2020 Kia Telluride Technical Service Bulletins

152 technical service bulletins (TSBs) are on record for the 2020 Kia Telluride. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10181995Oct 20, 2020Body and structure, Electrical system, Equipment. PITSTOP: DOOR SPEAKER DIAGNOSTIC GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides diagnostic information to guide in diagnosis of suspected defective door speakers on some Kia vehicles.
• 10182529Oct 7, 2020Electrical system. PITSTOP: MFC, CONCERNS FOR DISABLED OPERATION - This Pitstop provides information regarding concerns with disabled operation of Multi-Function Camera (MFC) on some Kia vehicles. When normal operation is not possible due to certain outside environment conditions (such as sunlight glare, heavy rain, sunlight, snow, fog and/or substance/debris) causing a temporary concern. This stops operation causing Warning Lamp ON…
• 10182106Oct 6, 2020Electrical system, Equipment. TECHNICAL SERVICE BULLETIN - SVM/AVM CAMERA DISPLAY IMAGE QUALITY - This bulletin provides the procedure to repair, the female coaxial cable terminals located in the respective locations as shown below on some 2020-2021MY Telluride (ON) vehicles produced June 1, 2020 to September 2, 2020, equipped with Side View Monitor or (SVM) or Around View Monitor (AVM) systems, which may exhibit intermittent issues with camera…
• 10181986Oct 6, 2020Visibility (wipers, defrost, mirrors). PITSTOP: CORRECT PROCEDURE FOR RAISING WINDSHIELD WIPERS - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. When servicing windshield wipers on the below listed vehicles, including during PDI, ensure to raise the wiper arms to a vertical position to avoid damaging the paint on the rear edge of the hood.
• 10180656Sep 24, 2020Electrical system. TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster.
• 10179255Aug 25, 2020Equipment, Brakes. PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.
• 10177751Jul 27, 2020Engine cooling. TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin provides information on setting the "Service Interval Reminder" feature available on most Kia vehicles. If the service interval reminder is set, the customer will be informed to have the next maintenance service performed, which can positively affect vehicle longevity and performance.
• 10177734Jul 24, 2020Seat belts. PITSTOP: FRONT SEAT BELT OPERATION - This Pitstop provides information regarding concerns with the function of the front seat belt on some 2020MY Tellluride (ON) vehicles which may exhibit a seat belt that will not pull out or retract which may be caused by a twisting of the seat belt webbing or a pinching of the seat belt webbing behind the pillar trim.
• 10177750Jul 7, 2020Engine cooling. Technical service bulletin: maintenance reminder feature
• 10177835Jul 2, 2020Equipment, Transmission and drivetrain. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: AUTOMATIC TRANSMISSION/TORQUE CONVERTER ASSEMBLY REPLACEMENT (SA428) - This bulletin has been revised to include additional information. This bulletin provides information to replace the automatic transmissions on some 2020MY Telluride (ON) vehicles produced from May 18, 2020 through May 20, 2020 that may exhibit noise or/and vibration when the vehicle is driving at lower…
• 10176914Jun 25, 2020Electrical system, Visibility (wipers, defrost, mirrors). PITSTOP: WINDOW LOGIC: INITIALIZATION PROCEDURE - This Pitstop provides information regarding the door window logic on some 2020MY~ Telluride (ON) vehicles, by design to improve wind noise, the window glass may lower 5 - 10 cm below the top door frame weather strip when the window is being closed. This is normal operation. However, if the door window does not remain in the closed position when utilizing Auto-Up…
• 10176924Jun 19, 2020Transmission and drivetrain. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: AUTOMATIC TRANSMISSION/TORQUE CONVERTER ASSEMBLY REPLACEMENT (SA428) - This bulletin provides information to replace the automatic transmissions on some 2020MY Telluride (ON) vehicles produced from May 18, 2020 through May 20, 2020 that may exhibit noise or/and vibration when the vehicle is driving at lower than 1,500 rpm.
• 10174688Apr 22, 2020Other or unknown, Visibility (wipers, defrost, mirrors). TECHNICAL SERVICE BULLETIN: REAR WASHER NOZZLE IMPROVEMENT - This bulletin has been revised to include additional information. This bulletin provides the procedure to install an in-line washer fluid check valve on some 2020MY Telluride (ON) vehicles produced from February 6, 2019 through October 28, 2019, in order to improve a condition where the rear glass washer nozzle may leak after use.
• 10174672Apr 8, 2020Electrical system. PITSTOP: DOOR SPEAKER DIAGNOSTIC GUIDE - This Pitstop provides diagnostic information to guide in diagnosis of suspected defective door speakers on some 2020MY Telluride (ON) vehicles.
• 10174521Apr 8, 2020Transmission and drivetrain. TECHNICAL SERVICE BULLETIN: TCM MIL ON DTC P0741 LOGIC IMPROVEMENT - This bulletin provides the procedure to improve the logic of the Transmission Control Module (TCM) on some 2020MY Telluride (ON) vehicles, produced from February 6, 2019 through December 9, 2019, which may illuminate MIL DTC P0741.
• 10173242Mar 30, 2020Engine cooling. PRODUCT IMPROVEMENT CAMPAIGN: ENGINE COOLANT FILLING MODE- This Pitstop provides information regarding the ‘Engine Coolant Filling Mode’ under KDS ‘S/W Management’ for some vehicles equipped with an Electric Thermostat (ECT).
• 10173244Mar 23, 2020Visibility (wipers, defrost, mirrors). TECHNICAL SERVICE BULLETIN: REAR WASHER NOZZLE IMPROVEMENT - This bulletin provides the procedure to install an in-line washer fluid check valve on some 2020MY Telluride (ON) vehicles produced from April 1, 2019 through October 28, 2019, in order to improve a condition where the rear glass washer nozzle may leak after use.
• 10173264Mar 19, 2020Electrical system. PITSTOP: REAR OCCUPANT ALERT (ROA) WITH ULTRASONIC OPERATION - This Pitstop provides information regarding the Rear Occupant Alert (ROA) with ultrasonic sensor feature designed to alert the driver, in the event that a rear passenger is remaining inside the vehicle.
• 10172125Feb 18, 2020Equipment, Electrical system. TECHNICAL SERVICE BULLETIN: REAR HVAC CONTROL HEAD MEMORY UPGRADE - This bulletin provides the procedure to perform a wire harness upgrade on some 2020MY Telluride (ON) vehicles, produced from January 8, 2019 through June 4, 2019, which may experience a condition where the rear HVAC control head does not retain its previous settings and/or may reset to A/C on after the vehicle is turned off for a prolonged period…
• 10170904Jan 31, 2020Exterior lighting. Product Improvement Campaign (PI2001) - Owner Letter - Dear Kia Telluride Owner: Kia Motors America, Inc. is conducting a Product Improvement Campaign to adjust the headlamp aim in certain 2020 MY Telluride vehicles to more precisely focus your headlamps on the correct position on the roadway and reduce the glare from your vehicle's headlamps to oncoming traffic. The adjustment will be done free of charge.
• 10170906Jan 29, 2020Exterior lighting. Product Improvement Campaign (PI2001) - TSB - LIGHT EMITTING DIODE (LED) HEADLAMP AIM INSPECTION AND ADJUSTMENT - This bulletin provides the procedure to inspect and, if necessary, adjust the headlamp aim on some 2020MY Kia Telluride (ON) vehicles equipped with Light Emitting Diode (LED) headlamps produced from September 9, 2019 through December 14, 2019.
• 10170905Jan 28, 2020Exterior lighting. Product Improvement Campaign (PI2001) - QUESTIONS AND ANSWERS, 2020 MY KIA TELLURIDE LED HEADLAMP ADJUSTMENT
• 10170903Jan 28, 2020Exterior lighting. Product Improvement Campaign (PI2001) - Dealer Service Managers Memo - Kia Motors America, Inc. is conducting a Product Improvement Campaign to adjust the headlamp aim on certain 2020 MY Telluride vehicles, manufactured from September 9, 2019 through December 14, 2019, to more precisely focus the headlamps on the correct position on the roadway and reduce the glare from the headlamps to oncoming traffic.
• 10170902Jan 28, 2020Equipment, Exterior lighting. Product Improvement Campaign (PI2001) - Dealer Principal Memo - Kia Motors America, Inc. is conducting a Product Improvement Campaign to adjust the headlamp aim on certain 2020 MY Telluride vehicles, manufactured from September 9, 2019 through December 14, 2019, to more precisely focus the headlamps on the correct position on the roadway and reduce the glare from the headlamps to oncoming traffic.
• 10170779Jan 17, 2020Engine cooling. TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC20) - This bulletin provides information related to extracting "in use performance tracking" emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without…
• 10170771Jan 16, 2020Seats. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 2ND ROW SEAT EASY ENTRY CABLE INSPECTION AND REPAIR (SA406) - This bulletin has been revised to include additional information.
• 10170777Jan 10, 2020Seats. VOLUNTARY SERVICE CAMPAIGN (SC183) - OWNER LETTER - Kia Motors America (KMA) has identified a typographical error regarding the "maximum tongue weight" towing specification in the 2020 MY Telluride Owner's Manual. In addition, Kia has identified certain second row seat related information that may be missing from your owner's manual.
• 10170770Jan 9, 2020Equipment, Seats. VOLUNTARY SERVICE CAMPAIGN (SC183) - TECHNICAL SERVICE BULLETIN: TELLURIDE OWNER'S MANUAL UPDATES - This bulletin provides information to (1) correct a typographical error on the Maximum Tongue Weight, and (2) add a Warning label to the manual regarding the adjustment of the 2nd row seat while the vehicle is in motion or the seat is occupied on some 2020MY Telluride (ON) vehicles produced from January 10, 2019…
• 10170769Jan 9, 2020Seats, Equipment, Other or unknown. Voluntary service campaign (sc183) - questions and answers - 2020 my telluride owner’s manual information updates
• 10170768Jan 9, 2020Other or unknown, Equipment, Seats. VOLUNTARY SERVICE CAMPAIGN (SC183) - DEALER PARTS AND SERVICE MANAGER MEMO - Kia Motors America (KMA) has identified a typographical error regarding the "maximum tongue weight" towing specification in the 2020 MY Telluride Owner’s Manual. The owner’s manual incorrectly identifies that the maximum tongue weight when towing a trailer is 351 lbs. However, the correct maximum tongue weight is 500 lbs.
• 10170767Jan 9, 2020Other or unknown, Equipment, Seats. VOLUNTARY SERVICE CAMPAIGN (SC183) - DEALER PRINCIPAL MEMO - Kia Motors America (KMA) has identified a typographical error regarding the maximum tongue weight towing specification in the 2020 MY Telluride Owner's Manual. The owner's manual incorrectly identifies that the maximum tongue weight when towing a trailer is 351 lbs. However, the correct maximum tongue weight is 500 lbs.
• 10169697Dec 23, 2019Seats, Equipment. PITSTOP 641: TELLURIDE SEAT SWITCH STICKING - This bulletin provides information regarding the front driver and/or passenger seat adjusting switch sticking on some 2020 MY Telluride (ON) vehicles. A sticking seat switch may be caused by insufficient clearance between the seat switch and side seat shield cover, and/or a broken/damaged cover. In some cases, removal and re-installation of the side seat shield cover or…
• 10169710Dec 13, 2019Equipment, Visibility (wipers, defrost, mirrors), Body and structure, Latches…. Technical service bulletin: service action: rear door window curtain hook inspection and/or replacement (sa410) - this bulletin has been revised to include additional information.
• 10169709Dec 11, 2019Visibility (wipers, defrost, mirrors), Body and structure, Equipment, Latches…. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: REAR DOOR WINDOW CURTAIN HOOK INSPECTION AND/OR REPLACEMENT (SA410) - This bulletin provides the procedure to replace the rear door window curtain hooks on some 2020MY Telluride (ON) vehicles produced from June 1, 2019 through November 6, 2019, which may exhibit the rear door window curtain falling down or unable to latch due to the curtain hook(s) coming loose and/or…
• 10168848Nov 14, 2019Equipment. TECHNICAL SERVICE BULLETIN: CROSS BAR KEY COVER SERVICE PART/REPLACEMENT - This bulletin provides the procedure to replace the roof cross bar key covers on some 2020MY Telluride (ON) vehicles, which may exhibit the cross bar key cover(s) falling off or noise while driving. Follow the procedure outlined in this bulletin to replace the four (4) cross bar key covers.
• 10168564Nov 4, 2019Visibility (wipers, defrost, mirrors). Letter to Kia Telluride owners advising them that as part of our ongoing monitoring of Telluride performance, we have identified that in some instances, customers have reported windshield chipping followed by extensive cracking within a short period of time, thereby preventing repair of the chip. The Telluride vehicle's 2020 warranty specifically excludes coverage for broken, chipped, scratched or damaged window…
• 10168561Nov 1, 2019Visibility (wipers, defrost, mirrors). This document is the notice to Kia Dealer Service Managers announcing the launch of a Customer Satisfaction Initiative for all Telluride customers on 11/1/2019. As part of the ongoing monitoring of Telluride performance, we have identified that in some instances, customers have reported windshield chipping followed by extensive cracking within a short period of time, preventing repair of the chip.
• 10167277Oct 31, 2019Seats. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 2ND ROW SEAT EASY ENTRY CABLE INSPECTION AND REPAIR (SA406) - This bulletin provides information on how to inspect and repair the 2nd row easy entry cable on some 2020MY Telluride (ON) equipped with captain chairs, produced between June 03, 2019 through July 31, 2019, which may exhibit normal seat folding, but no forward sliding operation when pressing the easy entry…
• 10167298Oct 30, 2019Electrical system. TECHNICAL SERVICE BULLETIN TSBELE190: SERVICE ACTION: AVN 5 WIDE SOFTWARE UPDATE VOICE RECOGNITION ISSUE (SA405) - This bulletin provides the procedure for updating the AVN 5 WIDE software on some 2020MY Telluride (ON) produced from January 9, 2019 through September 16, 2019 and Soul (SK3) vehicles produced from November 22, 2018 through September 19, 2019, which may experience inoperative voice recognition when…
• 10167237Oct 24, 2019Other or unknown, Equipment. PITSTOP: TELLURIDE MAXIMUM TOWING TONGUE WEIGHT UPDATE- Kia Motors America (KMA) has identified a typographical error on page 5-148 of the 2020MY Telluride Owner’s Manual regarding maximum tongue weight capacity. The manual incorrectly identifies that the maximum tongue weight capacity is 351 lbs. However, the correct tongue weight capacity is 500 lbs
• 10167297Oct 22, 2019Electrical system. TECHNICAL SERVICE BULLETIN TSBELE189: SERVICE ACTION: RAIN SENSOR INSPECTION AND/OR REPLACEMENT (SA402) - This bulletin provides the procedure to inspect and if necessary, replace the windshield rain module and sensor assembly on some 2020MY Telluride (ON) vehicles produced from June 24, 2019 through July 17, 2019, which may have the incorrect rain sensor installed.
• 10165588Sep 25, 2019Electrical system. PITSTOP: INOPERATIVE LICENSE PLATE LAMP AND/OR LIFTGATE HANDLE SWITCH - This Pitstop provides information regarding concerns of inoperative license plate lamp(s) and/or tailgate handle switch on some 2020MY Telluride (ON) vehicles.
• 10164381Aug 19, 2019Visibility (wipers, defrost, mirrors). TECH TIP: Button Stuck in Rearview Mirror - Vehicle auto-dialing Roadside Assistance
• 10162043Jun 20, 2019Electrical system. PITSTOP: INSTRUMENT CLUSTER REPLACEMENT, MILEAGE SETTING WITH KDS - This publication provides the KDS service procedure for mileage setting on the listed vehicles with newly replaced instrument clusters.
• 10162000Jun 20, 2019Electrical system. TSB: SERVICE ACTION: AVN 5 WIDE SOFTWARE UPDATE BLUETOOTH MEMORY ISSUE (SA386) - This bulletin provides the procedure for updating the AVN 5 WIDE software on some 2020MY Telluride (ON) produced from March 23, 2019 through April 30, 2019 and Soul (SK3) vehicles produced from February 18, 2019 to May 2, 2019, which may experience Bluetooth and navigation connection and/or memory issues.
• 10160759May 30, 2019Equipment, Electrical system. TSB: SERVICE ACTION: AVN 5 WIDE BLUETOOTH MEMORY ISSUE (SA386) - This bulletin provides the procedure for updating the AVN 5 WIDE software on some 2020MY Telluride (ON) produced from March 23, 2019 through April 30, 2019 and Soul (SK3) vehicles produced from February 18, 2019 to May 2, 2019, which may experience Bluetooth and navigation connection and/or memory issues.
• 10160614May 6, 2019Wheels, Steering. PITSTOP: TELLURIDE ALIGNMENT SPECIFICATIONS - This Pitstop provides information regarding alignment specifications for 2020MY Telluride (ON) vehicles. In the event a wheel alignment is needed, ensure your alignment equipment has the correct specifications programmed into the PC database.
• 10160755May 1, 2019Brakes. TSB: SERVICE ACTION: ELECTRONIC PARKING BRAKE CONNECTOR INSPECTION AND/OR ADJUSTMENT (SA381) - This bulletin provides information on some 2020MY Telluride (ON) vehicles produced from January 17, 2019 through April 9, 2019, which may exhibit an Electronic Parking Brake (EPB) warning light illuminated.
• 10159253Apr 26, 2019Steering. TSB: SERVICE ACTION: INTERMEDIATE STEERING SHAFT UNIVERSAL JOINT INSPECTION (SA383) - This bulletin provides information regarding the inspection of the intermediate steering shaft lower universal joint on certain 2020MY Telluride (ON) vehicles, produced between 1/9/2019 and 4/23/2019, for proper installation. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs. Do not…
• 10159243Apr 5, 2019Exterior lighting, Electrical system. TSB: SERVICE ACTION: TELLURIDE (ON) HEADLAMP INSPECTION (SA380) - This bulletin provides information on certain 2020MY Telluride (ON) vehicles, produced from February 13, 2019 through March 30, 2019, which may exhibit intermittent or inoperative Daytime Running Lamp (DRL) at the headlamps due to an internal connection fault.

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