2014 Kia Optima Hybrid Technical Service Bulletins

164 technical service bulletins (TSBs) are on record for the 2014 Kia Optima Hybrid. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10090974Sep 15, 2016Engine cooling. Q and a (sc135/wty009) - evaporative canister voluntary emissions service campaign / warranty extension program
• 10090970Sep 15, 2016Equipment, Engine. Dealer parts & service manager memo (sc135) - attention: all dealer parts and service managers, kia motors america, inc. Is conducting a voluntary emissions service campaign / warranty extension program to inspect the evaporative canister. Kia has determined that the following kia vehicles originally sold or currently registered in states where heavy amounts of road salt are used, may exhibit an evaporative…
• 10090969Sep 15, 2016Equipment, Engine. Dealer principal memo (sc135) - attention: all dealer principals, kia motors america, inc. Is conducting a voluntary emissions service campaign / warranty extension program to inspect the evaporative canister. Kia has determined that the following kia vehicles originally sold or currently registered in states where heavy amounts of road salt are used, may exhibit an evaporative canister leak due to prolonged…
• 10090943Sep 15, 2016Engine, Equipment. Tsb: voluntary emissions service campaign: evaporative canister inspection and/or replacement (sc135) - this bulletin provides information to inspect and/or replace the evaporative canister assembly on some optima (tf) vehicles, produced from september 2, 2010 through november 29, 2014, some optima hybrid (tf hev) vehicles, produced from february 15, 2011 through november 29, 2014, some rondo (un) vehicles…
• 10090941Sep 13, 2016Steering. Tsb rev1: mdps flexible coupling replacement customer satisfaction program (cs1604) - this bulletin provides information regarding the replacement of the flexible coupling in the motor driven power steering (mdps) on some 2011-2014 my optima (qf/tf/tfh) vehicles, produced from august 12, 2010 to december 18, 2013. The mdps unit may experience noise when turning the steering wheel left or right, especially while the…
• 10109752Aug 28, 2016Steering. PITSTOP: OILY SUBSTANCE DRIPPING FROM MDPS STEERING COLUMN - On some Optima (QF/TF/TF HEV) vehicles, the customer may complain of an oily substance dripping onto the driver?s side floorboard area, especially in areas with high ambient temperatures. This article provides the process to resolve by cleaning excessive amounts of grease applied applied to the steering column tilt adjustment area.
• 10089602Aug 16, 2016Steering. Tsb: mdps flexible coupling replacement customer satisfaction program (cs1604) - this bulletin provides information regarding the replacement of the flexible coupling in the motor driven power steering (mdps) on some 2011-2014 my optima (qf/tf/tfh) vehicles, produced from august 12, 2010 to december 18, 2013. The mdps unit may experience noise when turning the steering wheel left or right, especially while the…
• 10090090Aug 12, 2016Steering. Q and a: cs1604 - all 2011-2013 my and some 2014 my optima vehicles motor driven power steering (mdps) flexible coupling customer satisfaction / warranty extension program
• 10090089Aug 12, 2016Steering. Owner letter: cs1604 - customer satisfaction/warranty extension program - dear kia optima owner: kia motors america, inc. Would like to thank you for your purchase of a kia optima vehicle. Because kia values you as our customer, we are conducting a customer satisfaction/warranty extension program regarding the motor driven power steering (mdps) unit in all 2011-2013 my and some 2014 my optima vehicles.
• 10090088Aug 12, 2016Steering. Request for reimbursement form: cs1604 - 2011-2013 and some 2014 my optima vehicles motor driven power steering (mdps) customer satisfaction/warranty extension program - if you have paid to have the flexible coupling in the mdps replaced, you may be eligible for reimbursement for some or all of that expense.
• 10090085Aug 12, 2016Steering. Dealer parts and service manager memo: cs1604 - kia motors america, inc. Is conducting a customer satisfaction / warranty extension program regarding the motor driven power steering (mdps) on all 2011-2013 my and some 2014 my kia optima vehicles. The mdps unit may experience noise when turning the steering wheel left or right, especially while the vehicle is stopped.
• 10090052Aug 12, 2016Steering. Dealer principal memo: cs1604 - kia motors america, inc. Is conducting a customer satisfaction / warranty extension program regarding the motor driven power steering (mdps) on all 2011-2013 my and some 2014 my kia optima vehicles. The mdps unit may experience noise when turning the steering wheel left or right, especially while the vehicle is stopped.
• 10089303Jun 23, 2016Electrical system. Tsb: uvo software upgrade - media button inoperative - this bulletin provides the procedure for upgrading the uvo system of some 2014~2015my sportage (sl), forte (yd), optima (tf/qf), optima hybrid (tf hev) and sorento (xma) vehicles, which may exhibit an inoperative uvo media button.
• 10089312Jun 8, 2016Electrical system. Combination tsb / service action: uvo system upgrade (sa222) - this bulletin provides the procedure for upgrading the uvo system on some 2014~2016my soul (ps), sorento (xma)/(uma), optima (tf hev), forte (yd), sportage (sl) 2015~2016my sedona (yp), and 2014-2015(my) optima (qt/tf) vehicles to address “incoming ring volume too loud” complaints when using certain smartphones (non-iphone).
• 10183610May 10, 2016Electrical system, Transmission and drivetrain. TECHNICAL SERVICE BULLETIN: HCU/TCU UPGRADE - FOR 100 MESH SOLENOID EQUIPPED HYBRID TRANSMISSIONS -This bulletin provides information related to a software upgrade of the Hybrid Control Unit (HCU) and the Transmission Control Unit (TCU) of some 2011-2016 MY Optima Hybrid (TF HEV) vehicles after replacement of the transmission with improved 100 mesh solonoid filters has taken place.
• 10089421May 10, 2016Transmission and drivetrain. Hcu/tcu upgrade - for 100 mesh solenoid equipped hybrid transmissions -this bulletin provides information related to a software upgrade of the hybrid control unit (hcu) and the transmission control unit (tcu) of some 2011-2016 my optima hybrid (tf hev) vehicles after replacement of the transmission with improved 100 mesh solonoid filters has taken place. To apply the improved logic, the hcu/tcu should be…
• 10183431Apr 4, 2016Equipment, Electrical system. TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones.
• 10091945Mar 15, 2016Brakes, Electrical system. This bulletin provides information related to an ibau (integrated brake actuation unit) software upgrade for some 2014-2016 my optima hybrid (tf hev) vehicles, produced from december 2, 2013 through july 22, 2015, which may exhibit a malfunction indicator light (mil) on with dtc c1356 and no drivability concerns. To resolve the concern, reprogram the ibau using the gds/kds download, as described in this bulletin.
• 10089466Mar 15, 2016Electrical system. Tsb: ecu upgrade – mil on with dtc c1356 - this bulletin provides information related to an ibau (integrated brake actuation unit) software upgrade for some 2014~2016my optima hybrid (tf hev) vehicles, produced from december 2, 2013 through july 22, 2015, which may exhibit a malfunction indicator light (mil) on with dtc c1356 and no drivability concerns. To resolve the concern, reprogram the ibau using the gds/kds…
• 10080084Jan 29, 2016Back-over prevention (rear camera). Tsb: rear view camera diagnosis/replacement - this bulletin provides information to diagnose and/or replace the rear view camera of some kia vehicles (see table on pg. 6 for specific models and production dates) which may exhibit inadequate image quality from the rear view camera. Diagnose the concerns using the information in this bulletin and, if necessary, replace the rear view camera with an improved part by…
• 10088983Oct 19, 2015Electrical system. Tsb: kds - audio update module (aum) - the gds audio update module (aum) was introduced in fourth quarter of 2013. This special service tool (sst) was developed to improve the efficiency and effectiveness of updating 2010my, and later, kia audio head units using a gds, and now, the same functionality is available on kds. Some technicians may not be aware of the benefits the aum tool has to offer.
• 10089384Aug 14, 2015Electrical system. "pitstop: optima hybrid (tf hev) with dtc b1695 - lost communication with e-comp - when addressing a customer concern related to an a/c system not blowing cold air and dtc b1695 is active in the a/c control unit, this could be the result of one, or more, of the following conditions: • a blown high-voltage (hv) fuse in the e-comp 270 volt supply circuit. • a circuit concern between the a/c control unit and the…
• 10116821Aug 12, 2015Equipment, Electrical system. TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange (ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. This procedure will now be required when ordering head units through the Direct Exchange Program (see Parts Bulletin 91-961-0005).
• 10089354Aug 12, 2015Electrical system. Tsb: identifying head unit software version for direct exchange - this bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. This procedure will now be required when ordering head units through the direct exchange program.
• 10089382Aug 3, 2015Transmission and drivetrain. Tsb: 6-spd. A/t adaptive value reset /relearn - this bulletin provides the procedures necessary to reset and relearn the adaptive values after transmission replacement or reprogramming/replacement of the pcm/tcm. After the adaptive values are reset, the transmission computer adaptive values must be relearned by driving in a precise manner to “teach” the computer the proper solenoid duty and line pressure for the…
• 10197335Aug 1, 2015Other or unknown. Optima Hybrid (TF HEV) With DTC B1695 - Lost Communication With E-Comp
• 10058534Jul 1, 2015Engine. Kia: crankshaft position sensor (ckp) variation has not learned causing misfire of engine and malfunction indicator light (mil) to come in dash. Model all. No years listed.
• 10092132Jun 26, 2015Electrical system, Equipment. Tsb: navigation head unit sd card replacement - this bulletin describes the sd card exchange/replacement procedure related to error messages that may be displayed on the navigation screen when the incorrect sd card is inserted. Note: only new models (during pdi inspection or at the point of purchase) or compatibility mismatches that occur after head unit replacement will be considered for this program.
• 10089742Jun 26, 2015Equipment, Electrical system. Tsb: navigation head unit sd card replacement - this bulletin describes the sd card exchange/replacement procedure related to error messages that may be displayed on the navigation screen when the incorrect sd card is inserted. Note: only new models (during pdi inspection or at the point of purchase) or compatibility mismatches that occur after head unit replacement will be considered for this program.
• 10092147Jun 1, 2015Transmission and drivetrain. Tsb: 6 spd a/t solenoid replacement – multiple dtcs - this bulletin provides information relating to the replacement of various shift solenoids on 6-speed automatic transaxles with dtcs p0741, p0743, p0748, p0753, p0758, p0763, p0768, p0773, p1778 and p2709. Replace the solenoids if current or history codes are present; do not replace the transaxle. To reduce vehicle repair time, this procedure can be performed…
• 10089761Jun 1, 2015Transmission and drivetrain. Tsb: 6 spd a/t solenoid replacement – multiple dtcs - this bulletin provides information relating to the replacement of various shift solenoids on 6-speed automatic transaxles with dtcs p0741, p0743, p0748, p0753, p0758, p0763, p0768, p0773, p1778 and p2709. Replace the solenoids if current or history codes are present; do not replace the transaxle. To reduce vehicle repair time, this procedure can be performed…
• 10089849May 22, 2015Electrical system. "tech tip: dtc p1a89 - dc/dc converter current sensor fault symptom: dtc - mil – p1a89 dc/dc converter current sensor fault and illuminated battery charging system warning lamp in the cluster. Repair: use gds/kds to check the ldc output current under ldc > current data (see image). If the output is zero amps, this may indicate an internal failure of the ldc module inside the hybrid power control unit (hpcu)…
• 10089825May 13, 2015Equipment, Electrical system. Tsb: uvo software upgrade – media button inoperative - this bulletin provides the procedure for upgrading the uvo system of some 2014~2015my sportage (sl), forte (yd), optima (tf/qf), optima hybrid (tf hev) and sorento (xma) vehicles, which may exhibit an inoperative uvo media button.
• 10089987Apr 24, 2015Engine, Vehicle speed control. Pitstop: smart pedal feature - the “smart pedal” is an integral part of the engine management system (ems) functionality which monitors and prevents the simultaneous activation of accelerator and brake pedals. When engaged, the feature reduces engine power to idle.
• 10092100Mar 27, 2015Equipment, Electrical system. Pitstop: bluetooth® issues after iphone® ios 8 software update - this article provides information related to possible bluetooth concerns when using an iphone® with ios 8.x (ios 8, 8.0.1, 8.0.2, 8.1, 8.1.2, 8.1.3, etc.) while paired to a head unit.
• 10092104Mar 6, 2015Electrical system, Equipment. Pitstop: navigation headunit and sd card compatibility - this article provides information in regards to possible compatibility issues between navigation head units and sd cards when replacing head units for multimedia issues. If after replacing a navigation head unit the original sd card does not operate correctly, follow the steps below to diagnose the issue:
• 10089785Feb 2, 2015Brakes. Tsb: noise during brake actuation - this bulletin provides information to address a brake noise concern on some optima hybrid (tf hev) vehicles, produced from december 2, 2013 through october 22, 2014, which may exhibit a “squeaking” and/or “honking” noise when applying the brakes rapidly. Access the tsb on kgis and press the 'attach files' button (upper right hand corner) to download and listen to the sound file…
• 10090187Dec 5, 2014Back-over prevention (rear camera). Tsb: rear view camera diagnosis/replacement - this bulletin provides information to diagnose and/or replace the rear view camera of some kia vehicles (see table below for specific models and production dates) which may exhibit inadequate image quality from the rear view camera.
• 10109784Oct 13, 2014Equipment, Electrical system. TSB: EV AND HYBRID A/C SYSTEM SERVICING REQUIREMENTS - The Soul Electric Vehicle (EV) and the Optima Hybrid use an A/C compressor that is driven by a high-voltage electric motor rather than by a belt. Both the motor and compressor are in one housing with a mix of refrigerant and oil flowing through both sections. Because the oil flows through the motor windings, it must have a high electrical resistivity (low…
• 10109787Oct 7, 2014Equipment. TSB: GENERAL INFORMATION AND DIAGNOSIS FOR SMART KEY FOB SYSTEMS AND START/STOP BUTTONS - This bulletin provides information related to the Smart Key Systems on vehicles equipped with A/T (automatic transaxle) and Start/Stop Buttons (SSB).
• 10109785Oct 3, 2014Electrical system, Equipment. TSB: NAVIGATION UNIT SOFTWARE UPGRADE - This bulletin provides the procedure for upgrading the navigation system software on some 2014MY Cadenza (VG) and Optima (TF/QF) vehicles, produced from March 11, 2013 through January 24, 2014.
• 10109738Aug 22, 2014Engine cooling. TSB: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC005) - This bulletin provides information related to extracting ?in use performance tracking? emissions data from the engine control unit (ECU) in certain vehicles sold in California.
• 10109751Aug 11, 2014Equipment, Electrical system. PITSTOP: HEATER BLOWING COLD AIR WHILE IN EV MODE - When diagnosing a concern related to the heater intermittently blowing cold air while in EV mode, check the Electric Water Pump (EWP) for the A/C system (NOT the main cooling system EWP), located on the rear of the transmission (A), for proper operation. To test EWP operation, disconnect connector CHG31/C131 (B) and apply power and ground to the EWP.
• 10109747Aug 1, 2014Engine, Electrical system, Fuel system. PITSTOP: HESITATION IN ELECTRIC AND GAS MODES - When diagnosing an Optima Hybrid with an off idle hesitation concern that can be duplicated, and no DTC(s) codes (active or history) are stored, access MCU > Current Data to check the status of the MCU warning flag.
• 10109672Jun 6, 2014Vehicle speed control. PITSTOP: SLIGHT VARIATION IN THE ?SET? SPEED AFTER SETTING CRUISE CONTROL - A few customers have complained about their vehicle briefly accelerating beyond the set cruising speed and then slowing down to the "set" speed. This Article addresses that concern.
• 10109656May 28, 2014Electrical system. PIT STOP: ?HYBRID SYSTEM WARNING!? MESSAGE IN CLUSTER AND MIL-ON WITH DTC P1784 - When diagnosing an Optima Hybrid with a ?Hybrid System Warning!? message (A) in the cluster, the malfunction indicator lamp (MIL) on and DTC P1784 (EOP 3-Phase Wiring Line Open), in either active or in history, check for contact between the Electric Oil Pump (EOP) harness and the oil cooler hose clamp (B). If the harness is visibly…
• 10109653May 19, 2014Electrical system. PIT STOP: DTC P1B70/P1B74/ P1B96 - HIGH VOLTAGE BATTERY SENSOR CIRCUIT FAULT - When addressing a customer complaint related to a battery warning lamp illuminated in the dash and drivability issues, access GDS to check for any active DTC(s). Also, review the BMS > Current Data to inspect for one or more HEV battery cells showing one (1) volt, or more, lower than the than rest of the cells.
• 10060144May 1, 2014Electrical system, Equipment. Summary to be provided on a future date.
• 10109626Mar 3, 2014Equipment. PIT STOP: HIGH VOLTAGE (HV) INSULATED GLOVES RE-CERTIFICATION - The purpose of this Pitstop is to remind dealer personnel about the importance of having the High Voltage (HV) insulated gloves, used by technicians to service hybrid electric vehicles, recertified on a six month or yearly basis.
• 10060151Mar 1, 2014Equipment, Electrical system. Summary to be provided on a future date.

← All problems reported for the 2014 Kia Optima Hybrid