2021 Kia K5 Technical Service Bulletins

134 technical service bulletins (TSBs) are on record for the 2021 Kia K5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10253806Apr 30, 2024Electrical system, Fuel system, Engine cooling. TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: FUEL TANK AND/OR PCSV CHECK VALVE INSPECTION/REPLACEMENT + ECU SW UPGRADE (SC288) - This bulletin provides information to inspect the fuel evaporative system and, if necessary, replace the fuel tank and/or the Purge Control Solenoid Valve (PCSV) check valve on certain 2021-2024MY K5 (DL3a) vehicles equipped with a Gamma II 1.6L T-GDI engine, produced…
• 10253800Apr 30, 2024Electrical system, Engine cooling, Fuel system. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC288) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign on certain 2021-2024 MY K5 vehicles equipped with 1.6L Turbo Gas Direct Injection (GDI) engines to improve the logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations.
• 10253805Apr 29, 2024Fuel system, Electrical system, Engine cooling. Sc288_stkr: voluntary emissions service campaign completion sticker
• 10253803Apr 29, 2024Engine cooling, Electrical system, Fuel system. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC288) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign SC288.
• 10253802Apr 29, 2024Engine cooling, Fuel system, Electrical system. Sc288_poc: proof of correction card
• 10253799Apr 29, 2024Fuel system, Engine cooling, Electrical system. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC288) - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Voluntary Emissions Service Campaign on certain 2021-2024 MY K5 vehicles equipped with 1.6L Turbo Gas Direct Injection (GDI) engines manufactured from March 27, 2020 through October 17, 2023 to improve the logic in the Electronic…
• 10253798Apr 29, 2024Engine cooling, Fuel system, Electrical system. PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO (SC288) - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Emissions Service Campaign on certain 2021-2024 MY K5 vehicles equipped with 1.6L Turbo Gas Direct Injection (GDI) engines manufactured from March 27, 2020 through October 17, 2023 to improve the logic in the Electronic Control Module (ECM) to ensure compliance…
• 10253812Apr 25, 2024Transmission and drivetrain. TECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the AWD coupling actuator assembly on some 2021-2024MY Kia AWD models listed on page 4.
• 10253007Apr 8, 2024Transmission and drivetrain. TECHNICAL SERVICE BULLETIN: 4WD COUPLING NOISE INSPECTION AND SNAP RING REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect for a knocking/clicking noise present in the rear of the vehicle during low-speed driving (25MPH or less) on some 2020-2022MY Kia…
• 10250517Feb 9, 2024Electrical system. TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive'…
• 10247556Dec 7, 2023Electrical system, Equipment. TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an inaccurate map location, freezing AVN screen, or experiencing a delay when using Google Maps or Waze through wired Apple CarPlay.
• 10245266Nov 15, 2023Transmission and drivetrain. TECHNICAL SERVICE BULLETIN: 4WD COUPLING NOISE INSPECTION AND SNAP RING REPLACEMENT - This bulletin provides information to inspect for a knocking/clicking noise present in the rear of the vehicle during low-speed driving (25MPH or less) on some 2020-2022MY Kia vehicles equipped with All Wheel Drive (AWD). The 4WD coupling snap ring may have excessive play between the drive gear set shaft and coupling flange.
• 10243928Oct 5, 2023Electrical system. TECHNICAL SERVICE BULLETIN: UNEVEN/SLIPPERY ROAD WARNING DISPLAYED ON INSTRUMENT CLUSTER - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on page 3) to remedy a warning sound accompanied by a 'Slippery road ahead. Drive carefully' or 'Uneven road ahead. Drive carefully' warning which is displayed on the instrument cluster.
• 10242982Sep 28, 2023Equipment, Electrical system. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
• 10242937Sep 28, 2023Transmission and drivetrain. TECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin provides information to replace the AWD coupling actuator assembly on some 2021-2023MY Kia AWD models listed on page 4. The affected vehicles may exhibit an inoperative AWD system (also referred to as 4WD) capability concern which may be caused by abnormal wear of the motor brushes inside the actuator assembly.
• 10242913Sep 25, 2023Transmission and drivetrain, Suspension, Steering. PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component(s). A difference in tire size (width, aspect ratio, construction, rim diameter…
• 10240563Aug 7, 2023Electrical system. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC COMPATIBILITY (CS2310) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software logic in the Kia Genuine Remote Start Control Module on…
• 10239754Jul 13, 2023Electrical system, Equipment. TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0 VALUE SOFTWARE UPDATE FOR WIRELESS CARPLAY IMPROVEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
• 10239711Jul 13, 2023Equipment, Electrical system. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2301) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
• 10239108Jul 6, 2023Electrical system. TECHNICAL SERVICE BULLETIN CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC COMPATIBILITY (CS2310) - This bulletin provides information to update the software logic in the Kia Genuine Remote Start Control Module on certain 2012-2022MY model vehicles listed on page 6.
• 10236640May 23, 2023Electrical system. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2301) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
• 10234602Apr 19, 2023Engine cooling. PITSTOP: COOLANT RESERVOIR OVERFLOW PORT - This Pitstop provides information regarding the presence of engine coolant residue found on the coolant reservoir of some 2021-2023MY K5 (DL3a) vehicles equipped with a 1.6L T-GDI engine. The coolant reservoir on these Kia models was designed with a coolant overflow port located in the rear of the reservoir.
• 10235104Apr 7, 2023Electrical system. PIT STOP: LOG FILE COLLECTION FOR AVN 5.0/W AND DISPLAY AUDIO 2.0 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop contains information regarding the log file collection procedure for 2020MY~ models equipped with AVN 5.0/W or Display Audio 2.0 head units.
• 10233316Mar 29, 2023Transmission and drivetrain. PITSTOP: PRECAUTIONS FOR WET 8-SPEED DCT: This Pitstop provides information related to the replacement of an 8-Speed Wet Dual Clutch Transmission (WDCT) assembly on some 2021-2023MY K5 (DL3a) and Sorento (MQ4a) vehicles, where the High Flow Electric Oil Pump (HF EOP) protective connector cover may NOT be installed on the new/remanufactured WDCT assembly during production or remanufacturing.
• 10233649Mar 24, 2023Electrical system. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2301) - This bulletin has been revised to include additional information.
• 10233315Mar 8, 2023Transmission and drivetrain. TSB_TRA101_CLSD: TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 8-SPEED DUAL CLUTCH TRANSMISSION (DCT) S/W LOGIC IMPROVEMENT (SA502) - SA502 superseded by SA526, TSB CLOSED.
• 10231841Feb 10, 2023Electrical system. TECHNICAL SERVICE BULLETIN: IBU LOGIC IMPROVEMENT FOR SMART KEY BATTERY DRAIN - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
• 10230616Jan 19, 2023Steering, Electrical system. CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has now developed a software upgrade that can be installed on your vehicle to restrict the operation of the vehicle's ignition system should the locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available free of charge for eighteen (18) months…
• 10230491Jan 17, 2023Equipment, Electrical system. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2301) - This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on some 2021-2022MY K5 vehicles produced from March 27, 2020 through December 21, 2021, which may not be equipped with and immobilizer. This logic upgrade will…
• 10226555Nov 18, 2022Transmission and drivetrain. TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.
• 10222116Sep 20, 2022Engine cooling. PITSTOP: POTENTIAL LOW OIL PRESSURE DUE TO FILTER DRAIN PLUG THAT WAS LEFT IN FILTER - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Attention Dealership Service Managers, Service and Lube Techs, pay particular attention to this information.
• 10220346Sep 16, 2022Engine cooling, Electrical system. TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides information on setting the "Service Interval Reminder" feature available on most 2014-2023MY Kia vehicles (refer to model list on page 2).
• 10219343Sep 2, 2022Electrical system, Transmission and drivetrain. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 8-SPEED DUAL CLUTCH TRANSMISSION (DCT) S/W LOGIC IMPROVEMENT (SA502) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software logic of the A/T system on certain 2021-2023MY K5 (DL3a) and 2021-2022MY Sorento (MQ4a)…
• 10218934Aug 29, 2022Electrical system, Transmission and drivetrain. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 8-SPEED DUAL CLUTCH TRANSMISSION (DCT) S/W LOGIC IMPROVEMENT (SA502) - This bulletin provides information to update the software logic of the A/T system on certain 2021-2023MY K5 (DL3a) and 2021-2022MY Sorento (MQ4a) vehicles equipped with Theta 2.5L T-GDI engine and 8-Speed DCT. The affected vehicles may exhibit an abnormal shifting condition while driving, due to the…
• 10218676Aug 19, 2022Transmission and drivetrain. TECHNICAL SERVICE BULLETIN: 8-SPEED WDCT REPLACEMENT INSTRUCTIONS - This bulletin provides information to clear the line pressure information stored in the Transmission Control Module (TCM) prior to replacement of the reman transmission assembly on some 2021MY~ Sorento (MQ4a) and K5 (DL3a) vehicles, equipped with Theta III 2.5 T-GDI engine which may set transmission DTC(s) or have an external/internal leak…
• 10217892Aug 16, 2022Electrical system. TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster. The KDS is required to change the setting from "Workshop" to "Customer Mode."
• 10217891Aug 10, 2022Electrical system, Seats. PITSTOP: REAR OCCUPANT ALERT (ROA) W/REAR DOOR LOGIC - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides information regarding the Rear Occupant Alert (ROA) with Rear Door Logic system on all 21MY~ models equipped with this feature. This system is designed to help prevent a rear passenger…
• 10210584Apr 26, 2022Fuel system, Electrical system, Engine cooling. TECHNICAL SERVICE BULLETIN:1.6L T-GDI WITH MIL ON DTC P00B7 ECM LOGIC IMPROVEMENT & A/C TORQUE DEMAND - This bulletin provides the procedure to update the software logic of the Engine Control Module (ECM) system on some 2021-2022MY K5 (DL3a) vehicles equipped with the Gamma 1.6L T-GDI engine produced from March 27, 2020 through January 10, 2022, which may exhibit an MIL ON with DTC P00B7 and/or RPM fluctuation and…
• 10206878Jan 24, 2022Equipment, Electrical system. PITSTOP: BATTERY DEALER (SHIPPING)/CUSTOMER MODE SWITCH - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides information regarding a new interface related to the electronic Dealer (Shipping) / Customer Mode Switch setting on all applicable models.
• 10206957Jan 19, 2022Equipment, Transmission and drivetrain. TECHNICAL SERVICE BULLETIN: 8 SPEED WET DUAL CLUTCH TRANSMISSION (WDCT) JUDDER EVALUATION - This bulletin provides information to inspect for judder in the 8-speed Wet Dual Clutch Transmission (WDCT) and possibly replace the Dual Clutch Assembly on some 2021MY~ K5 GT (DL3a) vehicles produced from November 16, 2020 and later and Sorento EX trim and above (MQ4a) non-hybrid vehicles, produced from October 26, 2020 and…
• 10205527Dec 22, 2021Engine cooling. PITSTOP: POTENTIAL LOW OIL PRESSURE DUE TO FILTER DRAIN PLUG THAT WAS LEFT IN FILTER - Attention Dealership Service Managers, Service and Lube Techs, pay particular attention to this information. This Pitstop provides information regarding potential engine damage if the proper procedures are not followed during an oil change on some 2021 and later K5 (DL3a) and Sorento (MQ4a) vehicles equipped with 2.5L/2.5L-T GDI…
• 10205426Dec 21, 2021Equipment, Engine cooling. TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2021MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a…
• 10202227Oct 6, 2021Steering. TECHNICAL SERVICE BULLETIN: REPLACEMENT OF MOBIS C-MDPS SMALL BEARING - This bulletin provides the procedure to replace the small bearing of the Column Motor Driven Power Steering (C-MDPS) unit on the vehicles listed below, which may exhibit an abnormal noise when steering left and right. This may be caused by foreign substances in the MDPS worm shaft small bearing.
• 10202225Oct 1, 2021Body and structure, Exterior lighting. PITSTOP: APPEARANCE OF WATER LEAK AND/OR CONDENSATION IN REAR CENTER COMBINATION LAMP - This Pitstop provides clarification on what appears to be a water leak and/or condensation in the rear center combination lamp assembly on some 2021MY~ K5 (DL3a) vehicles. The top area of the rear center combination lamp assembly can have the appearance of condensation behind the lens. This is a normal condition for water and/or…
• 10201529Sep 13, 2021Exterior lighting, Body and structure. TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly.
• 10200422Aug 13, 2021Equipment, Steering. TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF THE DUAL PINION MOTOR DRIVER POWER STEERING SYSTEM - This bulletin provides information regarding the availability of partial repair (depending on faulty components) of the Dual Pinion Motor Driven Power Steering (DP-MDPS) system on some 2016-2021MY~ Kia vehicles (refer to the table below) in order to enhance customer satisfaction by promoting a cost-effective…
• 10200525Aug 3, 2021Forward collision avoidance, Electrical system. PITSTOP: FRONT RADAR SENSOR MOUNTING INSPECTION (PS704) - This pitstop provides information regarding front radar sensor alignment on 2014MY and later vehicles that may exhibit a warning light ON related to radar sensor alignment errors in the Forward Collision-Avoidance Assist (FCA)/Smart Cruise Control (SCC) system.
• 10198619Jun 24, 2021Electrical system. PITSTOP: BLUETOOTH MEMORY AND VOICE RECOGNITION CONCERN WITH AVN 5.0/W - This Pitstop provides information for resolving a memory concern with the AVN 5.0 Wide head unit while downloading the contact list from a paired phone. The concern also affects Voice Recognition (VR) functionality.
• 10196858Jun 9, 2021Body and structure. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: PANORAMA SUNROOF INSPECTION AND REPAIR (SA481) - This bulletin provides the procedure to inspect and if necessary, repair a left front bolt of the Panorama Sunroof tracking system on some 2021MY K5 (DL3A) vehicles produced between March 16, 2021 through April 22, 2021, in which the bolt may not have been properly installed during vehicle assembly and cause a creek noise…
• 10196825Jun 9, 2021Electrical system. PIT STOP: LOG FILE COLLECTION FOR AVN 5.0/W AND DISPLAY AUDIO 2.0 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop contains information regarding the log file collection procedure for 2020MY~ models equipped with AVN 5.0/W or Display Audio 2.0 head units.

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