2017 Kia Sorento Technical Service Bulletins

242 technical service bulletins (TSBs) are on record for the 2017 Kia Sorento. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10119124Sep 20, 2017Equipment. TSB - SERVICE ACTION: E-CVVT COVER INSPECTION AND MOTOR PLUG REPLACEMENT (SA305) - REVISED - This bulletin provides information regarding the inspection and/or replacement of the E-CVVT cover or O-ring and replacement of the motor plug on some 2016-2017MY Optima (JF, JFa), 2016-2017MY Sorento (UMa), and 2017MY Sportage (QL) vehicles, equipped with 2.4L GDI or 2.0T-GDI, which may exhibit a malfunction indicator…
• 10119120Sep 8, 2017Equipment. TSB - E-CVVT COVER AND MOTOR PLUG REPLACEMENT - REVISED - This bulletin provides information about the replacement of the E-CVVT cover and motor plug on some 2016MY Optima (JFa), produced from August 29, 2015 to June 14, 2016, and 2016-2017MY Sorento (UMa) vehicles, produced from October 27, 2014 to June 14, 2016, which may exhibit a MIL ON with DTC P001000 and/or oil leakage in the E-CVVT motor plug of applicable…
• 10119122Sep 7, 2017Electrical system. TSB - DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC17) - Revised - This bulletin provides information related to extracting ?in use performance tracking? emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California.
• 10115239Jul 21, 2017Electrical system. TSB: SERVICE ACTION: VOLTAGE REGULATOR PERFORMANCE ENHANCEMENT (SA278) - This bulletin has been revised to include additional information. This bulletin provides the procedure to increase the torque on the voltage regulator screws on some 2017MY Sorento (UMa), produced from October 3, 2016 to January 24, 2017, and 2017MY Optima (JFa) vehicles, produced from October 3, 2016 to January 26, 2017, which may experience…
• 10116101Jun 27, 2017Electrical system. PITSTOP: TPMS SENSOR POSITION - When diagnosing TPMS-related DTCs, make sure you are investigating the correct sensor. The TPMS positioning from the manufacturer may be different from the positioning shown on a KDS.
• 10116112Jun 14, 2017Visibility (wipers, defrost, mirrors). TSB: SERVICE ACTION: PANORAMIC SUNSHADE ROLLER GUIDE ADJUSTMENT (SA291A) - This bulletin provides the procedure to adjust the panoramic sunshade roller guide on some 2017MY Sorento (UMa) vehicles, produced from November 16, 2016 to February 3, 2017, which may experience a slow sunshade operation or squeak noise when the sunshade is reaching the closed position. The concern is caused by interference of the sunshade…
• 10116117Jun 7, 2017Engine. TSB: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC17) - This bulletin provides information related to extracting ?in use performance tracking? emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting.
• 10109861May 15, 2017Equipment. TSB: SERVICE ACTION: PANORAMIC SUNSHADE ROLLER GUIDE ADJUSTMENT (SA291)- This bulletin provides the procedure to adjust the panoramic sunshade roller guide on some 2017MY Sorento (UMa) vehicles, produced from November 16, 2016 to February 3, 2017, which may experience a slow sunshade operation or squeak noise when the sunshade is reaching the closed position. The concern is caused by interference of the sunshade to…
• 10109858May 1, 2017Visibility (wipers, defrost, mirrors), Equipment. PITSTOP: ANTI-CONDENSATION LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Some Kia vehicles starting with 2016MY and all Kia vehicles, after and including 2017MY, incorporate an anti-condensation logic to prevent the interior windows from becoming excessively fogged. The HVAC control head in these vehicles monitors ambient temperature to determine which settings will best prevent the windows from fogging.
• 10109838Apr 13, 2017Electrical system. TSB: SERVICE ACTION: VOLTAGE REGULATOR PERFORMANCE ENHANCEMENT (SA278) - This bulletin provides the procedure to increase the torque on the voltage regulator screws on some 2017MY Sorento (UMa), produced from October 3, 2016 to January 24, 2017, and 2017MY Optima (JFa) vehicles, produced from October 3, 2016 to January 26, 2017, which may experience low battery voltage or a no-start condition. Follow the procedure…
• 10109850Mar 23, 2017Engine cooling. TSB: E-CVVT COVER AND MOTOR PLUG REPLACEMENT - This bulletin provides information about the replacement of the E-CVVT cover and motor plug on some 2016MY Optima (JF/JFa), produced from August 29, 2015 to June 14, 2016, 2017MY Sportage (QL) vehicles, produced from December 10, 2015 to June 15, 2016, and 2016-2017MY Sorento (UMa), produced from October 27, 2014 to June 14, 2016, which may exhibit a MIL ON with DTC…
• 10109855Mar 21, 2017Equipment, Visibility (wipers, defrost, mirrors). TSB: DEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB), incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Depending on the specific model, the HVAC control head monitors ambient temperature and/or cabin humidity to determine which settings will best prevent the windows from fogging.
• 10109826Mar 8, 2017Electrical system. TSB: INSTRUMENT CLUSTER REPLACEMENT, SOFWARE UPGRADE AND MILEAGE SETTING - This bulletin provides the procedure to perform a software upgrade and mileage setting on 2015MY~ Sedona (YP), 2016MY~ Sorento (UMa), and 2017MY~ Forte (YD, YDm) vehicles with newly replaced instrument clusters.
• 10109882Feb 14, 2017Tires. TSB: SERVICE ACTION: TPMS SENSOR REPLACEMENT (SA279) - This bulletin provides information regarding Tire Pressure Monitoring System (TPMS) sensors on some 2016-2017MY Sorento (UMa) vehicles, produced from February 2, 2016 to November 3, 2016, which may exhibit a TPMS malfunction light illuminated. This concern is caused by the TPMS sensor status set to ?SHIP MODE? instead of ?PARK MODE? or ?DRIVE MODE?.
• 10109804Jan 20, 2017Equipment. TSB: SERVICE ACTION: DRIVER?S SIDE HVAC TEMPERATURE OPTIMIZATION (SA274) - This bulletin provides information related to the Heating Ventilation and Air Conditioning (HVAC) system on some 2017MY Sorento vehicles equipped with Dual Air Temperature Control (DATC) produced from August 1, 2016 to December 18, 2016, which may experience poor heater performance on the driver?s side due to a binding mix door. Follow the…
• 10109803Jan 10, 2017Electrical system, Vehicle speed control. TSB: SERVICE ACTION: HYDRAULIC ELECTRONIC CONTROL UNIT LOGIC IMPROVEMENT (SA269) - This bulletin provides the procedure to improve the logic of the Hydraulic Electronic Control Unit (HECU) on some Smart Cruise Control equipped 2017MY Sorento (UMa) vehicles, produced from April 5, 2016 to December 22, 2016, which may experience a deactivation of the Smart Cruise Control, followed by a malfunction indicator lamp and…
• 10109805Jan 6, 2017Equipment, Electrical system. TSB: AVN 4.0 SOFTWARE UPDATE FOR ?BLUETOOTH PHONEBOOK DOWNLOADS AT EVERY VEHICLE START? - This bulletin provides the procedure for updating the AVN 4.0 (Audio/Video/Navigation) software on some Sorento (UMa) vehicles that frequently display a ?Priority phone pop-up? or ?Phonebook download pop-up? at vehicle startup. Additionally, voice guidance that the phonebook is downloading is heard and the customer is unable…
• 10116820Dec 21, 2016Suspension. TSB: COMBINED TSB / SERVICE ACTION: BALL JOINT REPLACEMENT (SA242) - This bulletin provides the procedure to replace both left and right front lower ball joints on some 2016-2017MY Sorento (UMa) vehicles, originally sold in one of twenty-eight (28) salt belt states, produced from November 6, 2014 to December 23, 2015, which may experience an unusual noise from the front of the vehicle, over rough road surfaces.
• 10116812Dec 7, 2016Body and structure. TSB - SERVICE ACTION: FRONT BUMPER GRILL REPLACEMENT - SA244 - This bulletin provides the procedure to replace the front bumper grill on some 2017MY Sorento (UMa) vehicles, produced from April 18, 2016 to September 2, 2016, which may experience an Autonomous Emergency Braking (AEB) radar blocked message. This is due to the fact that an incorrect air intake grill was installed at the manufacturer.
• 10116816Dec 6, 2016Body and structure, Visibility (wipers, defrost, mirrors). TSB - SERVICE ACTION: DRIVER?S WINDOW RUN CHANNEL REPAIR (SA259) - This bulletin provides the procedure for inspecting and if necessary, repairing the driver's window run channel on some Sorento (UMa) vehicles, produced from April 4, 2016 to October 14, 2016, which may experience a wind noise at the driver's window.
• 10109781Nov 15, 2016Electrical system, Equipment. PITSTOP: HVAC VENTILATION LOGIC OPERATION - Starting with 14MY Soul (PS) (with the exception of PSEV) and complete new models such as K900 (KH), Sedona (YP), Sorento (UMa), Optima (JFa), Sportage (QL), and 17MY Forte (YD, YDm), etc., equipped with a sunroof, a ventilation logic has been applied in order to prevent exhaust gases flowing into the vehicle due to the pressure difference (inside vs outside) that is…
• 10109767Nov 11, 2016Latches, locks and linkages. TSB: SERVICE ACTION: AUTO LOCK MODE CHANGE (SA255) - This bulletin provides the procedure to change the automatic door lock setting on some 2017MY Sorento (UMa) vehicles, produced from April 7, 2016 to August 15, 2016, which may be defaulted to ?Enable on Speed?.
• 10109675Oct 28, 2016Electrical system, Transmission and drivetrain. TSB: SERVICE ACTION: TCU UPGRADE ? DRIVING PERFORMANCE IMPROVEMENT (SA251) - This bulletin provides information related to the Transmission Control Unit (TCU) software upgrade for some 2017MY Sorento (UMa) 2.0T-GDI vehicles produced from April 7, 2016 to October 27, 2016 for a logic improvement. To apply the improved logic, the TCU should be reprogrammed using the GDS/KDS download, as described in this bulletin.
• 10109674Oct 28, 2016Latches, locks and linkages, Equipment. TSB: SERVICE ACTION: AUTO LOCK MODE CHANGE (SA255) - This bulletin provides the procedure to change the automatic door lock setting on some 2017MY Sorento (UMa) vehicles, produced from April 7, 2016 to August 15, 2016, which may be defaulted to ?Enable on Speed?. To help align the vehicle with customer expectations, follow the procedure below to change the automatic lock settings from ?Enable on Speed? to ?Enable…
• 10109678Oct 27, 2016Electrical system, Transmission and drivetrain. TSB: SERVICE ACTION: TCU UPGRADE ? DRIVING PERFORMANCE IMPROVEMENT (SA250) - This bulletin provides information related to the Transmission Control Unit (TCU) software upgrade for some 2017MY Sorento (UMa) 2.4L GDI vehicles produced from April 7, 2016 to October 22, 2016 for a logic improvement. To apply the improved logic, the TCU should be reprogrammed using the GDS/KDS download, as described in this bulletin.
• 10109681Oct 26, 2016Transmission and drivetrain, Electrical system. TSB: SERVICE ACTION: TCU UPGRADE ? DRIVING PERFORMANCE IMPROVEMENT (SA246) - This bulletin provides information related to the Transmission Control Unit (TCU) software upgrade for some 2017MY Sorento (UMa) 3.3L GDI vehicles produced from April 6, 2016 to October 20, 2016 for a logic improvement. To apply the improved logic, the TCU should be reprogrammed using the GDS/KDS download, as described in this bulletin.
• 10109688Oct 21, 2016Equipment. PITSTOP: AUTONOMOUS EMERGENCY BRAKING (AEB) OPERATION - An increasing number of Kia?s latest models are now equipped with Autonomous Emergency Braking (AEB). Some customers may have interest and/or questions regarding this new technology, including what type of feedback they can expect from this system. The information provided below is a brief reference. The service information found on KGIS including the Owner?s…
• 10109684Oct 4, 2016Lane departure. TSB: SERVICE ACTION: LANE DEPARTURE WARNING SYSTEM DTC C180508 (SA243) - This bulletin provides information related to the Lane Departure Warning System (LDWS) on some 2017MY Sorento (UMa) vehicles, produced from April 5, 2016 to September 10, 2016, which may exhibit a LDWS malfunction with DTC: C180508 and/or an unsecured LDWS camera. Follow the procedure below to inspect and if necessary, reattach the LDWS camera…
• 10090945Sep 30, 2016Equipment. Pitstop: hvac receiver/dryer - desiccant replacement - in the event of a hvac system concern in which metal particles or shards have contaminated the system, the desiccant or the entire a/c receiver/dryer assembly may need to be replaced. This is due to the fact that it may be impossible to remove all metal contaminants from the receiver/dryer during the a/c flushing procedure. Refer to the included table for…
• 10090815Sep 30, 2016Lane departure. Tsb: service action: lane departure warning system dtc c180508 (sa243) - this bulletin provides information related to the lane departure warning system (ldws) on some 2017my sorento (uma) vehicles, produced from april 5, 2016 to september 10, 2016, which may exhibit a ldws malfunction with dtc: c180508 and/or an unsecured ldws camera. Follow the procedure below to inspect and if necessary, reattach the ldws camera…
• 10090978Sep 23, 2016Transmission and drivetrain, Engine cooling. Owner notification letter (sc136): dear kia sorento owner: kia motors america, inc. Is conducting a voluntary emissions recall to update the software programming on the transmission control unit (tcu) on certain 2017 kia sorento vehicles with 3.3l v6 engine.
• 10090977Sep 19, 2016Engine, Transmission and drivetrain. Dealer parts & service manager memo (sc136): attention: all dealer parts and service managers, kia motors america, inc. Is conducting an emissions recall campaign to upgrade the transmission control unit (tcu) in sixty (60) 2017 my sorento vehicles equipped with the 3.3l gdi v6 engine, produced on may 10, 2016. Kia has determined that there is a tcu rom id mismatch which may cause the vehicle to release air…
• 10090942Sep 19, 2016Transmission and drivetrain, Electrical system. Tsb: voluntary emissions recall: tcu upgrade - lambda 3.3gdi 6at tcu rom id mismatch (sc136) - this bulletin provides information related to the transmission control unit (tcu) software upgrade for sixty (60) 2017my sorento (uma) vehicles produced on may 10, 2016 to address rom id mismatch. To apply the improved logic, the tcu should be reprogrammed using the gds/kds download, as described in this bulletin.
• 10090966Sep 1, 2016Equipment, Electrical system, Lane departure. Pitstop: recalibration of blind spot detection after collision repairs - this pitstop provides information relating to some vehicles equipped with blind spot detection (bsd), which may exhibit a “check bsd system” message with dtcs: c270254 and c270354: c270254: control module master missing calibration / c270354: control module slave missing calibration
• 10089308Jun 10, 2016Body and structure. "service action: tighten power tailgate ball stud (sa232) - this bulletin provides the procedure for tightening the right tailgate spindle attachment ball stud, on select uma sorento models, produced from may 16, 2016 through may 26, 2016, which may not have been torqued to specification by the factory, and may exhibit an unusual noise when operating the power tailgate. To correct this condition, verify and, if…
• 10089321Jun 2, 2016Electrical system. Tsb: apple carplay™ rollout and troubleshooting guide - this bulletin provides information related to the rollout of apple carplay and android auto on 2017my sorento (uma) and the launch of apple carplay on 2016my optima (jfa) and 2017my sportage (ql) vehicles, equipped with premium navigation (avn 4.0) or uvo eservices (uvo 3.0) systems.
• 10183606May 27, 2016Equipment. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: "FE" EMBLEM INSTALLATION (SA230) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the left margin area. This bulletin provides the procedure to add an "FE" (Fuel Efficient) emblem to the existing "AWD" emblems on the front doors on specific 2017MY Sorento (UMa) vehicles, produced from…
• 10089424May 27, 2016Body and structure, Equipment. Service action: "fe" emblem installation (sa230) - this bulletin provides the procedure to add an "fe" (fuel efficient) emblem to the existing "awd" emblems on the front doors on specific 2017 my sorento (uma) vehicles, produced from april 1, 2016 to april 15, 2016.
• 10183600May 12, 2016Equipment, Electrical system. PITSTOP: ANDROID AUTO/UVO eSERVICES CONNECTIVITY ISSUES AFTER ANDROID 6.0 UPDATE - This article provides diagnostic information in regards to: ANDROID AUTO will not launch when a Samsung Android phone is connected to the vehicle. UVO eServices setup fails and the head unit displays a smartphone connection error.
• 10183434Apr 29, 2016Equipment, Electrical system. TSB - APPLE CARPLAY ROLLOUT AND TROUBLESHOOTING GUIDE - This bulletin provides information related to the rollout of Apple CarPlay and Android Auto on vehicles equipped with Premium Navigation (AVN 4.0) or UVO eServices (UVO 3.0) systems.
• 10079884Apr 29, 2016Equipment. Tsb: apple carplay™ rollout and troubleshooting guide - this bulletin provides information related to the rollout of apple carplay™ and android auto on vehicles equipped with premium navigation (avn 4.0) or uvo eservices (uvo 3.0) systems.
• 10089433May 12, 2015Electrical system. Android auto™/uvo eservices connectivity issues after android 6.0 update - this article proides diagnostic information in regards to:android auto™ will not launch when a samsung android phone is connected to the vehicle. Uvo eservices setup fails and the head unit displays a smartphone connection error.

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