2020 Lexus RX Air bags Problems
- Complaints
- 21about this part
- Share
- 45%of 47 total for the year
- Median mileage
- 46,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 21 complaints about the air bags of the 2020 Lexus RX, 45% of the 47 complaints for this model year. Where a mileage was given, the median is 46,000 miles. 3 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“This vehicle, and those of its generation, have had an active passenger airbag recall since December 2023. There has been no news on a remedy, nor any meaningful updates on progress. I am unable to transport passengers in my front seat as I am afraid for their safety and my own liability.”
NHTSA complaint #11668757, filed 2025-06“I have reached out to my dealer over the past 5 yrs and Corporate as well about the recall on my 2020 Lexus RX 350. I have since paid the car off and feel the remedy has fell on death ears. The last two services I inquired about a fix, Sterling McCall lexus in Clear Lake texas never responded back to me. I need some kind of resolution to this recall. Vehicle has 31K miles on it and the only place I can trade it in is Lexas.”
NHTSA complaint #11685590, filed 2025-09“A safety recall was issued for my Lexus RX450h on 12/19/2023. I immediately contacted the dealership from whom I purchase the vehicle from. They informed me that the part was on back order and would be there in September. On 09/12/2024, my partner took the vehicle in due to a nail in the tire and additionally to schedule for the vehicle to have the safety recall repaired, as they told us they would have the parts in September. …”
NHTSA complaint #11614772, filed 2024-09“There was a recall on my car like 2 years ago. The air bag is not working. However, they didn’t fix my car and didn’t give me an estimation on this. It is not safe to drive a car without air bag.”
NHTSA complaint #11682929, filed 2025-08“I am submitting this correspondence to formally report a serious safety incident involving my 2020 Lexus RX 350 and to request a thorough investigation. On Saturday, February 7, while attempting to park the vehicle, I experienced a sudden loss of control, resulting in the vehicle accelerating forward and colliding with a metal gate. The exact cause of this event is unknown. During the incident, the vehicle’s pre-collision and automatic braking system failed to engage despite an obstruction being present. Additionally, the airbags did not deploy at the time of impact. …”
NHTSA complaint #11718294, filed 2026-02Related recalls
- 23V865000Dec 20, 2023Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4…Covers: Lexus RX 2020–2021, Toyota Camry 2020–2022, Lexus ES Hybrid 2020–2022 +11 more
Related service bulletins
- 10209023Feb 24, 2022TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this…
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 2 | 9% |
| 2024 | 2 | 3% |
| 2023 | 2 | 3% |
| 2022 | 1 | 3% |
| 2021 | 47 | 67% |
| 2020 | 21 | 45% |
| 2019 | 3 | 9% |
| 2018 | 1 | 4% |
| 2017 | 3 | 6% |
| 2016 | 1 | 4% |
| 2014 | 2 | 17% |
| 2013 | 2 | 11% |
| 2012 | 1 | 8% |
| 2011 | 4 | 14% |
| 2010 | 2 | 3% |
| 2009 | 3 | 9% |
| 2008 | 6 | 9% |
| 2007 | 6 | 10% |
| 2006 | 2 | 6% |
| 2005 | 5 | 19% |
| 2004 | 6 | 15% |
| 2002 | 2 | 17% |
| 2001 | 1 | 5% |
| 2000 | 1 | 3% |
| 1999 | 1 | 3% |
Other parts of the 2020 Lexus RX
8 complaintsEngine
5 complaintsElectrical system
4 complaintsTires
4 complaintsForward collision avoidance
3 complaintsBody and structure
3 complaintsFuel system
2 complaintsBack-over prevention (rear camera)
1 complaintsBrakes
1 complaintsExterior lighting
1 complaintsTransmission and drivetrain
1 complaintsVehicle speed control
1 complaints
← All problems reported for the 2020 Lexus RX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology