2024 Kia EV9 Technical Service Bulletins

80 technical service bulletins (TSBs) are on record for the 2024 Kia EV9. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11037369Sep 16, 2026Fuel system, Electrical system. This Pitstop provides information related to Electric Vehicle (EV) charging on 2024 - 2026MY EV9 (MV1, MV1a) vehicles. In some cases, high-voltage charging performance may be limited or inoperative and accompanied by an illuminated malfunction indicator lamp (MIL) with DTC P343A98 stored. This condition may occur if the Electric Water Pump #1 (Power Electronics) E65 connector and Electric Water Pump #2…
• 11036461Sep 1, 2026Electrical system. PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2601B) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on all 2024-2025 MY and certain 2026 MY EV9 vehicles to install enhanced windshield wiper software that provides drivers with additional reminders related to the use of the windshield wipers during winter conditions.
• 11036460Sep 1, 2026Electrical system. PRODUCT IMPROVEMENT CAMPAIGN: OWNER'S MANUAL INSERT LEAFLET (PI2601B) - This document is the PI2601B Owner's Manual Insert Leaflet that contains revised information for wipers. Vehicle owners are advised to keep this leaflet with the Owner's Manual.
• 11036463Aug 22, 2026Electrical system. TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: WIPER MESSAGE LOGIC IMPROVEMENT (PI2601B) - This bulletin provides information to install enhanced windshield wiper software on certain 2024–2026MY EV9 (MV1, MV1a) vehicles as listed.
• 11036462Aug 20, 2026Electrical system. PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER (PI2601B) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign PI2601B.
• 11036459Aug 20, 2026Electrical system. PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (PI2601B) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a a Product Improvement Campaign on all 2024-2025 MY and certain 2026 MY EV9 vehicles, manufactured from September 25, 2023 through July 16, 2026, to install enhanced windshield wiper software that provides drivers with additional…
• 11036458Aug 20, 2026Electrical system. PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO (PI2601B) - This document is the announcement to the dealer principals advising that Kia is conducting a Product Improvement Campaign on all 2024-2025 MY and certain 2026 MY EV9 vehicles, manufactured from September 25, 2023 through July 16, 2026, to install enhanced windshield wiper software that provides drivers with additional reminders related to the use of…
• 11036618Aug 8, 2026Visibility (wipers, defrost, mirrors). PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2601A Flight 102) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on 2024-2026 MY EV9 vehicles to replace the passenger-side wiper arm on your vehicle with an improved wiper arm of a different shape and angle to increase the clearance between the wiper and windshield cowl.
• 11033934Jun 4, 2026Body and structure. TECHNICAL SERVICE BULLETIN: KEY AND CYLINDER SET REPLACEMENT - This bulletin provides information to replace the driver’s door lock and trunk lid key cylinders on some 2019-2024MY Kia vehicles listed below. On affected vehicles, the stored key code may not correspond to the mechanical key profile, which can result in incorrect key cutting when the original key is lost or damaged.
• 11033217May 28, 2026Electrical system. TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles…
• 11031850May 1, 2026Visibility (wipers, defrost, mirrors). PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2601A) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on 2024-2026 MY EV9 vehicles to replace the passenger-side wiper arm on your vehicle with an improved wiper arm of a different shape and angle to increase the clearance between the wiper and windshield cowl.
• 11031852Apr 30, 2026Visibility (wipers, defrost, mirrors). TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: PASSENGER SIDE WIPER ARM REPLACEMENT (PI2601A) - This bulletin provides the service procedure to replace the passenger-side (RH) windshield wiper arm on certain 2024-2026MY EV9 (MV1, MV1a) vehicles listed in the table below. During winter conditions, the windshield wipers may become temporarily inoperable due to accumulated snow on the windshield or cowl area.
• 11031851Apr 29, 2026Visibility (wipers, defrost, mirrors). PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER (PI2601A) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign PI2601A.
• 11031849Apr 29, 2026Visibility (wipers, defrost, mirrors). PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (PI2601A) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a a Product Improvement Campaign on 2024-2026 MY EV9 vehicles, manufactured from September 25, 2023 through April 9, 2026, to replace the passenger-side wiper arm with an improved wiper arm of a different shape and angle to…
• 11031848Apr 29, 2026Visibility (wipers, defrost, mirrors). PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO (PI2601A) - This document is the announcement to the dealer principals advising that Kia is conducting a a Product Improvement Campaign on 2024-2026 MY EV9 vehicles, manufactured from September 25, 2023 through April 9, 2026, to replace the passenger-side wiper arm with an improved wiper arm of a different shape and angle to increase the clearance between the…
• 11031906Apr 14, 2026Electrical system. TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. The software downloads and USB preparation process is similar across all supported platforms; however, in‑vehicle installation procedures vary by head unit type.
• 11028736Feb 6, 2026Electrical system. VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC360) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign on certain 2024-2026 MY EV9 vehicles to reposition an electrical connector in the driver's footwell to prevent accidental disconnection by the driver's foot.
• 11028530Feb 5, 2026Electrical system. VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC360) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC360.
• 11028527Feb 5, 2026Electrical system. VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC360) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Service Campaign on certain 2024-2026 MY EV9 vehicles manufactured from September 25, 2023 through April 29, 2025 to reposition an electrical connector in the driver’s footwell to prevent accidental disconnection by the driver’s foot.
• 11028522Feb 5, 2026Electrical system. VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC360) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign on certain 2024-2026 MY EV9 vehicles manufactured from September 25, 2023 through April 29, 2025 to reposition an electrical connector in the driver’s footwell to prevent accidental disconnection by the…
• 11028513Feb 5, 2026Electrical system. TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: EF31 CONNECTOR BRACKET REPLACEMENT (SC360) - This bulletin provides information on repositioning the EF31 electrical connector by replacing the bracket with an improved one for certain 2024MY-2026MY EV9 (MV, MVa) vehicles within the production ranges listed in the table of this bulletin. The EF31 electrical connector, located near the top of the driver’s…
• 11027620Jan 15, 2026Visibility (wipers, defrost, mirrors), Electrical system. IMPORTANT REMINDER: REMOVAL OF SNOW/ICE BEFORE DRIVING YOUR EV9 IN WINTER CONDITIONS: OWNER NOTIFICATION (MVSNOW) - As part of Kia’s ongoing commitment to providing vehicle owners with a superior ownership experience, Kia would like to remind owners about the importance of proper SNOW/ICE REMOVAL BEFORE DRIVING, as well as the related windshield wiper system warning feature.
• 11027619Jan 10, 2026Visibility (wipers, defrost, mirrors), Electrical system. TECHNICAL SERVICE BULLETIN: WINDSHIELD WIPER LOGIC IMPROVEMENT (PI2502) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
• 11026698Dec 9, 2025Back-over prevention (rear camera). PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object.
• 11025901Nov 21, 2025Visibility (wipers, defrost, mirrors). TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: WINDSHIELD WIPER LOGIC IMPROVEMENT (PI2502) - This bulletin provides information to install enhanced windshield wiper software that provides drivers with additional warnings related to the use of the windshield wipers during winter conditions on all 2024-2025 MY and certain 2026 MY EV9 (MV1, MV1a) vehicles manufactured from September 25, 2023, through…
• 11025762Nov 21, 2025Electrical system. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: FPM OPERATION LOGIC IMPROVEMENT (SA637) - This bulletin provides instructions for updating the Finger Print Module (FPM) software on all 2024–2026MY EV9 (MV1, MV1a) vehicles. The affected vehicles may experience discharge of the auxiliary (12-volt) battery when the vehicle is parked for an extended period due to the FPM not entering sleep mode. This may result in a…
• 11025902Nov 15, 2025Visibility (wipers, defrost, mirrors). PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2502) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign to install enhanced windshield wiper software in all 2024-2025 MY and certain 2026 MY EV9 vehicles to provide drivers with additional warnings related to the use of the windshield wipers during winter conditions.
• 11025932Nov 14, 2025Visibility (wipers, defrost, mirrors). PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER (PI2502) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign PI2502.
• 11025905Nov 14, 2025Visibility (wipers, defrost, mirrors). PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO (PI2502) - This document is the announcement to the dealer principals advising that Kia is conducting a Product Improvement Campaign on all 2024-2025 MY and certain 2026 MY EV9 vehicles, manufactured from September 25, 2023 through November 28, 2025, to install enhanced windshield wiper software that provides drivers with additional warnings related to the use of…
• 11025904Nov 14, 2025Visibility (wipers, defrost, mirrors). PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (PI2502) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a a Product Improvement Campaign on all 2024-2025 MY and certain 2026 MY EV9 vehicles, manufactured from September 25, 2023 through November 28, 2025, to install enhanced windshield wiper software that provides drivers with…
• 11023485Oct 1, 2025Transmission and drivetrain, Electrical system. RELEASE NOTES: OVER-THE-AIR: SERVICE ACTION: SOFTWARE UPDATE FOR SHIFT-BY-WIRE AND WIRELESS PHONE CHARGER (SA618-SA626) - This Over-the-Air (OTA) software update is designed to update the Shift-By-Wire (SBW) and Wireless Phone Charger (WPC) logic of certain 2024 EV9 vehicles. This update is designed to improve shift control logic for smoother shifts into Reverse as well as the Digital Key 2 feature to better detect…
• 11023280Sep 16, 2025Transmission and drivetrain, Electrical system. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: SBW GEAR SELECTION LOGIC IMPROVEMENT (SA626) - This bulletin provides information to upgrade the ‘E-SHIFTER’ system software on certain 2024-2025MY EV9 (MV1) vehicles produced from May 3, 2023, through January 6, 2025, which may exhibit an intermittent inability to select the Reverse (R) gear position. When this occurs, the vehicle returns to the Neutral (N) gear position…
• 11022347Aug 22, 2025Electrical system. PITSTOP: TECHNICAL OPERATIONS: DCU IDENTIFICATION AND DAIGNOSTIC AID - This Pitstop provides information on identifying the Data Connectivity Unit (DCU) in Kia vehicles equipped with Connected Car Navigation Cockpit (ccNC) and ccNC Lite head units, as well as a diagnostic aid when diagnosing Kia Connect concerns. When diagnosing non-operational Kia Connect concerns, under no circumstance should the DCU be swapped…
• 11021136Jul 31, 2025Body and structure. TECHNICAL SERVICE BULLETIN: CONSOLE ARMREST LOWER COVER AND BUMPER REPLACEMENT - This bulletin provides information to replace the console armrest lower cover and bumpers on some 2024-2025MY EV9 (MV1) vehicles produced from July 27, 2023 through April 26, 2024. The affected vehicles may exhibit console armrest wobbling and/or rattling when closed.
• 11020592Jul 2, 2025Electrical system. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: WPC DISCHARGE LOGIC IMPROVEMENT (SA618) - This bulletin provides instructions for updating the Wireless Power Charging ‘WPC’ system software on certain 2024MY EV9 (MV1) vehicles produced from November 19, 2023, through May 5, 2024. The affected vehicles may experience the 12V battery drained while the vehicle is parked due to the wireless charging unit remaining…
• 11019737Jun 25, 2025Transmission and drivetrain, Electrical system. RELEASE NOTES: OVER-THE-AIR: SERVICE ACTION: SOFTWARE UPDATE FOR SHIFTER CONTROL UNIT (SCU) (SA594) - This Over-the-Air (OTA) software update is designed to improve the gear shift logic in the Shifter Control Unit (SCU) of certain 2024 and 2025 EV9 vehicles.
• 11018850May 30, 2025Electrical system. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: BODY DOMAIN CONTROLLER REPLACEMENT (SA603) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the Body Domain Controller (BDC) on certain 2024MY EV9 (MV)vehicles produced from May 03, 2024 through June 18, 2024.
• 11017369Apr 30, 2025Fuel system, Electrical system. OVER-THE-AIR: SOFTWARE UPDATE FOR V2X ENHANCEMENT - This Over-the-Air (OTA) software update is designed to update the Vehicle Charging Management System (VCMS), Vehicle Control Unit (VCU), Rear Motor Control Unit (R_MCU), and Battery Management Unit (BMU) logic of certain 2024 and 2025 EV9 vehicles. This update is designed to enable your vehicle to be Vehicle to Everything (V2X) ready. V2X provides the ability to…
• 11017167Apr 22, 2025Electrical system, Fuel system. TECHNICAL SERVICE BULLETIN: VEHICLE-TO-EVERYTHING (V2X) SOFTWARE UPGRADE - This bulletin provides information to install the Vehicle-to-Everything ‘V2X’ function enhancements by upgrading the software of the Vehicle Charging Management System ‘VCMS’, Rear Motor Control Unit ‘R_MCU’, Vehicle Control Unit ‘VCU’ and Battery Management Unit ‘BMU’ systems on some 2024-2025MY EV9 (MV1) vehicles produced from September…
• 11017172Apr 17, 2025Transmission and drivetrain. TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the…
• 11015426Mar 6, 2025Electrical system. TECHNICAL SERVICE BULLETIN: COMBINATION TSB/SERVICE ACTION: CCNC – DEALER MODE, FACTORY & NETWORK RESET (SA613) - This bulletin has been revised as a Combination TSB/SA and includes additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
• 11014960Feb 28, 2025Electrical system. OVER-THE-AIR: SERVICE ACTION: SOFTWARE UPDATE FOR CENTRAL COMMUNICATION UNIT (SA608) - This Over-the-Air (OTA) software update is designed to update the Central Communication Unit (CCU) logic of certain 2024 and 2025 EV9 vehicles. This update is designed to help reduce auxiliary battery power consumption while the vehicle is turned off.
• 11014555Feb 26, 2025Fuel system, Electrical system. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: REAR MOTOR CONTROL UNIT SOFTWARE UPGRADE (SA601) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
• 11013034Jan 22, 2025Electrical system. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: BODY DOMAIN CONTROLLER REPLACEMENT (SA603) - This bulletin provides information to replace the Body Domain Controller (BDC) on certain 2024MY EV9 (MV) vehicles produced from May 03, 2024 through June 18, 2024. The affected vehicles may experience issues when trying to activate the digital key/creating ‘Owner Key’.
• 11013035Jan 11, 2025Fuel system, Electrical system. OVER-THE-AIR: SOFTWARE UPDATE FOR CHARGING COMPATIBILITY (SA601) - This Over-the-Air (OTA) software update is designed to update the vehicle charging compatibility with NACS Connector DC Fast Chargers to reduce the probability of shutdowns while charging.
• 11013033Jan 10, 2025Electrical system. TECHNICAL SERVICE BULLETIN: This bulletin provides information to access the ‘Dealer Mode’ function and perform a ‘Reset Network’ on certain 2025MY Multiple Model vehicles listed on page 7 equipped with a Connected Car Navigation Cockpit (ccNC) head unit to address customer concerns related to activation of Kia Connect due to missing modem data caused by a data transmission error.
• 11012905Jan 8, 2025Electrical system, Transmission and drivetrain. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: SHIFT CONTROL UNIT LOGIC IMPROVEMENT (SA594) - This bulletin provides the software upgrade procedure for certain 2024-2025MY EV9 (MV1) vehicles produced from September 25, 2023 through September 4, 2024. The affected vehicles may experience the inability to shift out of ‘PARK’ accompanied with the DTC P28E812 stored due to the output shaft sensor signal exceeding the…
• 11009494Oct 25, 2024Electrical system. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: RSPA LOGIC IMPROVEMENT (SA558) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
• 11009493Oct 25, 2024Seats, Electrical system. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: POWER SEAT MODULE OPERATION LOGIC IMPROVEMENT (SA557) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
• 11009074Oct 18, 2024Electrical system. TECHNICAL SERVICE BULLETIN: CCNC – DEALER MODE, FACTORY AND NETWORK RESET - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.

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