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Air bagsPart report

2004 Lexus IS 300 Air bags Problems

Complaints
3about this part
Share
16%of 19 total for the year
Median mileage
50,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 3 complaints about the air bags of the 2004 Lexus IS 300, 16% of the 19 complaints for this model year. Where a mileage was given, the median is 50,000 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“On july 18, 2008, I was driving my Lexus is-300. My wife and I exited the highway and stopped at a stop light on the off ramp. While waiting to proceed through the stoplight, we were struck from behind by another driver going approximately 50 miles an hour estimated by the police officer. The rear end collision was so forceful we were pushed into the vehicle in front of us. Our vehicle (Lexus IS 300) is totaled - the backend completely crushed and front end severely crushed. Our front and side impact bags did not deploy. I received a major head contusion and was taken to the hospital. …”

NHTSA complaint #10235052, filed 2008-07, 40,000 miles

“Sticky residue due to the melting material on the dashboard causes fumes. Fumes are toxic and is getting in the AC and ventilation. Melting dashboard. Sticky residue. Clothes will stick to it. Melts when it gets hot in the car. Currently living in california where it is summer weather 9 out of the 12 months. Please help.”

NHTSA complaint #10965795, filed 2017-03, 50,000 miles

“Dashboard is melting and has become sticky and rubs off on clothing. This includes the passenger side airbag surface. This happens when vehicle is parked in the sun.”

NHTSA complaint #10909787, filed 2016-09, 123,000 miles

Related service bulletins

Air bags: other model years

YearComplaintsShare of year
2004316%
2003210%
200214%
200127%

Other parts of the 2004 Lexus IS 300

Body and structure
4 complaints
Vehicle speed control
4 complaints
Other or unknown
3 complaints
Engine
2 complaints
Tires
2 complaints
Brakes
1 complaints
Electrical system
1 complaints
Suspension
1 complaints
Visibility (wipers, defrost, mirrors)
1 complaints
Wheels
1 complaints

← All problems reported for the 2004 Lexus IS 300

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology