2011 Kia Optima Hybrid Technical Service Bulletins

132 technical service bulletins (TSBs) are on record for the 2011 Kia Optima Hybrid. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10197335Aug 1, 2015Other or unknown. Optima Hybrid (TF HEV) With DTC B1695 - Lost Communication With E-Comp
• 10092132Jun 26, 2015Electrical system, Equipment. Tsb: navigation head unit sd card replacement - this bulletin describes the sd card exchange/replacement procedure related to error messages that may be displayed on the navigation screen when the incorrect sd card is inserted. Note: only new models (during pdi inspection or at the point of purchase) or compatibility mismatches that occur after head unit replacement will be considered for this program.
• 10089742Jun 26, 2015Equipment, Electrical system. Tsb: navigation head unit sd card replacement - this bulletin describes the sd card exchange/replacement procedure related to error messages that may be displayed on the navigation screen when the incorrect sd card is inserted. Note: only new models (during pdi inspection or at the point of purchase) or compatibility mismatches that occur after head unit replacement will be considered for this program.
• 10092147Jun 1, 2015Transmission and drivetrain. Tsb: 6 spd a/t solenoid replacement – multiple dtcs - this bulletin provides information relating to the replacement of various shift solenoids on 6-speed automatic transaxles with dtcs p0741, p0743, p0748, p0753, p0758, p0763, p0768, p0773, p1778 and p2709. Replace the solenoids if current or history codes are present; do not replace the transaxle. To reduce vehicle repair time, this procedure can be performed…
• 10089761Jun 1, 2015Transmission and drivetrain. Tsb: 6 spd a/t solenoid replacement – multiple dtcs - this bulletin provides information relating to the replacement of various shift solenoids on 6-speed automatic transaxles with dtcs p0741, p0743, p0748, p0753, p0758, p0763, p0768, p0773, p1778 and p2709. Replace the solenoids if current or history codes are present; do not replace the transaxle. To reduce vehicle repair time, this procedure can be performed…
• 10089849May 22, 2015Electrical system. "tech tip: dtc p1a89 - dc/dc converter current sensor fault symptom: dtc - mil – p1a89 dc/dc converter current sensor fault and illuminated battery charging system warning lamp in the cluster. Repair: use gds/kds to check the ldc output current under ldc > current data (see image). If the output is zero amps, this may indicate an internal failure of the ldc module inside the hybrid power control unit (hpcu)…
• 10092104Mar 6, 2015Electrical system, Equipment. Pitstop: navigation headunit and sd card compatibility - this article provides information in regards to possible compatibility issues between navigation head units and sd cards when replacing head units for multimedia issues. If after replacing a navigation head unit the original sd card does not operate correctly, follow the steps below to diagnose the issue:
• 10090177Dec 11, 2014Brakes. Tsb: noise during brake actuation - this bulletin provides information to address a brake noise concern on some optima hybrid (tf hev) vehicles, produced from february 15, 2011 through december 8, 2013, which may exhibit a “squeaking” and/or “honking” noise when applying the brakes rapidly. Listen to the sound file below to become familiar with the particular brake noise and, if confirmed, follow the procedure…
• 10057236Dec 1, 2014Brakes. Kia optima hybrid 2011-2013 : concerns of brake noise when applying the brakes.
• 10109784Oct 13, 2014Equipment, Electrical system. TSB: EV AND HYBRID A/C SYSTEM SERVICING REQUIREMENTS - The Soul Electric Vehicle (EV) and the Optima Hybrid use an A/C compressor that is driven by a high-voltage electric motor rather than by a belt. Both the motor and compressor are in one housing with a mix of refrigerant and oil flowing through both sections. Because the oil flows through the motor windings, it must have a high electrical resistivity (low…
• 10109751Aug 11, 2014Equipment, Electrical system. PITSTOP: HEATER BLOWING COLD AIR WHILE IN EV MODE - When diagnosing a concern related to the heater intermittently blowing cold air while in EV mode, check the Electric Water Pump (EWP) for the A/C system (NOT the main cooling system EWP), located on the rear of the transmission (A), for proper operation. To test EWP operation, disconnect connector CHG31/C131 (B) and apply power and ground to the EWP.
• 10109747Aug 1, 2014Engine, Electrical system, Fuel system. PITSTOP: HESITATION IN ELECTRIC AND GAS MODES - When diagnosing an Optima Hybrid with an off idle hesitation concern that can be duplicated, and no DTC(s) codes (active or history) are stored, access MCU > Current Data to check the status of the MCU warning flag.
• 10109672Jun 6, 2014Vehicle speed control. PITSTOP: SLIGHT VARIATION IN THE ?SET? SPEED AFTER SETTING CRUISE CONTROL - A few customers have complained about their vehicle briefly accelerating beyond the set cruising speed and then slowing down to the "set" speed. This Article addresses that concern.
• 10109656May 28, 2014Electrical system. PIT STOP: ?HYBRID SYSTEM WARNING!? MESSAGE IN CLUSTER AND MIL-ON WITH DTC P1784 - When diagnosing an Optima Hybrid with a ?Hybrid System Warning!? message (A) in the cluster, the malfunction indicator lamp (MIL) on and DTC P1784 (EOP 3-Phase Wiring Line Open), in either active or in history, check for contact between the Electric Oil Pump (EOP) harness and the oil cooler hose clamp (B). If the harness is visibly…
• 10109653May 19, 2014Electrical system. PIT STOP: DTC P1B70/P1B74/ P1B96 - HIGH VOLTAGE BATTERY SENSOR CIRCUIT FAULT - When addressing a customer complaint related to a battery warning lamp illuminated in the dash and drivability issues, access GDS to check for any active DTC(s). Also, review the BMS > Current Data to inspect for one or more HEV battery cells showing one (1) volt, or more, lower than the than rest of the cells.
• 10060144May 1, 2014Electrical system, Equipment. Summary to be provided on a future date.
• 10109626Mar 3, 2014Equipment. PIT STOP: HIGH VOLTAGE (HV) INSULATED GLOVES RE-CERTIFICATION - The purpose of this Pitstop is to remind dealer personnel about the importance of having the High Voltage (HV) insulated gloves, used by technicians to service hybrid electric vehicles, recertified on a six month or yearly basis.
• 10109725Jan 13, 2014Engine. TECH TIP: DTCs POC17 and P1C76 not clearing - Perform the motor/HSG resolver calibration located in the S/W management section of the ?Motor Control Unit? (MCU) system.
• 10109724Jan 13, 2014Fuel system. TECH TIP: Issues with Eco Gauge Needle - The ECO gauge needle never reaches the green shaded portion of the cluster, even on wide open throttle.
• 10090623Aug 30, 2013Equipment. Tsb: seat back cover removal procedure - this bulletin outlines the procedure for the removal of the front seat back covers on optima (qf) and sorento (xma).
• 10090628Aug 6, 2013Suspension. Service action: rear lower control arm replacement procedure (sa150) - this bulletin provides the procedure for replacing both rear lower control arms on some optima (tf), optima (qf) and optima hybrid (tf hev) vehicles produced from february 15, 2011 through april 5, 2012, that are in states where heavy amounts of road salt are used for de-icing in the winter months.
• 10053728Aug 1, 2013Suspension. Kia: information provided regarding some vehicles, in states where heavy amounts of road salt is used for de-icing and need to have both rear lower control arms replaced, that results in corrosion that causes a knocking or clunking noise. Models 2011-2012 optima.
• 10052607Jun 1, 2013Electrical system. Kia: some vehicles require a controller software upgrade. Verify the necessity for the upgrade per the tables in this bulletin.
• 10090431May 29, 2013Transmission and drivetrain. Tsb: 6-speed a/t transmission adaptive values reset/relearn - this bulletin provides the procedures necessary to reset and relearn the adaptive values after transmission replacement or reprogramming/replacement of the ecm/pcm.
• 10090806Mar 6, 2013Equipment. Pitstop: intermittent operation from a/c or heater dtc - p1237 - when diagnosing a concern relating to intermittent performance from the air conditioner or the heater, check for the presence of dtc p1237 (active air flap feedback voltage high) in the active air flap (aaf) system.
• 10090169Feb 1, 2013Electrical system. Pitstop: force-starting optima hybrid engine using gds: if you encounter an optima hybrid with a no-start condition, check if the “ready” lamp is flashing in the cluster and verify the hybrid battery state of charge (soc) ranges from 15% to 20%. If these conditions are present, a technician may use gds to “force start” the engine and resolve the concern.
• 10060230Feb 1, 2013Equipment, Engine. Summary to be provided on a future date.
• 10090604Jan 25, 2013Transmission and drivetrain. Tsb: axle shaft serviceability by model - this bulletin has been revised. This bulletin provides information regarding axle shaft serviceability for kia vehicles equipped with a six-speed automatic transmission. Refer to the table below for a detailed list of vehicle models. Individual service parts such as axle boots, joints and hardware for inner joint are now available through your parts department.
• 10090602Jan 18, 2013Electrical system. "tsb: high-voltage battery ordering and return procedure - this bulletin outlines the ordering and return procedure for high-voltage lithium-ion batteries for optima hybrid vehicles (hereafter referred to as ""high-voltage batteries"" or hvbs). Every kia-approved hybrid dealership’s parts and service departments should follow these procedures to ensure the fastest handling time and to minimize the possibility of…
• 10090607Jan 17, 2013Electrical system, Engine. Pitstop: malfunction indicator lampwith drive motor dtc p0a41 or p0a42 - this give instructions on the procedure to follow if some optima hybrid customers have experienced an intermittent malfunction indicator lamp (mil) on condition or an intermittent hybrid service indicator lamp (sil) on condition with one of the above dtcs in the motor control unit (mcu) system, either in active, pending, or history state.
• 10090123Nov 16, 2012Equipment, Hybrid propulsion system. Tsb: hybrid fuel efficiency tips and troubleshooting procedure - the optima hybrid (tf hev) offers customers the potential of excellent fuel economy. However, because some customers may not be achieving the published epa-rated city/highway numbers, they may bring a vehicle to a dealership’s service department. The following information is provided so that the service department will be well informed to answer the…
• 10060104Aug 1, 2011Equipment, Electrical system. Summary to be provided on a future date.

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