2015 Lexus ES Hybrid Technical Service Bulletins

191 technical service bulletins (TSBs) are on record for the 2015 Lexus ES Hybrid. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10093693Dec 15, 2015Equipment. Tt: navigation microsd card reads an error when missing or swapped from another vehicle.
• 10111514Nov 12, 2015Electrical system, Equipment. TT: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones OS 4.4 or later. This condition tends to occur to customers who have many previous text messages on their phones.
• 10111513Nov 12, 2015Equipment, Electrical system. TT: Some customers may encounter Bluetooth connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. Various Bluetooth Audio functions are no longer functioning with the customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's…
• 10111512Nov 12, 2015Equipment, Electrical system. TT: Refer to the chart below for a comprehensive list of the current and previously issued USB SSTs and their applicability. This is only a reference list of tools that might be in dealership inventory and not meant to be a diagnostic or repair procedure. Generation 7 navigation systems use a USB SST to update firmware and map. Generation 8 navigation systems use a USB stick to update the firmware only.
• 10094050Nov 12, 2015Equipment. Tt: some customers may experience bluetooth disconnections or loss of sms text message functionality on the navigation/audio system with android phones os 4.4 or later. This condition tends to occur to customers who have many previous text messages on their phones.
• 10094047Nov 12, 2015Equipment. Tt: some customers may encounter bluetooth connectivity concerns such as: difficulty to pair the phone. Intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. Various bluetooth audio functions are no longer functioning with the customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's…
• 10093995Nov 12, 2015Equipment. Tt: refer to the chart below for a comprehensive list of the current and previously issued usb ssts and their applicability. This is only a reference list of tools that might be in dealership inventory and not meant to be a diagnostic or repair procedure. Generation 7 navigation systems use a usb sst to update firmware and map. Generation 8 navigation systems use a usb stick to update the firmware only.
• 10093985Nov 5, 2015Equipment. Lsb: a download and installation process is required to activate the enform™ suite of apps & data services before they are used for the first time on new vehicles. The download and installation process may also need to be performed under other circumstances such as following a head unit replacement or after the customer's personal settings are erased.
• 10109509Sep 3, 2015Electrical system, Equipment. Tech Tip: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones running Kitkat 4.4 or later. This condition tends to occur to customers who have many previous text messages on their phones.
• 10134461Aug 31, 2015Visibility (wipers, defrost, mirrors), Transmission and drivetrain. TSB: Condition - (A) Some Customers/Technicians may experience a condition where the mirrors adjust to an unexpected position when the transmission is shifted into reverse. (B) Some Customers may experience a condition where the mirrors do not change to the exact previous position in which the customer had set the memory to when the transmission is shifted into reverse.
• 10132536Aug 31, 2015Transmission and drivetrain, Visibility (wipers, defrost, mirrors). TSB: Condition - (A) Some Customers/Technicians may experience a condition where the mirrors adjust to an unexpected position when the transmission is shifted into reverse. (B) Some Customers may experience a condition where the mirrors do not change to the exact previous position in which the customer had set the memory to when the transmission is shifted into reverse.
• 10134460Aug 25, 2015Equipment. Condition - Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones OS 4.4 or later. This condition tends to occur to customers who have many previous text messages on their phones.
• 10132535Aug 25, 2015Equipment. Condition - Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones OS 4.4 or later. This condition tends to occur to customers who have many previous text messages on their phones.
• 10134444Aug 21, 2015Electrical system. TSB: Hybrid vehicles are equipped with 2 types of batteries: ? Hybrid Vehicle (HV) battery ? 12-volt auxiliary battery If the vehicle is put into storage, the state of charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Please perform the following maintenance service for the HV…
• 10132519Aug 21, 2015Electrical system. TSB: Hybrid vehicles are equipped with 2 types of batteries: ? Hybrid Vehicle (HV) battery ? 12-volt auxiliary battery If the vehicle is put into storage, the state of charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Please perform the following maintenance service for the HV…
• 10134442Aug 17, 2015Equipment, Electrical system. TSB: Some 2015 Lexus vehicles equipped with navigation may exhibit one or more of the conditions. ? Navigation system becomes frozen/has no response or slow response ? Missing or incorrect HD Traffic incidents and/or flow data shown on the screen ? Resetting of the navigation system ? iPod Error is displayed with Apple device connected to the USB port ? Song Title is not updated when using Siri ? Display is blank…
• 10132517Aug 17, 2015Equipment. TSB: Some 2015 Lexus vehicles equipped with navigation may exhibit one or more of the conditions. ? Navigation system becomes frozen/has no response or slow response ? Missing or incorrect HD Traffic incidents and/or flow data shown on the screen ? Resetting of the navigation system ? iPod Error is displayed with Apple device connected to the USB port ? Song Title is not updated when using Siri ? Display is blank…
• 10134167Jul 14, 2015Electrical system. TT: Techstream Health Check Results screen shows "Yes" for a Telematics ECU (DCM) Calibration update regardless of whether a calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.
• 10132562Jul 14, 2015Electrical system. TT: Techstream Health Check Results screen shows "Yes" for a Telematics ECU (DCM) Calibration update regardless of whether a calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.
• 10132726Jul 7, 2015Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
• 10205326Jun 29, 2015Equipment, Electrical system. Battery Maintenance for In-Stock Vehicles.
• 10111303Jun 29, 2015Electrical system. LSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life.
• 10111153Jun 29, 2015Electrical system. LSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life.
• 10111300Jun 25, 2015Equipment, Electrical system. LSB: Some 2015 model year ES 300h and ES 350 vehicles equipped with the Lexus Display Audio (non-Navigation) system may exhibit one or more of the following conditions: * Lexus Display Audio system becomes frozen/unresponsive/slow response * Simple Traffic Map is displayed as a solid yellow screen * Voice Recognition screen changes to the Home screen by itself A software update is now available to address these…
• 10111150Jun 25, 2015Equipment, Electrical system. LSB: Some 2015 model year ES 300h and ES 350 vehicles equipped with the Lexus Display Audio (non-Navigation) system may exhibit one or more of the following conditions: * Lexus Display Audio system becomes frozen/unresponsive/slow response * Simple Traffic Map is displayed as a solid yellow screen * Voice Recognition screen changes to the Home screen by itself A software update is now available to address these…
• 10111308Jun 17, 2015Equipment. TT: iPhone text messages do not appear on multimedia display.
• 10111158Jun 17, 2015Equipment, Electrical system. TT: iPhone text messages do not appear on multimedia display.
• 10134482May 13, 2015Electrical system, Equipment. TT: After the DCM has been replaced, Lexus Enform Remote is unable to remote unlock/lock the doors or remote start the vehicle.
• 10134473May 13, 2015Equipment. LSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
• 10132584May 13, 2015Electrical system. TT: After the DCM has been replaced, Lexus Enform Remote is unable to remote unlock/lock the doors or remote start the vehicle.
• 10132575May 13, 2015Equipment. LSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
• 10111398Apr 10, 2015Electrical system, Equipment. LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase…
• 10111205Apr 10, 2015Electrical system, Equipment. LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase…
• 10111368Feb 27, 2015Equipment. TT: Some customers may encounter Bluetooth connectivity concerns such as: Difficulty to pair the phone, Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle, Various Bluetooth Audio functions are no longer functioning with the customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's…
• 10111232Feb 27, 2015Equipment. TT: Some customers may encounter Bluetooth connectivity concerns such as: Difficulty to pair the phone, Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle, Various Bluetooth Audio functions are no longer functioning with the customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's…
• 10111370Feb 13, 2015Equipment, Electrical system. EC: Lexus Enform Remote, Available on 2015 IS, GS, LS, RC, RC F and Navigation equipped ES and NX, is an advanced vehicle app that enables you to connect to Lexus Enform Technology and manage your Lexus from any distance (as long as both your vehicle & smartphone are able to establish cellular connections).
• 10111234Feb 13, 2015Equipment, Electrical system. EC: Lexus Enform Remote, Available on 2015 IS, GS, LS, RC, RC F and Navigation equipped ES and NX, is an advanced vehicle app that enables you to connect to Lexus Enform Technology and manage your Lexus from any distance (as long as both your vehicle & smartphone are able to establish cellular connections).
• 10111362Feb 11, 2015Body and structure. LSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to…
• 10111226Feb 11, 2015Body and structure. LSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to…
• 10111342Jan 6, 2015Equipment. TT: Customer complains of various Bluetooth connectivity concerns after upgrading to iOS 8.0X. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
• 10111252Jan 6, 2015Equipment, Electrical system. TT: Customer complains of various Bluetooth connectivity concerns after upgrading to iOS 8.0X. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
• 10111341Jan 5, 2015Equipment, Electrical system. TT: Techstream Health Check Results screenshots "Yes" for a Telematics ECU (DCM) Calibration update regardless of whether a calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.
• 10111251Jan 5, 2015Equipment, Electrical system. TT: Techstream Health Check Results screenshots "Yes" for a Telematics ECU (DCM) Calibration update regardless of whether a calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.
• 10205374Dec 11, 2014Equipment. Navigation Micro SD Card Error
• 10134202Dec 11, 2014Equipment. TechTip: Navigation microSD card reads an error when missing or swapped from another vehicle.
• 10132630Dec 11, 2014Equipment. TechTip: Navigation microSD card reads an error when missing or swapped from another vehicle.
• 10109384Nov 14, 2014Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
• 10109376Nov 6, 2014Equipment. TSB: 2015 model year vehicles are equipped with driver's side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver's side, and if applicable, passenger's side and rear seat floor mats to the vehicle carpet using the floor…
• 10109375Nov 6, 2014Electrical system. TSB: Hybrid vehicles are equipped with 2 types of batteries: ? Hybrid Vehicle (HV) battery ? 12-volt auxiliary battery If the vehicle is put into storage, the state of charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Please perform the following maintenance service for the HV…
• 10109374Nov 6, 2014Wheels. During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Please refer to the following procedure to ensure that the original tires stay in the same location…

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