some customers may comment on one of the following: The carbon fiber inner doors and instrument panel appliques are delaminating. The outer layer of a carbon fiber applique is separating from the inner layer.
• 10166537Aug 7, 2019Equipment. RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
• 10162466May 3, 2019Equipment, Engine. Oil Filter Adapter If replacing Oil Filter Adapter due to oil leak, please be aware a seal kit is available for repair. If replacing due to missing Spring Loaded Check Valve, a replacement spring and check valve are now available through MOPAR.
• 10219830Jun 7, 2017Visibility (wipers, defrost, mirrors). Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248)…
• 10217521Mar 15, 2017Fuel system. Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 [email protected], or Joe Lovell (734) 309-6467 [email protected] before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump…
• 10139989Mar 15, 2017Engine cooling. Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 [email protected], or Joe Lovell (734) 309-6467 [email protected] before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump…
• 10139978Mar 8, 2017Seat belts. Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
• 10139985Mar 1, 2017Seat belts. Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
• 10121826Nov 9, 2016Steering, Transmission and drivetrain. Steering Column If vehicle comes in for steering column replacement, verify column installed. Go to Info Column in Star Parts and open the flow chart to determine which column is installed. If column is Daimler, verify that a replacement Daimler column is in stock and use for replacement. If no Daimler column is in stock, replacement must use Presta column (which require a number of other components to be…
• 10223836Sep 20, 2016Electrical system, Visibility (wipers, defrost, mirrors). Flash: HVAC System Enhancement This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software. Customers may describe an unpleasant odor in the vehicle after driving from highway speed limits back down to city speed limits.Updating the HVAC software will correct these conditions.
• 10223855Sep 7, 2016Visibility (wipers, defrost, mirrors). Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has…
• 10224870Aug 24, 2016Steering. Steering Column If vehicle comes in for steering column replacement, verify column installed. Go to Info Column in Star Parts and open the flow chart to determine which column is installed. If column is Daimler, verify that a replacement Daimler column is in stock and use for replacement. If no Daimler column is in stock, replacement must use Presta column (which require a number of other components to be…
• 10224859Aug 24, 2016Body and structure. Seat Shields For vehicles built prior to 5/2/2011:~ Replace old shield (1UN79TRMAA) with new shield (1XN97TRMAA) and bracket (68100737AA).~ Replace old shield (1UP58TRMAA) with new shield (1XN08TRMAA) and bracket (68100737AA).~ Replace old shield (1UQ14TRMAA) with new shield (1XN96TRMAA) and bracket (68100737AA).~ The new bracket (68100737AA) is only needed if the vehicle doesn't already have it (check PN on…
• 10130090Aug 24, 2016Steering. Steering Column If vehicle comes in for steering column replacement, verify column installed. Go to Info Column in Star Parts and open the flow chart to determine which column is installed. If column is Daimler, verify that a replacement Daimler column is in stock and use for replacement. If no Daimler column is in stock, replacement must use Presta column (which require a number of other components to be…
• 10130088Aug 24, 2016Visibility (wipers, defrost, mirrors). Seat Shields For vehicles built prior to 5/2/2011:~ Replace old shield (1UN79TRMAA) with new shield (1XN97TRMAA) and bracket (68100737AA).~ Replace old shield (1UP58TRMAA) with new shield (1XN08TRMAA) and bracket (68100737AA).~ Replace old shield (1UQ14TRMAA) with new shield (1XN96TRMAA) and bracket (68100737AA).~ The new bracket (68100737AA) is only needed if the vehicle doesn't already have it (check PN on…
• 10130087Aug 24, 2016Engine. PSU Exhaust Phaser 05048043AB If replacing the Exhaust Phaser for the following codes: P0340 Cam Missing/Camshaft Sensor Circuit and/or P0345 Cam Missing/Camshaft Sensor Circuit Engineering is requesting that all three Valve Timing components (Phaser, Actuator, OCV) be replaced.~ Please label the components of which bank they came from prior to parts return.
• 10218303May 4, 2016Electrical system, Equipment. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features.
• 10140254May 4, 2016Equipment, Electrical system. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features.
• 10219788Apr 27, 2016Seats. Pad, Seat Cushion Before replacing the above part(s), please call the Micah Straub (engineer) at cell (248) 613-2478. Engineering is gathering information regarding this system. If no response in 15 minutes, proceed with repair.
• 10138972Apr 27, 2016Equipment, Seats. Pad, Seat Cushion Before replacing the above part(s), please call the Micah Straub (engineer) at cell (248) 613-2478. Engineering is gathering information regarding this system. If no response in 15 minutes, proceed with repair.
• 10139956Apr 20, 2016Vehicle speed control. Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur…
• 10224652Apr 15, 2016Seats, Body and structure. Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
• 10219711Apr 15, 2016Seats. Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
• 10209582Apr 15, 2016Seats. Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
• 10138964Apr 15, 2016Seats, Equipment. Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
• 10215049Feb 10, 2016Equipment. Load Floor Handle.
• 10118797Feb 10, 2016Equipment. Load Floor Handle If you are in need of a load floor handle, please just order the handle, it is no longer necessary to replace the load floor assembly for a replacement load floor handle
• 10121927Jan 26, 2016Engine cooling. NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
• 10218152Dec 24, 2015Transmission and drivetrain, Electrical system. Flash: Powertrain Diagnostic And System Improvements.
• 10160080Dec 24, 2015Transmission and drivetrain, Electrical system. Flash: Powertrain Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The customer may describe a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) has been set: ? P0122 - Throttle Position Sensor 1 Circuit Low…
• 10121909Dec 24, 2015Electrical system, Transmission and drivetrain. Flash: Powertrain Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The customer may describe a Malfunction Indicator Lamp (MIL) illumination.
• 10074969Dec 24, 2015Electrical system. Summary to be provided on a future date.
• 10159946Nov 19, 2015Electrical system. Hands Free Feature Inoperative This bulletin involves updating the Hands Free Module (HFM) software. The customer may notice that the hands free feature (Bluetooth) does not work. On further inspection Diagnostic Trouble Code (DTC), U0197 - Lost Communication With Hands Free Phone Module may be found.
• 10149673Jul 11, 2015Brakes. Front Brake Squeak/Squeal Noise This bulletin involves replacing the front brake rotors. The customer may describe a high frequency front brake squeal or squeak, at approximately 8.4kHz. Noise may be intermittent, so not always possible to duplicate.
• 10058885Jul 11, 2015Brakes. 2012-2015 jeep grand cherokee: at approximately 8.4khz the customer may describe a high frequency front brake squeal or squeak
• 10229245May 27, 2015Transmission and drivetrain. Flash: Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Transmission Control Module (TCM) with new software.
• 10148932May 27, 2015Transmission and drivetrain. Flash: Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Transmission Control Module (TCM) with new software. The customer may experience one or more of the following: Grand Cherokee/Durango 3.6L Engine (Sales Code ERB) ? Erratic shifting complaints while driving up steep hills or towing during hot ambient temperature conditions. ? Transmission shifting does not meet…
• 10058533May 27, 2015Transmission and drivetrain. Procedure for transmission control module reprogramming with new software due to poor performance and erratic shifting
• 10220433Apr 29, 2015Seats. Front heated seats improvements.
• 10191404Apr 29, 2015Seats. Front heated seats improvements.
• 10150553Apr 24, 2015Brakes. Front Brake Squeak/Squeal Noise This bulletin involves replacing the front brake caliper guide pin bushings. The customer may describe a front brake squeak/squeal noise at cold temperatures or with cold brakes after sitting. Noise is most prevalent during a low-speed stop with light brake pedal effort.
• 10150546Apr 18, 2015Equipment, Transmission and drivetrain. RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following. ? When changing the language on the radio, the navigation may still display English. ? Help prevent navigation lockup. ? Ghost image of the vehicle?s brand logo on the display screen. ? Digital photos loaded onto the hard drive intermittently get…
• 10144868Mar 31, 2015Engine. Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley. The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.
• 10229202Feb 25, 2015Steering, Transmission and drivetrain, Electrical system, Exterior lighting. Flash: Gear Shift Indicator System Enhancements This bulletin involves reprogramming the Power Control Module (PCM) with new software. A small number of customers may experience improper gear shift point indications displayed in the EVIC if the paddle shift mode is selected on the steering wheel.
• 10223623Feb 25, 2015Transmission and drivetrain. Flash: Gear Shift Indicator System Enhancements This bulletin involves reprogramming the Power Control Module (PCM) with new software. A small number of customers may experience improper gear shift point indications displayed in the EVIC if the paddle shift mode is selected on the steering wheel.
• 10221536Feb 25, 2015Electrical system, Exterior lighting, Steering, Transmission and drivetrain. Flash: Gear Shift Indicator System Enhancements This bulletin involves reprogramming the Power Control Module (PCM) with new software. A small number of customers may experience improper gear shift point indications displayed in the EVIC if the paddle shift mode is selected on the steering wheel.
• 10144896Feb 25, 2015Electrical system, Transmission and drivetrain, Steering. Flash: Gear Shift Indicator System Enhancements This bulletin involves reprogramming the Power Control Module (PCM) with new software. A small number of customers may experience improper gear shift point indications displayed in the EVIC if the paddle shift mode is selected on the steering wheel.
• 10223599Feb 11, 2015Engine cooling. Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white…
• 10148597Jan 23, 2015Equipment. Service Bulletin/RRT 07-003-14/14-057 Superseded By Customer Satisfaction Notification (CSN) P49 Refer to service procedures outlined in CSN P49.
• 10148595Jan 23, 2015Electrical system, Engine cooling. Flash: DTC P0405 / P0406 - MIL Light On This bulletin involves reprogramming the Engine Control Module (ECM) with new software. A small number of customers may report the MIL light is on. On further inspection Diagnostic Trouble Code (DTC), P0405 - EGR POSITION SENSOR CIRCUIT LOW and/or P0406 - EGR POSITION SENSOR CIRCUIT HIGH may be found.

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