2019 Lexus ES350 Technical Service Bulletins

110 technical service bulletins (TSBs) are on record for the 2019 Lexus ES350. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10177585Jun 4, 2020Equipment. TT: For applicable 2018-2019 model year Lexus vehicles, after performing the Multimedia Enhancements Phase 3 LSB with additional features such as Apple CarPlay® and Amazon Alexa?, the Enform? App Suite may not load properly. Follow the steps below to correct this condition.
• 10177580Jun 3, 2020Equipment, Electrical system. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused.
• 10177574Jun 1, 2020Engine. TT: The Lexus Quality group is looking to better understand our customers expectation regarding vehicle drivability. Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.
• 10176288May 8, 2020Equipment. TSB: Some 2019 model year ES 350 and ES 300h vehicles equipped with the base audio system may exhibit a front-rear sound imbalance where the rear sound bias is less than expected even when fading the sound to the rear. The amplifier logic has been updated to address this condition.
• 10176283May 1, 2020Equipment. Safety Recall and Service Campaign - Technician Certification Requirements
• 10174923Apr 23, 2020Equipment. TT: Due to the challenges caused by the COVID-19 virus threat, some dealers are experiencing reduced traffic into their stores and causing dealer stock to age. Due to this situation, dealers are reminded and recommended to follow the Long-Term Vehicle Storage Guidelines outlined in L-SB-0015-20 and other Service Bulletin publications to ensure customers receive their vehicles in a fresh and well maintained condition.
• 10174907Apr 15, 2020Equipment. TT: After performing a battery test using the DCA-8000 battery diagnostic charger and the battery health has been considered a ?Good? condition, the DCA will automatically enter a post-test charging mode. In the post-test charging mode, the DCA analyzes the current state of charge of the battery and automatically begins to charge the battery to a fully charged condition, 100% state of charge. The time required to…
• 10174888Apr 6, 2020Equipment. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded.
• 10173986Mar 26, 2020Equipment. TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.
• 10173983Mar 26, 2020Equipment. TT: Some vehicles equipped with Dynamic Navigation may experience a pop-up message notifying them that their map update service will end soon. The date that is shown could be more than one year in the future. This does not indicate any issues with the vehicle, and is only informing the user of the expiration date.
• 10172827Feb 6, 2020Equipment. TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20.
• 10172825Feb 6, 2020Equipment. TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
• 10170732Dec 6, 2019Equipment. TSB: REVISION NOTICE December 6, 2019 Rev1: ? Applicability has been updated to include 2018 ? 2020 model year Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2018 ? 2020 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of…
• 10169332Nov 18, 2019Equipment. TT: HVAC drain tube is found to blocked/clogged.
• 10168536Oct 21, 2019Equipment. TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.
• 10168530Oct 17, 2019Equipment. Safety Recall and Service Campaign - Technician Certification Requirements
• 10168519Oct 11, 2019Steering. TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the…
• 10164916Aug 22, 2019Equipment. TSB: REVISION NOTICE August 07, 2019 Rev1: * The Introduction section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2019 model year Lexus vehicles equipped with Pioneer audio (version earlier than 1007) may exhibit one or more of the following conditions.
• 10164877Aug 8, 2019Suspension. TT: Some customers may experience abnormal noise from the front suspension on 2019 ES350 F-Sport models. Noise frequently comes from the left-front of the vehicle while going over bumps.
• 10164354Jul 18, 2019Equipment, Electrical system. TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ? Circuit demand is too high for GFCI rating ? Worn out GFCI internal contacts ? Improper…
• 10164353Jul 18, 2019Suspension. TT: Some 2019 model year ES350 vehicles may experience a clunking/abnormal noise from the front of the vehicle when driving. Upon further inspection, the noise is due to a loose stabilizer link nut.
• 10162760Jun 27, 2019Engine. TT: When repairing a 1234YF HVAC system on a gas powered (Non-Hybrid) Lexus and the addition of compressor oil is required to complete the repairs, the 1234YF ND-12 compressor oil is available through the Lexus Approved Dealer Equipment website.
• 10162752Jun 17, 2019Engine cooling, Electrical system. TSB: REVISION NOTICE June 17, 2019 Rev1: ? Applicability has been updated to include 2019 model year ES300h, ES350, LS500, LS500h, UX200, and UX250h and 2020 model year Lexus vehicles. Any previous printed versions of this bulletin should be discarded.L-SB-0014-18 Rev1 April 20, 2018 Page 2 of 36 Smart Key Immobilizer Reset and Add/Remove Key © 2019 Lexus, a division of Toyota Motor Sales, USA Required Tools.
• 10162745Jun 12, 2019Equipment. TSB: REVISION NOTICE June 12, 2019 Rev1: ? Applicability has been updated to include 2019 model year NX300, NX300h, and RC F vehicles. ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. The procedure in this Service Bulletin is a full reformat of the multimedia system. Failure to follow the procedure exactly as written may cause damage to the head unit.
• 10162744Jun 11, 2019Equipment. TT: For applicable 2018-2019 model year Lexus vehicles, after performing the Multimedia Enhancements Phase 3 TSIB with additional features such as Apple CarPlay® and Amazon Alexa?, the Enform? App Suite may not load properly. Follow the steps below to correct this condition.
• 10161513May 6, 2019Electrical system, Equipment. TSB: Lexus audio is now available with additional features such as Apple CarPlay® and Amazon Alexa? for applicable 2018 - 2019 model year Lexus vehicles. Follow the Software Update Procedure in this bulletin to install these new features. NOTE Performing this update may change certain head unit operation conditions. For a full list of changes, see System Limitations and FAQ.
• 10162235May 2, 2019Equipment. Safety Recall and Service Campaign - Technician Certification Requirements
• 10161836May 2, 2019Equipment. Safety Recall and Service Campaign - Technician Certification Requirements
• 10159733Apr 22, 2019Electrical system, Equipment. TSB: Some 2019 model year Lexus vehicles with Panasonic navigation with audio version (earlier than 1028), and navigation version (earlier than 1025) may exhibit one or more of the following condition(s). ? Noise during Apple CarPlay® voice guidance ? Siri's voice inoperative when pushing Phone icon and Push to Talk button ? Echo during Apple CarPlay® call ? Apple CarPlay® music delay after Siri prompt ? Apple…
• 10159732Apr 22, 2019Equipment, Electrical system. TSB: Some 2019 model year Lexus vehicles with a Pioneer audio (version earlier than 1007) may exhibit one or more of the following condition(s). ? Delayed mute operation during hands-free operation ? XM ?No Signal? message displayed ? Spanish translation correction ? Voice Recognition is not canceled when receiving a call during VR operation ? Music information does not appear ? Automatic navigation re-routing does…
• 10159726Apr 17, 2019Equipment. TSB: Some 2018 ? 2019 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s…
• 10155231Feb 15, 2019Electrical system. TSB: This bulletin details the supplemental procedure to confirm Telematics Data Communication Module (DCM) activation for applicable 2018 ? 2019 model year Lexus vehicles after the process is initiated by Techstream. The steps outlined in this bulletin include: ? Techstream Messages ? DCM Activation Confirmation ? Vehicle Confirmation
• 10154798Feb 6, 2019Equipment. TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (telematics transceiver) inoperative conditions, refer to the procedure below to prevent unnecessary parts replacement.
• 10154794Feb 6, 2019Equipment. Safety Recall and Service Campaign - Technician Certification Requirements
• 10153274Jan 9, 2019Equipment. Safety Recall and Service Campaign - Technician Certification Requirements
• 10153245Dec 21, 2018Equipment. TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.
• 10153228Dec 12, 2018Electrical system. TSB: Some 2019 model year ES350 vehicles may exhibit a ?No Overtaking? selection in the Road Sign Assist (RSA) menu on the combination meter multi-information display screen. Thisselection is not applicable for 2019 model year ES350 vehicles. Follow the Repair Procedure in this bulletin to address this condition.
• 10153201Dec 5, 2018Electrical system. TSB: OBSOLETE NOTICE December 04, 2018: This bulletin is now obsolete. Please see L-SB-0045-18.
• 10153200Dec 5, 2018Equipment. TSB: Some 2019 model year ES300h and ES350 vehicles with Panasonic navigation may exhibit one or more of the following conditions. ? No sound after an incoming Bluetooth® phone call ? Excessive severe weather alert messages Follow the Software Update Procedure in this bulletin to address these conditions.
• 10153197Dec 4, 2018Back-over prevention (rear camera). TT: When adjusting the Forward Recognition Camera on vehicles with Lexus Safety Sense, it can be difficult to print the repair manual target to the proper size.
• 10153196Dec 4, 2018Electrical system, Equipment. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0108-17. ? Applicability has been updated to include 2019 model year UX200 and UX250h vehicles. Service Bulletin No. L-SB-0108-17 is obsolete and any printed versions should be discarded. A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include…
• 10153194Dec 3, 2018Equipment. TSB: OBSOLETE NOTICE December 03, 2018: This bulletin is now obsolete. Please see L-SB-0044-18.
• 10153193Dec 3, 2018Tires. TSB: OBSOLETE NOTICE December 03, 2018: This bulletin is now obsolete. Please see L-SB-0043-18.
• 10153192Dec 3, 2018Equipment. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0112-17. ? Applicability has been updated to include 2019 model year UX200 and UX250h vehicles. Service Bulletin No. L-SB-0112-17 is obsolete and any printed versions should be discarded. Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery.
• 10153191Dec 3, 2018Tires, Wheels. TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Refer to the Tire Positioning Procedure in this bulletin to ensure that the original tires stay…
• 10152632Nov 30, 2018Equipment. TSB: OBSOLETE NOTICE November 30, 2018: This bulletin is no longer applicable and is now obsolete.
• 10152630Nov 30, 2018Equipment. TSB: REVISION NOTICE November 30, 2018 Rev2: ? Applicability has been updated to include 2019 model year UX200 and UX250h vehicles. April 25, 2018 Rev1: ? Applicability has been updated to include 2019 model year vehicles. Any previous printed versions of this bulletin should be discarded. 2018 ? 2019 model year vehicles are equipped with driver side floor mat retaining clips to secure the floor mat in the correct…
• 10152629Nov 30, 2018Equipment. TSB: REVISION NOTICE November 30, 2018 Rev2: ? Applicability has been updated to include 2019 model year UX200 and UX250h vehicles. June 20, 2018 Rev1: ? Applicability has been updated to include 2019 model year Lexus vehicles. Any previous printed versions of this bulletin should be discarded. 2018 ? 2019 model year Lexus vehicles are equipped with factory-installed XM Satellite Radio, including a 90-day free…
• 10152565Nov 28, 2018Equipment. TT: HVAC drain tube is found to blocked/clogged.
• 10152185Nov 13, 2018Equipment. TSB: REVISION NOTICE November 13, 2018 Rev2: ? Applicability has been updated to include 2019 model year RC350, RC300, UX200, and UX250h vehicles. ? The Software Information section has been updated. September 14, 2018 Rev1: ? Applicability has been updated to include 2019 model year LS500, LS500h, LC500, and LC500h vehicles. ? The Software Information section has been updated. Any previous printed versions of this…

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