2015 Jeep Grand Cherokee Technical Service Bulletins

513 technical service bulletins (TSBs) are on record for the 2015 Jeep Grand Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10058295Aug 4, 2015Equipment, Electrical system. Some vehicles need radio software update due to incorrect navigation guidance exiting highway, teleprompter fails to appear when voice recognition (vr) button is pressed, blind spot chime intermittently fails to turn off, previous radio camera image is displayed before current image. Model 2015 charger, ram 4500, 5500, ram 3500, 2500, 1500 pickup, viper, cherokee, challenger, grand cherokee, durango, chrysler 300.
• 10149700Jul 29, 2015Equipment. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following: ? Blind Spot module beep or chime sound may be heard continuous (KL Only). ? Radio may keep the CAN bus network awake, causing a battery drain. ? Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat…
• 10149691Jul 23, 2015Equipment. RL4 RK4 RM4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Radio screen display freezes while using Point of Interest (POI) feature. ? Voice Recognition (VR) - voice commands not working. ? Improper translation of some words and units of meter and kilometers.
• 10058712Jul 23, 2015Electrical system. Jeep: when using point of interest feature the radio screen display freezes. Voice recognition commands may not work
• 10058709Jul 16, 2015Electrical system. Ra3 ra4 radio enhancements. Bulletin involves inspecting and updating radio software
• 10149674Jul 13, 2015Electrical system. RA2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Audio mutes. ? Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. ? Touchscreen confirmation…
• 10058565Jul 13, 2015Electrical system, Equipment. Chrysler: some vehicles experience screen lock up on radio display or the screen goes blank, intermittently, text message is grayed out soft keys, back up display turns off. Model 2015 charger, durango, grand cherokee, cherokee, ram 1500, 2500, 3500, 3500 cab, 4500 cab, truck.
• 10149673Jul 11, 2015Brakes. Front Brake Squeak/Squeal Noise This bulletin involves replacing the front brake rotors. The customer may describe a high frequency front brake squeal or squeak, at approximately 8.4kHz. Noise may be intermittent, so not always possible to duplicate.
• 10058885Jul 11, 2015Brakes. 2012-2015 jeep grand cherokee: at approximately 8.4khz the customer may describe a high frequency front brake squeal or squeak
• 10149672Jul 9, 2015Equipment. RG2 Or RJ2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may be locked. ? Backup display may not turn off. ? Audio Mutes. ? Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. ? Touchscreen…
• 10057668Jul 9, 2015Electrical system. Chrysler 2015 jeep cherokee, ram 1500 pickup- ram 2500,3500,4500. Customers are not able to change temp. Of heated seats , radio not allowing selection of proper language, radio fans continue to run at high speed. *lj updated 10/13/15.
• 10149666Jul 3, 2015Transmission and drivetrain. Flash: 8HP70 Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience one of more of the following conditions. ? Bump sensation during low speed tip-in acceleration. ? Downshift engine flare during coast down deceleration at higher altitudes. ? Bump sensation during 6-5 downshift. ? Bump…
• 10149665Jul 3, 2015Transmission and drivetrain. Flash: 3.0L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one of more of the following Diagnostic Trouble Codes (DTCs) set in the PCM memory. ? P2299-00 - Brake Pedal…
• 10058572Jul 3, 2015Transmission and drivetrain, Electrical system. Jeep: some vehicles will require latest software reprogramming of transmission control module (tcm) due to experiencing a bump sensation during 1-2 upshift or 6-5 downshift or during low speed tip in acceleration or vehicle set snow mode while stationary. Model 2015 grand cherokee.
• 10150620Jun 27, 2015Engine cooling, Equipment. Incorrect Engine Mount Isolator Installed On 3.0L Diesel Engine This bulletin involves replacing the right and left side engine mount isolators. Incorrect dampening rate engine mount isolators may have been installed on the vehicle which may cause one or more of the following symptoms: ? Shake and/or vibration at idle felt in the steering wheel and seat track. ? Road surface input shake felt in the steering wheel…
• 10150623Jun 23, 2015Electrical system. Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi. This Symptom/Condition Only Applies to…
• 10150607Jun 4, 2015Equipment, Body and structure. Door Glass Run Seal Weatherstrip Separated At Corner This bulletin involves inspecting and if necessary, replacing the door glass run seal. The customer may describe what appears to be a tear or cut in the corner of the glass run seal. Glass run seal may separate at bonded corners due to insufficient seal bond strength as shown in (Fig. 1). Fig. 1 Door Glass Run Seal Seam Separation 1 - Seam Separation This…
• 10148937May 28, 2015Body and structure. Improper Hood Switch Operation This bulletin involves performing a Body Control Module (BCM) Proxi Configuration and Proxi Alignment. The customer may notice that the security alarm will not sound when the hood is opened.
• 10148935May 28, 2015Transmission and drivetrain. Flash: 3.0L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) Illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) stored in the PCM memory. ? P204F-00 - Reductant…
• 10148923May 22, 2015Transmission and drivetrain. Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience a ?Stop/Start Ready? message in the Instrument Panel Cluster (IPC) when the vehicle did not perform an auto stop event. This message typically occurs while the vehicle is being driven in Snow Mode.
• 10150558Apr 30, 2015Electrical system. Media Hub Inoperative This bulletin involves performing a Restore Vehicle Reconfiguration. The customer may notice that the USB port, SD or AUX port (Media hub) is inoperative.
• 10220433Apr 29, 2015Seats. Front heated seats improvements.
• 10191404Apr 29, 2015Seats. Front heated seats improvements.
• 10220462Apr 25, 2015Transmission and drivetrain. 8HP70 Tranmission shift enhancements.
• 10220453Apr 25, 2015Transmission and drivetrain. 6.4L Powertrain diagnostic and system enhancement.
• 10191433Apr 25, 2015Transmission and drivetrain. 8HP70 Tranmission shift enhancements.
• 10191424Apr 25, 2015Transmission and drivetrain. 6.4L Powertrain diagnostic and system enhancement.
• 10150553Apr 24, 2015Brakes. Front Brake Squeak/Squeal Noise This bulletin involves replacing the front brake caliper guide pin bushings. The customer may describe a front brake squeak/squeal noise at cold temperatures or with cold brakes after sitting. Noise is most prevalent during a low-speed stop with light brake pedal effort.
• 10150548Apr 21, 2015Transmission and drivetrain, Electrical system. Flash: Transmission Shift Enhancements This bulletin involves reprogramming of the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) Illumination. Upon further investigation, the technician may find Diagnostic Trouble Code (DTC) P0734 - Gear 4 Shift Incorrect Ratio stored in the TCM memory.
• 10144870Mar 31, 2015Body and structure, Latches, locks and linkages. Cargo Compartment Load Floor Panel Latch Handle Broken This bulletin involves replacing the cargo compartment load floor panel latch handle. The customer may describe a broken cargo compartment load floor panel latch handle.
• 10144857Mar 27, 2015Equipment, Electrical system. RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Enable High Definition (HD) feature, (RA4 radios located in Canada and Mexico). ? Keyboard improvements, in the Points Of Interest (POI) section. ? Low battery condition due to the radio remaining powered up after the ignition has been…
• 10144855Mar 25, 2015Transmission and drivetrain, Electrical system. Flash: 8HP70 SRT Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience one or more of the following conditions. ? Less than desired gear shifts when driving on steep grades in lower altitudes. ? Less than desired gear shifts during aggressive, high speed driving. ? Erratic 1-2 upshift…
• 10144852Mar 24, 2015Electrical system, Equipment, Steering, Seats. RA2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may experience one or more of the following: ? Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. ? Touchscreen confirmation beep may be too loud (Grand Cherokee only). ? U0208-00 - Loss Communication With Heated Seat Control Module (Cherokee only). Improvements: ?…
• 10144851Mar 24, 2015Steering, Equipment, Seats. RG2 Or RJ2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may experience one or more of the following: ? Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. ? Touchscreen confirmation beep may be too loud. ? The radio does not allow selection of the Polish language. ? The radio fan continually runs at high speed. ?…
• 10144846Mar 21, 2015Suspension, Equipment. Incorrect Bolts Used On Rear Shock Absorber Upper Mount This bulletin involves replacing the rear shock absorber upper mount bolts. Incorrect bolts used on the rear shock absorber upper mounts.
• 10144841Mar 14, 2015Electrical system, Transmission and drivetrain. Flash: 3.0L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one of more of the following Diagnostic Trouble Codes (DTCs) set in the PCM memory. ? P20C2 - Reductant Heater…
• 10144839Mar 14, 2015Engine, Transmission and drivetrain, Electrical system. Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience a ?Stop/Start Ready? message in the Instrument Panel Cluster (IPC) when the vehicle did not perform an auto stop event. This message typically occurs while the vehicle is being driven in Snow Mode.
• 10144834Mar 11, 2015Tires. Flash: Service Tire Pressure System Message This bulletin involves updating the Tire Pressure Module (TPM) software and performing a Misc-function routine. The customer may notice a message ?Service Tire Pressure System? displayed on the cluster. On further inspection the technician may find the following Diagnostic Trouble Codes (DTCs): ? C151D - Tire Pressure Sensor Location Undetermined. ? C1581 - Front/Rear…
• 10057925Mar 11, 2015Electrical system. Chrysler 2014-2015 dodge journey, durango, charger, jeep cherokee: customers may notice a displayed message on the instrument cluster "service tire pressure system".
• 10229199Feb 21, 2015Latches, locks and linkages. Rear Liftgate Will Not Open Intermittently This bulletin involves verifying liftgate release operation and if necessary, replacing the rear liftgate latch. A small number of customers may comment that the rear liftgate will not open intermittently.
• 10223620Feb 21, 2015Body and structure. Rear Liftgate Will Not Open Intermittently This bulletin involves verifying liftgate release operation and if necessary, replacing the rear liftgate latch. A small number of customers may comment that the rear liftgate will not open intermittently.
• 10221533Feb 21, 2015Body and structure. Rear Liftgate Will Not Open Intermittently This bulletin involves verifying liftgate release operation and if necessary, replacing the rear liftgate latch. A small number of customers may comment that the rear liftgate will not open intermittently.
• 10144893Feb 21, 2015Latches, locks and linkages. Rear Liftgate Will Not Open Intermittently This bulletin involves verifying liftgate release operation and if necessary, replacing the rear liftgate latch. A small number of customers may comment that the rear liftgate will not open intermittently.
• 10223615Feb 17, 2015Fuel system. Diesel Fuel Filter Weepage in Extreme Cold Conditions This bulletin involves installing a new fuel/ water separator filter. Diesel fuel weepage from bottom of the vehicle when a cold soaked vehicle is started at temperatures of -13 F (-25 C) or below when using artic diesel fuel or a cold weather diesel fuel additive.
• 10221528Feb 17, 2015Fuel system. Diesel Fuel Filter Weepage in Extreme Cold Conditions This bulletin involves installing a new fuel/ water separator filter. Diesel fuel weepage from bottom of the vehicle when a cold soaked vehicle is started at temperatures of -13 F (-25 C) or below when using artic diesel fuel or a cold weather diesel fuel additive.
• 10144888Feb 17, 2015Equipment, Fuel system. Diesel Fuel Filter Weepage in Extreme Cold Conditions This bulletin involves installing a new fuel/ water separator filter. Diesel fuel weepage from bottom of the vehicle when a cold soaked vehicle is started at temperatures of -13 F (-25 C) or below when using artic diesel fuel or a cold weather diesel fuel additive.
• 10148596Jan 23, 2015Electrical system. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. ? Not possible to set temperature in degree C using the VR (UK vehicles only). ? Teleprompter does not appear when pressing the…
• 10229920Dec 23, 2014Electrical system. RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). The Radio may switch from SiriusXM to an AM station by itself. Uconnect registration always present, can not remove…
• 10221091Dec 23, 2014Electrical system, Brakes, Air bags. RA3 RA4 Radio Enhancements if required, updating the radio software. A small number of customers may experience one or more of the following: Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). The Radio may switch from SiriusXM to an AM station by itself. Uconnect registration always present, can not remove Uconnect account. Teleprompter does not…
• 10139921Dec 23, 2014Equipment, Electrical system. RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only) The Radio may switch from SiriusXM to an AM station by itself Uconnect registration always present, can not remove…

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