2023 Kia Sportage Hybrid Technical Service Bulletins

67 technical service bulletins (TSBs) are on record for the 2023 Kia Sportage Hybrid. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11037624Sep 25, 2026Suspension. TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: REAR SHOCK ABSORBER INSPECTION & REPLACEMENT (WTY047) - This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY047) to inspect, and if necessary, replace one or both left and right rear shock absorber assemblies on certain 2023-2025MY Sportage (NQ5), Sportage Hybrid (NQ5 HEV), and Sportage Plug-in Hybrid (NQ5 PHEV) vehicles…
• 11037530Sep 11, 2026Suspension. WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY047) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension campaign program launch.
• 11037529Sep 11, 2026Suspension. WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY047) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage to owners for certain repairs related to oil leakage from the rear shock absorbers on the following vehicles that were originally sold in or are currently registered in states where heavy amounts of road salt are used on certain 2023-2025 MY…
• 11038193Sep 10, 2026Suspension. WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY047) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the Warranty Extension Campaign program launch.
• 11037528Sep 9, 2026Suspension. WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY047) – This document is the Question and Answer Guide containing the most frequently asked questions regarding Warranty Extension Campaign WTY047.
• 11037527Sep 9, 2026Suspension. WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (WTY047) - This document is the announcement to dealer Parts and Service managers advising that Kia is extending the New Vehicle Limited Warranty coverage to owners for certain repairs related to oil leakage from the rear shock absorbers on the following vehicles that were originally sold in or are currently registered in states where heavy amounts…
• 11037526Sep 9, 2026Suspension. WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY047) - This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited Warranty coverage to owners for certain repairs related to oil leakage from the rear shock absorbers on the following vehicles that were originally sold in or are currently registered in states where heavy amounts of road salt are used on…
• 11036628Aug 28, 2026Electrical system, Visibility (wipers, defrost, mirrors). TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
• 11036390Aug 19, 2026Electrical system. TECHNICAL SERVICE BULLETIN: AVN GEN 5.0 WIDE SOFTWARE UPDATE - This bulletin provides information on the Audio Video Navigation (AVN) system software update for certain vehicles equipped with AVN5W and Navigation System listed in the table below. Affected vehicles may overestimate travel times during route calculation.
• 11033934Jun 4, 2026Body and structure. TECHNICAL SERVICE BULLETIN: KEY AND CYLINDER SET REPLACEMENT - This bulletin provides information to replace the driver’s door lock and trunk lid key cylinders on some 2019-2024MY Kia vehicles listed below. On affected vehicles, the stored key code may not correspond to the mechanical key profile, which can result in incorrect key cutting when the original key is lost or damaged.
• 11033217May 28, 2026Electrical system. TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles…
• 11031906Apr 14, 2026Electrical system. TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. The software downloads and USB preparation process is similar across all supported platforms; however, in‑vehicle installation procedures vary by head unit type.
• 11030345Mar 26, 2026Electrical system. TECHNICAL SERVICE BULLETIN: AVN5.0W DTC P17A000 DAIGNOSTIC PROCEDURE - This bulletin provides information regarding a potential illuminated Malfunction Indicator Lamp (MIL) accompanied by DTC P17A000 on some 2022-2025MY Hybrid Electric Vehicles (HEV) and Plug-In Hybrid Electric Vehicles (PHEV) equipped with AVN5.0Wide head units listed below.
• 11029043Feb 20, 2026Electrical system, Engine. TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: AEWP INSPECTION AND REPLACEMENT (SC325) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
• 11028002Jan 23, 2026Electrical system, Fuel system. TECHNICAL SERVICE BULLETIN: BMS DISCHARGE LOGIC IMPROVEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
• 11026698Dec 9, 2025Back-over prevention (rear camera). PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object.
• 11023097Sep 12, 2025Fuel system, Electrical system. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION: EXPANSION (SC338 Flight 102) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to update the battery management system (BMS) to prevent overcharging of the 12V Lithium battery in certain 2023-2024 MY Sportage Hybrid (HEV) vehicles to ensure compliance with emissions regulations.
• 11023102Sep 10, 2025Fuel system, Electrical system. TECHNICAL SERVICE BULLETIN: BMS DISCHARGE LOGIC IMPROVEMENT - This bulletin provides information to upgrade the ‘BMS’ system software on certain 2023-2024MY Sportage (NQ5 HEV) vehicles produced from February 15, 2022, through December 15, 2023, which may experience excessive discharging of the 12V lithium battery while parked, potentially resulting in a no-start condition.
• 11022364Aug 15, 2025Fuel system, Electrical system. TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: BMS S/W LOGIC IMPROVEMENT FOR DTC P1BB2 (SC338) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
• 11019724Jun 27, 2025Fuel system, Electrical system. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC338) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to update the battery management system (BMS) to prevent overcharging of the 12V Lithium battery in certain 2023-2024 MY Sportage Hybrid (HEV) vehicles to ensure compliance with emissions regulations.
• 11019904Jun 26, 2025Fuel system, Electrical system. TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: BMS S/W LOGIC IMPROVEMENT FOR DTC P1BB2 (SC338) - This bulletin provides information to upgrade the Battery Management System ‘BMS’ software logic on certain 2023MY Sportage HEV (NQ5 HEV) vehicles produced from February 15, 2022 to October 28, 2023, and 2023-2024MY Niro HEV (SG2 HEV) vehicles produced from June 21, 2022 through February 6, 2023.
• 11019891Jun 26, 2025Electrical system, Fuel system. TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: BMS S/W LOGIC IMPROVEMENT FOR DTC P1BB2 (SC335) CLOSED AND SUPERSEDED TO SC338 (TSB) - This bulletin is now closed. "This bulletin provided information to upgrade the Battery Management System ‘BMS’ software logic on certain 2023-2024MY Sportage HEV (NQ5 HEV) vehicles produced from February 15, 2022 to October 28, 2023, and2023-2024MY Niro HEV (SG2 HEV)…
• 11019732Jun 25, 2025Electrical system, Fuel system. Sc338_stkr: voluntary emissions service campaign completion label/sticker
• 11019731Jun 25, 2025Fuel system, Electrical system. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC338) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign SC338.
• 11019729Jun 25, 2025Electrical system, Fuel system. Voluntary emissions service campaign: sc338_poc: proof of correction card
• 11019722Jun 25, 2025Electrical system, Fuel system. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC338) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign to update the battery management system (BMS) to prevent overcharging of the 12V Lithium battery in certain 2023-2024 MY Sportage Hybrid (HEV) vehicles manufactured from February 15…
• 11019721Jun 25, 2025Electrical system, Fuel system. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC338) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Emissions Service Campaign to update the battery management system (BMS) to prevent overcharging of the 12V Lithium battery in certain 2023-2024 MY Sportage Hybrid (HEV) vehicles manufactured from February 15, 2022 through October 28, 2023 and…
• 11017172Apr 17, 2025Transmission and drivetrain. TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the…
• 11015973Mar 20, 2025Electrical system. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicles may encounter the following issues: remote Start/Climate Control function not working, vehicle Status on the Kia Access App not updating, connected routing not…
• 11014553Feb 18, 2025Electrical system, Fuel system. VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC335A) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to update the battery management system (BMS) to prevent overcharging of the 12V Lithium battery in certain 2023-2024 MY Sportage Hybrid (HEV) vehicles.
• 11014552Feb 13, 2025Electrical system, Fuel system. TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: BMS S/W LOGIC IMPROVEMENT FOR DTC P1BB2 (SC335) - This bulletin provides information to upgrade the Battery Management System ‘BMS’ software logic on certain 2023-2024MY Sportage HEV (NQ5 HEV) vehicles produced from February 15, 2022 to October 28, 2023, and 2023-2024MY Niro HEV (SG2 HEV) vehicles produced from June 21, 2022 through February 6, 2023.
• 11014551Feb 13, 2025Electrical system, Fuel system. VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC335) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC335.
• 11014550Feb 13, 2025Fuel system, Electrical system. VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC335) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign to update the battery management system (BMS) to prevent overcharging of the 12V Lithium battery in certain 2023-2024 MY Sportage Hybrid (HEV) vehicles manufactured from February 15, 2022 through October…
• 11014549Feb 13, 2025Fuel system, Electrical system. VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC335) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Service Campaign to update the battery management system (BMS) to prevent overcharging of the 12V Lithium battery in certain 2023-2024 MY Sportage Hybrid (HEV) vehicles manufactured from February 15, 2022 through October 28, 2023 and certain 2023-2024 MY…
• 11014236Feb 7, 2025Engine, Electrical system. TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: AEWP INSPECTION AND REPLACEMENT (SC325) - This bulletin provides information to inspect and, if necessary, replace the Auxiliary Electric Water Pump (AEWP), control harness wiring, and/or engine room junction box for coolant intrusion and/or corrosion on certain 2023MY Niro Hybrid (HEV) and Plug-in Hybrid (PHEV), 2023MY Sportage HEV/PHEV, and 2022-2023MY…
• 11013791Feb 6, 2025Electrical system, Engine. Voluntary emissions service campaign: sc325_stkr: completion label/sticker
• 11013786Feb 6, 2025Engine, Electrical system. Voluntary emissions service campaign: sc325_poc: proof of correction card
• 11013780Feb 6, 2025Electrical system, Engine. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC325) - This document is the owner notification advising that Kia conducting Voluntary Emissions Service Campaign regarding the Auxiliary Electric Water Pump (AEWP) on certain 2023 MY Sportage P/HEV vehicles. Kia has become aware that the Auxiliary Electric Water Pump (AEWP) in the subject vehicles may crack internally and allow coolant to intrude into the…
• 11013789Feb 4, 2025Engine, Electrical system. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC325) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign SC325.
• 11013772Feb 4, 2025Engine, Electrical system. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC325) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign regarding the Auxiliary Electric Water Pump (AEWP) on certain 2023 MY Niro P/HEV, 2023 MY Sportage P/HEV, and 2022-2023 MY Sorento P/HEV vehicles.
• 11013770Feb 4, 2025Electrical system, Engine. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC325) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Emissions Service Campaign regarding the Auxiliary Electric Water Pump (AEWP) on certain 2023 MY Niro P/HEV, 2023 MY Sportage P/HEV, and 2022-2023 MY Sorento P/HEV vehicles.
• 11013361Jan 30, 2025Electrical system, Fuel system. TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: HYBRID CONTROL UNIT (HCU) LOGIC IMPROVEMENT (SC322) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
• 11012882Jan 18, 2025Forward collision avoidance, Electrical system. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC322) - This document is the owner notification advising that Kia conducting a Voluntary Emissions Service Campaign to update the Hybrid Control Unit (HCU) software on certain 2023-2025 MY Sportage Hybrid (HEV) and Sportage Plug-In Hybrid (PHEV) vehicles equipped with Conventional Cruise Control.
• 11012879Jan 16, 2025Electrical system, Forward collision avoidance. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC322) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign to update the Hybrid Control Unit (HCU) on certain 2023-2025 MY Sportage Hybrid (HEV) vehicles manufactured from February 15, 2022 through July 25, 2024 and certain 2023-2025 MY Sportage…
• 11012872Jan 16, 2025Electrical system, Forward collision avoidance. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC322) - This document is the announcement to the dealer Principals advising that Kia is conducting a Voluntary Emissions Service Campaign to update the Hybrid Control Unit (HCU) on certain 2023-2025 MY Sportage Hybrid (HEV) vehicles manufactured from February 15, 2022 through July 25, 2024 and certain 2023-2025 MY Sportage Plug-in Hybrid (PHEV) vehicles…
• 11012902Jan 15, 2025Forward collision avoidance, Electrical system. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: HYBRID CONTROL UNIT (HCU) LOGIC IMPROVEMENT (SC322) - This bulletin provides the procedure to update the software logic of the Hybrid Control Unit (HCU) system on certain 2023-2025MY Sportage HEV (NQ5 HEV) vehicles produced from February 15, 2022 through July 25, 2024 and Sportage PHEV (NQ5 PHEV) vehicles produced from June 16, 2022 through July 24, 2024.
• 11012900Jan 15, 2025Forward collision avoidance, Electrical system. Sc322_stkr: voluntary emissions service campaign completion label/sticker
• 11012899Jan 15, 2025Forward collision avoidance, Electrical system. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC322) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign SC322.
• 11012894Jan 15, 2025Electrical system, Forward collision avoidance. Sc322_poc: proof of correction card
• 11012903Jan 9, 2025Electrical system. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DISPLAY AUDIO 2.0/AVN5WSOFTWARE UPDATE (SA569) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on Display Audio 2.0 (D2V) and AVN 5.0 Wide (AVN5W) head units on certain 2022-2023MY Kia vehicles (refer to model…

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