2011 Lexus RX350 Technical Service Bulletins

215 technical service bulletins (TSBs) are on record for the 2011 Lexus RX350. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10132125Oct 25, 2013Equipment. Lexus models equipped with Hard Disk Drive (HDD) Navigation require a Special Service Tool and follow a unique process for updating map, points of interest, and system software. Instead of individual DVDs installed into the vehicle, all Map Data is uploaded directly to the HDD system. Map Data will be released annually through the direct shipment of two Map Data DVDs to each dealership service manager. The annual…
• 10205128Oct 24, 2013Equipment. Navigation System Firmware Improvement (Generation 6)
• 10132145Oct 24, 2013Equipment. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.
• 10132144Oct 24, 2013Electrical system, Equipment. MY 2013 Gen 7 navigation systems use a USB SST to update the firmware and map. MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10132124Oct 24, 2013Equipment, Electrical system. Navigation firmware has been updated to allow updating map to version 10.1 or later. Updated navigation system software has also been developed to remedy these conditions. Use the following procedure to address these conditions.
• 10132117Oct 4, 2013Equipment. This bulletin is now obsolete. Please see L-SB-0072-14
• 10132142Oct 3, 2013Engine. Starting with the 2010 Model Year, Lexus began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil
• 10132147Oct 2, 2013Engine cooling. Tech tip for MIL-I message only.
• 10132146Oct 2, 2013Equipment, Engine cooling. If a customer states there is an unpleasant odor in the vehicle from the HVAC system, there are various factors that may be involved.
• 10061723Oct 2, 2013Engine. Summary to be provided on a future date.
• 10132108Oct 1, 2013Transmission and drivetrain. This bulletin is now obsolete. Please see L-SB-0082-14.
• 10205378Sep 13, 2013Equipment. When an iPhone is linked to the vehicle through Bluetooth, activation of the microphone on the iPhone will result in the vehicle display showing that an outgoing call is being made.
• 10205340Sep 12, 2013Equipment, Visibility (wipers, defrost, mirrors). HVAC Odor Maintenance
• 10132176Sep 12, 2013Equipment. Some 2006 ? 2014 model year Lexus vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
• 10132189Sep 9, 2013Engine cooling. Some 2010-2013 RX350 vehicles may exhibit an exhaust ?rattle? type noise from one or both of the two exhaust manifold heat shields pictured below
• 10061724Sep 9, 2013Engine cooling. Summary to be provided on a future date.
• 10205359Aug 6, 2013Engine. Oil Viscosity Applicability and Cfhange Interval Guide
• 10132278Jul 31, 2013Visibility (wipers, defrost, mirrors). Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.
• 10132276Jul 25, 2013Equipment. Certain service publications, Technical Service Bulletins, Service Campaign Technical Instructions and Service & Parts Operation Communication Bulletins may reference specifically required adhesives and sealants
• 10132273Jul 2, 2013Tires, Equipment. Prior to tire rotation use the quick reference chart below to verify the size of the lug nut and the lug nut torque specifications. The quick reference chart is applicable to current generation vehicles only.
• 10205358Apr 10, 2013Engine. Oil Viscosity Applicability and Cfhange Interval Guide
• 10132323Apr 10, 2013Engine. Starting with the 2010 Model Year, Lexus began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil
• 10132326Apr 9, 2013Air bags. A recent review of our records indicated that your Safety Connect system is not active and needs to be activated in order for services to work.
• 10132307Apr 9, 2013Equipment. Lexus models equipped with Hard Disk Drive Navigation may have their map data, Compact Disc Database, and navigation head unit software updated using the Navigation Update Tool and the HDD Navigation Programs Installer.
• 10132305Apr 5, 2013Equipment. Navigation firmware has been updated to allow updating map to version 10.1 or later. Updated navigation system software has also been developed to remedy these conditions. Use the following procedure to address these conditions.
• 10132304Apr 5, 2013Equipment. Lexus models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all the vehicles to deliver the update, however a unique Activation Number is required for each vehicle.
• 10205370Apr 3, 2013Equipment. Navigation and Audio System Update/ Upgrade USB Directory
• 10132322Apr 3, 2013Equipment. Since MY 2012 several different update or upgrade USB SSTs have been issued for Lexus audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10132302Apr 2, 2013Visibility (wipers, defrost, mirrors), Back-over prevention (rear camera). If a creak, tick, or rattle noise is heard at the top or bottom of the windshield, the source of the noise may be the two windshield stoppers bonded to the top of the windshield or the windshield retainers bonded to the lower edge of the windshield. This bulletin provides the recommended repair procedure to eliminate these types of noises from the windshield area.
• 10133852Feb 28, 2013Suspension. Some 2010 ? 2012 model year RX 350 and RX 450h vehicles may exhibit a squeak coming from the rear of the vehicle when going over an uneven road surface. In addition, some vehicles may also display evidence of an oil leak from the rear shock absorber(s). Use the following repair procedure to address these conditions.
• 10062363Feb 28, 2013Suspension. Summary to be provided on a future date.
• 10133866Feb 27, 2013Electrical system. Navigation/ Multi Info Display Day Mode Operation
• 10205126Feb 26, 2013Transmission and drivetrain. WS ATF Level Adjustment for U660E/F Transmissions.
• 10133850Feb 26, 2013Transmission and drivetrain. This bulletin includes basic procedures for inspecting and adjusting World Standard (WS) Automatic Transmission Fluid (ATF) level at normal vehicle operating temperature.
• 10061231Feb 26, 2013Transmission and drivetrain. Summary to be provided on a future date.
• 10205365Feb 25, 2013Electrical system. Vehicle no start, Start Stop Run Button LED - Lexus Models with Smart Key with LED
• 10133865Feb 25, 2013Steering. The vehicle will not start or ready-on and the steering wheel lock is engaged so that the steering wheel may only be turned very little from side-to-side.
• 10205319Feb 21, 2013Brakes. Brake Pedal Force Gauge SST for Parking Brake Inspection.
• 10133849Feb 21, 2013Equipment, Brakes. A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force Gauge. Refer to the appropriate Repair Manual for parking brake pedal travel inspection and adjustment specification.
• 10205312Feb 19, 2013Electrical system. Theft Deterrent/Keyless Entry.
• 10133846Feb 19, 2013Equipment. Some customers may inquire about the frequency and power output of the Smart Key/Smart Entry systems used on various models. The Smart Key/Smart Entry systems conform to all applicable FCC rules. This bulletin details the applicable specifications for these systems.
• 10205362Jan 28, 2013Equipment. Rear Seat Entertainment Parental Control Password Reset/Initialization
• 10133924Jan 28, 2013Equipment. Some customers may complain that the Rear Seat Entertainment system is inoperative if they have misplaced the parental passcode for the system.
• 10133926Jan 25, 2013Equipment. In the recent Bi-annual Floor Mat reminder letter distributed November, 2012, Lexus indicated that we were developing support materials that will help remind dealership customers and associates of the importance of proper floor mat usage.
• 10133914Jan 23, 2013Electrical system. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprograming process and outlines use of the TIS and the CUW.
• 10133923Jan 16, 2013Air bags. Lexus vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not per
• 10133910Jan 16, 2013Electrical system. When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the…
• 10133909Jan 8, 2013Equipment. Under certain climactic conditions, some customers may experience an unpleasant odor coming from the face level HVAC vents during the initial 10 seconds of HVAC system operation. An HVAC Amplifier is now available with updated logic that will direct air away from the face level vents under certain temperature conditions during the first 10 seconds of HVAC operation.
• 10131963Jan 2, 2013Equipment. MY 2013 Gen 7 navigation systems use a USB SST to update the firmware and map. MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10133966Dec 5, 2012Equipment. For the models listed, the Electronic Parts Catalog may not include enough detail to determine appropriate keys and receiver replacement parts. This Tech Tip will help you identify the system type prior to ordering replacement keys.

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