2015 Kia Soul Technical Service Bulletins

164 technical service bulletins (TSBs) are on record for the 2015 Kia Soul. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10109829Mar 24, 2017Electrical system. TSB: SERVICE ACTION: UVO SOFTWARE UPGRADE (SA277) - This bulletin provides the procedure to upgrade the UVO software on some 2015MY Soul (PS), Sportage (SL), Optima (TF, QF), Forte (YD), and Sorento (XMa) vehicles to incorporate Bluetooth and Voice Recognition improvements.
• 10109828Mar 24, 2017Electrical system. TSB: SERVICE ACTION: AUDIO SOFTWARE UPGRADE (SA276) - This bulletin provides the procedure to upgrade the audio software on some 2015MY Soul (PS), Sportage (SL), Optima (TF, QF), Forte (YD), and Sorento (XMa) vehicles to incorporate Bluetooth and Voice Recognition improvements.
• 10109855Mar 21, 2017Visibility (wipers, defrost, mirrors), Equipment. TSB: DEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB), incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Depending on the specific model, the HVAC control head monitors ambient temperature and/or cabin humidity to determine which settings will best prevent the windows from fogging.
• 10109851Mar 16, 2017Engine, Electrical system. TSB: SERVICE ACTION: ECU UPGRADE - DTC P0441 LOGIC IMPROVEMENT (SA280) - This bulletin provides information related to the Engine Control Unit (ECU) software upgrade for some 2012-2016MY Rio (UB), 2014-2016 Soul (PS), and 2012-2013MY Soul (AM) vehicles, which may have a MIL on with DTC P0441: Evaporative Emissions System Incorrect Purge Flow.
• 10109853Mar 15, 2017Fuel system. PITSTOP: INTERMITTENT LACK OF POWER OR HESITATION UPON ACCELERATION ? RESTRICTED FUEL LINE - Customers may experience an intermittent lack of power or hesitation upon acceleration. The malfunction indicator lamp may not illuminate or DTC P0087 may be stored (history). This is possibly due to a restricted low pressure fuel line. DTC P0087: Fuel Rail/System Pressure ? Too Low
• 10109822Mar 7, 2017Electrical system, Steering. TSB: INSTRUMENT PANEL PAD NOISE REPAIR - This bulletin provides information relating to some 2014-2015MY Soul (PS) vehicles, produced from July 21, 2013 to February 14, 2015, which may experience a rattle sound from the upper area of the instrument panel during turns or while driving over bumps or rough roads. This sound may be more prevalent during cold temperatures.
• 10109888Feb 16, 2017Electrical system. COMBINATION TSB / SERVICE ACTION: ECU UPGRADE ? DTC P0441 LOGIC IMPROVEMENT (SA280) - This bulletin provides information related to the Engine Control Unit (ECU) software upgrade for some 2012-2016MY Rio (UB), 2014-2016 Soul (PS), and 2012-2013MY Soul (AM) vehicles, which may have a MIL on with DTC P0441: Evaporative Emissions System Incorrect Purge Flow. To correct this condition, the ECU should be reprogrammed…
• 10109813Jan 18, 2017Engine cooling. PITSTOP: MANUAL EVAPORATIVE EMISSIONS TEST FOR HARD TO FIND/SMALL LEAKS - If the malfunction indicator lamp (MIL) is illuminated with DTC(s) P0442, P0455, P0456, or P0457 (Evaporative Emissions System-Leak detected) and the evaporative (EVAP) leak self-test resulted in NTF, a manual EVAP test is recommended.
• 10109812Jan 18, 2017Equipment. TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use.? Some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking…
• 10109781Nov 15, 2016Equipment, Electrical system. PITSTOP: HVAC VENTILATION LOGIC OPERATION - Starting with 14MY Soul (PS) (with the exception of PSEV) and complete new models such as K900 (KH), Sedona (YP), Sorento (UMa), Optima (JFa), Sportage (QL), and 17MY Forte (YD, YDm), etc., equipped with a sunroof, a ventilation logic has been applied in order to prevent exhaust gases flowing into the vehicle due to the pressure difference (inside vs outside) that is…
• 10109777Nov 4, 2016Equipment, Latches, locks and linkages. TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Though not limited to the following, some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.?
• 10109788Oct 31, 2016Equipment, Electrical system. TSB: INHIBITOR SWITCH DIAGNOSIS INFORMATION - This bulletin gives information regarding the steps to take regarding the diagnosis of the Inhibitor Switch.
• 10090945Sep 30, 2016Equipment. Pitstop: hvac receiver/dryer - desiccant replacement - in the event of a hvac system concern in which metal particles or shards have contaminated the system, the desiccant or the entire a/c receiver/dryer assembly may need to be replaced. This is due to the fact that it may be impossible to remove all metal contaminants from the receiver/dryer during the a/c flushing procedure. Refer to the included table for…
• 10089605Aug 9, 2016Electrical system, Engine. Tsb: ecm upgrade – mil on with dtc p0128 - this bulletin provides information related to the ecm software upgrade for some 2015my soul (ps) vehicles, produced from november 18, 2014 through may 31, 2015, which may experience a malfunction indicator lamp (mil) illuminated with the electronic control module (ecm) system-related dtc: p0128. To correct this condition, the ecm should be reprogrammed using the gds/kds…
• 10089401Jul 20, 2016Electrical system, Equipment. Tsb: android auto™/apple carplay™ software download - this bulletin provides the procedure for upgrading avn 4.0 and uvo 3.0 audio system software to include android auto and apple carplay software.
• 10089312Jun 8, 2016Electrical system. Combination tsb / service action: uvo system upgrade (sa222) - this bulletin provides the procedure for upgrading the uvo system on some 2014~2016my soul (ps), sorento (xma)/(uma), optima (tf hev), forte (yd), sportage (sl) 2015~2016my sedona (yp), and 2014-2015(my) optima (qt/tf) vehicles to address “incoming ring volume too loud” complaints when using certain smartphones (non-iphone).
• 10183433Apr 21, 2016Electrical system, Equipment. TSB - COMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure for upgrading the UVO system on some 2014~2016MY Soul (PS), Sorento (XMa), Optima (TF/QF), Forte (YD) and Sportage (SL) vehicles to address "Incoming ring…
• 10079901Apr 21, 2016Equipment, Electrical system. Combination tsb / service action: uvo system upgrade (sa222) - this bulletin provides the procedure for upgrading the uvo system on some 2014~2016my soul (ps), sorento (xma), optima (tf/qf), forte (yd) and sportage (sl) vehicles to address “incoming ring volume too loud” complaints when using certain smartphones (non-iphone). Additionally, in 2014my vehicles the upgrade will also improve bluetooth connectivity and…
• 10183431Apr 4, 2016Equipment, Electrical system. TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones.
• 10079961Feb 5, 2016Visibility (wipers, defrost, mirrors). Tsb / uneven windshield defroster performance - this bulletin provides the procedure to install vent clips on some 2014~2015my soul (ps) vehicles, produced from july 21, 2013 through april 5, 2015, which may exhibit uneven windshield defroster performance. Follow the procedure outlined in this bulletin to install two (2) clips onto the center dash vents to resolve the concern.
• 10080098Jan 7, 2016Electrical system, Equipment. Tsb: ecm upgrade - mil on with dtc p0128 - this bulletin provides information related to the ecm software upgrade for some 2015my soul (ps) vehicles, produced from june 14, 2014 through november 18, 2015, which may experience a malfunction indicator lamp (mil) illuminated with the electronic control module (ecm) system-related dtc; p0128. To correct this condition, the ecm should be reprogrammed using the gds/kds…
• 10088704Dec 17, 2015Exterior lighting, Equipment. Tsb: headlamp bulb connector replacement - this bulletin provides information about replacing the bulb connector in the headlamp assembly on some soul (ps) vehicles, equipped with non-projector style headlamps and produced from august 26, 2013 through april 20, 2015, which may exhibit a heat-deformed headlamp bulb connector. To correct this concern, replace the affected headlamp bulb connector by following the…
• 10088710Dec 15, 2015Seat belts. Service action: 2014 - 2016 my soul (ps) and soul (ps ev) rear center seat belt webbing guide replacement (sa206) - this bulletin provides the procedure for the replacement of the seat belt webbing guide for the rear center seat in 2014~2016my soul (ps) vehicles, produced from july 21, 2013 through september 15, 2015, and some 2014~2016my soul ev (ps ev) vehicles, produced from november 26, 2013 through september…
• 10088983Oct 19, 2015Electrical system. Tsb: kds - audio update module (aum) - the gds audio update module (aum) was introduced in fourth quarter of 2013. This special service tool (sst) was developed to improve the efficiency and effectiveness of updating 2010my, and later, kia audio head units using a gds, and now, the same functionality is available on kds. Some technicians may not be aware of the benefits the aum tool has to offer.
• 10089046Oct 14, 2015Electrical system. Avn displays "unable to start vehicle" warning message - on some 2015~16my soul ev (ps ev) vehicles, a customer may complain that a warning message (“unable to start vehicle”) is being displayed on the navigation head unit screen. This condition may be caused by loose pin(s) on connector m41-c (see diagram) on the back of the head unit. Follow the procedure outlined below to resolve the concern.
• 10089021Oct 13, 2015Electrical system. Service action: low voltage dc-dc converter (ldc) system logic improvement (sa201) - this bulletin provides information related to the reprogramming of the low voltage dc-dc converter (ldc) system of some 2015~2016my soul ev (ps ev) vehicles, produced from job# 1 through august 17, 2015, to prevent the possibility of 12v battery discharge during “key off/doors locked” condition.
• 10089047Oct 9, 2015Equipment. Simplified uvo e-services activation procedure - this article outlines the simplified activation procedure for vehicles equipped with uvo e-services. (excluding 2016 k900 and soul ev)
• 10089022Oct 6, 2015Equipment. Pre-delivery inspection (pdi) and owner delivery folder program - all models excluding k900 and soul ev -kia motors america, inc. Is pleased to announce the launch of an all-new pre-delivery inspection (pdi) and owner delivery folder program which has been redesigned to improve initial vehicle quality during pdi and also during delivery to your customer
• 10089052Sep 25, 2015Equipment. Tsb: electric vehicle (ev) service handling procedures - this technical service bulletin will address proper electric vehicle (ev) customer and service handling procedures. There are unique ev related service procedures, special service tool requirements and service training that must be employed for safe and effective electric vehicle repair.
• 10116821Aug 12, 2015Equipment, Electrical system. TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange (ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. This procedure will now be required when ordering head units through the Direct Exchange Program (see Parts Bulletin 91-961-0005).
• 10089354Aug 12, 2015Electrical system. Tsb: identifying head unit software version for direct exchange - this bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. This procedure will now be required when ordering head units through the direct exchange program.
• 10089382Aug 3, 2015Transmission and drivetrain. Tsb: 6-spd. A/t adaptive value reset /relearn - this bulletin provides the procedures necessary to reset and relearn the adaptive values after transmission replacement or reprogramming/replacement of the pcm/tcm. After the adaptive values are reset, the transmission computer adaptive values must be relearned by driving in a precise manner to “teach” the computer the proper solenoid duty and line pressure for the…
• 10089617Jul 1, 2015Engine, Electrical system. Tsb: data collection: extract california emissions data from ecu (dc1501) - this bulletin provides information related to extracting “in use performance tracking” emissions data from the engine control unit (ecu) of certain vehicles sold in california. The california air resources board (carb) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting.
• 10058534Jul 1, 2015Engine. Kia: crankshaft position sensor (ckp) variation has not learned causing misfire of engine and malfunction indicator light (mil) to come in dash. Model all. No years listed.
• 10092132Jun 26, 2015Electrical system, Equipment. Tsb: navigation head unit sd card replacement - this bulletin describes the sd card exchange/replacement procedure related to error messages that may be displayed on the navigation screen when the incorrect sd card is inserted. Note: only new models (during pdi inspection or at the point of purchase) or compatibility mismatches that occur after head unit replacement will be considered for this program.
• 10089742Jun 26, 2015Equipment, Electrical system. Tsb: navigation head unit sd card replacement - this bulletin describes the sd card exchange/replacement procedure related to error messages that may be displayed on the navigation screen when the incorrect sd card is inserted. Note: only new models (during pdi inspection or at the point of purchase) or compatibility mismatches that occur after head unit replacement will be considered for this program.
• 10089822May 26, 2015Equipment, Electrical system. Tsb: service action: navigation unit software upgrade (sa192) - this bulletin provides the procedure for upgrading the avn system on some 2014my soul (ps) vehicles, produced from june 1, 2013 through december 31, 2013, as part of a kia/ j.d. Power pilot improvement project for acen (audio communication entertainment and navigation). The purpose of the software upgrade in this pilot is to validate the effectiveness…
• 10089842May 21, 2015Equipment, Electrical system. "pitstop: uvo eservices w/premium navigation (avn 4.0) functionality and required use of usb cable - for customer complaints on avn 4.0 (uvo eservices w/premium navigation head unit) equipped vehicles regarding the following concerns: „h unable to activate eservices or unable to send data from head unit „h message ¡§the connected device does not support uvo eservices features¡¨ displaying on the head unit screen.
• 10089987Apr 24, 2015Engine, Vehicle speed control. Pitstop: smart pedal feature - the “smart pedal” is an integral part of the engine management system (ems) functionality which monitors and prevents the simultaneous activation of accelerator and brake pedals. When engaged, the feature reduces engine power to idle.
• 10089988Apr 9, 2015Electrical system. Pitstop: micro 2™ blade-style fuses in new vehicles - technicians should be aware that 2016my sorento (uma), 2015my k900 (kh), 2015my soul (ps), 2015my soul ev (ps ev) and 2015my sedona (yp) vehicles are now equipped with micro 2™ blade-style fuses (a) in the interior fuse box and the under hood fuse box.
• 10092095Mar 31, 2015Electrical system, Equipment. Tsb: voluntary service campaign: acu logic update (sc117) - this bulletin provides information related to the update of the airbag control unit (acu) logic of some 2014~2015my soul (ps) vehicles, produced from july 21, 2013 through november 26, 2014, to reduce the likelihood of rollover airbag deployments in a few extreme driving events; typically at low speeds and involving parking valets and/or prolonged…
• 10092100Mar 27, 2015Equipment, Electrical system. Pitstop: bluetooth® issues after iphone® ios 8 software update - this article provides information related to possible bluetooth concerns when using an iphone® with ios 8.x (ios 8, 8.0.1, 8.0.2, 8.1, 8.1.2, 8.1.3, etc.) while paired to a head unit.
• 10092083Mar 27, 2015Equipment, Steering. Tsb: service action: front end alignment correction (sa186) - this bulletin provides information regarding a front end alignment concern on some 2015my soul (ps) vehicles, produced from february 9, 2015 through february 10, 2015, which may exhibit an off-center steering wheel concern (1.5¢ª ~ 2¢ª). To correct and/or prevent this condition, perform a front end alignment by referring to the applicable workshop manual…
• 10092111Mar 24, 2015Electrical system. Owner letter: dear kia soul owner - kia motors america, inc. Is conducting a voluntary service campaign to update the airbag control unit (acu) logic for anticipated rollover situations for the curtain and side airbags in certain 2014-2015 my soul vehicles.
• 10092097Mar 20, 2015Air bags, Equipment. Tsb: voluntary service campaign: acu logic update (sc117) - this bulletin provides information related to the update of the airbag control unit (acu) logic of some 2014~2015my soul (ps) vehicles, produced from july 21, 2013 through november 26, 2014. To install the new logic, the acu should be updated using the gds/kds download, as described in this bulletin. Kia is requesting the completion of this service…
• 10092113Mar 19, 2015Electrical system. Q and a: 2014-2015 my soul acu logic update voluntary service campaign (sc117)
• 10092109Mar 19, 2015Air bags, Electrical system. Dealer parts & service manager memo: attention: all kia parts & service managers - kia motors america, inc. Will be conducting a voluntary service campaign, to update the airbag control unit logic for certain 2014-2015 my soul vehicles. Kia provides software logic for the 2014-2015 my soul which can predict certain rollover events and protect the occupants by deploying the curtain and side airbags in advance of a…
• 10092108Mar 19, 2015Air bags. Dealer principal memo: attention: all dealer principals - kia motors america, inc. Will be conducting a voluntary service campaign, to update the airbag control unit (acu) logic which predicts likely rollover events and deploys the curtain and side airbags for certain 2014-2015 my kia soul vehicles.
• 10092104Mar 6, 2015Electrical system, Equipment. Pitstop: navigation headunit and sd card compatibility - this article provides information in regards to possible compatibility issues between navigation head units and sd cards when replacing head units for multimedia issues. If after replacing a navigation head unit the original sd card does not operate correctly, follow the steps below to diagnose the issue:
• 10057850Mar 1, 2015Air bags. Kia 2014-2015my soul: bulletin which contains new /revised information related to the airbag control unit of certain 2014-2015 vehicles from july 2013-november2014.

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