2016 Kia Sorento Technical Service Bulletins

275 technical service bulletins (TSBs) are on record for the 2016 Kia Sorento. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10109858May 1, 2017Visibility (wipers, defrost, mirrors), Equipment. PITSTOP: ANTI-CONDENSATION LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Some Kia vehicles starting with 2016MY and all Kia vehicles, after and including 2017MY, incorporate an anti-condensation logic to prevent the interior windows from becoming excessively fogged. The HVAC control head in these vehicles monitors ambient temperature to determine which settings will best prevent the windows from fogging.
• 10109836Apr 17, 2017Equipment. TSB: UVO SYSTEM UPGRADE - This bulletin provides the procedure for upgrading the UVO system on some 2014-2016MY Soul (PS), Sorento (XMa)/(UMa), Optima (TF HEV), Forte (YD), Sportage (SL), 2015-2016MY Sedona (YP), and 2014-2015(MY) Optima (QF/TF) vehicles to address ?Incoming ring volume too loud? complaints when using certain smartphones (non-iPhone). Additionally, in 2014MY vehicles the upgrade will also improve…
• 10109832Apr 12, 2017Body and structure. TSB: SERVICE ACTION: FRONT DOOR OUTSIDE HANDLE REPLACEMENT (SA283) - This bulletin provides the procedure to replace the left and right front outside door handle assemblies on some 2016MY Sorento (UMa) vehicles, produced from November 17, 2014 to January 25, 2016, which may experience a high effort / sticking feeling to open the front doors. Follow the procedure outlined in this bulletin to replace both front…
• 10109850Mar 23, 2017Engine cooling. TSB: E-CVVT COVER AND MOTOR PLUG REPLACEMENT - This bulletin provides information about the replacement of the E-CVVT cover and motor plug on some 2016MY Optima (JF/JFa), produced from August 29, 2015 to June 14, 2016, 2017MY Sportage (QL) vehicles, produced from December 10, 2015 to June 15, 2016, and 2016-2017MY Sorento (UMa), produced from October 27, 2014 to June 14, 2016, which may exhibit a MIL ON with DTC…
• 10109855Mar 21, 2017Equipment, Visibility (wipers, defrost, mirrors). TSB: DEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB), incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Depending on the specific model, the HVAC control head monitors ambient temperature and/or cabin humidity to determine which settings will best prevent the windows from fogging.
• 10109826Mar 8, 2017Electrical system. TSB: INSTRUMENT CLUSTER REPLACEMENT, SOFWARE UPGRADE AND MILEAGE SETTING - This bulletin provides the procedure to perform a software upgrade and mileage setting on 2015MY~ Sedona (YP), 2016MY~ Sorento (UMa), and 2017MY~ Forte (YD, YDm) vehicles with newly replaced instrument clusters.
• 10109880Feb 27, 2017Visibility (wipers, defrost, mirrors). TSB: PANORAMIC SUNROOF SLOW TO CLOSE AND/OR ABNORMAL NOISE WHEN CLOSING - This bulletin provides the procedure to repair a panoramic sunroof that exhibits a slow to close condition and/or abnormal noise when closing, on some 2016MY Sorento (UMa) vehicles produced from October 27, 2014 through January 23, 2016. Follow the procedure in this bulletin to clean, lubricate, and replace the rear tilt levers to correct the…
• 10109884Feb 20, 2017Back-over prevention (rear camera), Electrical system. TSB: DARK BACK-UP CAMERA DISPLAY ON UVO eSERVICES (UVO 2.0) - This bulletin provides the procedure to upgrade the UVO 2.0 software on some 2016MY Sorento (UMa) vehicles, produced from October 27, 2014 to April 26, 2016, which may experience a ?dark? back-up camera display in situations in which there is partial shade and bright sunlight causing high contrast. This may occur when backing out of a garage or when…
• 10109882Feb 14, 2017Tires. TSB: SERVICE ACTION: TPMS SENSOR REPLACEMENT (SA279) - This bulletin provides information regarding Tire Pressure Monitoring System (TPMS) sensors on some 2016-2017MY Sorento (UMa) vehicles, produced from February 2, 2016 to November 3, 2016, which may exhibit a TPMS malfunction light illuminated. This concern is caused by the TPMS sensor status set to ?SHIP MODE? instead of ?PARK MODE? or ?DRIVE MODE?.
• 10109812Jan 18, 2017Equipment. TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use.? Some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking…
• 10109807Jan 10, 2017Back-over prevention (rear camera), Electrical system. TSB: DARK BACK-UP CAMERA DISPLAY ON UVO eSERVICES (UVO 2.0) - This bulletin provides the procedure to upgrade the UVO 2.0 software on some 2016MY Sorento (UMa) vehicles, produced from October 27, 2014 to April 26, 2016, which may experience a ?dark? back-up camera display in situations in which there is partial shade and bright sunlight causing high contrast. This may occur when backing out of a garage or when…
• 10109805Jan 6, 2017Equipment, Electrical system. TSB: AVN 4.0 SOFTWARE UPDATE FOR ?BLUETOOTH PHONEBOOK DOWNLOADS AT EVERY VEHICLE START? - This bulletin provides the procedure for updating the AVN 4.0 (Audio/Video/Navigation) software on some Sorento (UMa) vehicles that frequently display a ?Priority phone pop-up? or ?Phonebook download pop-up? at vehicle startup. Additionally, voice guidance that the phonebook is downloading is heard and the customer is unable…
• 10116820Dec 21, 2016Suspension. TSB: COMBINED TSB / SERVICE ACTION: BALL JOINT REPLACEMENT (SA242) - This bulletin provides the procedure to replace both left and right front lower ball joints on some 2016-2017MY Sorento (UMa) vehicles, originally sold in one of twenty-eight (28) salt belt states, produced from November 6, 2014 to December 23, 2015, which may experience an unusual noise from the front of the vehicle, over rough road surfaces.
• 10109773Nov 18, 2016Electrical system, Engine cooling. TSB: VCM LOGIC IMPROVEMENT - DTC P200A00 (SA240A) - This bulletin provides information related to the ECM software upgrade and inspection of the VCM motor (Actuation Test) of some 2016MY Optima (JFa) vehicles, produced from August 28, 2015 through February 15, 2016, and some 2016MY Sorento (UMa) vehicles, produced from November 17, 2014 through February 3, 2016, which may experience a malfunction indicator lamp…
• 10109781Nov 15, 2016Electrical system, Equipment. PITSTOP: HVAC VENTILATION LOGIC OPERATION - Starting with 14MY Soul (PS) (with the exception of PSEV) and complete new models such as K900 (KH), Sedona (YP), Sorento (UMa), Optima (JFa), Sportage (QL), and 17MY Forte (YD, YDm), etc., equipped with a sunroof, a ventilation logic has been applied in order to prevent exhaust gases flowing into the vehicle due to the pressure difference (inside vs outside) that is…
• 10109775Nov 9, 2016Engine cooling. TSB: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC16) - This bulletin provides information related to extracting ?in use performance tracking? emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting.
• 10109777Nov 4, 2016Equipment, Latches, locks and linkages. TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Though not limited to the following, some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.?
• 10090945Sep 30, 2016Equipment. Pitstop: hvac receiver/dryer - desiccant replacement - in the event of a hvac system concern in which metal particles or shards have contaminated the system, the desiccant or the entire a/c receiver/dryer assembly may need to be replaced. This is due to the fact that it may be impossible to remove all metal contaminants from the receiver/dryer during the a/c flushing procedure. Refer to the included table for…
• 10090818Sep 29, 2016Engine. Tsb: e-cvvt cover and motor plug replacement - this bulletin provides information about the replacement of the e-cvvt cover and motor plug on some 2016my sorento (uma), produced from october 27, 2014 to june 14, 2016, 2016my optima (jf/jfa), produced from august 29, 2015 to june 14, 2016, and 2017my sportage (ql) vehicles, produced from december 10, 2015 to june 15, 2016, which may exhibit a mil on with dtc p001000…
• 10090966Sep 1, 2016Equipment, Electrical system, Lane departure. Pitstop: recalibration of blind spot detection after collision repairs - this pitstop provides information relating to some vehicles equipped with blind spot detection (bsd), which may exhibit a “check bsd system” message with dtcs: c270254 and c270354: c270254: control module master missing calibration / c270354: control module slave missing calibration
• 10089590Aug 18, 2016Visibility (wipers, defrost, mirrors), Equipment. Tsb: panoramic sunroof slow to close and/or abnormal noise when closing - this bulletin provides the procedure to repair a panoramic sunroof that exhibits a slow to close condition and/or abnormal noise when closing, on some 2016my sorento (uma) vehicles produced from october 27, 2014 through january 23, 2016. Follow the procedure in this bulletin to clean, lubricate, and replace the rear tilt levers to correct the…
• 10089401Jul 20, 2016Equipment, Electrical system. Tsb: android auto™/apple carplay™ software download - this bulletin provides the procedure for upgrading avn 4.0 and uvo 3.0 audio system software to include android auto and apple carplay software.
• 10089391Jul 20, 2016Engine, Electrical system. Tsb: service action: vcm logic improvement - dtc p200a00 (sa240) - this bulletin provides information related to the ecm software upgrade and inspection of the vcm motor of some 2016my optima (jfa) vehicles, produced from august 28, 2015 through february 15, 2016, and some 2016my sorento (uma) vehicles, produced from november 17, 2014 through february 3, 2016, which may experience a malfunction indicator lamp (mil)…
• 10089304Jun 22, 2016Body and structure, Equipment. Service action: tail gate latch repair (sa234) - this bulletin provides the procedure for installing updated components within the rear latch, on some manual tail gate-equipped 2016my sorento (uma) vehicles, produced from november 17, 2014 to november 30, 2015 that may exhibit a concern of not opening from the outside. Kia is requesting the completion of this service action on all affected vehicles.
• 10089312Jun 8, 2016Electrical system. Combination tsb / service action: uvo system upgrade (sa222) - this bulletin provides the procedure for upgrading the uvo system on some 2014~2016my soul (ps), sorento (xma)/(uma), optima (tf hev), forte (yd), sportage (sl) 2015~2016my sedona (yp), and 2014-2015(my) optima (qt/tf) vehicles to address “incoming ring volume too loud” complaints when using certain smartphones (non-iphone).
• 10183433Apr 21, 2016Electrical system, Equipment. TSB - COMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure for upgrading the UVO system on some 2014~2016MY Soul (PS), Sorento (XMa), Optima (TF/QF), Forte (YD) and Sportage (SL) vehicles to address "Incoming ring…
• 10079901Apr 21, 2016Equipment, Electrical system. Combination tsb / service action: uvo system upgrade (sa222) - this bulletin provides the procedure for upgrading the uvo system on some 2014~2016my soul (ps), sorento (xma), optima (tf/qf), forte (yd) and sportage (sl) vehicles to address “incoming ring volume too loud” complaints when using certain smartphones (non-iphone). Additionally, in 2014my vehicles the upgrade will also improve bluetooth connectivity and…
• 10183436Apr 7, 2016Equipment, Engine cooling. TSB - VCM LOGIC IMPROVEMENT - DTC P200A00 (SA 220) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
• 10079920Apr 7, 2016Engine, Electrical system. Tsb: vcm logic improvement - dtc p200a00 (sa220) - this bulletin provides information related to the ecm software upgrade and inspection of the vcm motor of some 2016my sorento (uma) vehicles, produced from november 17, 2014 through december 21, 2015, which may experience a malfunction indicator lamp (mil) illuminated with the electronic control module (ecm) system-related dtc; p200a00.
• 10183431Apr 4, 2016Equipment, Electrical system. TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones.
• 10080041Feb 23, 2016Seats. Front seat heater inoperative - this bulletin provides the steps to follow when diagnosing a customer concern of an inoperative seat heater, first, identify the type of system the vehicle is equipped with – seat heater only, or seat heater with ventilation. Then, follow steps in the bulletin.
• 10088705Dec 16, 2015Tires. Service action: tmps replacement (sa213) - this bulletin provides the procedure to check or replace the tpms sensors for some 2016my optima (jfa) and 2016my sorento (uma) vehicles, produced from september 28th, 2015 through december 7th, 2015 which may exhibit a false tpms malfunction indicator light on the cluster, with dtc c131200, c131300, c131400, and/or c131500, even when the inflation pressure in the tire is…
• 10088821Nov 12, 2015Electrical system. Service action: uvo upgrade - sorento (uma), rio (ub), soul (ps), and sedona (yp) (sa209) - this bulletin provides the procedure for upgrading the uvo system on some 2016my sorento (uma), rio (ub), soul (ps) and sedona (yp) vehicles (see production dates on page 6). Kia is requesting the completion of this service action on all affected vehicles in dealer stock, prior to delivery. Before conducting the procedure…
• 10088983Oct 19, 2015Electrical system. Tsb: kds - audio update module (aum) - the gds audio update module (aum) was introduced in fourth quarter of 2013. This special service tool (sst) was developed to improve the efficiency and effectiveness of updating 2010my, and later, kia audio head units using a gds, and now, the same functionality is available on kds. Some technicians may not be aware of the benefits the aum tool has to offer.
• 10089047Oct 9, 2015Equipment. Simplified uvo e-services activation procedure - this article outlines the simplified activation procedure for vehicles equipped with uvo e-services. (excluding 2016 k900 and soul ev)
• 10089022Oct 6, 2015Equipment. Pre-delivery inspection (pdi) and owner delivery folder program - all models excluding k900 and soul ev -kia motors america, inc. Is pleased to announce the launch of an all-new pre-delivery inspection (pdi) and owner delivery folder program which has been redesigned to improve initial vehicle quality during pdi and also during delivery to your customer
• 10089041Oct 1, 2015Equipment, Visibility (wipers, defrost, mirrors). Service action: sunvisor inspection/replacement (sa197) - this bulletin provides the procedure to modify or, if necessary, replace the sun visors on some 2016my sorento (uma) vehicles, produced from job #1 through march 12, 2015 which may experience an inoperative, or constantly on vanity lamp. This concern may be caused by a short to ground condition at the sun visor pivot.
• 10089054Sep 23, 2015Seats. Service action: front seat headrest repair (sa196) - this bulletin provides the procedure to repair or, if necessary, replace the front seat headrests of some 2016my sorento (uma) vehicles, produced from job #1 through june 15, 2015, which may exhibit detachment of the plastic trim piece on either side of the headrest, as shown below.
• 10089061Sep 20, 2015Equipment, Latches, locks and linkages. Service action: door latch replacement (sa195) - this bulletin provides the procedure to replace the door latches on certain sorento (uma) vehicles, produced from march 1, 2015 through june 15, 2015, which may exhibit an inoperative power door lock actuator. To prevent and/or correct this condition, replace all four (4) door latches with the improved parts, as described in this bulletin.
• 10089105Sep 1, 2015Electrical system. Pitstop: central gateway overview - the 2016my sorento (uma) is equipped with a newly designed controller area network (can) communication system. This new system utilizes a “central gateway” which is integrated into the ipm. The redesigned ipm is now known as the integrated gateway power control module (igpm). One of the benefits of this system is the ability to inspect the resistance of individual can systems, at…
• 10074739Sep 1, 2015Latches, locks and linkages. Summary to be provided on a future date.
• 10089383Aug 21, 2015Electrical system, Equipment. "pitstop: intermittent no sound from head unit - on some 2016my sorento (uma) vehicles equipped with avn 4.0 navigation head units, customers may complain of the audio system having no sound, intermittently. This condition may be caused by loose pin(s) on connector m15-a (see diagram) behind the head unit and/or on connector mf-21 on the passenger side kick panel. Follow the procedure outlined below to resolve the…
• 10116821Aug 12, 2015Electrical system, Equipment. TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange (ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. This procedure will now be required when ordering head units through the Direct Exchange Program (see Parts Bulletin 91-961-0005).
• 10089382Aug 3, 2015Transmission and drivetrain. Tsb: 6-spd. A/t adaptive value reset /relearn - this bulletin provides the procedures necessary to reset and relearn the adaptive values after transmission replacement or reprogramming/replacement of the pcm/tcm. After the adaptive values are reset, the transmission computer adaptive values must be relearned by driving in a precise manner to “teach” the computer the proper solenoid duty and line pressure for the…
• 10089622Jul 21, 2015Suspension, Transmission and drivetrain. Pitstop: noise from rear on hard acceleration or when turning - when diagnosing an unusual noise from the rear of a 2016my sorento (uma), equipped with all-wheel-drive (awd) and built prior to june 18th, 2015, inspect the rear propeller shaft for evidence of contact with the heat shield during hard acceleration from a stop, or while turning. If contact is found (see images), refer to the procedure outlined below to…
• 10089625Jul 2, 2015Engine. Pitstop: dtc p0315 - crankshaft position (ckp) sensor variation not learned - when encountering a customer complaint of engine misfire with a malfunction indicator light (mil) on in the dash, check for the presence of dtc p0315 – crankshaft position sensor (ckp) variation not learned. Use the vmi to view the scope pattern of the crankshaft position sensor signal. Verify a good equal crankshaft sensor pattern is…
• 10092132Jun 26, 2015Equipment, Electrical system. Tsb: navigation head unit sd card replacement - this bulletin describes the sd card exchange/replacement procedure related to error messages that may be displayed on the navigation screen when the incorrect sd card is inserted. Note: only new models (during pdi inspection or at the point of purchase) or compatibility mismatches that occur after head unit replacement will be considered for this program.
• 10089742Jun 26, 2015Electrical system, Equipment. Tsb: navigation head unit sd card replacement - this bulletin describes the sd card exchange/replacement procedure related to error messages that may be displayed on the navigation screen when the incorrect sd card is inserted. Note: only new models (during pdi inspection or at the point of purchase) or compatibility mismatches that occur after head unit replacement will be considered for this program.
• 10092154Jun 19, 2015Engine. Pitstop: oil intrusion into e-cvvt cover - when diagnosing a dtc related to the e-cvvt system, remove the the e-cvvt cover and check for possible oil intrusion (a). The ecvvt system utilizes two seals to prevent intrusion of oil and/or dust – a seal on the cover (a) and a seal that is recessed in the ecvvt. If oil is found inside the cover; the cover, the oil seal within the e-cvvt assembly and the e-cvvt assembly…
• 10089764Jun 19, 2015Engine. Pitstop: oil intrusion into e-cvvt cover - when diagnosing a dtc related to the e-cvvt system, remove the the e-cvvt cover and check for possible oil intrusion (a). The ecvvt system utilizes two seals to prevent intrusion of oil and/or dust – a seal on the cover (a) and a seal that is recessed in the ecvvt. If oil is found inside the cover; the cover, the oil seal within the e-cvvt assembly and the e-cvvt assembly…

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