2015 Lexus RX Hybrid Technical Service Bulletins

201 technical service bulletins (TSBs) are on record for the 2015 Lexus RX Hybrid. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10093537Dec 17, 2015Hybrid propulsion system, Electrical system. Lsb: this bulletin includes basic procedures for preforming a rescue charge on ni-mh high voltage (hv) batteries. This bulletin should be used in conjunction with the repair manual while performing the rescue charge. The grx-5100 should be used wherever the repair manual references the toyota hybrid system (ths) charger.
• 10111514Nov 12, 2015Electrical system, Equipment. TT: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones OS 4.4 or later. This condition tends to occur to customers who have many previous text messages on their phones.
• 10111513Nov 12, 2015Equipment, Electrical system. TT: Some customers may encounter Bluetooth connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. Various Bluetooth Audio functions are no longer functioning with the customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's…
• 10111512Nov 12, 2015Equipment, Electrical system. TT: Refer to the chart below for a comprehensive list of the current and previously issued USB SSTs and their applicability. This is only a reference list of tools that might be in dealership inventory and not meant to be a diagnostic or repair procedure. Generation 7 navigation systems use a USB SST to update firmware and map. Generation 8 navigation systems use a USB stick to update the firmware only.
• 10094050Nov 12, 2015Equipment. Tt: some customers may experience bluetooth disconnections or loss of sms text message functionality on the navigation/audio system with android phones os 4.4 or later. This condition tends to occur to customers who have many previous text messages on their phones.
• 10094047Nov 12, 2015Equipment. Tt: some customers may encounter bluetooth connectivity concerns such as: difficulty to pair the phone. Intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. Various bluetooth audio functions are no longer functioning with the customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's…
• 10093995Nov 12, 2015Equipment. Tt: refer to the chart below for a comprehensive list of the current and previously issued usb ssts and their applicability. This is only a reference list of tools that might be in dealership inventory and not meant to be a diagnostic or repair procedure. Generation 7 navigation systems use a usb sst to update firmware and map. Generation 8 navigation systems use a usb stick to update the firmware only.
• 10111504Nov 2, 2015Equipment, Electrical system. LSB: Lexus models equipped with the HDD Navigation (EMV-N) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote®, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts…
• 10111503Nov 2, 2015Equipment, Electrical system. LSB: Lexus models equipped with the HDD Navigation (EMV-N) System will periodically require an update to the Gracenote Database. Gracenote includes detailed information for songs (e.g., Genre, artist, Song Title, Album Name, etc.). The Gracenote update will be included on the Map Update SST. A Gracenote update must be performed before a Navigation Map Update. A Navigation Map Update is not required to complete the…
• 10093982Nov 2, 2015Equipment. "lsb: lexus models equipped with the hdd navigation (emv-n) system require a special service tool (sst) usb drive to update the map, points of interest, gracenote®, and system software. The sst is used with all vehicles to deliver the update, however a unique activation number is required for each vehicle. Activation numbers are provided in an activation card number (acn) pamphlet available through the normal parts…
• 10093978Nov 2, 2015Equipment. Lsb: lexus models equipped with the hdd navigation (emv-n) system will periodically require an update to the gracenote database. Gracenote includes detailed information for songs (e.g., genre, artist, song title, album name, etc.). The gracenote update will be included on the map update sst. A gracenote update must be performed before a navigation map update. A navigation map update is not required to complete the…
• 10109509Sep 3, 2015Electrical system, Equipment. Tech Tip: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones running Kitkat 4.4 or later. This condition tends to occur to customers who have many previous text messages on their phones.
• 10134461Aug 31, 2015Visibility (wipers, defrost, mirrors), Transmission and drivetrain. TSB: Condition - (A) Some Customers/Technicians may experience a condition where the mirrors adjust to an unexpected position when the transmission is shifted into reverse. (B) Some Customers may experience a condition where the mirrors do not change to the exact previous position in which the customer had set the memory to when the transmission is shifted into reverse.
• 10132536Aug 31, 2015Transmission and drivetrain, Visibility (wipers, defrost, mirrors). TSB: Condition - (A) Some Customers/Technicians may experience a condition where the mirrors adjust to an unexpected position when the transmission is shifted into reverse. (B) Some Customers may experience a condition where the mirrors do not change to the exact previous position in which the customer had set the memory to when the transmission is shifted into reverse.
• 10134444Aug 21, 2015Electrical system. TSB: Hybrid vehicles are equipped with 2 types of batteries: ? Hybrid Vehicle (HV) battery ? 12-volt auxiliary battery If the vehicle is put into storage, the state of charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Please perform the following maintenance service for the HV…
• 10132519Aug 21, 2015Electrical system. TSB: Hybrid vehicles are equipped with 2 types of batteries: ? Hybrid Vehicle (HV) battery ? 12-volt auxiliary battery If the vehicle is put into storage, the state of charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Please perform the following maintenance service for the HV…
• 10134162Jul 30, 2015Electrical system. LSB: Lexus Enform? Apps will be periodically updated via an over-the-air update system. Updates can come in "Optional" or "Mandatory" form. The update process will take approximately 1 minute for each application requiring an update. Follow the procedure below to perform an update when necessary.
• 10132557Jul 30, 2015Equipment, Electrical system. LSB: Lexus Enform? Apps will be periodically updated via an over-the-air update system. Updates can come in ?Optional? or ?Mandatory? form. The update process will take approximately 1 minute for each application requiring an update. Follow the procedure below to perform an update when necessary.
• 10134167Jul 14, 2015Electrical system. TT: Techstream Health Check Results screen shows "Yes" for a Telematics ECU (DCM) Calibration update regardless of whether a calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.
• 10132562Jul 14, 2015Electrical system. TT: Techstream Health Check Results screen shows "Yes" for a Telematics ECU (DCM) Calibration update regardless of whether a calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.
• 10132726Jul 7, 2015Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
• 10111423Jul 6, 2015Electrical system, Engine, Fuel system. LSB: Some 2010 - 2015 model year RX 450h vehicles may exhibit a condition of MIL "ON" with DTC(s) P2111 and/or P0A0F after a cold soak. Follow the Repair Procedure in this bulletin to address this condition.
• 10111133Jul 6, 2015Engine cooling. LSB: Some 2010 - 2015 model year RX 450h vehicles may exhibit a condition of MIL "ON" with DTC(s) P2111 and/or P0A0F after a cold soak. Follow the Repair Procedure in this bulletin to address this condition.
• 10205326Jun 29, 2015Equipment, Electrical system. Battery Maintenance for In-Stock Vehicles.
• 10111303Jun 29, 2015Electrical system. LSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life.
• 10111153Jun 29, 2015Electrical system. LSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life.
• 10111308Jun 17, 2015Equipment. TT: iPhone text messages do not appear on multimedia display.
• 10111158Jun 17, 2015Equipment, Electrical system. TT: iPhone text messages do not appear on multimedia display.
• 10205324Jun 16, 2015Electrical system. Remote Engine Starter (RES) Inoperative in Low Temperatures.
• 10111298Jun 16, 2015Electrical system, Equipment. LSB: Some 2010 - 2015 applicable Lexus vehicles equipped with a Remote Engine Starter (RES+) includes CarFinder, a feature which utilizes GPS technology to help locate a customer's vehicle on a map. If a customer has a Carfinder that is inoperative, follow the procedure in this bulletin to address the condition.
• 10111297Jun 16, 2015Electrical system, Engine. LSB: Some 2015 model year RX 450h vehicles equipped with a Remote Engine Starter (RES) may not "Ready ON" when operating the RES during ambient temperatures below 10 F. Follow the procedure in this bulletin to address this condition.
• 10111148Jun 16, 2015Electrical system, Equipment. LSB: Some 2010 - 2015 applicable Lexus vehicles equipped with a Remote Engine Starter (RES+) includes CarFinder, a feature which utilizes GPS technology to help locate a customer's vehicle on a map. If a customer has a Carfinder that is inoperative, follow the procedure in this bulletin to address the condition.
• 10111147Jun 16, 2015Engine, Electrical system. LSB: Some 2015 model year RX 450h vehicles equipped with a Remote Engine Starter (RES) may not "Ready ON" when operating the RES during ambient temperatures below 10 F. Follow the procedure in this bulletin to address this condition.
• 10134473May 13, 2015Equipment. LSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
• 10132575May 13, 2015Equipment. LSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
• 10111398Apr 10, 2015Electrical system, Equipment. LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase…
• 10111205Apr 10, 2015Electrical system, Equipment. LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase…
• 10134173Mar 9, 2015Electrical system. TechTip: Condition: The customer is unable to delete their call history or contacts from the vehicle. The "delete" soft button on the multi-information display is greyed out and not selectable.
• 10132616Mar 9, 2015Electrical system. TechTip: Condition: The customer is unable to delete their call history or contacts from the vehicle. The "delete" soft button on the multi-information display is greyed out and not selectable.
• 10111368Feb 27, 2015Equipment. TT: Some customers may encounter Bluetooth connectivity concerns such as: Difficulty to pair the phone, Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle, Various Bluetooth Audio functions are no longer functioning with the customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's…
• 10111232Feb 27, 2015Equipment. TT: Some customers may encounter Bluetooth connectivity concerns such as: Difficulty to pair the phone, Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle, Various Bluetooth Audio functions are no longer functioning with the customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's…
• 10111362Feb 11, 2015Body and structure. LSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to…
• 10111226Feb 11, 2015Body and structure. LSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to…
• 10111342Jan 6, 2015Equipment. TT: Customer complains of various Bluetooth connectivity concerns after upgrading to iOS 8.0X. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
• 10111252Jan 6, 2015Equipment, Electrical system. TT: Customer complains of various Bluetooth connectivity concerns after upgrading to iOS 8.0X. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
• 10111341Jan 5, 2015Equipment, Electrical system. TT: Techstream Health Check Results screenshots "Yes" for a Telematics ECU (DCM) Calibration update regardless of whether a calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.
• 10111251Jan 5, 2015Equipment, Electrical system. TT: Techstream Health Check Results screenshots "Yes" for a Telematics ECU (DCM) Calibration update regardless of whether a calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.
• 10205355Nov 25, 2014Transmission and drivetrain. HV Transaxle Repair Components Available
• 10109387Nov 25, 2014Equipment. TSB: The purpose of this general information Service Bulletin is to announce sub-component diagnosis and replacement is now available for the Hybrid Transaxle assembly equipped on 2011 - 2015 model year CT 200h, 2010 - 2012 model year HS 250h, 2006 - 2008 model year RX 400h, and 2010 - 2015 model year RX 450h vehicles.
• 10109384Nov 14, 2014Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.

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