2014 Lexus ES Hybrid Technical Service Bulletins

222 technical service bulletins (TSBs) are on record for the 2014 Lexus ES Hybrid. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10093978Nov 2, 2015Equipment. Lsb: lexus models equipped with the hdd navigation (emv-n) system will periodically require an update to the gracenote database. Gracenote includes detailed information for songs (e.g., genre, artist, song title, album name, etc.). The gracenote update will be included on the map update sst. A gracenote update must be performed before a navigation map update. A navigation map update is not required to complete the…
• 10109509Sep 3, 2015Electrical system, Equipment. Tech Tip: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones running Kitkat 4.4 or later. This condition tends to occur to customers who have many previous text messages on their phones.
• 10134461Aug 31, 2015Visibility (wipers, defrost, mirrors), Transmission and drivetrain. TSB: Condition - (A) Some Customers/Technicians may experience a condition where the mirrors adjust to an unexpected position when the transmission is shifted into reverse. (B) Some Customers may experience a condition where the mirrors do not change to the exact previous position in which the customer had set the memory to when the transmission is shifted into reverse.
• 10132536Aug 31, 2015Transmission and drivetrain, Visibility (wipers, defrost, mirrors). TSB: Condition - (A) Some Customers/Technicians may experience a condition where the mirrors adjust to an unexpected position when the transmission is shifted into reverse. (B) Some Customers may experience a condition where the mirrors do not change to the exact previous position in which the customer had set the memory to when the transmission is shifted into reverse.
• 10134460Aug 25, 2015Equipment. Condition - Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones OS 4.4 or later. This condition tends to occur to customers who have many previous text messages on their phones.
• 10132535Aug 25, 2015Equipment. Condition - Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones OS 4.4 or later. This condition tends to occur to customers who have many previous text messages on their phones.
• 10134439Jul 30, 2015Electrical system. TSB: This bulletin is now obsolete. Please see L-SB-0032-15.
• 10134162Jul 30, 2015Electrical system. LSB: Lexus Enform? Apps will be periodically updated via an over-the-air update system. Updates can come in "Optional" or "Mandatory" form. The update process will take approximately 1 minute for each application requiring an update. Follow the procedure below to perform an update when necessary.
• 10132557Jul 30, 2015Equipment, Electrical system. LSB: Lexus Enform? Apps will be periodically updated via an over-the-air update system. Updates can come in ?Optional? or ?Mandatory? form. The update process will take approximately 1 minute for each application requiring an update. Follow the procedure below to perform an update when necessary.
• 10132514Jul 30, 2015Equipment. TSB: This bulletin is now obsolete. Please see L-SB-0032-15.
• 10134167Jul 14, 2015Electrical system. TT: Techstream Health Check Results screen shows "Yes" for a Telematics ECU (DCM) Calibration update regardless of whether a calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.
• 10132562Jul 14, 2015Electrical system. TT: Techstream Health Check Results screen shows "Yes" for a Telematics ECU (DCM) Calibration update regardless of whether a calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.
• 10132726Jul 7, 2015Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
• 10205326Jun 29, 2015Equipment, Electrical system. Battery Maintenance for In-Stock Vehicles.
• 10111303Jun 29, 2015Electrical system. LSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life.
• 10111153Jun 29, 2015Electrical system. LSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life.
• 10111308Jun 17, 2015Equipment. TT: iPhone text messages do not appear on multimedia display.
• 10111158Jun 17, 2015Equipment, Electrical system. TT: iPhone text messages do not appear on multimedia display.
• 10134473May 13, 2015Equipment. LSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
• 10132575May 13, 2015Equipment. LSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
• 10111398Apr 10, 2015Electrical system, Equipment. LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase…
• 10111205Apr 10, 2015Electrical system, Equipment. LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase…
• 10134173Mar 9, 2015Electrical system. TechTip: Condition: The customer is unable to delete their call history or contacts from the vehicle. The "delete" soft button on the multi-information display is greyed out and not selectable.
• 10132616Mar 9, 2015Electrical system. TechTip: Condition: The customer is unable to delete their call history or contacts from the vehicle. The "delete" soft button on the multi-information display is greyed out and not selectable.
• 10111367Feb 27, 2015Equipment. TT: Some Lexus vehicles equipped with Text Reply functionality may display a greyed out Text Reply button if the function is not supported by the customer's cellular telephone.
• 10111231Feb 27, 2015Electrical system, Equipment. TT: Some Lexus vehicles equipped with Text Reply functionality may display a greyed out Text Reply button if the function is not supported by the customer's cellular telephone.
• 10111362Feb 11, 2015Body and structure. LSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to…
• 10111226Feb 11, 2015Body and structure. LSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to…
• 10111342Jan 6, 2015Equipment. TT: Customer complains of various Bluetooth connectivity concerns after upgrading to iOS 8.0X. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
• 10111332Jan 6, 2015Seats. LSB: Some 2013 - 2014 model year ES 300h and ES 350 vehicles may exhibit a condition where the seat cooler operation is less than customer expectation. This is due to the air duct collapsing when there is weight in the seat, thus restricting air flow through the air duct. Use the following bulletin to address this condition.
• 10111252Jan 6, 2015Equipment, Electrical system. TT: Customer complains of various Bluetooth connectivity concerns after upgrading to iOS 8.0X. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
• 10111242Jan 6, 2015Seats. LSB: Some 2013 - 2014 model year ES 300h and ES 350 vehicles may exhibit a condition where the seat cooler operation is less than customer expectation. This is due to the air duct collapsing when there is weight in the seat, thus restricting air flow through the air duct. Use the following bulletin to address this condition.
• 10111341Jan 5, 2015Equipment, Electrical system. TT: Techstream Health Check Results screenshots "Yes" for a Telematics ECU (DCM) Calibration update regardless of whether a calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.
• 10111251Jan 5, 2015Equipment, Electrical system. TT: Techstream Health Check Results screenshots "Yes" for a Telematics ECU (DCM) Calibration update regardless of whether a calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.
• 10109384Nov 14, 2014Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
• 10205369Nov 7, 2014Equipment. Navigation and Audio System Update/ Upgrade USB Directory
• 10109391Nov 7, 2014Equipment. TT: Refer to the chart below for a comprehensive list of the current and previously issued USB SSTs and their applicability. This is only a reference list of tools that might be in a dealership inventory and not meant to be a diagnostic or repair procedure. Generation 7 navigation systems use a USB SST to update the firmware and map. Generation 8 navigation system models use a USB stick to update the firmware ONLY.
• 10109461Oct 31, 2014Electrical system, Transmission and drivetrain, Engine. TSB: Some 2013 ? 2014 model year ES 300h vehicles equipped with 2AR-FXE engines may exhibit a MIL "ON" condition with Diagnostic Trouble Code (DTC) P0011 (Camshaft Position "A" - Timing Over-Advanced or System Performance). The Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition occurring.
• 10109449Oct 23, 2014Transmission and drivetrain, Electrical system, Equipment. TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW).
• 10205385Oct 13, 2014Electrical system, Equipment. Bluetooth Connectivity for Apple Devices Upgraded to iOS 8.0.X
• 10109469Oct 13, 2014Equipment, Electrical system. Tech Tip: Customer complains of carious Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
• 10109468Oct 2, 2014Electrical system, Equipment. Tech Tip: My 2013 Gen 7 navigation systems use a USB SST to update the firmware and map. MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Refer to the chart below for a comprehensive list of all current and previously issued USB SSts and their applicability.
• 10205344Oct 1, 2014Equipment. HDD navigation Map kUpdate Process (EMV-N)
• 10205343Oct 1, 2014Equipment. HDD Navigation Gracenote Database Update Process (EMV-N)
• 10109430Oct 1, 2014Electrical system, Equipment. TSB: OBSOLETE NOTICE-October 1, 2014: This bulletin is now obsolete. Please see L-SB-0074-14.
• 10109429Oct 1, 2014Electrical system, Equipment. TSB: OBSOLETE NOTICE-October 1, 2014: This bulletin is now obsolete. Please see L-SB-0073-14.
• 10109424Oct 1, 2014Equipment, Electrical system. TSB: Lexus models equipped with the HDD Navigation (EMV-N) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote®, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts…
• 10109423Oct 1, 2014Equipment, Electrical system. TSB: Lexus models equipped with the HDD Navigation (EMV-N) System will periodically require an update to the Gracenote® Database. Gracenote® includes detailed information for songs (e.g., Genre, Artist, Song Title, Album Name, etc.). The Gracenote® update will be included on the Map Update SST. A Gracenote® update must be performed before a Navigation Map Update. A Navigation Map Update is not required to complete…
• 10109592Aug 11, 2014Engine cooling. Tech Tip: Starting with the 2010 Model Year, Lexus began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil, including: Reduced friction and wear on engine surfaces, improved fuel economy, Reduction in waste oil stream (in vehicles approved for 10,000 mile oil change intervals), Reduced maintenance cost (in vehicles approved for 10,000 mile oil change…
• 10205375Jul 28, 2014Visibility (wipers, defrost, mirrors). Window and Windshield kProduct Report Tips - Multiple Vehicles

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