2017 Lexus RX Hybrid Technical Service Bulletins

196 technical service bulletins (TSBs) are on record for the 2017 Lexus RX Hybrid. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10168533Oct 17, 2019Equipment. Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use…
• 10168532Oct 17, 2019Equipment. Area Letter: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect…
• 10168531Oct 17, 2019Equipment. Region Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use…
• 10168519Oct 11, 2019Steering. TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the…
• 10168515Oct 2, 2019Equipment. Dealer Package: 10/02/19 KLG: Vehicle applicability for remedy in relation to Safety Connect Subscription. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS…
• 10170744Sep 12, 2019Electrical system, Equipment. Area Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use…
• 10164354Jul 18, 2019Equipment, Electrical system. TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ? Circuit demand is too high for GFCI rating ? Worn out GFCI internal contacts ? Improper…
• 10162759Jun 25, 2019Electrical system. TT: The new 12V Battery Warranty Testers (DSS-5000 & DCA-8000) require certain information to generate a test result and warranty code. Below is an explanation of what information is required when testing a 12V battery on the new Warranty Battery Testers.
• 10162746Jun 13, 2019Equipment. TSB: REVISION NOTICE June 13, 2019 Rev2: ? Applicability has been updated to include 2018 ? 2019 model year Lexus vehicles. March 13, 2017 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2007 ?
• 10159731Apr 19, 2019Equipment, Air bags. TSB: Some 2015 ? 2017 model year NX200t, NX300h, and 2016 ? 2017 model year RX350 and RX450h vehicles may exhibit an intermittent MIL ON condition with Diagnostic Trouble Code (DTC) B1000 (Center Airbag Sensor Assembly Malfunction) stored in the history. This condition does not affect the proper operation of the Supplemental Restraint System (SRS). The SRS Electronic Control Unit (ECU) logic has been modified to…
• 10159718Apr 16, 2019Equipment, Electrical system. Dealer Packet: April 16, 2019 ? UIO quantities and production ranges have been updated to reflect added vehicles. The involved vehicles are equipped with Intelligent Clearance Sonar (ICS). Due to improper software programming in the ICS system, the ICS system may improperly activate when an involved vehicle enters certain types of carwash facilities and is placed into neutral. If the ICS system activates, the ICS…
• 10159717Apr 16, 2019Equipment, Electrical system. Region Email: The involved vehicles are equipped with Intelligent Clearance Sonar (ICS). Due to improper software programming in the ICS system, the ICS system may improperly activate when an involved vehicle enters certain types of carwash facilities and is placed into neutral. If the ICS system activates, the ICS system will exhibit warnings and the system may apply the brakes.
• 10159704Apr 8, 2019Equipment. Technical Instructions:
• 10154784Feb 1, 2019Brakes. TSB: Some 2016 ? 2018 model year RX450h vehicles may exhibit a squawk or knock noise from the engine compartment when depressing and/or releasing the brake pedal. Follow the Repair Procedure in this bulletin to address this condition.
• 10153245Dec 21, 2018Equipment. TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.
• 10152564Nov 28, 2018Engine cooling. TT: In some cases, customers may report the engine coolant temperature gauge on the combination meter intermittently reading max hot, or ?in the red zone,? (Fig.1) on a vehicle with no other symptoms of overheating.
• 10152553Nov 26, 2018Equipment. Dealer Daily Message: In our continuing effort to encourage increased customer participation in Special Service Campaigns, Lexus will be piloting a new method for contacting customers whose vehicles have compatible multimedia head units in Special Service Campaign JLH. This new method will leverage the Notification application in vehicles with these head units. See images below for examples of the messages that…
• 10152616Oct 31, 2018Electrical system. Dealer Daily Message: Intelligent Clearance Sonar (ICS) System Reprogram. Safety Recall JLH Dealer Letter, Q&A, and Technical Instructions are now available on TIS. Refer to the Dealer Letter and Q&A for additional information.
• 10152615Oct 31, 2018Electrical system. Technical Instructions: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN JLH INTELLIGENT CLEARANCE SONAR (ICS) SYSTEM REPROGRAM
• 10152614Oct 31, 2018Electrical system. Dealer Package: The involved vehicles are equipped with Intelligent Clearance Sonar (ICS). Due to improper software programming in the ICS system, the ICS system may improperly activate when an involved vehicle enters certain types of carwash facilities and is placed into neutral. If the ICS system activates, ICS system will exhibit warnings and the system may apply the brakes.
• 10152613Oct 31, 2018Electrical system. Dealer Email: The involved vehicles are equipped with Intelligent Clearance Sonar (ICS). Due to improper software programming in the ICS system, the ICS system may improperly activate when an involved vehicle enters certain types of carwash facilities and is placed into neutral. If the ICS system activates, the ICS system will exhibit warnings and the system may apply the brakes.
• 10152595Oct 10, 2018Seats. TSB: Some 2016 ? 2019 model year RX350 and RX450h vehicles may exhibit a condition where there is a noticeable seat heater temperature difference between the driver and/or passenger seats. Follow the Repair Procedure in this bulletin to address this condition.
• 10152587Oct 1, 2018Latches, locks and linkages. TSB: REVISION NOTICE October 01, 2018 Rev1: ? The Repair Procedure section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2016 ? 2018 model year RX350 and RX450h vehicles may exhibit a condition where water enters the door lock bezel. This condition may cause the door cable to become frozen and inoperable in freezing conditions. Follow the Repair Procedure in this…
• 10145761Sep 27, 2018Electrical system. TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns.
• 10150018Sep 12, 2018Electrical system, Air bags. TSB: REVISION NOTICE September 12, 2018 Rev1: ? The Warranty Information, Parts Information, and Calibration Information sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2015 ? 2017 model year NX200t, NX300h, and 2016 ? 2017 model year RX350 and RX450h vehicles may exhibit an intermittent MIL ON condition with Diagnostic Trouble Code (DTC) B1000 (Center Airbag…
• 10145743Aug 29, 2018Wheels, Transmission and drivetrain. TT: Some 2017-2018 model year RX vehicles may exhibit a click type noise that can be heard from the front wheel hub area when shifting gears from Drive to Reverse or Reverse to Drive, or when accelerating from a stop.
• 10149997Aug 17, 2018Lane departure. TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
• 10146008Jun 29, 2018Transmission and drivetrain, Electrical system. TSB: Some 2016 ? 2018 model year RX 450h and 2018 model year RX 450h L vehicles may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P3190 (Poor Engine Power). This condition may occur when operating the vehicle in high altitude and high temperature conditions. The engine control module/ECM (SAE Term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition…
• 10141593May 18, 2018Engine cooling. TT: In some cases, customers may report the engine coolant temperature gauge on the combination meter intermittently reading max hot, or "in the red zone," (Fig.1) on a vehicle with no other symptoms of overheating.
• 10141573May 8, 2018Electrical system. TSB: REVISION NOTICE May 08, 2018 Rev1: * Applicability has been updated to include 2017 - 2018 model year vehicles. * The Introduction and Download/Installation Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. A download and installation are required to activate the Enform suite of apps and data services before they are used for the first time on new vehicles.
• 10197471Mar 22, 2018Equipment. Diagnosis of bluetooth connectivity complaints.
• 10129962Feb 16, 2018Equipment. TT: Techstream cannot perform a DCM (Telematics ECU) Activation following a DCM replacement. Techstream may exhibit an ?ATX web service unavailable? error or similar message when attempting a DCM activation. This is a known condition and will be remedied in the near future.
• 10129978Feb 12, 2018Equipment. TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Pioneer models that begin with NXH, have Map Data, Operating System and other Information in the Hard Disc Drive. With this system if a radio is being sent back for an exchange. The original Hard Disc Drive needs to…
• 10129210Jan 24, 2018Equipment. TSB: OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete. Please see L-SB-0001-18.
• 10131726Jan 22, 2018Electrical system, Transmission and drivetrain. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model year RC 350 vehicles. * Applicability has been updated to exclude 2001 - 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions…
• 10131724Jan 19, 2018Equipment. TSB: REVISION NOTICE January 19, 2018 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather care in Lexus vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual…
• 10131716Jan 16, 2018Fuel system. TT: Special Service Tools: Injector Seal Tool Sets. In the event that injector seal repair is required on vehicles equipped with a direct injection fuel system, a Special Service Tool Set is required to properly install the seal onto the injector. As new vehicle configurations have been released, several injector seal tool sets have been distributed to accommodate these new vehicles. There are a total of three…
• 10146493Dec 13, 2017Engine. TSB: REVISION NOTICE December 13, 2017 Rev1: Applicability has been updated to include 2013 ? 2017 model year RX 450h vehicles. The Introduction and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2010 ? 2017 model year RX 450h vehicles may exhibit one or more of the following conditions: MIL ?ON? with DTC P0300/00, P0301/00, P0302/00, P0303/00…
• 10140601Dec 13, 2017Engine, Equipment. TSB: REVISION NOTICE December 13, 2017 Rev1: ? Applicability has been updated to include 2013 ? 2017 model year RX 450h vehicles. ? The Introduction and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2010 ? 2017 model year RX 450h vehicles may exhibit one or more of the following conditions: ? MIL ?ON? with DTC P0300/00, P0301/00, P0302/00…
• 10127061Dec 8, 2017Equipment. TT: HVAC drain tube is found to blocked/clogged.
• 10131648Dec 1, 2017Equipment. Update on Technician Certification Requirements.
• 10133642Nov 16, 2017Vehicle speed control. TSB: NOTE This Service Bulletin is ONLY applicable to RX models with VINs starting with ?2T2.? Vehicles with VINs starting with ?JTJ? are NOT affected. Some 2016 ? 2017 model year RX 350 and RX 450h vehicles produced in North America may exhibit a ?spring? noise upon release of the accelerator pedal. Follow the Repair Procedure below to address this condition.
• 10132655Oct 4, 2017Equipment. TT: Previously, an error message was received when performing DCM activation initiated by Techstream. This condition has been remedied, and DCM activation utilizing Techstream can now be resumed.
• 10119408Sep 8, 2017Wheels. TSB: The purpose of this bulletin is to notify technicians of the best practices to help reduce brake vibration conditions for our customers. The condition can occur at any time if improper torque is applied to lug nuts. Over time, even one lug nut over- or under-torqued can cause a vibration condition. When lug nuts are over-torqued, this causes the rotor to have a runout condition, which can lead to brake…
• 10132429Aug 2, 2017Equipment. TT: An error message is received when performing DCM activation initiated by Techstream. This is a known condition and will be remedied in the near future. Please discontinue DCM activations utilizing Techstream until further notice.
• 10115263Jul 5, 2017Body and structure. TSB: Some 2016 - 2017 model year RX 350 and RX 450h vehicles may exhibit a condition in which the Power Back Door (PBD) is inoperative or the back door latch does not release, with Diagnostic Trouble Code (DTC) B2250 "Back Door Closer Malfunction" or DTC B2250 and DTC B2251 "Back Door Closer Switch Malfunction" set. In some cases, this condition may be associated with cold weather. Follow the Repair Procedure in…
• 10132390Jun 29, 2017Equipment. Update on Technician Certification Requirements.
• 10132363Jun 15, 2017Equipment. Update on Technician Certification Requirements.
• 10142501Apr 12, 2017Equipment. TT: During previous air conditioning service, leakage prevention agent (A/C stop leak) may have been added to the A/C system. Adding stop leak products to the A/C system is not a recommended or approved Lexus repair process. During A/C service, moisture enters the A/C system, and can react with the previously added A/C stop leak, forming a gelatinous substance. The gel substance that forms can cause the A/C…
• 10142498Apr 10, 2017Equipment, Latches, locks and linkages. TSB: Some 2014 ? 2016 model year Lexus vehicles may not unlock with either the Smart Entry or the wireless remote. The door lock can be placed in the middle position between lock and unlock when exiting the vehicle. This can cause the door lock to be inoperative.

← All problems reported for the 2017 Lexus RX Hybrid