2013 Lexus RX350 Technical Service Bulletins

309 technical service bulletins (TSBs) are on record for the 2013 Lexus RX350. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10109391Nov 7, 2014Equipment. TT: Refer to the chart below for a comprehensive list of the current and previously issued USB SSTs and their applicability. This is only a reference list of tools that might be in a dealership inventory and not meant to be a diagnostic or repair procedure. Generation 7 navigation systems use a USB SST to update the firmware and map. Generation 8 navigation system models use a USB stick to update the firmware ONLY.
• 10109449Oct 23, 2014Transmission and drivetrain, Electrical system, Equipment. TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW).
• 10205346Oct 16, 2014Transmission and drivetrain. Auto matic Transmission Replacement kPrecautions
• 10109447Oct 16, 2014Transmission and drivetrain. TSB: OBSOLETE NOTICE-October 16, 2014: This bulletin is now obsolete. Please see L-SB-0082-14.
• 10109445Oct 16, 2014Transmission and drivetrain. TSB: The purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing washers can cause damage to the torque converter assembly. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.
• 10109444Oct 16, 2014Transmission and drivetrain. TSB: The purpose of this bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL "ON" shifting issues and/or transmission damage. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.
• 10109443Oct 15, 2014Transmission and drivetrain. TSB: The purpose of this bulletin is to assist in the identification and location of serial numbers on 2006 - 2014 model year remanufactured automatic transmissions.
• 10109469Oct 13, 2014Equipment, Electrical system. Tech Tip: Customer complains of carious Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
• 10109439Oct 8, 2014Wheels, Suspension. TSB: The only acceptable towing method for vehicles equipped with an Active Torque Control 4WD system is to have all four wheels off the ground. Flat towing or towing where only the front or rear wheels are supported may damage the all-wheel drive system.
• 10109437Oct 7, 2014Equipment, Transmission and drivetrain. TSB: World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. Here are some important tips when working with ATF-WS in Lexus vehicles requiring its use.
• 10109468Oct 2, 2014Electrical system, Equipment. Tech Tip: My 2013 Gen 7 navigation systems use a USB SST to update the firmware and map. MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Refer to the chart below for a comprehensive list of all current and previously issued USB SSts and their applicability.
• 10205344Oct 1, 2014Equipment. HDD navigation Map kUpdate Process (EMV-N)
• 10205343Oct 1, 2014Equipment. HDD Navigation Gracenote Database Update Process (EMV-N)
• 10109430Oct 1, 2014Electrical system, Equipment. TSB: OBSOLETE NOTICE-October 1, 2014: This bulletin is now obsolete. Please see L-SB-0074-14.
• 10109429Oct 1, 2014Electrical system, Equipment. TSB: OBSOLETE NOTICE-October 1, 2014: This bulletin is now obsolete. Please see L-SB-0073-14.
• 10109426Oct 1, 2014Transmission and drivetrain. TSB: The purpose of this bulletin is to assist in the identification and location of serial numbers on 2006 - 2014 model year automatic transmissions.
• 10109424Oct 1, 2014Equipment, Electrical system. TSB: Lexus models equipped with the HDD Navigation (EMV-N) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote®, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts…
• 10109423Oct 1, 2014Equipment, Electrical system. TSB: Lexus models equipped with the HDD Navigation (EMV-N) System will periodically require an update to the Gracenote® Database. Gracenote® includes detailed information for songs (e.g., Genre, Artist, Song Title, Album Name, etc.). The Gracenote® update will be included on the Map Update SST. A Gracenote® update must be performed before a Navigation Map Update. A Navigation Map Update is not required to complete…
• 10057007Sep 3, 2014Electrical system. Lexus: es300h customers may experience disconnections or loss of bluetooth , which may occur when customers have previous text messages on the phone.
• 10109592Aug 11, 2014Engine cooling. Tech Tip: Starting with the 2010 Model Year, Lexus began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil, including: Reduced friction and wear on engine surfaces, improved fuel economy, Reduction in waste oil stream (in vehicles approved for 10,000 mile oil change intervals), Reduced maintenance cost (in vehicles approved for 10,000 mile oil change…
• 10057003Jul 31, 2014Engine cooling, Engine. Lexus: some of the vehicles are experiencing oil leaks from the engine coolers.
• 10205375Jul 28, 2014Visibility (wipers, defrost, mirrors). Window and Windshield kProduct Report Tips - Multiple Vehicles
• 10132745Jul 28, 2014Electrical system, Visibility (wipers, defrost, mirrors). Tech Tip: Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.
• 10132734Jul 25, 2014Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
• 10205384Jul 22, 2014Equipment. DCM Activation is not Applicable when Safety Connect/Lexus enform service has expired
• 10132744Jul 22, 2014Equipment. Tech Tip: Safety Connect/Lexus Enform is a vehicle feature which requires a subscription fee for the system to be active. The first year of service is provided in a the vehicle purchase price. Once the subscription has lapsed the DCM will be an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.
• 10205331Jul 7, 2014Electrical system. Immobilizer and Smart Key Reset
• 10205330Jul 7, 2014Electrical system, Equipment. Immobilizer and Smart Key Reset
• 10205329Jul 4, 2014Electrical system. Immobilizer and Smart Key Reset.
• 10205327Jun 12, 2014Electrical system, Equipment. Techstream ECU Flash Reprogramming Procedure.
• 10132778Jun 12, 2014Other or unknown. TSB: OBSOLETE NOTICE-June 12, 2014: This bulletin is now obsolete.
• 10132777Jun 12, 2014Electrical system. TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW).
• 10132820May 23, 2014Equipment. Tech Tip: Greenhouse Gas Logic (GHG) has been implemented on Toyota A/C Systems to reduce tailpipe emissions. The Federal government issues CAFÉ (Corporate Average Fuel Economy) credits to vehicle manufacturers that implement new technologies that reduce the carbon footprint of the vehicles they produce.
• 10132808May 12, 2014Fuel system, Engine cooling. TSB: Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX®Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper…
• 10133763Apr 23, 2014Transmission and drivetrain. This bulletin includes basic procedures for inspecting and adjusting World Standard (WS) Automatic Transmission Fluid (ATF) level at normal vehicle operating temperature.
• 10133706Apr 23, 2014Transmission and drivetrain. This bulletin includes basic procedures for inspecting and adjusting World Standard (WS) Automatic Transmission Fluid (ATF) level at normal vehicle operating temperature.
• 10133770Apr 21, 2014Equipment. Some technicians are unaware of current 12V battery warranty policies affecting batteries, some of which have been updated on Warranty Policy 4.10.
• 10133713Apr 21, 2014Electrical system. Some technicians are unaware of current 12V battery warranty policies affecting batteries, some of which have been updated on Warranty Policy 4.10.
• 10060770Apr 21, 2014Electrical system. Summary to be provided on a future date.
• 10133760Apr 3, 2014Equipment. Some TMMC built 2010 ? 2014 model year RX 350 vehicles may exhibit one or more of the following conditions due to liquid fuel in the Evaporative Emissions system (EVAP system): MIL ?ON? with Diagnostic Trouble Code (DTC) P0453 stored. Intermittent rough idle at operating temperature
• 10133703Apr 3, 2014Engine cooling. Some TMMC built 2010 ? 2014 model year RX 350 vehicles may exhibit one or more of the following conditions due to liquid fuel in the Evaporative Emissions system (EVAP system): MIL ?ON? with Diagnostic Trouble Code (DTC) P0453 stored. Intermittent rough idle at operating temperature
• 10060698Apr 3, 2014Fuel system. Summary to be provided on a future date.
• 10133748Mar 26, 2014Engine. Prior to installing remanufactured U660 and U760 transaxles, it is necessary to remove the lower oil cooler tube union from the original transaxle case and install it into the reman unit. A NEW O-ring and printed installation instructions are supplied in separate bag with the reman unit. An instruction tag is also affixed to the unit.
• 10060769Mar 26, 2014Transmission and drivetrain. Summary to be provided on a future date.
• 10133745Mar 14, 2014Electrical system. The customer is unable to delete their call history or contacts from the vehicle. The "delete" soft button on the multi-information display is greyed out and not selectable.
• 10133744Mar 6, 2014Electrical system. Customers complain of Bluetooth connectivity concerns such as: difficulty to pair the phone. Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restore their…
• 10133743Mar 6, 2014Electrical system. Some Lexus vehicles equipped with Text Reply functionality may display a greyed out Text Reply button in the function is not supported by the customer's cellular telephone.
• 10131934Feb 6, 2014Brakes. Brake system warning light on, master cylinder reservoir fluid level is low.
• 10060765Feb 6, 2014Brakes. Summary to be provided on a future date.
• 10131965Jan 23, 2014Back-over prevention (rear camera). Some 2010-2013 RX350 vehicles may exhibit an exhaust ?rattle? type noise from one or both of the two exhaust manifold heat shields pictured below:

← All problems reported for the 2013 Lexus RX350