2012 Lexus RX350 Technical Service Bulletins

221 technical service bulletins (TSBs) are on record for the 2012 Lexus RX350. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10132082Nov 2, 2013Visibility (wipers, defrost, mirrors). Spots in Window glass
• 10205129Oct 25, 2013Equipment. HDD Navigation Map Update Process - Lexus models equipped with Hard Disk Drive (HOD) Navigation require a Special Service Tool and follow a unique process for updating map, points of interest, and system software. Instead of individual DVDs installed into the vehicle, all Map Data is uploaded directly to the HOD system.
• 10132127Oct 25, 2013Equipment. This bulletin is now obsolete. Please see L-SB-0082-13.
• 10132125Oct 25, 2013Equipment. Lexus models equipped with Hard Disk Drive (HDD) Navigation require a Special Service Tool and follow a unique process for updating map, points of interest, and system software. Instead of individual DVDs installed into the vehicle, all Map Data is uploaded directly to the HDD system. Map Data will be released annually through the direct shipment of two Map Data DVDs to each dealership service manager. The annual…
• 10205128Oct 24, 2013Equipment. Navigation System Firmware Improvement (Generation 6)
• 10132145Oct 24, 2013Equipment. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.
• 10132144Oct 24, 2013Electrical system, Equipment. MY 2013 Gen 7 navigation systems use a USB SST to update the firmware and map. MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10132124Oct 24, 2013Equipment, Electrical system. Navigation firmware has been updated to allow updating map to version 10.1 or later. Updated navigation system software has also been developed to remedy these conditions. Use the following procedure to address these conditions.
• 10132117Oct 4, 2013Equipment. This bulletin is now obsolete. Please see L-SB-0072-14
• 10132142Oct 3, 2013Engine. Starting with the 2010 Model Year, Lexus began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil
• 10132147Oct 2, 2013Engine cooling. Tech tip for MIL-I message only.
• 10132146Oct 2, 2013Equipment, Engine cooling. If a customer states there is an unpleasant odor in the vehicle from the HVAC system, there are various factors that may be involved.
• 10061723Oct 2, 2013Engine. Summary to be provided on a future date.
• 10132108Oct 1, 2013Transmission and drivetrain. This bulletin is now obsolete. Please see L-SB-0082-14.
• 10205381Sep 27, 2013Equipment. Intermittent Audio from Podcasts on iPhones Running iOS 7.0
• 10132193Sep 27, 2013Electrical system. Some customers may report the following conditions with the Podcast application on iPhones running iOS 7.0 and later: While playing a podcast the system will jump to the next podcast Podcast will intermittently restart at the beginning of the current podcast
• 10205380Sep 26, 2013Equipment. How to play itunes radio using the vehicle's Audio System
• 10205379Sep 26, 2013Equipment. Characteristics of Facetime Audio Calls using - All 2012-2014 My Models
• 10132192Sep 26, 2013Electrical system, Equipment. iTunes Radio is a new feature for iPhone 4, 4S, 5, 5S, and 5C running iOS 7 or later. This feature does work with the in-vehicle audio system either via Bluetooth or by USB cable. Details on how to access this feature are described below.
• 10132191Sep 26, 2013Equipment. Customers using iPhone 4, 4S, 5, 5S, or 5C running iOS 7.0 or later now have the ability to make Facetime Audio calls (no video). When a customer is paired by Bluetooth Hands Free and they make a Facetime Audio call the vehicle radio will treat it as a typical Bluetooth phone call. Because Facetime works differently than a typical phone call, the in-vehicle experience may not meet the customer?s expectations.
• 10205378Sep 13, 2013Equipment. When an iPhone is linked to the vehicle through Bluetooth, activation of the microphone on the iPhone will result in the vehicle display showing that an outgoing call is being made.
• 10132190Sep 13, 2013Equipment. To receive satellite radio functions after the initial trial period has expired, the customer must enter into a contract with XM Satellite Radio Inc. After entering into a contract, registration of an 8-digit XM Radio ID is required. This 8-digit XM Radio ID is found by turning to channel ?0? of the satellite radio.
• 10205340Sep 12, 2013Equipment, Visibility (wipers, defrost, mirrors). HVAC Odor Maintenance
• 10132176Sep 12, 2013Equipment. Some 2006 ? 2014 model year Lexus vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
• 10132189Sep 9, 2013Engine cooling. Some 2010-2013 RX350 vehicles may exhibit an exhaust ?rattle? type noise from one or both of the two exhaust manifold heat shields pictured below
• 10061724Sep 9, 2013Engine cooling. Summary to be provided on a future date.
• 10132175Sep 5, 2013Transmission and drivetrain. Some 2013 model year ES 350 and 2012 ? 2013 model year RX 350 vehicles may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P219A or P219B present. The Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition occurring. Please follow the repair procedure below to address this condition.
• 10061725Aug 29, 2013Equipment. Summary to be provided on a future date.
• 10205359Aug 6, 2013Engine. Oil Viscosity Applicability and Cfhange Interval Guide
• 10132278Jul 31, 2013Visibility (wipers, defrost, mirrors). Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.
• 10132276Jul 25, 2013Equipment. Certain service publications, Technical Service Bulletins, Service Campaign Technical Instructions and Service & Parts Operation Communication Bulletins may reference specifically required adhesives and sealants
• 10132273Jul 2, 2013Tires, Equipment. Prior to tire rotation use the quick reference chart below to verify the size of the lug nut and the lug nut torque specifications. The quick reference chart is applicable to current generation vehicles only.
• 10132310Apr 23, 2013Equipment. Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
• 10132309Apr 12, 2013Electrical system, Latches, locks and linkages. Some 2012 ? 2013 model year RX 350 or RX 450h vehicles may display a ?Back Door Open? or ?Key Detected in Vehicle? warning message intermittently on the combination meter while the vehicle is in motion. This message may be triggered if the courtesy switch in the back door lock assembly intermittently changes to the door open position while the hatch is in the closed position. A new back door lock assembly is…
• 10052157Apr 12, 2013Latches, locks and linkages. Lexus: while driving, some vehicles would display an intermittent warning message, triggered by courtesy switch in back door lock when door is changed to open position, with hatch in closed position. Models 2012-2013 rx350, rx450h.
• 10205358Apr 10, 2013Engine. Oil Viscosity Applicability and Cfhange Interval Guide
• 10132323Apr 10, 2013Engine. Starting with the 2010 Model Year, Lexus began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil
• 10132326Apr 9, 2013Air bags. A recent review of our records indicated that your Safety Connect system is not active and needs to be activated in order for services to work.
• 10132307Apr 9, 2013Equipment. Lexus models equipped with Hard Disk Drive Navigation may have their map data, Compact Disc Database, and navigation head unit software updated using the Navigation Update Tool and the HDD Navigation Programs Installer.
• 10132305Apr 5, 2013Equipment. Navigation firmware has been updated to allow updating map to version 10.1 or later. Updated navigation system software has also been developed to remedy these conditions. Use the following procedure to address these conditions.
• 10132304Apr 5, 2013Equipment. Lexus models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all the vehicles to deliver the update, however a unique Activation Number is required for each vehicle.
• 10205370Apr 3, 2013Equipment. Navigation and Audio System Update/ Upgrade USB Directory
• 10132322Apr 3, 2013Equipment. Since MY 2012 several different update or upgrade USB SSTs have been issued for Lexus audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10132302Apr 2, 2013Visibility (wipers, defrost, mirrors), Back-over prevention (rear camera). If a creak, tick, or rattle noise is heard at the top or bottom of the windshield, the source of the noise may be the two windshield stoppers bonded to the top of the windshield or the windshield retainers bonded to the lower edge of the windshield. This bulletin provides the recommended repair procedure to eliminate these types of noises from the windshield area.
• 10133852Feb 28, 2013Suspension. Some 2010 ? 2012 model year RX 350 and RX 450h vehicles may exhibit a squeak coming from the rear of the vehicle when going over an uneven road surface. In addition, some vehicles may also display evidence of an oil leak from the rear shock absorber(s). Use the following repair procedure to address these conditions.
• 10062363Feb 28, 2013Suspension. Summary to be provided on a future date.
• 10133866Feb 27, 2013Electrical system. Navigation/ Multi Info Display Day Mode Operation
• 10205126Feb 26, 2013Transmission and drivetrain. WS ATF Level Adjustment for U660E/F Transmissions.
• 10133850Feb 26, 2013Transmission and drivetrain. This bulletin includes basic procedures for inspecting and adjusting World Standard (WS) Automatic Transmission Fluid (ATF) level at normal vehicle operating temperature.
• 10061231Feb 26, 2013Transmission and drivetrain. Summary to be provided on a future date.

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