2014 Kia Cadenza Technical Service Bulletins

117 technical service bulletins (TSBs) are on record for the 2014 Kia Cadenza. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10143404Jul 30, 2018Visibility (wipers, defrost, mirrors), Lane departure. PITSTOP - NO COMMUNICATION WITH BLIND SPOT DETECTION AFTER COLLISION REPAIRS - This Pitstop provides information relating to the vehicles listed below with Blind Spot Detection (BSD), which may exhibit a ?Check BSD System? message and no communication with the BSD system after collision repairs.
• 10133170Mar 2, 2018Engine cooling. PITSTOP - ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be considered serviceable, and should be thoroughly cleaned and transferred to the new engine.
• 10126423Nov 20, 2017Electrical system. TSB - IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations.
• 10116101Jun 27, 2017Electrical system. PITSTOP: TPMS SENSOR POSITION - When diagnosing TPMS-related DTCs, make sure you are investigating the correct sensor. The TPMS positioning from the manufacturer may be different from the positioning shown on a KDS.
• 10116104Jun 8, 2017Transmission and drivetrain, Equipment. PITSTOP: CUSTOMER TIP: ACCELERATOR PEDAL FUNCTION/DESCRIPTION - On all K900 (KH), Cadenza (VG, YG), and Optima (JF, JFa, JF-HEV, JF-PHEV) vehicles, the accelerator pedal features a small detent with a spring to provide increased resistance to help avoid unnecessary fuel consumption when applying full throttle. When the driver depresses the pedal beyond the resistance where the detent is felt (above 85% WOT), the…
• 10109855Mar 21, 2017Visibility (wipers, defrost, mirrors), Equipment. TSB: DEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB), incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Depending on the specific model, the HVAC control head monitors ambient temperature and/or cabin humidity to determine which settings will best prevent the windows from fogging.
• 10109813Jan 18, 2017Engine cooling. PITSTOP: MANUAL EVAPORATIVE EMISSIONS TEST FOR HARD TO FIND/SMALL LEAKS - If the malfunction indicator lamp (MIL) is illuminated with DTC(s) P0442, P0455, P0456, or P0457 (Evaporative Emissions System-Leak detected) and the evaporative (EVAP) leak self-test resulted in NTF, a manual EVAP test is recommended.
• 10109812Jan 18, 2017Equipment. TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use.? Some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking…
• 10109777Nov 4, 2016Equipment, Latches, locks and linkages. TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Though not limited to the following, some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.?
• 10109788Oct 31, 2016Equipment, Electrical system. TSB: INHIBITOR SWITCH DIAGNOSIS INFORMATION - This bulletin gives information regarding the steps to take regarding the diagnosis of the Inhibitor Switch.
• 10109682Oct 21, 2016Electrical system, Equipment. TSB: NAVIGATION SOFTWARE UPDATE - NO SIRIUS TRAFFIC DISPLAY - This bulletin provides the procedure for updating the Navigation software on some Sportage (SL), Cadenza (VG), Optima (QF/TF), and Optima (TF HEV) vehicles, which may experience an inactive (grayed out) Sirius Traffic icon, no traffic flow shown, or a ?There is no traffic on route.? message.
• 10090945Sep 30, 2016Equipment. Pitstop: hvac receiver/dryer - desiccant replacement - in the event of a hvac system concern in which metal particles or shards have contaminated the system, the desiccant or the entire a/c receiver/dryer assembly may need to be replaced. This is due to the fact that it may be impossible to remove all metal contaminants from the receiver/dryer during the a/c flushing procedure. Refer to the included table for…
• 10090819Sep 20, 2016Engine. Tsb rev4: chatter/rattle noise from engine after cold soak - this bulletin provides information about the timing chain tensioner replacement on some 2014~16my cadenza (vg), produced from february 1, 2013 through january 7, 2016, and some 2014~2015my sorento (xma) vehicles, produced from december 17, 2012 through december 11, 2014, which may experience a brief chattering or rattling noise concern from the engine on…
• 10090824Sep 13, 2016Steering. Tsb rev1: mdps flexible coupling replacement - this bulletin is issued to provide information about the replacement of the flexible coupling in the mdps motor of some vehicles which might experience a “knock” noise originating from the mdps, when moving the steering wheel to right or left when the vehicle is stopped. This is caused by premature wear of the flexible coupling in the mdps motor.
• 10090966Sep 1, 2016Lane departure, Equipment, Electrical system. Pitstop: recalibration of blind spot detection after collision repairs - this pitstop provides information relating to some vehicles equipped with blind spot detection (bsd), which may exhibit a “check bsd system” message with dtcs: c270254 and c270354: c270254: control module master missing calibration / c270354: control module slave missing calibration
• 10089582Aug 31, 2016Engine. Tsb: chatter/rattle noise from engine after cold soak - this bulletin provides information about the timing chain tensioner replacement on some 2014~16my cadenza (vg), produced from february 1, 2013 through january 7, 2016, and some 2014~2015my sorento (xma) vehicles, produced from december 17, 2012 through december 11, 2014, which may experience a brief chattering or rattling noise concern from the engine on…
• 10089591Aug 16, 2016Steering. Tsb: mdps flexible coupling replacement - this bulletin is issued to provide information about the replacement of the flexible coupling in the mdps motor of some vehicles which might experience a “knock” noise originating from the mdps, when moving the steering wheel to right or left when the vehicle is stopped. This is caused by premature wear of the flexible coupling in the mdps motor.
• 10183428Apr 28, 2016Body and structure, Visibility (wipers, defrost, mirrors). PITSTOP - RATTLING, SQUEAKING OR CREAKING NOISES FROM ROOF AREA - This bulletin describes the Service Procedures to follow when addressing a rattling, squeaking and/or creaking noise concern coming from the Panorama Sunroof area.
• 10079922Apr 28, 2016Visibility (wipers, defrost, mirrors). Pitstop: rattling, squeaking or creaking noises from roof area - this bulletin describes the service procedures to follow when addressing a rattling, squeaking and/or creaking noise concern coming from the panorama sunroof area.
• 10183431Apr 4, 2016Equipment, Electrical system. TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones.
• 10091941Mar 1, 2016Engine. This bulletin provides information about the timing chain tensioner replacement on some 2014-2016 my cadenza vehicles produced from sop through january 7, 2016, which may experience a brief chattering or rattling noise concern from the engine at start-up after a cold soak. After confirming the noise concern, follow the procedures outlined in the tsb to resolve the concern.
• 10089469Mar 1, 2016Engine. Tsb: chatter/rattle noise from engine after cold soak - this bulletin provides information about the timing chain tensioner replacement on some 2014~16my cadenza (vg) vehicles, produced from sop through january 7, 2016, which may experience a brief chattering or rattling noise concern from the engine on start-up, after a cold soak. After confirming the noise concern, follow the procedures outlined in this tsb to…
• 10080084Jan 29, 2016Back-over prevention (rear camera). Tsb: rear view camera diagnosis/replacement - this bulletin provides information to diagnose and/or replace the rear view camera of some kia vehicles (see table on pg. 6 for specific models and production dates) which may exhibit inadequate image quality from the rear view camera. Diagnose the concerns using the information in this bulletin and, if necessary, replace the rear view camera with an improved part by…
• 10088983Oct 19, 2015Electrical system. Tsb: kds - audio update module (aum) - the gds audio update module (aum) was introduced in fourth quarter of 2013. This special service tool (sst) was developed to improve the efficiency and effectiveness of updating 2010my, and later, kia audio head units using a gds, and now, the same functionality is available on kds. Some technicians may not be aware of the benefits the aum tool has to offer.
• 10197338Sep 1, 2015Back-over prevention (rear camera). Chatter/Rattle Noise from engine after cold soak
• 10074741Sep 1, 2015Engine. Summary to be provided on a future date.
• 10116821Aug 12, 2015Equipment, Electrical system. TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange (ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. This procedure will now be required when ordering head units through the Direct Exchange Program (see Parts Bulletin 91-961-0005).
• 10089354Aug 12, 2015Electrical system. Tsb: identifying head unit software version for direct exchange - this bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. This procedure will now be required when ordering head units through the direct exchange program.
• 10089382Aug 3, 2015Transmission and drivetrain. Tsb: 6-spd. A/t adaptive value reset /relearn - this bulletin provides the procedures necessary to reset and relearn the adaptive values after transmission replacement or reprogramming/replacement of the pcm/tcm. After the adaptive values are reset, the transmission computer adaptive values must be relearned by driving in a precise manner to “teach” the computer the proper solenoid duty and line pressure for the…
• 10089381Aug 3, 2015Transmission and drivetrain. Tsb: tcm upgrade – shift logic improvement - this bulletin provides information related to a tcm (transmission control module) software upgrade for some 2014~2015my cadenza (vg) vehicles, produced from february 11, 2013 through july 11, 2014 and from july 14, 2014 through december 12, 2014, to improve a transmission shift concern that may be described as “hunting” and/or busy shift. To resolve the concern…
• 10197336Aug 1, 2015Transmission and drivetrain. TCM Upgrade - Shift Logic Improvement
• 10075431Aug 1, 2015Transmission and drivetrain. Summary to be provided on a future date.
• 10089615Jul 14, 2015Electrical system. Tsb: “c” state error message on version 8.5 map update - this bulletin describes an sd card replacement procedure for customers that have a specific error displayed on the navigation head unit (shown below) after purchasing and installing a version 8.5 map update sd card. A total of 129 affected sd cards were purchased by customers through kia dealers, from january 1st to may 11th, 2015.
• 10089625Jul 2, 2015Engine. Pitstop: dtc p0315 - crankshaft position (ckp) sensor variation not learned - when encountering a customer complaint of engine misfire with a malfunction indicator light (mil) on in the dash, check for the presence of dtc p0315 – crankshaft position sensor (ckp) variation not learned. Use the vmi to view the scope pattern of the crankshaft position sensor signal. Verify a good equal crankshaft sensor pattern is…
• 10058534Jul 1, 2015Engine. Kia: crankshaft position sensor (ckp) variation has not learned causing misfire of engine and malfunction indicator light (mil) to come in dash. Model all. No years listed.
• 10092132Jun 26, 2015Electrical system, Equipment. Tsb: navigation head unit sd card replacement - this bulletin describes the sd card exchange/replacement procedure related to error messages that may be displayed on the navigation screen when the incorrect sd card is inserted. Note: only new models (during pdi inspection or at the point of purchase) or compatibility mismatches that occur after head unit replacement will be considered for this program.
• 10089742Jun 26, 2015Equipment, Electrical system. Tsb: navigation head unit sd card replacement - this bulletin describes the sd card exchange/replacement procedure related to error messages that may be displayed on the navigation screen when the incorrect sd card is inserted. Note: only new models (during pdi inspection or at the point of purchase) or compatibility mismatches that occur after head unit replacement will be considered for this program.
• 10092147Jun 1, 2015Transmission and drivetrain. Tsb: 6 spd a/t solenoid replacement – multiple dtcs - this bulletin provides information relating to the replacement of various shift solenoids on 6-speed automatic transaxles with dtcs p0741, p0743, p0748, p0753, p0758, p0763, p0768, p0773, p1778 and p2709. Replace the solenoids if current or history codes are present; do not replace the transaxle. To reduce vehicle repair time, this procedure can be performed…
• 10089761Jun 1, 2015Transmission and drivetrain. Tsb: 6 spd a/t solenoid replacement – multiple dtcs - this bulletin provides information relating to the replacement of various shift solenoids on 6-speed automatic transaxles with dtcs p0741, p0743, p0748, p0753, p0758, p0763, p0768, p0773, p1778 and p2709. Replace the solenoids if current or history codes are present; do not replace the transaxle. To reduce vehicle repair time, this procedure can be performed…
• 10089987Apr 24, 2015Engine, Vehicle speed control. Pitstop: smart pedal feature - the “smart pedal” is an integral part of the engine management system (ems) functionality which monitors and prevents the simultaneous activation of accelerator and brake pedals. When engaged, the feature reduces engine power to idle.
• 10109794Nov 3, 2014Electrical system, Equipment. TSB: NAVIGATION UNIT SOFTWARE UPGRADE - This bulletin provides the procedure for upgrading the navigation system software on some 2014MY Cadenza (VG) Sorento (XMa) and Optima (TF/QF) vehicles, produced from March 11, 2013 through January 24, 2014.
• 10109787Oct 7, 2014Equipment. TSB: GENERAL INFORMATION AND DIAGNOSIS FOR SMART KEY FOB SYSTEMS AND START/STOP BUTTONS - This bulletin provides information related to the Smart Key Systems on vehicles equipped with A/T (automatic transaxle) and Start/Stop Buttons (SSB).
• 10109785Oct 3, 2014Electrical system, Equipment. TSB: NAVIGATION UNIT SOFTWARE UPGRADE - This bulletin provides the procedure for upgrading the navigation system software on some 2014MY Cadenza (VG) and Optima (TF/QF) vehicles, produced from March 11, 2013 through January 24, 2014.
• 10109739Aug 6, 2014Equipment. TSB: NAVIGATION UNIT PART NUMBER AND SD CARD COMPATIBILITY - This bulletin provides information regarding navigation unit part numbers, and compatible SD Card part numbers, for some Cadenza (VG), Sorento (XMa) and Forte (YD) vehicles.
• 10109691Jul 8, 2014Steering. TSB: MDPS FLEXIBLE COUPLING REPLACEMENT - Rev 2 - This bulletin provides information related to the replacement of the flexible coupling in the MDPS motor of some of vehicles, which may experience a ?clicking? noise emanating from the MDPS when turning the steering wheel left or right, while stopped. This condition may be caused by premature wear of the flexible coupling in the MDPS.
• 10109666Jun 20, 2014Equipment. TSB: TESTING A/C COMPRESSOR FUNCTION USING GDS - This bulletin provides information on a new procedure to test A/C compressor function using the GDS.
• 10109665Jun 11, 2014Steering, Equipment. TSB: MDPS FLEXIBLE COUPLING REPLACEMENT - This bulletin provides information related to the replacement of the flexible coupling in the MDPS motor of some of vehicles, which may experience a ?clicking? noise emanating from the MDPS when turning the steering wheel left or right, while stopped.
• 10109657May 28, 2014Fuel system. PIT STOP: ROUGH IDLE AFTER COLD START ON 3.3L GDI ENGINE - When addressing a customer complaint of rough idle, which occurs only on the first start of the day and lasts for 30-45 seconds, check for the possibility of poor injector performance in a particular cylinder.
• 10109652May 22, 2014Equipment. TSB: 6 SPD A/T SOLENOID REPLACEMENT ? DTC P0741 - This bulletin provides information relating to the replacement of the Damper Clutch (D/C) Solenoid on 6-speed automatic transaxles with DTC P0741 (active or history), instead of replacing the transaxle. To reduce vehicle repair time, this procedure can be performed with the transaxle installed in the vehicle.
• 10109649May 22, 2014Steering. TSB: MDPS FLEXIBLE COUPLING REPLACEMENT - This bulletin provides information related to the replacement of the flexible coupling in the MDPS motor of some of vehicles, which may experience a ?clicking? noise emanating from the MDPS when turning the steering wheel left or right, while stopped. This condition may be caused by premature wear of the flexible coupling in the MDPS.

← All problems reported for the 2014 Kia Cadenza